SOMEONE BEAT YOU TO IT! IN STELLENBOSCH

Duties: Manage staff and the outlet operation on a day-to-day basis ensuring that Guest Service is in accordance with hotels standards Mise en place requirements are completed Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages Ensure that whenever necessary corrective action is taken when staff do not meet the standards Ensure that beverage stock movement is correctly and accurately tracked Ensure end of service cash-ups and float management are completed Coordinating special requests and extraordinary tasks Ensure a guest satisfaction Ensure that monthly staff 1:1 and appraisals are completed Ensure the rostering of staff to meet the operational needs of the business Monitoring and reporting cover counts, and average spend trends Actively proposing promotional ideas Personally driving all on-the-job training within the department Requirements: Diploma in Hotel or Food & Beverage Management advantageous At least 3 years food and beverage service experience in a 4 / 5* Hotel Bar or Upmarket Cocktail Bar; of which 2 years should be in a supervisory or management role. Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel Experience at operator level of a Point of Sales System exposure to Micros advantageous Experience at operator level of a Stock Management System exposure to FnBShop Highly presentable Solid English verbal and written communication skills Fluent with hospitality language and terminology, particularly food and beverage vocabulary Exposure and understanding of restaurant financials Able to work flexible hours, weekends and holidays