SOMEONE BEAT YOU TO IT! IN GRAHAMSTOWN
Duties: Warm welcome and check in of all guests Guest management: coordinate daily activities and transfers for guests of all ages Guest experiences: ensure guest expectations are exceeded; ensure all special needs and requests have been met Hosting of all meals / guest events Complete daily / weekly /monthly admin duties including month end duties Manage stock through regular stock takes and maintaining stock controls Weekly reports to General Manager Attend weekly HOD Meeting Management of staff: assist with recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognition Actively support conservation and community initiatives and programs Health & Safety: ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff. Requirements: Matric or Grade 12 certificate Hospitality / Hotel / Lodge Management related qualification At least 2 - 3 years experience in 5* game lodges in the position of a Duty Manager / Senior Duty Manager or Junior Lodge Manager. Experience working in remote areas Fully computer literate Valid Code 8 Drivers license is essential Sharp eye for detail.
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