SENIOR SUPPORT CONSULTANT IN EAST LONDON
The successful applicant will be responsible for the implementation and support of custom designed software, specifically for the motor spares retail & distribution market. Duties Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required do so and supply signed-off training sheets • Investigate and analyze system issues to determine cause of issues and appropriate corrective actions Requirements • B Com /Information System or similar qualification • Knowledge and /or exposure to IT/Accounting systems will be an added advantage • Minimum of 5 years’ experience in similar position will be advantageous • • Exceptional communication and people skills • A valid driver’s license will be advantageous • Willingness to travel nationally • Ability to work in a team environment • An understanding of the software development environment will be an added advantage
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