SALES CONSULTANT IN EAST LONDON
Our client is seeking self-motivated & high energetic individuals who has the gift of the gab, with a great passion for sales and enjoy being on road and out the office. Able to offer & sell services to potential clients/customers. Ideally the person should attain experience within courier industry however someone with a great sales history record and reputable employment history will be considered. KEY REQUIREMENTS: • Matric • Experienced in Sales & New Business Sales (Must have) sales history record • Courier Sales Experience (advantageous) • Computer Literacy: Google, Word, Excel and CRM System • Methodical, articulate and systematic • Excellent & professional Communication Skills {Written and Oral} • Strong Administrative Skills • Valid Driver’s license and roadworthy vehicle (vehicle allowance supplied) • Prepared to purchase company Sales Uniform and wear it at all times • Attain a smart phone & prepared to use for maintenance of clients and generation of new business (cell allowance provided) • Strong Customer Service orientation • No criminal record Responsibility: GENERATION OF NEW BUSINESS • Identify and Target prospects to secure new business appointments, this is done through cold calling (physical door to door calling or telephonic calling) • Gaining a clear understanding of customers' businesses and requirements by listening to customer requirements and presenting solutions appropriately • Negotiating the terms of an agreement and “closing the deal”. • Challenging objections with a view to getting the customer to buy the service. • Creating detailed proposal documents, often as part of a Tender, RFQ, RFP’s and formal bidding process which is largely dictated by the prospective customer. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. RETENTION OF EXISTING CLIENTS • Maintaining and developing relationships with existing customers in person and via telephone calls and emails. • Negotiating with clients on price, costs, delivery, specials and promotions • Responding to incoming email and phone enquiries. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. • Preparing and presenting business proposals to corporate companies and other courier users. • Negotiate client rate increases, during the year and generally for 1 March. • Provision of monthly client business report (as requested), SLA’s to Top customers and related reports. • To call existing customers regularly to establish their happiness / contentment with our services. • Build lasting business relationships with customers. • Assessing the customer’s courier needs with every visit and ensuring that the customer uses company holistically. • Analyze new customer spend vs. the rates and credit limit requested. GENERAL • Staff must be prepared to wear company uniforms. These will be purchased and paid for by yourself through Image Makers. • Gathering market and customer information and also doing Opposition intelligence research. • Representing company at trade exhibitions and events. • Advising clients on forthcoming product developments and discussing special promotions. • Reviewing your own sales performance, aiming to meet or exceed targets. • Feeding future sales trends back to company • Attending sales & team meetings and sharing best practice with colleagues. • Maintaining and growing existing customer’s in accordance with targets as set by management. • Attain and exceed monthly quarterly and annual new business sales targets. • Daily data capture of your activities into Sale Boat, the nominated CRM system as used exclusively by company Sales Staff. • To use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles as part of daily activities. • To demonstrate a flexible attitude if requested to assist in other areas of the business as and when required. • To communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, and sustainable relationships. • Follow up on all the paperwork, credit applications, stationary, credit requests and client queries etc. • Check rates in PP (Parcel Perfect) are 100% correct after account starts with company / increases are given. • You will at times be expected to attend events / work outside of normal working hours. • Knowledge of Eastern Cape Routes Salary: RBasic Salary (company benefits) Consultant Name: Diana Dart
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