X2 general tickets

Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge

JUNIOR SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use "PVT SD EL" as a reference in the subject field of your e-mail when applying. Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ PVT SD EL ” as a reference in the Subject field. Closing date for applications 20th October 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful.   Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524

JUNIOR APPLICATIONS SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use the "JOB TITLE" as a reference when applying.  PLEASE NOTE: this is not a technical IT support role / It is ERP / Application / Business Support to our clients; client base in the Automotive Parts industry Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ JUNIOR APPLICATION SUPPORT CONSULTANT ” as a reference in the Subject field. Closing date for applications 4th December 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful.   Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524

Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com

East LondonInstituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried outEffective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding callsAssist and guide organizations to achieve maximum profit and improved controls in a highly competitive marketDeconstruct client issues and analyse the various solutions in all regions, via various communication channelsEscalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s)Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queriesRender functional support to the customer via telephonic, email, Skype and Team ViewerQualifications:Relevant tertiary qualifications BSc/ BCom in Computers Science or related.

Accountable for the general maintenance and service of the ATMs by keeping it clean, packing the cassettes to ensure that assigned machines keep to uptime targets. * Maintain and improve ATM uptime * Timeous attendance to callout calls * Timeous repairs of ATM’s in the designated areas * Weekly servicing of low performing sites * First time resolution on callout sites no repeat calls   * Ensure quality of new switch-on’s * Programming and configuring of new sites within the prescribed SLA’s * Conduct client training   * Stock management * Ensure optimum boot stock * Book in faulty parts and replace with fixed parts * Ensure backup parts are available and in good working order at all times   * Admin * Complete all job cards timeously * Complete down time report monthly * Complete monthly stock take report and submitted before the end of each month * Ensure open tickets are managed at a minimum   * Comply with assigned project deadlines according to SLA per project * Follow Field Policy and Procedures in regards to vehicle usage, cellphone usage, petrol card and Tools of trade * Matric or NTC 3 Electronics Certificate * A+/N+ Diplomas/certificates or ND Electronics * Currently working on MS Office (Excel and Outlook) * Must have a valid driver’s license * Field Support with a minimum of 2 years on the job driving experience * Min 1 to 2 years of electronic and/or mechanical experience (printer repairs, dispensers, photocopiers etc. * Electronic component testing * Ability to work over weekends, standby and overtime * English Written and verbal proficient * Min 1 year Customer Service experience * Excellent clear and comprehensible communication skills * Previous experience in training customers on new products * Experience and or ability to learn new applications quickly – industry software and handheld applications * Comfortable to work in rural and remote areas * Able to work extended hours and perform weekend duties when required * Regional Support - Ability to work and stay in remote areas for periods of up to a week CTC Company vehicle / petrol card Cellphone Overtime and standby allowance * Matric or NTC 3 Electronics Certificate * A+/N+ Diplomas/certificates or ND Electronics * Currently working on MS Office (Excel and Outlook) * Must have a valid driver’s license * Field Support with a minimum of 2 years on the job driving experience * Min 1 to 2 years of electronic and/or mechanical experience (printer repairs, dispensers, photocopiers etc. * Electronic component testing * Ability to work over weekends, standby and overtime * English Written and verbal proficient * Min 1 year Customer Service experience * Excellent clear and comprehensible communication skills * Previous experience in training customers on new products * Experience and or ability to learn ne

The Road to Limpopo Gospel Experience auditions are coming to the Waterberg District on 5 October 2024 in Bela Bela, where aspiring gospel artists will have a chance to win R10,000 each and perform on the main stage at the Limpopo Gospel Experience festival. The highly anticipated main event, featuring global gospel stars like Minister Sinach, Spirit of Praise, and Joyous Celebration, will take place on 26 October 2024. Tickets for the main event are available now at Computicket and Shoprite Checkers, with prices starting at R350 for General Admission and R1,000 for VIP. Don’t miss out on this opportunity to witness incredible gospel talent and be part of an unforgettable celebration of faith and music!