Workplace etiquette

• Open-Plan Office Etiquette • Appropriate Behaviour • Appropriate Office Dress and Dress Codes • Cell Phone Etiquette • Email Etiquette • Disability Etiquette • Meetings • Communicating with Integrity • Confidentiality • Customer Service Excellence • How to Shake Hands • Personal Contact Etiquette • Social Gatherings and Office Parties • Basic Table Manners, Napkin Use and Use of Silverware Please visit our website on www.ndjconsultants.co.za for detailed programme information and upcoming dates.

Email Etiquette Workshop Thursday 17 July 2014 – Sandton, Johannesburg Email etiquette is crucial for success in the workplace Attend this workshop and discover the tips and tricks of how to e-mail like a pro Get in touch NOW to book a seat Brought to you by Skills Junction - “Your development is our driving force” Tel: 011 476 5256 Web: skillsjunction.co.za

Module 1: Defining and Developing your Role Module 2: Effective Communication Module 3: Etiquette and Professionalism in the Workplace Module 4: Professional Business Writing Module 5: Supporting your Manager Module 6: Time Management Module 7: Improving Internal Customer Service Module 8: Developing Assertiveness and Self-Confidence Module 9: Developing and Improving Key Skills Please visit our website on www.ndjconsultants.co.za for detailed programme information and upcoming dates.