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Tier support engineer


Top sales list tier support engineer

Port Elizabeth (Eastern Cape)
Junior IT Support Engineer, Port Elizabeth Salary R9,500 to R10,500 per month Requirements:- • Proficient with Windows Desktop Operating Systems (Windows 8/ 8.1/ 10). • Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019). • Basic TCP/IP Networking knowledge essential o DHCP. o DNS. • Experience with various Internet Connectivity Mediums essential: o ADSL. o 3G/LTE. o Fibre. o Microwave. • Experience with Enterprise Antivirus packages essential: o ESETEndpointProtection. • Technical experience with Pastel Accounting & Pastel Payroll essential. • Minimum of 2 years in a Desktop Support environment. Email: admin@jobs2day.co.za
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East London (Eastern Cape)
East London - Duties & Responsibilities Solution Design• Planning infrastructure design and implementations• Consulting with clients to specify requirements and design solutions• Recommend improvements to existing solutions• Fully understand a VPN configuration, support and design Equipment• Implement Infrastructure under change control processes• Configuration, maintenance & management of installed equipment• Pro-actively plan and install upgrades, releases, and device firmware upgrades.• Documentation of configurations Support• Providing technical support to both internal and external client/remote sites• Monitor all networks / identify problem areas• Manage and respond to support tickets timeously• Troubleshooting and resolution of issues• Monitoring performance of networks• Working with IT support personnel• Providing network administration and support People Skills• Working with Service Providers o Ensuring that maintenance contracts are in place• Liaison with clients in a professional manner Excellent Communication skills with clients Security• Ensuring that the environment is secure from external threats• Sound understanding of firewalls and configuration• Anti-virus installations / monitoring• Threat detection and analysis• Understanding of certificates Overview• Evaluate industry trends and assist in implementing standards and best practices.• Produce relevant reports for internal management• Provide costing into budgets for projects and CAPEX• Documentation to reflect all processes and procedures• Define network policies and procedures Qualification:Relevant IT related Degree/ Diploma
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Stellenbosch (Western Cape)
RESPONSIBILITIES: · General Resolve user and client issues within SLA. Offer remote and potentially onsite support. Install and configure hardware and software components. Assist with user acceptance testing. Troubleshoot hardware and software issues. Perform root cause analysis. Repair or replace damaged hardware. Perform tests and evaluations of new software and hardware. Provide advanced user support and training. Pro-active communication to stakeholders. Conduct daily system checks and maintenance operations. Establish good relationships with all customers and colleagues. Manage technical documentation work with 3rd party vendors for system support. Technical Project Management. · Server Administration (Windows and/or Linux): Server administration and maintenance. User and Group administration. Backup administration. Network Administration: IP and Routing design administration. Security. Deployment of networks. Switch, Wi-Fi, Router and Firewall administration. DNS administration. Network traffic monitoring and troubleshooting. EDUCATION AND EXPERIENCE (minimum): SKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES: · Software: o Windows environment software § Microsoft Windows (desktop), Microsoft Server & Microsoft Office Suite § Anti-Virus Software (ESET) § Backup technologies (Altaro, Arc Server, Tape drives) § Infrastructure Monitoring (e.g. PRTG, Nagios, Solarwinds, etc.) § VM (e.g. HyperV, VMWare) o Linux environment software § Linux OS § DNS (Bind) § Mail (e.g. Postfix, Sendmail, Exim, etc.) § Fileserver (e.g. SMB, NFS, iSCSI, etc.) § VM (Proxmox) · Networking: o Midlevel knowledge of routing, switching, IP addressing & FW rules o Analysis/Troubleshooting software (e.g. Wireshark) o Cabling and Crimping o Network equipment experience (e.g. Ubiquity, Mikrotik, Cisco, Dell, Sonicwall, Fortigate, Huawei) · Other: o Python, PowerShell and other scripting skills o Proven telephonic and onsite support history. o Any additional software and database skills would be advantageous. o Experience in telecommunication/transmission systems including Wifi, LTE, 5G, VoIP, etc. would be advantageous. Experience in fiber optics would be advantageous.
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Port Elizabeth (Eastern Cape)
Our client in the IT sector seeks to employ a Junior/Intermediate Desktop Support Engineer to join their team on a 3-months fixed-term contract position. Do not miss this opportunity! Requirements:- 2-year diploma / 3-year diploma in support services or A+ and N+- Experience in desktop support both Hardware and Software (Onsite or remote) minimum 1 yearDuties:- Ticket management of client queries and issues (Logged telephonically or via email). - Setup of client software, emails and troubleshoot issues thereof. - Managing/troubleshooting of Office365 portal and exchange.- Hardware, Patch management and Anti-Virus maintenance conducted using RMM tools. Job Reference #: PE004145/CT
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East London (Eastern Cape)
Responsibilities Process development (process flow chart) for functions Use industrial engineering methods to determine the Cycle times Manufacture feasibility analysis (DFA/DFM) and PFMEA on new products Plant and process layout for new products and plant launches and new technology implementation Perform Process and quality improvements in functional areas Digitizing process, converting hard patterns into electronic format using digitizing hardware and software. Configuration and nesting process for cutting setup on Lectra equipment and software Perform cost analysis of product and process alternatives (investments and assembly time, cutting yield) Write process specifications and make recommendations regarding ergonomic improvements Write specifications for manufacturing equipment and make recommendations for equipment procurement Simulate continuous improvement process in plants (KAIZEN, DO IT) with the objective of MEQ Work with SD-Teams to complete product launches Monitor and improve 4 M’s of a stable of production Stimulate TPM in new projects Monitor and audit manufacturing best practices and standards in the plant Improvement strategies: Participate and/or lead activities for manufacturing footprint analysis, continuous improvement of new and/or ongoing manufacturing process, and lean manufacturing implementation Will be required to work shifts and/or OT if required Requirements:• National Diploma or Degree in Engineering (mechanical or industrial), or equivalent experience• 3-4 years minimum experience as a Manufacturing or Process Engineer advantage if in cutting technology• OEM or Tier One automotive interiors work experience• High volume automotive manufacturing engineering work experience• Strong computer and manufacturing simulation skills, Lectra and Optitex software packages relevant to cutting• Strong Technical background in mechanical and/or Industrial Engineering• Proven track record working with Cutting and Sewing machinery• Manufacturing exposure in Automotive Industry• Plant Layout using AUTO CAD• Equipment selection, purchasing, and installation
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Bloemfontein (Free State)
Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R8K - R11,5K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL 
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Port Elizabeth (Eastern Cape)
Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R10K - R12K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL 
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Port Elizabeth (Eastern Cape)
Job Position: Junior ICT Engineer - Desktop - Client Support Ref: 3430 - Lauren Location: Port Elizabeth Salary: R8000 to R10 000 per month commensurate with experience and qualification 3 month probation period Qualifications / Requirements: • Grade 12 and tertiary qualifications • Minimum of 1 to 3 years working experience after qualification in similar role • Experience in the following: - MCSE and / or Cloud 365 certification - MS Server 2016 - MS Active Directory - MS Exchange - Office 365 and Tenant Management - MS Azure fundamentals - Cisco and CCNA skills - Routing and Mikrotik skills - Backup knowledge on Veritas backup Exec, Acronis • Ability to work under pressure and maintain existing clients infrastructure • Positive and friendly disposition Key Performance Areas: • Achieve technical targets • Maintain existing clients infrastructure • Liaise with technical staff and manage services • Helpdesk support and migrate to assist onsite Responsibility: Qualifications / Requirements: • Grade 12 and tertiary qualifications • Minimum of 1 to 3 years working experience after qualification in similar role • Experience in the following: - MCSE and / or Cloud 365 certification - MS Server 2016 - MS Active Directory - MS Exchange - Office 365 and Tenant Management - MS Azure fundamentals - Cisco and CCNA skills - Routing and Mikrotik skills - Backup knowledge on Veritas backup Exec, Acronis • Ability to work under pressure and maintain existing clients infrastructure • Positive and friendly disposition Key Performance Areas: • Achieve technical targets • Maintain existing clients infrastructure • Liaise with technical staff and manage services • Helpdesk support and migrate to assist onsite Salary: R8000 to 10000 Job Reference #: Junior ICT Engineer - Desktop - Client Support
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Port Elizabeth (Eastern Cape)
As a Cisco Engineer L4, you will be responsible for the implementation, configuration and fault management by providing technical support to clients. This includes remotely supporting clients within Service Level Agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. You'll be given the opportunity to learn new technologies and practices in order to make significant contributions to the company's technology roadmap. The right candidate should have experience with Cisco equipment. * Interacts with clients. * Escalates unresolved problems and issues to the relevant third parties. * Delegates lower complexity taks to engineers and technicians. * Assume responsibility for the co-ordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer sand technicians work when required. * Write reports and proposals and complete and maintain project documentation. * Assist with the documentation of standard operating procedures relating to installations and fixes. * Act as coach and mentor to more junior implementation engineers and technicians. * Relevant IT/Computing diploma/degree * Cisco CCIE - lab qualification * Cisco Decentre Networking knowledge and deployment experience * Cisco SDA deployment experience * Cisco DNAC deployment experience * Cisco SD-WAN deployment experience * Fortinet SD-WAN knowledge * Cisco Merakideployment experience * 8 + years field experience in deployment and support enterprise networks   Market Related * Relevant IT/Computing diploma/degree * Cisco CCIE - lab qualification * Cisco Decentre Networking knowledge and deployment experience * Cisco SDA deployment experience * Cisco DNAC deployment experience * Cisco SD-WAN deployment experience * Fortinet SD-WAN knowledge * Cisco Merakideployment experience * 8 + years field experience in deployment and support enterprise networks  
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East London (Eastern Cape)
The position for a Network Engineer is available within Xerox Eastern Cape. Certain qualities and skills required for the position: A Network Engineer is an IT professional responsible for analysing, designing, installing, configuring, maintaining, and repairing of network infrastructure and application components. Network Engineer Job Responsibilities: Designing and implementing new network solutions and/or improving the efficiency of current networks Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the company’s security team Establishes and maintains network performance. Builds net configurations and connections. Troubleshoots network problems. IP address auditing. Establishes networking environment by designing system configuration and directing system installation. Defines, documents, and enforces system standards. Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Configures router and switches Update’s data servers and network equipment. Secures network system by establishing and enforcing policies and defining and monitoring access. Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations. Accomplishes information systems and organization mission by completing related results as needed. Network Engineer Qualifications/Skills: Network knowledge Network design and implementation Network troubleshooting Must have 5 years’ experience in HP switches and routers Project management Problem solving and analytical skills Time-management skills Strong documentation skills LAN knowledge Network hardware configuration Network performance tuning People management Education and Experience Requirements: Computer Science or a related subject Five to 10 years of experience in network administration MCSE Must have a HP network Background Qualified applicants who wish to be considered for this position should apply by emailing their CV to recruitment@xecape.co.za
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East London (Eastern Cape)
PLC Automotive Engineer required for leading automotive company based in East London to perform effective planned maintenance and repairs to the whole production machinery and utilities. Responsibilities: PLC Programming and Administration Bar Code Scanner Configuration and Support Torque Tool Configuration and Support Critical Spares Management Comply with OHS Act Regulations and other Legislation Involvement with all new and current projects in various capacities Accurately carry out maintenance schedules for all machinery and services (Electrical and Mechanical) Carry out all works orders given within the time frame given Perform and ensure quality workmanship Speedily rectify breakdowns and after hours call outs Weekly shift and stand by duty to be performed as per roster Keep Plant Engineer up to date pertaining any potential breakdowns and any safety threats Adhere to Company HSEE policy Requirements: National Diploma / BTech Electrical At least 5 years Electrical Engineering experience Siemens S7, TIA Portal, WinCC Pneumatic Knowledge an advantage Robotics Experience an advantage 2 years electrical problem-solving experience Process control experience Attractive package on offer.
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Port Elizabeth (Eastern Cape)
Our client is looking for a Security System Engineer specializing in CCTV with Network experience and knowledge, to be based in Port Elizabeth. The role will include providing technical design for the Security Systems with a special focus on the CCTV element of an integrated security system being developed and installed for existing and prospective client base. Minimum Requirements: Minimum of 5 years’ experience in the security industry PSIRA Registered Driving license is essential Skills Required: Broad knowledge of the following technologies: CCTV, IP video, Intelligent Video, video storage & archiving, command/control display technologies and general Security system principles and practices. Good knowledge of technical infrastructure and integration technologies to include power, UPS, networking, communications Experience of design and implementation of large scale integrated security systems and complex projects. Demonstrate experience in the design, procurement and application of IT/security solutions/techniques in a commercial and/or law enforcement environment. Network experience to include WAN, LAN, firewall, network switch technologies and video transmission on IP networks. Ability to quickly develop professional and trusted relationships with a variety of cultures and clients. Willingness and ability to work flexibly and diligently. Good working knowledge of – and interest in – all areas of Security Design and Requirements. High level of self-motivation and an ability to work with a high level of initiative and limited supervision, in high pressure situations. Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members. Reasonable degree of IT Literacy – MS Word, Excel, PowerPoint MS Project. Carry out any reasonable request relating to job scope. Responsibility: Duties: To provide Security, CCTV and associated networking infrastructure designs and specifications to relevant company standards. To design and implement CCTV and security designs, in accordance with relevant statutes and codes and to do so in accordance with industry best practice and the Group Quality Assurance Systems. Act as the specialist CCTV technical liaison with the implementation team, this position is based at the site offices with visits to the job site location to support the role and tasks. Also support other disciplines of the project in various project office locations. Produce high level and detailed design technical documentation, including CAD drawing review and development. Including construction documentation. Input into the functional, performance and operational system specifications. To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and subsystem solutions. Support the Design Team Lead in understanding the technical risks, dependencies and issues that exist and be able to quantify these and the impact that they may have on the project in a concise legible reporting format. Ensure that all project specifications are implemented in the technical solution and are compatible with the project's overall architecture including structured cabling and OSP. Identify any and all compliance issues with recommended resolution options. Meet and discuss with client, end users and other stakeholders, on the CCTV and associated networking infrastructure for the project design. • Research and disseminate knowledge of existing, new and proposed products and services available within the CCTV/Security market place. • Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery. Salary is highly negotiable Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSE(CCTV) Consultant Name: Damian Sin Hidge
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Port Elizabeth (Eastern Cape)
We are looking for a Senior Infrastructure Engineer for a Renowned Company in Port Elizabeth. Minimum Requirements: IT Technical Qualifications / Certifications At least 4 - 5 years’ experience as an IT Systems / Infrastructure Engineer Cloud based experience essential Must be advanced level in Active Directory Experience in Exchange Server, VPN’s & Firewalls Must be proficient in Office 365 and Windows 10 Experience with IT Systems / Site Deployment & Setup General troubleshooting and desktop setup & support Responsibility: Salary: R28 000 – R32 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R32000 Job Reference #: ITIE001 Consultant Name: Damian Sin Hidge
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Port Elizabeth (Eastern Cape)
We are looking for a Senior Infrastructure Engineer for a National Company in Port Elizabeth. Minimum Requirements: IT Technical Qualifications / Certifications is essential At least 4 - 5 years’ experience as an IT Systems / Infrastructure Engineer Management / Team lead experience is essential Azure experience is highly advantageous Cloud based experience is essential Must be advanced level in Active Directory Experience in Exchange Server, VPN’s & Firewalls Must be proficient in Office 365 and Windows 10 Experience with IT Systems / Site Deployment & Setup General troubleshooting and desktop setup & support Responsibility: Salary: R28 000 – R32 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R32000 Job Reference #: SIE001 Consultant Name: Damian Sin Hidge
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Port Elizabeth (Eastern Cape)
We are looking for a Senior Infrastructure Engineer for a National Company in Port Elizabeth. Minimum Requirements: IT Technical Qualifications / Certifications is essential At least 4 - 5 years’ experience as an IT Systems / Infrastructure Engineer Management / Team lead experience is essential Azure experience is highly advantageous Cloud based experience is essential Must be advanced level in Active Directory Experience in Exchange Server, VPN’s & Firewalls Must be proficient in Office 365 and Windows 10 Experience with IT Systems / Site Deployment & Setup General troubleshooting and desktop setup & support Responsibility: Salary is negotiable Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SIE001 Consultant Name: Damian Sin Hidge
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