Technical support services

Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-augb9323 Posted ID-augb9323

Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office

Role and Responsibilities Technical Must ensure teams follow the correct procedures, policies and documentation requirements across project phases. Able to guide the team through the development, testing and implementation stages and review the completed work effectively Provide direction and technical expertise in design, development and systems integration Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability Management Project scheduling and resource management Planning, budgeting, reporting on projects and tracking project progress Make presentations on project status, present monthly and quarterly reports to senior management Conduct performance reviews/assessments of 3rdparty contractors and give feedback. Estimate project budgets, coordinate with the NFM for funds in terms of Capex approval and plan for purchasing of equipment and hardware in a cost-effective way Provide support to users with computer or other technical difficulties Consider project proposals and evaluate feasibility Generate ideas for improving technical infrastructure Survey, investigate, and prepare reports, feasibility studies, specifications and drawings to provide suitable design solutions to meet Client objectives. Monitor the time, cost and quality of work undertaken. Ensure all works comply with the appropriate professional and technical standards (SANS, NBR, Constructions Regulations etc.) To assist in the programming of M & E related projects and programming of projects for multi-disciplined design teams. To ensure compliance with EDGE or similar in terms of environmental efficiency and all matters pertaining to the energy efficiency of buildings. Carry out MEP condition surveys Plans, implements and administers a preventative maintenance program to provide maximum life to facilities and reliability necessary to support Trueprop’s mission Provides regular verbal/written reports to the NFM/PM Qualifications and Education Requirements Diploma in mechanical and/or electrical related environment or equivalent. Good level of literacy and numerical skills. Attention to detail and accuracy in the presentation of data/information. Experience of managing MEP project related costs and understanding of budgetary control and records. Ability to manage day to day work and prioritising workload, with supervision where priorities can change on a frequent basis. Ability to work as a proactive and supportive member of a team. Full driving licence and use of own car for business purposes Have facilities, construction and/or engineering management experience for at least 10 years Should You meet the above requirements please email your cv to kpage-wood@shimmer.co.za

Company Based in Jhb is looking for an IT Field Support Technician based in Nelspruit. MUST BE mobile and have a reliable car. Role Troubleshoot/Identify and resolve hardware, software, application and operating system issues; Install and configure end users’ computers and required peripherals; Provide ICT Technical support and maintenance to end users; Coordination of multiple procedures or systems; Administrative support - planning, scheduling and coordination of processes and systems Maintain ICT Inventory of hardware, software and resources; Provide training to new users of existing Technology; Provide technical assistance - Monitoring and managing Local Area Network (LAN), Wireless Local Area Network (WLAN), Job Requirements National Certificate/Diploma in Information Technology or equivalent (NQF 5); +5 years’ functional experience working in an ICT environment providing ICT Technical support services; ICT Certificates in N+, A+, MCSE or equivalent will be an added advantage; ICT Internal Control and risk management; Problem solving and analysis; Good understanding of the technical aspects of ICT goods & services Good understanding of OHS Must have a smart phone and agree to tracking Must be willing to work on alternate weekends and afterhours as part of Standby agreement.

A new vacancy is available for a Technical Sales Representative to join our team. Requirements: - Matric - Driver's License - Up to date knowledge of products and services in the IT sector - Great communication skills Beneficial Extras: - Previous experience in a sales position - Marketing and design skills (Training will be provided) Daily tasks will include, but are not limited to: - Generating quotes for clients - Liaising with suppliers - Marketing and running promotions Please send all CVs to careers@pcservices.co.za or send us a message on our Facebook page: https://www.facebook.com/pcservicesZA

KEY OUTPUTS PART OF THE PROGRAM (PROJECT BASED) Lead and coordinate Communities of Practice and Centres of Excellence as agreed Facilitate the implementation of the Manufacturing Way in South Africa Lead the Manufacturing Development Team to ensure; Strategic Alignment Shared Learning''s Best Practice Progress Reviews Work practice reviews (e.g. GEM Audits) / Assessments & verifications and the development and coordination of related improvement plans. Promote Knowledge Management processes in South Africa. Facilitate the identification and implementation manufacturing improvement projects. Facilitate, co-ordinate and lead divisional improvement projects Establish policies and standards for manufacturing services in order to ensure consistency, efficiency, integrity in the maintenance and productivity environments. Develop the one to three years plant business plan to ensure that customer service and productivity objectives are met. Manage the systematic and strategic coordination of all Manufacturing business functions as aligned with the Sales and Operational Planning process (S&OP). Manage the implementation of world class manufacturing processes across Manufacturing for the purpose of ensuring the continuous improvement of short to long-term performance. Manage the synchronisation of all aspects of Manufacturing including flow of materials and final goods. Management and maintenance of the Manufacturing assets at a productive basic condition. Measurement and monitoring of performance trends and the application of focused improvement initiatives in order to increase total system efficiency, effectiveness and reliability. Identification, development and the implementation of the relevant enablers in order to deliver the Plant business plan and budget. Develop and implement people capability enhancement plans to ensure that business improvement objectives are met. Ensure that supply chain planning is aligned to meeting customer needs. QUALIFICATIONS / EXPERIENCE BSc Engineering: Mechanical, Electrical, Industrial Engineering Minimum 5 years experience in manufacturing environment including 3 years experience in implementing supply chain, production or process improvement related initiatives. 3 Years experience as an area manager (e.g. Unit Manager, Manufacturing Excellence Manager) in an FMCG manufacturing environment Experience in leading capital or process improvement projects Demonstrable experience in people change initiatives and process improvement Membership of a professional institute would be advantageous

V-Smart Series Contour Cutting Vinyl Cutter 740mm Working Area, plus Stand, Collection Basket & FlexiSIGN Software NEW SKU:V3-743B for R9999 0739967892 http://am.co.za/plotter/contour # We give best support on our machines include Free online remote assistance direct connect to your computer, Free technicians and will not charge you labour for the life-time of the machine you have. Repeatable Accuracy Our extraordinary microstep driver program with a well-proportioned axis steel distribution enables you to generate 0.005mm cutting and repeatable accuracy. Your finished work will at all times come out expertly cut. Our Contour cutting Vinyl Cutter may be the item you are looking for. Whether it is for your company, workplace, or personal use, the pace, accuracy, and comfort of cutting your work is very important and will save you time and money. We can only put limited words in this advertising. These are only some of the highlights of our products. If you want to know more details please check our detailed product page: http://am.co.za/plotter/contour # . Please keep in mind that all our products come with a strong technical support and/or service maintenance plan. In case you have more queries feel free to contact on 0739967892. Cutting length is unrestricted Information transmission adaptability with Serial, USB, and Memory stick ports Cutting speeds vary from 50 - 500mm per second 4mb Flash storage with files storage area Low pleasant noise level Micro-stepper motor has a resolution of 0.005mm per step & much more USB stick Port Take advantage of mobility! You're able to nowadays save your files on a USB drive and connect it to the Vinyl Cutter. As opposed to our classic vinyl cutter, there's no necessity to link your computer right to the device. Just preserving things you need on a memory stick and uploading it will save you time and cash! We can only write limited words in this ad. These are only some of the features of our products. If you want to get more details please check our detailed product page: http://am.co.za/plotter/contour # . Please note that all our products come with a strong technical support and/or service maintenance plan. In case you have more queries feel free to contact at 0739967892. Advanced Machinery is focussed on CNC Machinery, automatic & semi automatic machinery with high precision and high capacity. All our industry-usage machinery is for heavy use, minimized downtime is ensured by quality build products, overstocked parts and always-available technicians. With the machine spare parts from worldwide, for example: machine structure of China, Servo Motors of Japan, CNC Controls of Taiwan, High-Speed Spindle of Italy, precision Switch of German and Power System of America, Advanced Machinery is capable of create world-class machinery for the African continent. Please get more info from our website http://am.co.za/ # for CNC Laser Cutter, CNC Paper Cutter, CNC Routers and Plasma Cutting Machines and more.

East London - Duties & Responsibilities Solution Design• Planning infrastructure design and implementations• Consulting with clients to specify requirements and design solutions• Recommend improvements to existing solutions• Fully understand a VPN configuration, support and design Equipment• Implement Infrastructure under change control processes• Configuration, maintenance & management of installed equipment• Pro-actively plan and install upgrades, releases, and device firmware upgrades.• Documentation of configurations Support• Providing technical support to both internal and external client/remote sites• Monitor all networks / identify problem areas• Manage and respond to support tickets timeously• Troubleshooting and resolution of issues• Monitoring performance of networks• Working with IT support personnel• Providing network administration and support People Skills• Working with Service Providers o Ensuring that maintenance contracts are in place• Liaison with clients in a professional manner Excellent Communication skills with clients Security• Ensuring that the environment is secure from external threats• Sound understanding of firewalls and configuration• Anti-virus installations / monitoring• Threat detection and analysis• Understanding of certificates Overview• Evaluate industry trends and assist in implementing standards and best practices.• Produce relevant reports for internal management• Provide costing into budgets for projects and CAPEX• Documentation to reflect all processes and procedures• Define network policies and procedures Qualification:Relevant IT related Degree/ Diploma

South Africa Salary: Market Related Job Type: Permanent Sectors: Engineering Consulting Reference: NWI001683/Nikki Apply before Mar 22 2024 | 30 Days left Apply External Application

V-Smart Series Contour Cutting Vinyl Cutter 1310mm Working Area, plus Stand, Collection Basket & FlexiSIGN Software New SKU:V3-1313B for R15999 0726167408 http://am.co.za/plotter/contour # We provide great support on our machines include Free online remote assistance direct link to your computer, free technicians and will not charge you labour for the lifetime of the machine. Easily the best contour cutter we have used. Period. Why Our Contour Cut Vinyl Cutting Machine is the Best The Contour Cutting Vinyl Cutter has made our already awesome normal Vinyl Cutter even smarter... Now boasting a smart contour cutting function, making stickers has never been this easy. That's not all, here's just a few more reasons why our contour cutter is the best: ◆ You can cut directly from your USB Drive - No more being shackled by the traditional USB cable! ◆ Operate your work through a very best Touchscreen! ◆ Work with a super fast 32bit CPU with 4M high speed Cache! ◆ Better Speed and Precision - Cutting speed from 50 to 500mm/s and cutting precisions on 0.005mm. If you would like additional information in advance of deciding, don't hesitate to call on 0726167408. I will answer your queries and put all your worries to rest. For more details please visit our webpage at: http://am.co.za/plotter/contour # and browse through it to find out more about our products and services. Are You Searching for an Easy Way to Print and Cut? Profile cut is a pain, but it doesn't have to be. Our recently launched Vinyl Cutter has taken outline cutting to a whole new level, and boasts more features than any competitor on the market. We can only write very little words in this ad. These are only some of the features of our products. If you like to know more details please check our detailed product page: http://am.co.za/plotter/contour # . Please note that all our products come with a strong technical support and/or service maintenance plan. In case you have more questions feel free to contact on 0726167408. Advanced Machinery is focussed on CNC Machines, automatic & semi-automatic machines with high precision and high output capacity. All our industry machines are for heavy use, minimal downtime is ensured by quality build products, overstocked parts and always-available technicians. With the machine parts from worldwide, for example: machine chassis of China, Servo Motor of Japan, CNC Module of Taiwan, High-Speed spindles of Italy, Precision Switch of German and Power Supplies of America, Advanced Machinery is capable of create world-class machinery for the African continent. Please visit our company website http://am.co.za/ # for CNC Laser Engraver, Cut Vinyl, Wood Router and Hypertherm Plasma and more.

Struggling with technology? We're here to help! Join us for our in-person tech support sessions tailored for all skill levels. Whether you're learning the basics or tackling a specific issue, our friendly experts are ready to assist. In-person tech support services exclusively offered in the Boksburg area. Services Offered: •Setup assistance for devices •Troubleshooting technical issues •Basic computer skills training •Social media setup and guidance Don't let tech issues slow you down. Contact us now and experience hassle-free tech support!

Our client in the IT sector seeks to employ a Junior/Intermediate Desktop Support Engineer to join their team on a 3-months fixed-term contract position. Do not miss this opportunity! Requirements:- 2-year diploma / 3-year diploma in support services or A+ and N+- Experience in desktop support both Hardware and Software (Onsite or remote) minimum 1 yearDuties:- Ticket management of client queries and issues (Logged telephonically or via email). - Setup of client software, emails and troubleshoot issues thereof. - Managing/troubleshooting of Office365 portal and exchange.- Hardware, Patch management and Anti-Virus maintenance conducted using RMM tools. Job Reference #: PE004145/CT

PhDiZone has evolved as the market leader in providing technical, non-technical, writing and document correcting services to clients worldwide for the last two decades. We stand unique in providing exclusive services for clients by having the only objective to delight the customer by providing more to customers. Also, provide inclusive services by providing all kinds of writing services that consumers feel – defined, undefined or said. We own unique cultural values, attitudes and ethical perspectives, which makes the ideal consumer choice worldwide. We derive our strength from the technical, writing, and business management teams willing to address client requirements 24×7. In addition, we have exclusive roots in service excellence, delivery on time, understanding client needs, providing technical demonstrations and support services. We have applied these principles to our company's operation. Order help from our thesis writers, and you are guaranteed timely paper completion and excellent academic results. We provide professional and qualified thesis writing help. You will never need to wait long or ask for numerous revisions. We anticipate your needs and provide a flawless thesis help service in a competent academic manner. Using our help to write a paper, you can ensure that 100% of your dissertation will be complete by the deadline. You will defend it successfully because of the research's coherence, quality, and scientific value. Our company and thesis writers deliver papers with the following service benefits: certified dissertation writers compliance with deadlines completely confidential plagiarism-free dissertation writing service highest academic service standards

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