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Technical support engineer


Top sales list technical support engineer

East London (Eastern Cape)
East London - Duties & Responsibilities Solution Design• Planning infrastructure design and implementations• Consulting with clients to specify requirements and design solutions• Recommend improvements to existing solutions• Fully understand a VPN configuration, support and design Equipment• Implement Infrastructure under change control processes• Configuration, maintenance & management of installed equipment• Pro-actively plan and install upgrades, releases, and device firmware upgrades.• Documentation of configurations Support• Providing technical support to both internal and external client/remote sites• Monitor all networks / identify problem areas• Manage and respond to support tickets timeously• Troubleshooting and resolution of issues• Monitoring performance of networks• Working with IT support personnel• Providing network administration and support People Skills• Working with Service Providers o Ensuring that maintenance contracts are in place• Liaison with clients in a professional manner Excellent Communication skills with clients Security• Ensuring that the environment is secure from external threats• Sound understanding of firewalls and configuration• Anti-virus installations / monitoring• Threat detection and analysis• Understanding of certificates Overview• Evaluate industry trends and assist in implementing standards and best practices.• Produce relevant reports for internal management• Provide costing into budgets for projects and CAPEX• Documentation to reflect all processes and procedures• Define network policies and procedures Qualification:Relevant IT related Degree/ Diploma
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Port Elizabeth (Eastern Cape)
Junior IT Support Engineer, Port Elizabeth Salary R9,500 to R10,500 per month Requirements:- • Proficient with Windows Desktop Operating Systems (Windows 8/ 8.1/ 10). • Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019). • Basic TCP/IP Networking knowledge essential o DHCP. o DNS. • Experience with various Internet Connectivity Mediums essential: o ADSL. o 3G/LTE. o Fibre. o Microwave. • Experience with Enterprise Antivirus packages essential: o ESETEndpointProtection. • Technical experience with Pastel Accounting & Pastel Payroll essential. • Minimum of 2 years in a Desktop Support environment. Email: admin@jobs2day.co.za
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Kimberley (Northern Cape)
Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office
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Stellenbosch (Western Cape)
Role and Responsibilities Technical Must ensure teams follow the correct procedures, policies and documentation requirements across project phases. Able to guide the team through the development, testing and implementation stages and review the completed work effectively Provide direction and technical expertise in design, development and systems integration Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability Management Project scheduling and resource management Planning, budgeting, reporting on projects and tracking project progress Make presentations on project status, present monthly and quarterly reports to senior management Conduct performance reviews/assessments of 3rdparty contractors and give feedback. Estimate project budgets, coordinate with the NFM for funds in terms of Capex approval and plan for purchasing of equipment and hardware in a cost-effective way Provide support to users with computer or other technical difficulties Consider project proposals and evaluate feasibility Generate ideas for improving technical infrastructure Survey, investigate, and prepare reports, feasibility studies, specifications and drawings to provide suitable design solutions to meet Client objectives. Monitor the time, cost and quality of work undertaken. Ensure all works comply with the appropriate professional and technical standards (SANS, NBR, Constructions Regulations etc.) To assist in the programming of M & E related projects and programming of projects for multi-disciplined design teams. To ensure compliance with EDGE or similar in terms of environmental efficiency and all matters pertaining to the energy efficiency of buildings. Carry out MEP condition surveys Plans, implements and administers a preventative maintenance program to provide maximum life to facilities and reliability necessary to support Trueprop’s mission Provides regular verbal/written reports to the NFM/PM Qualifications and Education Requirements Diploma in mechanical and/or electrical related environment or equivalent. Good level of literacy and numerical skills. Attention to detail and accuracy in the presentation of data/information. Experience of managing MEP project related costs and understanding of budgetary control and records. Ability to manage day to day work and prioritising workload, with supervision where priorities can change on a frequent basis. Ability to work as a proactive and supportive member of a team. Full driving licence and use of own car for business purposes Have facilities, construction and/or engineering management experience for at least 10 years Should You meet the above requirements please email your cv to kpage-wood@shimmer.co.za
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Bloemfontein (Free State)
Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R8K - R11,5K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL 
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Port Elizabeth (Eastern Cape)
Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R10K - R12K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL 
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Port Elizabeth (Eastern Cape)
As a Cisco Engineer L4, you will be responsible for the implementation, configuration and fault management by providing technical support to clients. This includes remotely supporting clients within Service Level Agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. You'll be given the opportunity to learn new technologies and practices in order to make significant contributions to the company's technology roadmap. The right candidate should have experience with Cisco equipment. * Interacts with clients. * Escalates unresolved problems and issues to the relevant third parties. * Delegates lower complexity taks to engineers and technicians. * Assume responsibility for the co-ordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer sand technicians work when required. * Write reports and proposals and complete and maintain project documentation. * Assist with the documentation of standard operating procedures relating to installations and fixes. * Act as coach and mentor to more junior implementation engineers and technicians. * Relevant IT/Computing diploma/degree * Cisco CCIE - lab qualification * Cisco Decentre Networking knowledge and deployment experience * Cisco SDA deployment experience * Cisco DNAC deployment experience * Cisco SD-WAN deployment experience * Fortinet SD-WAN knowledge * Cisco Merakideployment experience * 8 + years field experience in deployment and support enterprise networks   Market Related * Relevant IT/Computing diploma/degree * Cisco CCIE - lab qualification * Cisco Decentre Networking knowledge and deployment experience * Cisco SDA deployment experience * Cisco DNAC deployment experience * Cisco SD-WAN deployment experience * Fortinet SD-WAN knowledge * Cisco Merakideployment experience * 8 + years field experience in deployment and support enterprise networks  
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Uitenhage (Eastern Cape)
Qualifications and work experience * Grade12 * A minimum of 3 Year degree / diploma (NQF 6) with IT Certification with 5 years experience. * A minimum of 3 years or more experience working with OEM Hardware * A minimum of 5 years of experience working in Data Centre Environments Roles and Responsibilities * To provide highly specialised technical support to clients through implementation of enterprise. * Compute and Storage solutions, * Diagnosis and problem solving, qualifying the product fit, * Defining support needs and conducting informal training. * Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork. * Provide user support for more complex diagnosis and investigations to recover or continue operations. * Manage the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis * Active participation in and compliance to the change management system and maintain the system in accordance with agreed procedures. * Conduct Research and Conduct tests on systems *Desired Skills: * * Azzure * VMWare * HyperV XCP-NG * Citrix * SQL * SQL DB *Desired Work Experience: * * 5 to 10 years *Desired Qualification Level: * * Diploma
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East London (Eastern Cape)
Job Description: To improve efficiency, reduce waste, identify and implement solutions, meet project deadlines and accurately document the necessary requirements to be done in accordance with local / global strategic planning and standards in compliance to the Company''s Integrity & Anti Bribery Codes, Conflict of Interest Policy & S.H.E. requirements and to perform delegated S.H.E. tasks and duties & to inform superior about deviations   Qualifications & Experience: Minimum NQF 7 – BSC/BCom/BTech in Information Technology or B. Eng. (Industrial Engineering) or relevant equivalent 3+ Years’ experience in IT Experience with test automation tools. ISTQB/ISEB Certification will be advantageous   Requirements: Experience in Quality Assurance processes, software lifecycle, testing, planning, execution and defect tracking Experience with test automation tools (Selenium, SoapUI, Postman, HP UFT, etc.) Experience in container technologies such as Docker and orchestration with Kubernetes Demonstrated business acumen to take from design to implementation and preferably experience scaling a concept Must have IT Development and Systems Knowledge Experience with software development methodologies and practices (Agile, Scrum, etc.) Experience in Data Analysis and Advanced Proficiency in Microsoft Office suite, including Word, Excel, and Outlook Must have an excellent ability to multi-task effectively working on several projects synchronously Experience in rolling out initiatives that leverage multiplatform technologies Willingness to travel nationally and internationally Ability to perform the minimum required physical and mental requirements of the function Must have an excellent ability to multi-task effectively working on several projects synchronously Experience in rolling out initiatives that leverage multiplatform technologies Willingness to travel nationally and internationally Ability to perform the minimum required physical and mental requirements of the function   Responsibilities: Design, develop, implement and continuously improve software quality, testing tools, testing processes and testing environments through the application of appropriate testing methodologies and processes. Align test management strategy to industry best practices and frameworks. Design test plans on software applications based on business requirements and technical specifications. Participation in various phases of the software development process activities including analysis, development and technical support Implement, track and report on all testing activities to assure full coverage of functional and non-functional requirements Plan, design, create, execute and maintain test automation scripts that meet the business needs. Responsible for test planning, design and the creation of test data. Participate and provide feedback on any activities wher
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South Africa (All cities)
South Africa Salary: Market Related Job Type: Permanent Sectors: Engineering Consulting Reference: NWI001683/Nikki Apply before Mar 22 2024 | 30 Days left Apply External Application
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Port Elizabeth (Eastern Cape)
Job Position: Junior ICT Engineer - Desktop - Client Support Ref: 3430 - Lauren Location: Port Elizabeth Salary: R8000 to R10 000 per month commensurate with experience and qualification 3 month probation period Qualifications / Requirements: • Grade 12 and tertiary qualifications • Minimum of 1 to 3 years working experience after qualification in similar role • Experience in the following: - MCSE and / or Cloud 365 certification - MS Server 2016 - MS Active Directory - MS Exchange - Office 365 and Tenant Management - MS Azure fundamentals - Cisco and CCNA skills - Routing and Mikrotik skills - Backup knowledge on Veritas backup Exec, Acronis • Ability to work under pressure and maintain existing clients infrastructure • Positive and friendly disposition Key Performance Areas: • Achieve technical targets • Maintain existing clients infrastructure • Liaise with technical staff and manage services • Helpdesk support and migrate to assist onsite Responsibility: Qualifications / Requirements: • Grade 12 and tertiary qualifications • Minimum of 1 to 3 years working experience after qualification in similar role • Experience in the following: - MCSE and / or Cloud 365 certification - MS Server 2016 - MS Active Directory - MS Exchange - Office 365 and Tenant Management - MS Azure fundamentals - Cisco and CCNA skills - Routing and Mikrotik skills - Backup knowledge on Veritas backup Exec, Acronis • Ability to work under pressure and maintain existing clients infrastructure • Positive and friendly disposition Key Performance Areas: • Achieve technical targets • Maintain existing clients infrastructure • Liaise with technical staff and manage services • Helpdesk support and migrate to assist onsite Salary: R8000 to 10000 Job Reference #: Junior ICT Engineer - Desktop - Client Support
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Port Elizabeth (Eastern Cape)
Our client is looking for a Security System Engineer specializing in CCTV with Network experience and knowledge, to be based in Port Elizabeth. The role will include providing technical design for the Security Systems with a special focus on the CCTV element of an integrated security system being developed and installed for existing and prospective client base. Minimum Requirements: Minimum of 5 years’ experience in the security industry PSIRA Registered Driving license is essential Skills Required: Broad knowledge of the following technologies: CCTV, IP video, Intelligent Video, video storage & archiving, command/control display technologies and general Security system principles and practices. Good knowledge of technical infrastructure and integration technologies to include power, UPS, networking, communications Experience of design and implementation of large scale integrated security systems and complex projects. Demonstrate experience in the design, procurement and application of IT/security solutions/techniques in a commercial and/or law enforcement environment. Network experience to include WAN, LAN, firewall, network switch technologies and video transmission on IP networks. Ability to quickly develop professional and trusted relationships with a variety of cultures and clients. Willingness and ability to work flexibly and diligently. Good working knowledge of – and interest in – all areas of Security Design and Requirements. High level of self-motivation and an ability to work with a high level of initiative and limited supervision, in high pressure situations. Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members. Reasonable degree of IT Literacy – MS Word, Excel, PowerPoint MS Project. Carry out any reasonable request relating to job scope. Responsibility: Duties: To provide Security, CCTV and associated networking infrastructure designs and specifications to relevant company standards. To design and implement CCTV and security designs, in accordance with relevant statutes and codes and to do so in accordance with industry best practice and the Group Quality Assurance Systems. Act as the specialist CCTV technical liaison with the implementation team, this position is based at the site offices with visits to the job site location to support the role and tasks. Also support other disciplines of the project in various project office locations. Produce high level and detailed design technical documentation, including CAD drawing review and development. Including construction documentation. Input into the functional, performance and operational system specifications. To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and subsystem solutions. Support the Design Team Lead in understanding the technical risks, dependencies and issues that exist and be able to quantify these and the impact that they may have on the project in a concise legible reporting format. Ensure that all project specifications are implemented in the technical solution and are compatible with the project's overall architecture including structured cabling and OSP. Identify any and all compliance issues with recommended resolution options. Meet and discuss with client, end users and other stakeholders, on the CCTV and associated networking infrastructure for the project design. • Research and disseminate knowledge of existing, new and proposed products and services available within the CCTV/Security market place. • Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery. Salary is highly negotiable Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSE(CCTV) Consultant Name: Damian Sin Hidge
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East London (Eastern Cape)
A vacancy exists for a Project Engineer with our client in the Engineering sector in East London. Skills: Minimum National Diploma Electrical / B.Eng. Mechatronics or equivalent 3-5 Years’ experience in Automation Mechanical, Electronics and Electrical Troubleshooting Strong understanding of Electrical processes Ability to work shifts, weekends and overtime Drivers License and own transport essential   Take on Tasks: PLC Software Systems (Siemens) knowledge Mechanical, Pneumatic & paint related service Technical assistance during production support time (breakdowns) Project planning, installation and commissioning support for installations SECTOR: Engineering & Technical Job Reference #: PE004170/CT
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Port Elizabeth (Eastern Cape)
We are looking for a Senior Infrastructure Engineer for a Renowned Company in Port Elizabeth. Minimum Requirements: IT Technical Qualifications / Certifications At least 4 - 5 years’ experience as an IT Systems / Infrastructure Engineer Cloud based experience essential Must be advanced level in Active Directory Experience in Exchange Server, VPN’s & Firewalls Must be proficient in Office 365 and Windows 10 Experience with IT Systems / Site Deployment & Setup General troubleshooting and desktop setup & support Responsibility: Salary: R28 000 – R32 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R32000 Job Reference #: ITIE001 Consultant Name: Damian Sin Hidge
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Port Elizabeth (Eastern Cape)
We are looking for a Senior Infrastructure Engineer for a National Company in Port Elizabeth. Minimum Requirements: IT Technical Qualifications / Certifications is essential At least 4 - 5 years’ experience as an IT Systems / Infrastructure Engineer Management / Team lead experience is essential Azure experience is highly advantageous Cloud based experience is essential Must be advanced level in Active Directory Experience in Exchange Server, VPN’s & Firewalls Must be proficient in Office 365 and Windows 10 Experience with IT Systems / Site Deployment & Setup General troubleshooting and desktop setup & support Responsibility: Salary: R28 000 – R32 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R32000 Job Reference #: SIE001 Consultant Name: Damian Sin Hidge
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Port Elizabeth (Eastern Cape)
We are looking for a Senior Infrastructure Engineer for a National Company in Port Elizabeth. Minimum Requirements: IT Technical Qualifications / Certifications is essential At least 4 - 5 years’ experience as an IT Systems / Infrastructure Engineer Management / Team lead experience is essential Azure experience is highly advantageous Cloud based experience is essential Must be advanced level in Active Directory Experience in Exchange Server, VPN’s & Firewalls Must be proficient in Office 365 and Windows 10 Experience with IT Systems / Site Deployment & Setup General troubleshooting and desktop setup & support Responsibility: Salary is negotiable Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SIE001 Consultant Name: Damian Sin Hidge
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Port Elizabeth (Eastern Cape)
A vacancy exists for a Project Engineer with our client in the Engineering sector - position based in Port Elizabeth/Gqeberha. Skills: Minimum National Diploma Electrical / B.Eng. Mechatronics or equivalent 3-5 Years’ experience in Automation Mechanical, Electronics and Electrical Troubleshooting Strong understanding of Electrical processes Ability to work shifts, weekends and overtime Drivers License and own transport essential   Take on Tasks: PLC Software Systems (Siemens) knowledge Mechanical, Pneumatic & paint related service Technical assistance during production support time (breakdowns) Project planning, installation and commissioning support for installations Job Reference #: PE004171/CT
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Uitenhage (Eastern Cape)
Our prestigious client in the automotive sector, has a permanent vacancy for an Electrical Engineer at their plant. JOB DESCRIPTIONS AND RESPONSIBILITIES The release of Electrical components for vehicles The support of Electric vehicles and charging infrastructure The resolution of design related problems on all locally manufactured platforms Co-ordination of testing and release of components and system, locally and at source       Problem analysis Maintaining and updating the bill of materials system Cost analysis of various components, systems and projects Cost saving (PKO) initiation and investigations Project management on new or changed systems and components EDUCATION AND EXPERIENCE:   ESSENTIAL: A relevant Diploma or Degree in Electrical Engineering or equivalent A minimum of 5 years’ relevant experience in an automotive industrial environment Experience or passion for electric vehicle’s  Good Technical problem solving ability Computer literate (Microsoft Office tools) German knowledge, or willingness to learn Initiative, be a self-starter with the ability to work independently Excellent communication skills Willingness to travel occasionally A valid driver’s license   PREFERRED: Ability to deal with automotive component suppliers Strong knowledge in vehicle electronics and / or battery development SECTOR: Automotive
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Port Elizabeth (Eastern Cape)
We are looking for an Electrical Innovation Engineer for a Renowned Company in Port Elizabeth. Basic Requirements: Tertiary Education: N.Dip Electrical Engineering / B.Eng Mechatronics Driver’s License: Code 8 - required Languages: English – read, write & speak Afrikaans – read, write & speak (optional) German – read, write & speak (optional) Experience: • Sales & Marketing experience (advantageous) • Project management experience (advantageous) • Experience in the automation field, control systems, and electrical design • Concept preparation • Interpretation of electrical drawings • Process engineering experience (advantageous) • Costing & estimation experience • Working knowledge of E-plan software Job Objectives: • To keep the Company at the forefront of technology. • To provide innovative solutions to our customers. Responsibility: Main Tasks and Responsibilities: • Developing solutions for enquiries brought in by sales personnel. • Supporting KAM during customer presentations and if required during negotiations. • Researching the latest technical developments i.e. new components, software packages, control strategies etc. • Establishing concept designs based on solutions offered to customer. • Together with KAM, prepare all the relevant documentation for the hand over to projects department. • Maintaining quality of solutions offered by the Company. Preference will be given to employees from the designated groups in line with the provisions of the Employment equity Act, No. 55 of 1998 Salary package: R18 000 – R20 000 per month Email CV to mark@performitpersonnel.co.za Salary: R20000 Job Reference #: ELECTRICENG
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