Technical centre agent

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com

Call Centre Debt Collector Agent Required. 1. Are you goal driven? 2. Are you a top Achiever? 3. Do you have 3 years + experience in Debt Collections, Bad Debt. 4. Fluent in English. 5. Self -Disciplined. 6. Self-Motivated. 7. Honest. 8. Hardworking. 9. Dedicated. 10. Computer laterite If you meet above requirement please apply by forwarding your CV to 086 6332335 / Email: info@dpls.co.za If you have not received a response within two weeks, your application was not successful.

Telesales Agent | Paarl R 6 000 Basic + Comm Leading Office Automation company in Paarl is recruiting: Requirements: Matric Fully bilingual in Afrikaans & English Excellent telephone manner Ability to negotiate and close Previous exposure to Telecoms / Office Automation industry will secure Own Transport Previous experience in a Call Centre / Telesales environment

IT Helpdesk / Call Centre We are looking for an IT Helpdesk Support Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: HELP001 Consultant Name: Damian Sin Hidge

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LESCO TRAINING CENTRE SPECIALIZE WITH HEAVY MACHINERY TRAINING SUCH AS : ELECTRICAL SKILLS,BOILER MAKER SKILLS,MECHANIC SKILLS,FITTER & TURNER SKILLS,PIPE FITTER,DIESEL MECHANIC,MOTOR MECHANIC,RIGGER {6 weeks skills,3 months semi skills,6 months multi skills} MINING COURSES : ON SETTER,LEARNER MINER,MINE ASSISTANT,BLASTING ASSISTANT,BLASTING CERTIFICATE{ rock breaking level 2 & 3},MINE OVERSEA,MINE MANAGER,ROCK ENGINEERING,STRATA CONTROL,GEOLOGY,VENTILATION OFFICER,WINDING ENGINE TECHNICAL SKILL DEVELOPMENT COURSES OCCUPATIONAL HEALTH & SAFETY,BASIC HEALTH & SAFETY,SAFETY REPRESENTATIVE,SAFETY OFFICER {level 1-2-3},RISK ASSESSMENT,AIDS/HIV AWARENESS,FIRST AID LEVEL 1 &2, and also practical training in EARTH MOVING MACHINERIES LIKE FORKLIFT,EXCAVATOR,MOBILE CRANE,LHD SCOOP,DRILL etc. we are situated at 27 bester street african house bulding first floor room no 04 u can contact us on +27769563077 /0137522465 whataspp +27763614724 EMAIL ADDRESS :lescotrainingcentre1@gmail.com WEBSITE; www.lescotraining.com

LESCO TRAINING CENTRE SPECIALIZE WITH HEAVY MACHINERY TRAINING SUCH AS : ELECTRICAL SKILLS,BOILER MAKER SKILLS,MECHANIC SKILLS,FITTER & TURNER SKILLS,PIPE FITTER,DIESEL MECHANIC,MOTOR MECHANIC,RIGGER {6 weeks skills,3 months semi skills,6 months multi skills} MINING COURSES : ON SETTER,LEARNER MINER,MINE ASSISTANT,BLASTING ASSISTANT,BLASTING CERTIFICATE{ rock breaking level 2 & 3},MINE OVERSEA,MINE MANAGER,ROCK ENGINEERING,STRATA CONTROL,GEOLOGY,VENTILATION OFFICER,WINDING ENGINE TECHNICAL SKILL DEVELOPMENT COURSES OCCUPATIONAL HEALTH & SAFETY,BASIC HEALTH & SAFETY,SAFETY REPRESENTATIVE,SAFETY OFFICER {level 1-2-3},RISK ASSESSMENT,AIDS/HIV AWARENESS,FIRST AID LEVEL 1 &2, and also practical training in EARTH MOVING MACHINERIES LIKE FORKLIFT,EXCAVATOR,MOBILE CRANE,LHD SCOOP,DRILL etc. we are situated at 27 bester street african house bulding first floor room no 04 u can contact us on +27769563077 /0137522465 whataspp +27763614724 EMAIL ADDRESS :lescotrainingcentre1@gmail.com WEBSITE; www.lescotrainingcentre.co.za

Registered Debt Collectors required to do AEDO swipes. Weekly commission payouts. (This is NOT call centre work) Whattsapp: 0749482209

Here's that WORK FROM HOME opportunity you have been waiting for! Our client is recruiting for a skilled, driven and ambitious Sales Consultant to join their super sales team, and work remotely from the comfort of your own home. Requirements: • Grade 12 • Relevant sales in-house training certificates or accredited courses • 1-year outbound (sales) call centre experience • Able to work remotely (from home) • Own PC / Laptop with a stable internet connection with speeds higher than 2mbps • Tech Savvy • Ability to communicate clearly and effectively • Fluent in English • Ability to SELL • Confident and NEVER GIVE UP attitude • Persuasive • STRONG Negotiation Skills Benefits: • Basic salary UNCAPPED commission • INCENTIVES • Medical Aid • Provident Fund • Full training provided (whilst earning a salary and incentives) • Shifts are Monday Friday, 8:00 17:00 (no weekends, no public holidays) Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201729 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201729

Benoni Salary: R4 500.00 - R5 500.00 Per Month Job Type: Permanent Sectors: Call Centre Marketing Sales Reference: 2112909 Apply before Mar 04 2024 | 9 Days left Apply

Gold Package – R42 500 Agent PCs (X10) Admin PCs (X2) Network Switch (16 port) Headsets (X11) Also includes Cloud server and Recording system Extension reports IT, training and Campaign support Tier 1 Voip solution & Debit facility

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East LondonManaging the Call centre staff and responsible for driving sales through delivery and other omni channels. The role include interacting with the co-ordinator on a daily basis, and with agents at times. The role reports to the General Manager. Minimum Requirements: Relevant tertiary qualification - BCom advantageous/preferred 2+ years managerial experience, including managing staff and dealing with customers Responsibilities:Reviewing procedures and enhancing process where neededMarketing initiatives to drive sales and suggest possible stores to adopt delivery layer through analysis Drivers pay calculations Sales tracking and daily checks Forecasting sales and call centre agent deploymentManaging staff conflict and performance, and resolving customer complaints and breakdowns of call centre Conducting visits at delivery restaurants to ensure world class delivery service and systems To accompany drivers periodically to observe service delivery Responsible for all aggregator deliveries ensuring restaurants always available to receive and process ordersTracking uptimeCompetencies / Skills: Ability to speak, read and write English fluently Advanced numerical skills and statistical skillsThe capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessary

National courier company based in Port Elizabeth has the below position available to be filled ASAP. Courier position is to be filled with 'owner drivers ", whereby couriers will travel with there own vehicles, delivering individual parcels to clients. All Fuel is paid by company. 1. Long Route Couriers (Owner Drivers) In exchange competitive salaries are offered with company perks. Please see below requirements for Courier Position. ***** Please bear in mind that all applicants will be screened for credit and criminal check. Couriers 1. 'RELIABLE VEHICLE" (As you will be delivering items with your own vehicle) 2. Neat and Punctual 3. Valid Drivers License 4. Tax number 5. Last school leaving certificate by hand and available immediately. 6. All other supporting docs(ID, Banking details, ect) Call Centre Agent/QA Agent/Zone Controllers 1. Neat and Punctual 2. Tax number 3. Last school leaving certificate by hand and available immediately. 4. All other supporting docs(ID, Banking details, ect) If you feel you op to the challenge and hardworking, please forward a completed CV with contactable references (Must be landline numbers and not cell phone numbers) by email to: Ronald@ccdcouriers.com/Natashanel@ccdcouriers.com/Jonathan@ccdcouriers.com Please note that if you are called to attend a Induction interview or to complete a form, please bring a copy of all your supporting docs/Tax Number/Banking Details, with you as we will need it to finalise your application.