Support specialist

RESPONSIBILITIES: · General Resolve user and client issues within SLA. Offer remote and potentially onsite support. Install and configure hardware and software components. Assist with user acceptance testing. Troubleshoot hardware and software issues. Perform root cause analysis. Repair or replace damaged hardware. Perform tests and evaluations of new software and hardware. Provide advanced user support and training. Pro-active communication to stakeholders. Conduct daily system checks and maintenance operations. Establish good relationships with all customers and colleagues. Manage technical documentation work with 3rd party vendors for system support. Technical Project Management. · Server Administration (Windows and/or Linux): Server administration and maintenance. User and Group administration. Backup administration. Network Administration: IP and Routing design administration. Security. Deployment of networks. Switch, Wi-Fi, Router and Firewall administration. DNS administration. Network traffic monitoring and troubleshooting. EDUCATION AND EXPERIENCE (minimum): SKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES: · Software: o Windows environment software § Microsoft Windows (desktop), Microsoft Server & Microsoft Office Suite § Anti-Virus Software (ESET) § Backup technologies (Altaro, Arc Server, Tape drives) § Infrastructure Monitoring (e.g. PRTG, Nagios, Solarwinds, etc.) § VM (e.g. HyperV, VMWare) o Linux environment software § Linux OS § DNS (Bind) § Mail (e.g. Postfix, Sendmail, Exim, etc.) § Fileserver (e.g. SMB, NFS, iSCSI, etc.) § VM (Proxmox) · Networking: o Midlevel knowledge of routing, switching, IP addressing & FW rules o Analysis/Troubleshooting software (e.g. Wireshark) o Cabling and Crimping o Network equipment experience (e.g. Ubiquity, Mikrotik, Cisco, Dell, Sonicwall, Fortigate, Huawei) · Other: o Python, PowerShell and other scripting skills o Proven telephonic and onsite support history. o Any additional software and database skills would be advantageous. o Experience in telecommunication/transmission systems including Wifi, LTE, 5G, VoIP, etc. would be advantageous. Experience in fiber optics would be advantageous.

Job Position: Assistant Information Specialist Location: Port Elizabeth Salary: commensurate with experience and qualification (lower end) Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Job Reference #: Assistant Information Specialist

Job Position: Assistant Information Specialist Location: Port Elizabeth Salary: commensurate with experience and qualification Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Salary: R14000 Job Reference #: Assistant Information Specialist

My client, in the Information Technology solutions provider based in Stellenbosch is seeking to employ a Senior Technical Specialist. The ideal candidate will have 3 - 4 years experience and the necessary A+, N+ and MCITP / MCTS / MCSA qualifications. The purpose of this role is to provide a single point of contact for end users to receive support, and maintenance within the organizations computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all computer hardware and equipment to ensure optimal workstation performance.The Senior Technical Specialist will also troubleshoot problematic areas using either one of the following ways; onsite visit, via telephone, email or remote support.Main duties / Key Accountabilities: Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software. The position responsibility requires independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. To Progress/close incidents to satisfactory conclusion on the incident system. Works with vendor support contacts to resolve technical problems. Ensure Desktop computers interconnect seamlessly with diverse systems. Work with procurement staff to purchase hardware and software. Assesses functional needs to determine specifications for purchases. To provide a mentor and training role to co-workers. Other Duties as required. Requirements: 3-4 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016. Experience supporting MacOS Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc. Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint. Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers. Experience installing/uninstalling software, patches, updates on Desktops and Laptops. Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems. Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points. Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc. Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing. Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting. Knowledge regarding, routers (logging into a router. basic configuration) Knowledge of anti-virus and virus removal. Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software. Basic Server knowledge: sharing, security, basic Active Directory knowledge creating domain accounts and understanding of Active Directory. Customer Service experience. Education and Training: Grade 1...

Duties & Skills - Excellent organisational skills. - Superior mathematical and general problem solving skills. - Speed, accuracy and high attention to detail. - Management of database and multiple specialist applications critical to operations. - Maintenance of the network and servers. - Provision of general user support and liaison with specialist third party support. - Management of information security. - Advanced Excel skills. Educational Requirements - Matric with exemption. - University Degree an advantage. - IT Diploma or qualification an advantage.

lezane@rmgrecruitment.co.za Description: Our client within the automotive industry and is seeking an Engineering Specialist with the following requirements and experience EDUCATIONAL QUALIFICATION National Diploma in Electrical Engineering B-Tech Advantageous KNOWLEDGE / EXPERIENCE REQUIRED & PHYSICAL DEMANDS: 5 -10 years related experience in managing a maintenance department and plant support 5 -10 years related experience in planning and commissioning of projects 3 -5 years related experience in the supervision of technical staff KEY PERFORMANCE AREAS: Ensure all test equipment electrical, electronic and mechanical are always calibrated to the Company standard procedure. Support the quality department in all requirements of plant equipment performance improvements to the Company standards Support the quality department in all requirements of plant equipment performance improvements to the Company standards Participate and assist all quality driven innovation to the equipment Maintain production equipment up time in all electrical, electronic, and mechanical aspects of the equipment Participate and assist in all equipment improvement or innovation ideas required by production to increase Monitor and plan actions to reduce energy consumption as set by the Company standards and Goals Manage Engineering monthly cost according to the Company monthly target Mentor and train all subordinates for better performance in their respective disciplines Monitor and plan actions to prevent repetitive or ad hoc equipment stoppages Assist with all internal and external electrical, electronic and mechanical installations Assist with fault finding of ad hoc and repetitive electrical, electronic and mechanical equipment failures Manage and assign tasks to internal or external suppliers on safety audit findings Monitor and manage all safety device inspection assigned to the engineering team Communicate with external suppliers on safety device or equipment installations Manage all internal and external supplier maintenance Support the safety department on all functions safety related of any equipment or process in the plant Company Description: Automotive

Kishugu Training (Pty) Ltd seeks to appoint an E-learning Specialist responsible for providing technical expertise to develop cutting edge digitalised learning programmes. The position reports to the CEO. Requirements: Bachelor’s Degree in the Learning and Development field. At least 4-9 years’ experience in the E-Learning field. Proven experience in designing and developing E-Learning deliverables. Extensive experience in Software utilised in developing digitalised content. Experience with a Learning Management System as an administrator. Must be highly proficient in Microsoft office suite. Assessor and/or Moderator qualification is an added advantage. Knowledge of SAQA, QCTO, NQF and SETA’s. Driver’s License. Good interpersonal and communication skills Duties: Conducts mandatory online learner support and guide learners towards successful completion of the online programs. Adhere to the codes of conduct of the Company and the SETA’s. Assist with the reviewing of online material of courses and curriculum development for the company to continuously improve their offering and service and to ensure material is current with all relevant legal changes. Conduct best practice research of learning practices/methodology, learning technologies, learning architectures, policies, procedures, guidelines and legislation related to learning management. Utilize knowledge of eLearning capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience. Support the deployment of learning programs including uploading and updating courseware and curricula, training assignments, learner notification text and rules in Online Platform. Work with Instructional Designers, Graphic Designers, and programmers to support eLearning content requirements. Run demos of the system and provide training to individuals and users groups. Salary: Negotiable. Closing date: Wednesday, 20 May 2020. Submit CV together with a motivational letter to: recruitment@kishugu.com If you have not had a response from us within 30 days after the closing date/ kindly accept that your application has been unsuccessful. In line with the EEA, preference will be given to those applicants whose appointment will address the demographic imbalances in our work force profile.

We have a vacancy for a Junior Network Specialist. Candidate must be in possession of: Network Diploma V-LAN experience Matric Certificate Diploma Drivers Windows Experience Linux Experience Mikrotik and VPN experience Practical Troubleshooting and Support skills Strong Problem Solving Skills Wordpress experience an advantage Own Initiative essential. Please submit CV to recruitment@abcsecurity.co.za

A stimulating and rewarding career offering awaits the successful professional in their field as Digital Marketing/Lead Specialist within a company. MAIN PURPOSE OF THE POSITION:The ideal candidate should be self-motivated, customer focussed, highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and ultimately improve sales volumes across all brands.Process and systems management is key to the success of this role, while showing proficiency in market research and statistical analysis. A dynamic personality with a drive to support the sales teams to improve performance, control and maintenance of their virtual leads. HIGH-LEVEL KEY PERFORMANCE AREAS:-DIGITAL MARKETING: Content Strategy – The design and functionality of all company websites, also responsible for all website content and for creating and implementing the content strategy to ensure online objectives are met. SEO and SEM – responsible for ensuring that the websites are easily found by the target audience. Optimising website structure and content for search engines (SEO) and/or facilitating the use of paid online advertising (SEM) to drive relevant traffic to their website. E-Commerce – where appropriate, be responsible for converting website visits into online sales. Social Networking – responsible for managing the online presence and brand through all social networking tools such as Facebook, Twitter and Google. Planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Ensure a consistent look and feel across all public marketing channels that adhere to our branding and style guidelines/kit; LEAD GENERATION: Manage, nurture, and convert inbound leads into sales opportunities. Generating and converting new customer leads in partnership with the sales teams. Customer analysis and interaction, relationship building and re-targeting prospects through campaign management to improve conversion ratios on the various platforms. Conduct a needs analysis and determine prospects pain points Assist with strategy, creation, and implementation of current/future marketing campaigns Perform analysis of marketing and sales data and report performance of all branches results. Identify opportunities to improve closing sales ratios for sales teams. Report ou... Job Reference #: CPT000567/MO

Qualifications and work experience * Grade12 * A minimum of 3 Year degree / diploma (NQF 6) with IT Certification with 5 years experience. * A minimum of 3 years or more experience working with OEM Hardware * A minimum of 5 years of experience working in Data Centre Environments Roles and Responsibilities * To provide highly specialised technical support to clients through implementation of enterprise. * Compute and Storage solutions, * Diagnosis and problem solving, qualifying the product fit, * Defining support needs and conducting informal training. * Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork. * Provide user support for more complex diagnosis and investigations to recover or continue operations. * Manage the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis * Active participation in and compliance to the change management system and maintain the system in accordance with agreed procedures. * Conduct Research and Conduct tests on systems *Desired Skills: * * Azzure * VMWare * HyperV XCP-NG * Citrix * SQL * SQL DB *Desired Work Experience: * * 5 to 10 years *Desired Qualification Level: * * Diploma

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IT Project Manager We are looking for an IT Project Manager for a Renowned Logistics Company in Port Elizabeth. Purpose of Position: The primary purpose of this role is to play the lead role in planning, executing, monitoring, controlling, and closing projects. This position is accountable for the entire project scope, and the success or failure of the project. The IT Project Specialist is the liaison between clients, operations, and the development team. Requirements: IT Qualification is essential Project Management qualification is advantageous IT experience in the logistics and/or warehousing industry Experience in an IT Project management environment Experience in an online retail environment would be advantageous Responsibility: Duties: Supporting the integration of The Company’s SmartHub for clients globally Serving as a liaison between clients, operations, support and development team Managing the Company’s Turnkey Integration Solutions to ensure that integrations are timely and accurate Training users and clients on various systems within the Organization Designing and implementing IT solutions that support Organizational goals Assisting with needs related to the Company’s WMS and SharePoint Intranet platforms Providing support on other strategic IT projects and other duties that may arise Managing multiple projects simultaneously Modifying working hours to take client calls based on the project’s region (APAC, EMEA, AMER) Salary: R18 000 - R20 000 ctc per month. Send cv to info@performitpersonnel.co.za Salary: R20 000 Job Reference #: ITPS333 Consultant Name: Damian Sin Hidge

Our client is looking for a Security System Engineer specializing in CCTV with Network experience and knowledge, to be based in Port Elizabeth. The role will include providing technical design for the Security Systems with a special focus on the CCTV element of an integrated security system being developed and installed for existing and prospective client base. Minimum Requirements: Minimum of 5 years’ experience in the security industry PSIRA Registered Driving license is essential Skills Required: Broad knowledge of the following technologies: CCTV, IP video, Intelligent Video, video storage & archiving, command/control display technologies and general Security system principles and practices. Good knowledge of technical infrastructure and integration technologies to include power, UPS, networking, communications Experience of design and implementation of large scale integrated security systems and complex projects. Demonstrate experience in the design, procurement and application of IT/security solutions/techniques in a commercial and/or law enforcement environment. Network experience to include WAN, LAN, firewall, network switch technologies and video transmission on IP networks. Ability to quickly develop professional and trusted relationships with a variety of cultures and clients. Willingness and ability to work flexibly and diligently. Good working knowledge of – and interest in – all areas of Security Design and Requirements. High level of self-motivation and an ability to work with a high level of initiative and limited supervision, in high pressure situations. Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members. Reasonable degree of IT Literacy – MS Word, Excel, PowerPoint MS Project. Carry out any reasonable request relating to job scope. Responsibility: Duties: To provide Security, CCTV and associated networking infrastructure designs and specifications to relevant company standards. To design and implement CCTV and security designs, in accordance with relevant statutes and codes and to do so in accordance with industry best practice and the Group Quality Assurance Systems. Act as the specialist CCTV technical liaison with the implementation team, this position is based at the site offices with visits to the job site location to support the role and tasks. Also support other disciplines of the project in various project office locations. Produce high level and detailed design technical documentation, including CAD drawing review and development. Including construction documentation. Input into the functional, performance and operational system specifications. To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and subsystem solutions. Support the Design Team Lead in understanding the technical risks, dependencies and issues that exist and be able to quantify these and the impact that they may have on the project in a concise legible reporting format. Ensure that all project specifications are implemented in the technical solution and are compatible with the project's overall architecture including structured cabling and OSP. Identify any and all compliance issues with recommended resolution options. Meet and discuss with client, end users and other stakeholders, on the CCTV and associated networking infrastructure for the project design. • Research and disseminate knowledge of existing, new and proposed products and services available within the CCTV/Security market place. • Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery. Salary is highly negotiable Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSE(CCTV) Consultant Name: Damian Sin Hidge

Lecturer: ECD /Early Childhood Development (JB1748) Port Elizabeth Per hour Independent contractor Responsible for teaching and learning in a specific subject field on campus. A lecturer is responsible for facilitating student learning through interactive classroom teaching that promotes student engagement and supports the student learning experience. Lecturers are required to promote student success through initiatives that see improved student retention and throughput rates. As a subject matter expert, a lecturer needs to keep abreast of developments in the subject area and required to assure the quality of the delivery of the subject content, assessment and relevancy of the learning material such that the learning outcomes are achieved. Educational requirements: Relevant qualification in the subject area that meets the regulatory one-up level and at least a degree for higher education programmes A post graduate qualification is advantageous and a requirement for any lecturer teaching on a degree level Proven teaching portfolio that evidence student support and success Minimum of 1 years lecturing experienced required, but 3 or more years experience preferred Possess specialist knowledge and technical skills in the subject discipline to develop teaching programmes and materials and the provision of learning support Active participant in own professional academic development including awareness of requirements set out by regulatory bodies, quality councils, institutional standards, and policies.

Lecturer: ECD (Early Childhood Development)(JB1998) Port Elizabeth Per hour rate Independent contractor Responsible for teaching and learning in a specific subject field on campus. A lecturer is responsible for facilitating student learning through interactive classroom teaching that promotes student engagement and supports the student learning experience. Lecturers are required to promote student success through initiatives that see improved student retention and throughput rates. As a subject matter expert, a lecturer needs to keep abreast of developments in the subject area and required to assure the quality of the delivery of the subject content, assessment and relevancy of the learning material such that the learning outcomes are achieved. Educational requirements: Relevant qualification in the subject area that meets the regulatory one-up level and at least a degree for higher education programmes specifically ECD related A post graduate qualification is advantageous and a requirement for any lecturer teaching on a degree level Proven teaching portfolio that evidence student support and success Minimum of 1 years lecturing experienced required, but 3 or more years experience preferred Possess specialist knowledge and technical skills in the subject discipline to develop teaching programmes and materials and the provision of learning support Active participant in own professional academic development including awareness of requirements set out by regulatory bodies, quality councils, institutional standards, and policies.

Lecturer: Auditing and Taxation (JB1999) Port Elizabeth Per hour rate Independent contractor Responsible for teaching and learning in a specific subject field on campus. A lecturer is responsible for facilitating student learning through interactive classroom teaching that promotes student engagement and supports the student learning experience. Lecturers are required to promote student success through initiatives that see improved student retention and throughput rates. As a subject matter expert, a lecturer needs to keep abreast of developments in the subject area and required to assure the quality of the delivery of the subject content, assessment and relevancy of the learning material such that the learning outcomes are achieved. Educational requirements: Relevant qualification in the subject area that meets the regulatory one-up level and at least a degree for higher education programmes specifically Auditing and Taxation related A post graduate qualification is advantageous and a requirement for any lecturer teaching on a degree level Proven teaching portfolio that evidence student support and success Minimum of 1 years lecturing experienced required, but 3 or more years experience preferred Possess specialist knowledge and technical skills in the subject discipline to develop teaching programmes and materials and the provision of learning support Active participant in own professional academic development including awareness of requirements set out by regulatory bodies, quality councils, institutional standards, and policies.

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