Support services specialist

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Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office

Our client in the IT sector seeks to employ a Junior/Intermediate Desktop Support Engineer to join their team on a 3-months fixed-term contract position. Do not miss this opportunity! Requirements:- 2-year diploma / 3-year diploma in support services or A+ and N+- Experience in desktop support both Hardware and Software (Onsite or remote) minimum 1 yearDuties:- Ticket management of client queries and issues (Logged telephonically or via email). - Setup of client software, emails and troubleshoot issues thereof. - Managing/troubleshooting of Office365 portal and exchange.- Hardware, Patch management and Anti-Virus maintenance conducted using RMM tools. Job Reference #: PE004145/CT

Are you a B2B business struggling to generate high-quality leads for your tech support services? Look no further! We are a trusted leads provider with a track record of delivering exceptional results for our clients. Our team of experienced professionals specializes in providing exclusive and verified tech support leads to B2B businesses of all sizes. Our leads are carefully vetted and verified, ensuring that they meet your specific criteria and are more likely to convert into paying customers. Our tech support leads are ideal for businesses that provide hardware and software support, network management, cybersecurity, cloud services, and more. We understand the challenges that B2B businesses face in generating quality leads, and our goal is to help you overcome those challenges with our reliable and high-quality leads. Partnering with us means you can focus on what you do best, while we take care of generating and delivering the leads you need to grow your business. Our affordable and flexible lead packages are designed to fit the specific needs and budget of your business. Don't waste any more time or resources on ineffective lead generation methods. Contact us today and let us help you achieve your business goals with our high-quality tech support leads. Call/Whatsapp: +919432788199 or visit https://www.techsupportleads.com for more information

Company Based in Jhb is looking for an IT Field Support Technician based in Nelspruit. MUST BE mobile and have a reliable car. Role Troubleshoot/Identify and resolve hardware, software, application and operating system issues; Install and configure end users’ computers and required peripherals; Provide ICT Technical support and maintenance to end users; Coordination of multiple procedures or systems; Administrative support - planning, scheduling and coordination of processes and systems Maintain ICT Inventory of hardware, software and resources; Provide training to new users of existing Technology; Provide technical assistance - Monitoring and managing Local Area Network (LAN), Wireless Local Area Network (WLAN), Job Requirements National Certificate/Diploma in Information Technology or equivalent (NQF 5); +5 years’ functional experience working in an ICT environment providing ICT Technical support services; ICT Certificates in N+, A+, MCSE or equivalent will be an added advantage; ICT Internal Control and risk management; Problem solving and analysis; Good understanding of the technical aspects of ICT goods & services Good understanding of OHS Must have a smart phone and agree to tracking Must be willing to work on alternate weekends and afterhours as part of Standby agreement.

Struggling with technology? We're here to help! Join us for our in-person tech support sessions tailored for all skill levels. Whether you're learning the basics or tackling a specific issue, our friendly experts are ready to assist. In-person tech support services exclusively offered in the Boksburg area. Services Offered: •Setup assistance for devices •Troubleshooting technical issues •Basic computer skills training •Social media setup and guidance Don't let tech issues slow you down. Contact us now and experience hassle-free tech support!

TallyforAfrica is the oldest Tally Partner with 27+ years of experience serving across Africa. Get the best Tally support services, customization, addons and more Read more: https://www.tallyforafrica.com/

We develop our solutions around the needs and requirements of clients. We understand the importance of a healthy infrastructure to keep your business operational however also know that the costing for these type of services can be overwhelming, this is why we have developed our solutions not only to cater for your requirements however also to cater for your budget. No matter the size we are here to help. We take the stress out of your IT environment leaving you to focus on what really matters, YOUR BUSINESS. With our Managed IT Support Services we offer you a complete solution for your business at a fixed monthly price and our contracts is completely month to month, so you don’t have the worries of being tied down into lengthy contracts. By signing up with System-Gurus Providers you will have all the benefits of having your own IT Department. We are rewarded when your IT systems run smoothly, NOT when you have a problem. With System-Gurus Providers Managed IT Services our success is dependent on the stability of your IT Infrastructure. We also offer ad-hoc services to our clients should you not wish to go into a monthly agreement. We charge a flat fee callout and hourly rate.

We develop our solutions around the needs and requirements of clients. We understand the importance of a healthy infrastructure to keep your business operational however also know that the costing for these type of services can be overwhelming, this is why we have developed our solutions not only to cater for your requirements however also to cater for your budget. No matter the size we are here to help. We take the stress out of your IT environment leaving you to focus on what really matters, YOUR BUSINESS. With our Managed IT Support Services we offer you a complete solution for your business at a fixed monthly price and our contracts is completely month to month, so you don’t have the worries of being tied down into lengthy contracts. By signing up with System-Gurus Providers you will have all the benefits of having your own IT Department. We are rewarded when your IT systems run smoothly, NOT when you have a problem. With System-Gurus Providers Managed IT Services our success is dependent on the stability of your IT Infrastructure. We also offer ad-hoc services to our clients should you not wish to go into a monthly agreement. We charge a flat fee callout and hourly rate.

Get the quickest delivery service for your goods from one place to another. Just visit our official website and explore our exciting services at a pocket-friendly rate. LINARICH MOVERS was established with the sole aim of enabling growth, by providing efficient and prompt logistics, freight forwarding & transportation solutions for all relocations ( furniture removals) and Office moving of your Goods. In addition, it also offers various other support services like Storage Facilities , house holds removals Long and short distance, office removals, (etc). As one of the best leading furniture removal companies in South Africa, we designed and implemented industrial-leading solutions in all commercial and industrial moves. We work towards a goal to deliver operational excellence — to provide viable answers to the most challenging moving requirements from our clients. As a valued client,Linarich movers, guarantees that your furniture is protected completely during the move, from the beginning to the end. All of our trucks are closed bodies, and have locking doors that lock securely and can close properly. Visit us At : https://linarich.co.za/blog/reliable-delivery-services-in-randburg/

PhDiZone has evolved as the market leader in providing technical, non-technical, writing and document correcting services to clients worldwide for the last two decades. We stand unique in providing exclusive services for clients by having the only objective to delight the customer by providing more to customers. Also, provide inclusive services by providing all kinds of writing services that consumers feel – defined, undefined or said. We own unique cultural values, attitudes and ethical perspectives, which makes the ideal consumer choice worldwide. We derive our strength from the technical, writing, and business management teams willing to address client requirements 24×7. In addition, we have exclusive roots in service excellence, delivery on time, understanding client needs, providing technical demonstrations and support services. We have applied these principles to our company's operation. Order help from our thesis writers, and you are guaranteed timely paper completion and excellent academic results. We provide professional and qualified thesis writing help. You will never need to wait long or ask for numerous revisions. We anticipate your needs and provide a flawless thesis help service in a competent academic manner. Using our help to write a paper, you can ensure that 100% of your dissertation will be complete by the deadline. You will defend it successfully because of the research's coherence, quality, and scientific value. Our company and thesis writers deliver papers with the following service benefits: certified dissertation writers compliance with deadlines completely confidential plagiarism-free dissertation writing service highest academic service standards

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We are a team of Professional Accountants and Financial Planners who strongly believe that quality and professional financial advice, products and services should be available to any person who is serious about their financial well-being and who is prepared to do something about it. Our practices are fully compliant with all regulations governing the financial services industry. Visit our website www.dhaonline.co.za today to find out more! Accounting Services Port Elizabeth | Accounting Services South Africa | Accountant Port Elizabeth | Tax Port Elizabeth | Sage one Port Elizabeth | Online Accounting Port Elizabeth | Online Accountant Port Elizabeth | Advisory Services Port Elizabeth | Bookkeeping Services Port Elizabeth | Company Formations Port Elizabeth | Company Formations South Africa | Company Registrations Port Elizabeth | Company Registrations South Africa | Income Tax Port Elizabeth | Income Tax South Africa | Tax Services Port Elizabeth | Tax Services South Africa | Employee Tax Port Elizabeth | Employee Tax South Africa | VAT Port Elizabeth | VAT South Africa | Capital Gains Tax Port Elizabeth | Capital Gains Tax South Africa | Estate Planning Port Elizabeth | Wills Port Elizabeth | Wills Port Elizabeth | Financial Planner Port Elizabeth | Life Insurance Port Elizabeth | Investments Port Elizabeth | Retirement Investments Port Elizabeth | Retirement Planning Port Elizabeth | Secretarial Services Port Elizabeth | Business Consulting Port Elizabeth | Individual Risk Cover Port Elizabeth | Business Partner Risk Cover Port Elizabeth | Business Risk Cover Port Elizabeth | Employee Risk Cover Port Elizabeth | Employee Benefit Schemes Port Elizabeth | Secretarial Support Services Port Elizabeth

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Job Position: Assistant Information Specialist Location: Port Elizabeth Salary: commensurate with experience and qualification (lower end) Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Job Reference #: Assistant Information Specialist