Support consultant management

PLEASE READ THE ADVERT BEFORE APPLYING. Please only apply when you comply with under mentioned Requirements. If you have not heard from us within 3 weeks, please regard your application as unsuccessful. The Idea Portal, with our Head Office in Bloemfontein, is a National based Company that specializes in Time and Attendance Management with clients across SA. We have experienced tremendous growth the past year and wish to expand our Support team and require a: Junior Support Consultant with extensive Payroll Experience Required qualifications/skills/experience • IT skills. Good Knowledge of Microsoft OS Environment • Basic Conditions of Employment knowledge, specifically with regards to payroll A MUST • Good communication/numerical skills • Attention to detail • Analytical skills • Excellent interpersonal skills, Fully bilingual • Tact and persuasive ability • Team player • Good oral and written communication skills • Self-motivation • Valid Drivers License Job Description and Practical Duties(but not limited to) Ability to set up a client from A to Z on our systems In-depth knowledge of shifts. Knowledge of payroll export batches and the exporting process. Capability to solve more complex shift setup solutions. Daily checking to ensure tickets remain at a minimum Contribution towards help materials. Ability to work together as a team with your co-workers Be capable to provide training to single or a small number of trainees. Salary: R6500 neg. Job Types: Full-time, Permanent Email: jobs@theideaportal.co.za

JUNIOR APPLICATIONS SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use the "JOB TITLE" as a reference when applying.  PLEASE NOTE: this is not a technical IT support role / It is ERP / Application / Business Support to our clients; client base in the Automotive Parts industry Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ JUNIOR APPLICATION SUPPORT CONSULTANT ” as a reference in the Subject field. Closing date for applications 4th December 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful.   Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524

Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge

Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com

JUNIOR SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use "PVT SD EL" as a reference in the subject field of your e-mail when applying. Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ PVT SD EL ” as a reference in the Subject field. Closing date for applications 20th October 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful.   Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524

Renowned Company is looking for a Systems Support Consultant to join their team. Job Requirements: Bcom Accounting or equivalent qualification required Knowledge and 5 years’ experience in accounting systems Analytical and problem-solving skills Exceptional communication skills Leadership style that gains respect, confidence and establishes teamwork. Engaging personality with integrity, credibility, and character. Attention to detail and strong analytical skills Good business acumen Motivated, hard work. Decisive, data driven. Responsibility: Duties: Assist and guide customers to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyze the various solutions Expose difficulties and opportunities, submit possible solutions and show where these solutions should be applied Establish and maintain working relationships with a variety of individuals and groups. Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Regularly evaluate internal and external client satisfaction and then create strategies to continually upgrade the quality of service. Embrace change / stay in constant transformation Salary is negotiable – market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSC001 Consultant Name: Damian Sin Hidge

ADMIN SUPPORT (CASE MANAGEMENT) AT NURTURE HILLANDALE - BLOEMFONTEIN The Nurture Health Group requires a Case Management Admin Support who will be based at our Nurture Hillandale facility in Bloemfontein reporting to the Facility Manager. EXPERIENCE AND QUALIFICATIONS/TRAINING · Grade 12 · Hospital or Medical Scheme Case Management an advantage · Experience in ICD10 and CPT4 Coding an advantage · Knowledge and understanding of all funders an advantage · 1 Year or more experience as an administrator within a clinical environment an advantage · Computer literate with strong administration and organizational skills If you meet the above criteria and have the relevant experience, please submit your CV to Joy at hrassistant.temp@havenhealth.net clearly marked “ ASH ” with three (3) contactable references. Should you not receive a response within two weeks after the closing date, kindly accept that your application has not been successful.

The successful applicant will be responsible for the implementation and support of custom designed software, specifically for the motor spares retail & distribution market. Duties Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required do so and supply signed-off training sheets • Investigate and analyze system issues to determine cause of issues and appropriate corrective actions Requirements • B Com /Information System or similar qualification • Knowledge and /or exposure to IT/Accounting systems will be an added advantage • Minimum of 5 years’ experience in similar position will be advantageous • • Exceptional communication and people skills • A valid driver’s license will be advantageous • Willingness to travel nationally • Ability to work in a team environment • An understanding of the software development environment will be an added advantage

East LondonInstituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried outEffective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding callsAssist and guide organizations to achieve maximum profit and improved controls in a highly competitive marketDeconstruct client issues and analyse the various solutions in all regions, via various communication channelsEscalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s)Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queriesRender functional support to the customer via telephonic, email, Skype and Team ViewerQualifications:Relevant tertiary qualifications BSc/ BCom in Computers Science or related.

The successful applicant must have a B Com in Information Systems or equivalent degree and

Please not this job requires social media and online marketing experience

Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office

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A vacancy has opened up in our team for a Junior Technical Consultant. Requirements: - Matric - Driver's license - Knowledge of basic IT systems and services - A willingness to learn - Good communication and Teamwork skills Beneficial Extras: - Previous experience in the IT industry. - Able to work in a team - Innovative - Great time management skills Daily tasks: - Providing general remote IT support - On site IT support - Consulting clients on best IT solutions Training will be provided, so a basic understanding of IT, networks and cloud services is enough as a starting point. Please send all CVs to careers@pcservices.co.za or send us a message on our Facebook page.

• Minimum of 3 years’ experience in a fleet / truck sales environment. • Qualification in Sales & Marketing would be advantageous • Member of CIT/IRTE or similar professional body advantageous. • Clean Drivers Licence • Excellent computer skills • Be prepared to travel. Responsibility: • Achieve sales targets as laid down by the company. o Direct fleet sales: Average of 25 new fleet management systems per month o Indirect distribution sales: Average of 10 new active risk management systems per month • Create relationships with fleet owners, and corporate business • Create relationships with Insurance Brokers and Underwriting Managers. • Conduct product presentations from workshop to Director Level. • Compile and achieve sales budget to within agreed expense levels. • Learn the sales features and benefits of the company products and services • Become familiar with the companies and products classed as opposition. • Compile required reports. • Attend sales meetings. • Travel as required by the company. • Ensure that all customers or potential customers have company credit approval and have an account opened prior to supplying goods or services. • Responsible for all company equipment, assets and stock under your control. • Ensure after sales service that promotes a positive image of the company and further sales opportunities to customers and or their associates. Salary: Market Related Please email CVs to apply@rmsstaffing.co.za with the job title in the subject line Please note that only shortlisted candidates will be contacted. Job Reference #: Vehicle Fleet Management Key Accounts Consultant Consultant Name: Job Applications RMS Staffing