Support consultant company cape

Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge

Renowned Company is looking for a Systems Support Consultant to join their team. Job Requirements: Bcom Accounting or equivalent qualification required Knowledge and 5 years’ experience in accounting systems Analytical and problem-solving skills Exceptional communication skills Leadership style that gains respect, confidence and establishes teamwork. Engaging personality with integrity, credibility, and character. Attention to detail and strong analytical skills Good business acumen Motivated, hard work. Decisive, data driven. Responsibility: Duties: Assist and guide customers to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyze the various solutions Expose difficulties and opportunities, submit possible solutions and show where these solutions should be applied Establish and maintain working relationships with a variety of individuals and groups. Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Regularly evaluate internal and external client satisfaction and then create strategies to continually upgrade the quality of service. Embrace change / stay in constant transformation Salary is negotiable – market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSC001 Consultant Name: Damian Sin Hidge

Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com

PLEASE READ THE ADVERT BEFORE APPLYING. Please only apply when you comply with under mentioned Requirements. If you have not heard from us within 3 weeks, please regard your application as unsuccessful. The Idea Portal, with our Head Office in Bloemfontein, is a National based Company that specializes in Time and Attendance Management with clients across SA. We have experienced tremendous growth the past year and wish to expand our Support team and require a: Junior Support Consultant with extensive Payroll Experience Required qualifications/skills/experience • IT skills. Good Knowledge of Microsoft OS Environment • Basic Conditions of Employment knowledge, specifically with regards to payroll A MUST • Good communication/numerical skills • Attention to detail • Analytical skills • Excellent interpersonal skills, Fully bilingual • Tact and persuasive ability • Team player • Good oral and written communication skills • Self-motivation • Valid Drivers License Job Description and Practical Duties(but not limited to) Ability to set up a client from A to Z on our systems In-depth knowledge of shifts. Knowledge of payroll export batches and the exporting process. Capability to solve more complex shift setup solutions. Daily checking to ensure tickets remain at a minimum Contribution towards help materials. Ability to work together as a team with your co-workers Be capable to provide training to single or a small number of trainees. Salary: R6500 neg. Job Types: Full-time, Permanent Email: jobs@theideaportal.co.za

LABOUR CONSULTANT EASTERN CAPE - PORT ELIZABETH ENVIRONMENT: Labour Consultancy Service TYPE: Permanent, Full Time Position Extensive Travel Required SALARY ON OFFER: Market related Cost to Company + Commission Incentive REQUIREMENTS: § MINIMUM 2 years’ experience in a similar role § Relevant Tertiary Qualification (LLB/BCom Law) § Matric, Driver’s License and Own Reliable Transport § Candidates must be willing to travel throughout the Eastern Cape § Candidate must be able to read, write and speak Afrikaans and English RESPONSIBILITIES: § Assist clients with labour related matters § Attend disciplinary hearings, consultations and CCMA matters in and around the Eastern Cape § New Business Development including marketing and signing up new clients § Tend to client queries and provide advice with regards to labour matters § Assist clients in the drafting of disciplinary charge sheets § Facilitate incapacity and poor work performance procedures § Drafting of documentation including Contracts of Employment and Hearing Notices APPLY: (e) apply@netsainaledi.co.za (w) https://netsainaledi.co.za/current-vacancies PLEASE NOTE: Interested candidates are invited to submit their CV’s before 22 June 2020 for consideration for this position. Candidates must be able to provide 3x employment references i.e. Line Managers, Supervisors or HR Managers. Only shortlisted candidates will be contacted – Non-response within 7 days of submission indicates an unsuccessful application.

Intermediate Life Support (ILS) The position of for an ILS has become available at a Renowned Company in Port Elizabeth. Purpose of Position: To provide specialized pre-hospital health care to injured, sick, infirm, and aged persons and emergency transport to medical facilities at ILS level of care when required. Requirements: Current registration with HPCSA as ILS. Must have a valid Code 8 or 10 driver’s license, and Prdp, non-negotiable. Certificate in Intermediate Life Support Matric with Math’s and Science Minimum of one years’ experience post qualification. Ability to work effectively in a team. Ability to perform and remain calm under high pressure situations. Excellent telephonic/radio communication skills. Excellent communication skills with colleagues, hospital staff and Doctors. Fluent in English. Any additional languages will be advantageous. Flexibility to adapt and cope with changes at short notice. Strong administration skills with attention to detail. Must be PC literate – basic word, excel and e-mail Responsibility: Key Performance Areas: Safe patient care in compliance within HPCSA protocols as an ILS. Efficient handling of and response to emergency calls as per company policy. Accurate completion and administration of all required patient and company documentation. Responding timeously to all call outs. Assessing health status of persons involved in accidents, natural disasters and other emergency situations. Monitoring changes in the health status of patients during transport to and from medical, rehabilitation and other health care facilities. Performing medical procedures/treatment at ILS level of training, Efficient and effective management of emergency medical and trauma calls as per company standards, policies, and procedures. Recording information on patient’s conditions and treatment on Patient Report Form (PRF) in accordance with guidelines published by HPCSA. Accurate completion of PRF’s and submission for processing according to scheme and company policy. Responsible driving of emergency vehicles in accordance with company policy and National Road Traffic Act Safe operating of company vehicles and equipment as per company policies and procedures. Practice of strict infection control measures and maintaining a safe, healthy, and accident-free workplace. Active participation in continuous development activities aimed at improving and updating clinical and industry related knowledge. Compliance with Continuous Professional Development (CPD) guidelines published by HPCSA. Be able to inspire, motivate, develop, and lead other staff to ensure efficient clinical and professional emergency medical care. Salary is market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: ILS001 Consultant Name: Damian Sin Hidge

Our client is seeking self-motivated & high energetic individuals who has the gift of the gab, with a great passion for sales and enjoy being on road and out the office. Able to offer & sell services to potential clients/customers. Ideally the person should attain experience within courier industry however someone with a great sales history record and reputable employment history will be considered. KEY REQUIREMENTS: • Matric • Experienced in Sales & New Business Sales (Must have) sales history record • Courier Sales Experience (advantageous) • Computer Literacy: Google, Word, Excel and CRM System • Methodical, articulate and systematic • Excellent & professional Communication Skills {Written and Oral} • Strong Administrative Skills • Valid Driver’s license and roadworthy vehicle (vehicle allowance supplied) • Prepared to purchase company Sales Uniform and wear it at all times • Attain a smart phone & prepared to use for maintenance of clients and generation of new business (cell allowance provided) • Strong Customer Service orientation • No criminal record Responsibility: GENERATION OF NEW BUSINESS • Identify and Target prospects to secure new business appointments, this is done through cold calling (physical door to door calling or telephonic calling) • Gaining a clear understanding of customers' businesses and requirements by listening to customer requirements and presenting solutions appropriately • Negotiating the terms of an agreement and “closing the deal”. • Challenging objections with a view to getting the customer to buy the service. • Creating detailed proposal documents, often as part of a Tender, RFQ, RFP’s and formal bidding process which is largely dictated by the prospective customer. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. RETENTION OF EXISTING CLIENTS • Maintaining and developing relationships with existing customers in person and via telephone calls and emails. • Negotiating with clients on price, costs, delivery, specials and promotions • Responding to incoming email and phone enquiries. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. • Preparing and presenting business proposals to corporate companies and other courier users. • Negotiate client rate increases, during the year and generally for 1 March. • Provision of monthly client business report (as requested), SLA’s to Top customers and related reports. • To call existing customers regularly to establish their happiness / contentment with our services. • Build lasting business relationships with customers. • Assessing the customer’s courier needs with every visit and ensuring that the customer uses company holistically. • Analyze new customer spend vs. the rates and credit limit requested. GENERAL • Staff must be prepared to wear company uniforms. These will be purchased and paid for by yourself through Image Makers. • Gathering market and customer information and also doing Opposition intelligence research. • Representing company at trade exhibitions and events. • Advising clients on forthcoming product developments and discussing special promotions. • Reviewing your own sales performance, aiming to meet or exceed targets. • Feeding future sales trends back to company • Attending sales & team meetings and sharing best practice with colleagues. • Maintaining and growing existing customer’s in accordance with targets as set by management. • Attain and exceed monthly quarterly and annual new business sales targets. • Daily data capture of your activities into Sale Boat, the nominated CRM system as used exclusively by company Sales Staff. • To use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles as part of daily activities. • To demonstrate a flexible attitude if requested to assist in other areas of the business as and when required. • To communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, and sustainable relationships. • Follow up on all the paperwork, credit applications, stationary, credit requests and client queries etc. • Check rates in PP (Parcel Perfect) are 100% correct after account starts with company / increases are given. • You will at times be expected to attend events / work outside of normal working hours. • Knowledge of Eastern Cape Routes Salary: RBasic Salary (company benefits) Consultant Name: Diana Dart

We are looking for an IT Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: A+ N+ Microsoft Certified certificates (advantageous) 1-year experience in support role (advantageous) Responsibility: The successful candidate will provide prompt, professional and efficient hardware and software support to all the group’s different departments. End-user desktop support and technical assistance (Windows OS & Office Applications) Installation, configuration and maintenance of all desktops, laptops and printers on the network Basic networking support for cabling, troubleshooting devices on the network Troubleshooting / diagnostics on all desktop and basic network related issues General user training and level of professionalism, confidentiality And any other related functions Salary is market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: DESK001 Consultant Name: Damian Sin Hidge

IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: ASA333 Consultant Name: Damian Sin Hidge

We are looking for an experienced Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: IT Qualification is essential. Matric qualification is essential. Must have at least two years’ experience as an IT Technician / Engineer. Must have a valid driver’s license and own reliable vehicle. Responsibility: Duties: PC Desktop & end-user support. Hardware and software support. Installation, repairs and maintenance of pc’s, networks and pc peripherals. Salary: R10 000 – R12 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R12000 Job Reference #: ITTECH001 Consultant Name: Damian Sin Hidge

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Software Company based in PE and JHB is looking for an Autodesk Manufacturing Consultant, to start as soon as possible!   External & Internal roles include:   * Product Training * Product presentations * Software and Workflow Implementation * Product Support Research * Project Management * Design Services * Technical Consulting   Area of influence: * Autodesk Manufacturing   Minimum requirements: * Autodesk AutoCAD – 3 Years (Intermediate Level) * Autodesk Inventor – 5 Years (Advanced Level) * Autodesk Vault – 2 Years * Mechanical Engineering Degree / Diploma / or relevant qualification   Other requirements: * CAM Experience an advantage * Knowledge of advanced Engineering and manufacturing workflows an advantage * Exposure to multiple manufacturing industries an advantage * Technical knowledge of computers an advantage   – Excellent work ethic and communication skills – Must be a team player – Must have a passion for Engineering and CAD/CAM Software – Must reside in South Africa – Must have own vehicle for work use – Full time – Monday – Friday, 8am – 5pm – To start as soon as possible   Salary + Benefits (This will be determined based on the individual and their previous expertise)  

We are looking for a Sales Support Administrator for a Renowned IT Distribution Company in Bloemfontein. Requirements: Matric Qualification At least one year experience in a similar role IT Sales experience is essential Sales / Promotion experience is essential Administration experience is essential Responsibility: Duties: Internal Sales Sales administration Salary: R8000 per month Send CV to info@performitpersonnel.co.za Salary: R8000 Job Reference #: ITSA001 Consultant Name: Damian Sin Hidge

REQUIREMENTS Minimum Requirements • External sales experience • Industry experience would be an advantage • Valid drivers licence and own reliable vehicle is a must • Must be committed, driven, results oriented • Cold calling and sourcing new clients are essential • Excellent communication skills on all levels, telephonic and face to face customer relations skills / presentable / self-motivated Fully Computer literate. Excellent Presentation, Planning and organizational skills. Must be self-driven, motivated, and innovative and team player. Target driven and hungry for success Achieve maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. Personally contacts and secures new business accounts /customers. Salary – Basic R10000 to R15000 plus commission About Company Based in Milnerton, Western Cape They are a Business Technology company with franchises nationally They are a huge player in their industry and have highly competitive products They are looking for strong sales people. They want someone who is really hungry and will go above and beyond to be successful in this highly competitive environment. They will not consider any candidate that does not live in Cape Town References are compulsory. Send C.V's to nerisha.arivu@outlook.com

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