Statistical process

Our client in the retail industry requires the services of an Environment, Health & Safety Officer who will be responsible for risk mitigation, contractor management and compliance to H&S regulations.  *Key performance areas:*   Incident investigation:  * Conduct incident  investigation in line with Section of the OHS Act and the company standards * Liaise with Department of Employment and Labour Inspectors * Host DoEL Visits * Keep an updated data repository of HSE incidents and supply statistical reporting  * Take preventative action to limit similar incidents from re-occurring elsewhere    Risk analysis:  * Ensure that the organisation takes appropriate action to address risk in the workplace  * Keep up to date with legislative developments, technological advancement opportunities to mitigate HSE risk * Conduct risk assessment updates in line with legal and regulative requirements  * Put programmes in place with objective to mitigate significant HSE risk * Ensuring that the risk associated  to change is quantified before the actual change occurs in the workplace * Ensure that safety critical devices that require periodical maintenance, calibration and regulative registration are kept up to date * Conduct communication and awareness campaigns based on incidents that have taken place and provide remedial recommendations  * Promote and maintain the H&S culture    Contracts Management: * Understand the legal principles under which the permit to work process is defined and conduct contractor audits * Understand and apply the legal principle pertaining to the OHS scope of authority and issue a permit to work which is limited to the scope of authority  * Draw up and maintain an audit schedule and audit programme for contractor audits  * Maintain an up-to-date base od contractor and service providers that have undergone the audit process and are in the possession of a valid permit to work  * Carry out contractor and visitor induction, conduct contractor audits and issue a permit to work for the various Supply Chain Business units  * Compile statistical analytics, define KPI objectives and present to management on milestones achieved    Emergency Co-ordination: * Review existing emergency contingency measures against relevant legislation  * Ensure the organisation can respond to actual emergencies and supply periodic reports to management  * Test emergency contingency measures in line with the regulating requirement and provide periodic report of management  * Carry out emergency evacuation post-mortem investigation and provide solutions to continual improvement  *The successful candidate must have:* * Matric with a relevant Diploma / Degree in Safety Management   * Proven knowledge and skills with regards to incident investigation knowledge * First responder training would be desirable  * Detail orientated  * Perceptive interpersonal skills * 2 – 4 Years’ re

East LondonManaging the Call centre staff and responsible for driving sales through delivery and other omni channels. The role include interacting with the co-ordinator on a daily basis, and with agents at times. The role reports to the General Manager. Minimum Requirements: Relevant tertiary qualification - BCom advantageous/preferred 2+ years managerial experience, including managing staff and dealing with customers Responsibilities:Reviewing procedures and enhancing process where neededMarketing initiatives to drive sales and suggest possible stores to adopt delivery layer through analysis Drivers pay calculations Sales tracking and daily checks Forecasting sales and call centre agent deploymentManaging staff conflict and performance, and resolving customer complaints and breakdowns of call centre Conducting visits at delivery restaurants to ensure world class delivery service and systems To accompany drivers periodically to observe service delivery Responsible for all aggregator deliveries ensuring restaurants always available to receive and process ordersTracking uptimeCompetencies / Skills: Ability to speak, read and write English fluently Advanced numerical skills and statistical skillsThe capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessary

A stimulating and rewarding career offering awaits the successful professional in their field as Digital Marketing/Lead Specialist within a company. MAIN PURPOSE OF THE POSITION:The ideal candidate should be self-motivated, customer focussed, highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and ultimately improve sales volumes across all brands.Process and systems management is key to the success of this role, while showing proficiency in market research and statistical analysis. A dynamic personality with a drive to support the sales teams to improve performance, control and maintenance of their virtual leads. HIGH-LEVEL KEY PERFORMANCE AREAS:-DIGITAL MARKETING: Content Strategy – The design and functionality of all company websites, also responsible for all website content and for creating and implementing the content strategy to ensure online objectives are met. SEO and SEM – responsible for ensuring that the websites are easily found by the target audience. Optimising website structure and content for search engines (SEO) and/or facilitating the use of paid online advertising (SEM) to drive relevant traffic to their website. E-Commerce – where appropriate, be responsible for converting website visits into online sales. Social Networking – responsible for managing the online presence and brand through all social networking tools such as Facebook, Twitter and Google. Planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Ensure a consistent look and feel across all public marketing channels that adhere to our branding and style guidelines/kit; LEAD GENERATION: Manage, nurture, and convert inbound leads into sales opportunities. Generating and converting new customer leads in partnership with the sales teams. Customer analysis and interaction, relationship building and re-targeting prospects through campaign management to improve conversion ratios on the various platforms. Conduct a needs analysis and determine prospects pain points Assist with strategy, creation, and implementation of current/future marketing campaigns Perform analysis of marketing and sales data and report performance of all branches results. Identify opportunities to improve closing sales ratios for sales teams. Report ou... Job Reference #: CPT000567/MO