Staff season

An hotel in Port Elizabeth will be reopening for the upcoming season and is in the process of recruiting a core team of staff members, which are to be committed and versatile, considering the current economic situation. Staff required are as follows: Front office manager and assistants for day and night shift Reservations manager Housekeeping persons Waiters Chefs Requirements for the ALL of the above posts are as follows:

Job Title: Takealot/Mr D Branch Manager DO NOT REPLY IF YOU HAVE NO PREVIOUS MANAGERIAL EXPRERIENCE Please reply via Whatsapp only - 0832090998 Core Functions: · Staff Management- Branch Staff and Independent Contractor management · Monitoring Food and Express Dashboards to ensure delivery timelines are met 100% (in line with SOPs) · Ensure notes are placed in the system at the correct time points and communication to Head Office is completed timeously, in line with the SOPs · Managing the Scanning and Packing of Incoming Express Parcels · Booking out of Express Parcels and ensuring delivery at the correct timepoints (Branch Dashboard Management) · Prioritizing and Replying to customer queries and escalations · Prioritizing and Replying to driver queries and assisting drivers to complete deliveries within the required timelines · Weekly Express Claims – review and response regarding each claim weekly. · Food Claims – reviewing and assigning penalties to the relevant parties. · Monitor aged parcels and ensure daily action Recruitment: · Communicating Independent Contractor forecast requirements weekly. · Ensure Independent Contractor recruitment is ongoing to meet daily and weekly requirements (especially month end and peak season requirements) · Ensure all Independent Contractor rostering meets 100% of the daily shift requirements · Identify, communicate and Mitigate staff and Independent Contractor resource challenges timeously · Ensure that the Recruitment Platform is updated regularly in terms of Independent Contractor Status. Ensure the Interviews are scheduled timeously Training: · Ensure all Independent Contractor training requirements are met timeously (in line with SOPs) · Ensure all onboarding training for new independent contractors is completed (in line with SOPs) · Training and Mentoring of New branch staff · Uploading of all training Materials and Control Sheets (in line with SOPs) Administration: · 100% Knowledge of and Compliance to all SOPs and keeping up to date with new/updated SOPs · Daily review of Head Office Google Drive to ensure that the latest reports and SOPs are reviewed and actioned. · Communicating Independent Contractor forecast requirements and SLA metrics weekly. · Monitor independent contractor Behaviour – downloading the relevant Compliance reports weekly - Addressing/correcting Non-compliance issues. · Identifying trends in terms of Non-compliance and instituting the necessary corrective and preventative actions. · Timely Reviewing and Replying to Emails from Head Office and Management · Ensure that inhouse stock is managed optimally · Track Independent Contractor deductions daily and report weekly

Requirements: Matric with relevant qualifications Previous experience in a Administrative support role Previous Sales experience will count in you favor Computer literate Excellent typing skills Able to work under pressure Organized and multi-tasker Driver license and own transport Responsibilities: Administrative function support to consultants to finalise memberships & update all information in the system Member emails to clients Logo implementation support Rating season support & Communication of winner results Promoting of merchandise Standing in for sales team Capturing of merchandise season sales orders, invoice & dispatch Social media Follow-up of outstanding information that is a result of an entry & processing thereof Responsible to take care of the entry sheet daily updates Supportive role in training of new staff members Handle of client queries, problem solving and client related issues Daily and weekly planning and execution of important tasks Upkeep of personal progress relating to client support that was given. Delivers the appropriate telephonic presentation on the companys products and services in order to generate leads (opportunities for sales). Upkeep of merchandise stock take & placement of new merchandise orders with suppliers Invoice generation Client follow-up on any administration outstanding to complete member profiles. Keeping a priority duty list Minutes of meetings

All club / bar owners, event organisers. With the festive season approaching, make security for your staff patrons and property your nr 1 priority Please contact me for all your Doorman / bouncers and event control security 0#7#2#4#3#7#9#7#6#0. PSIRA registered.