Software support specialist

Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge

Hardware and software support All versions MacOS (Up to MacOS Catalina) All versions of Windows OS (Windows 7, 8.1, 10) Operating systems installation Diagnostic Repair Mac Os repair Apple systems repair Mac Os installation Windows installation Dell, hp, acer, Lenovo repair Microsoft Office Suite 2007, 2010, 2011, 2013, 2016, 2019 (Windows & Mac) Adobe Premiere Pro CS6, CC 2017, 2020

RESPONSIBILITIES: · General Resolve user and client issues within SLA. Offer remote and potentially onsite support. Install and configure hardware and software components. Assist with user acceptance testing. Troubleshoot hardware and software issues. Perform root cause analysis. Repair or replace damaged hardware. Perform tests and evaluations of new software and hardware. Provide advanced user support and training. Pro-active communication to stakeholders. Conduct daily system checks and maintenance operations. Establish good relationships with all customers and colleagues. Manage technical documentation work with 3rd party vendors for system support. Technical Project Management. · Server Administration (Windows and/or Linux): Server administration and maintenance. User and Group administration. Backup administration. Network Administration: IP and Routing design administration. Security. Deployment of networks. Switch, Wi-Fi, Router and Firewall administration. DNS administration. Network traffic monitoring and troubleshooting. EDUCATION AND EXPERIENCE (minimum): SKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES: · Software: o Windows environment software § Microsoft Windows (desktop), Microsoft Server & Microsoft Office Suite § Anti-Virus Software (ESET) § Backup technologies (Altaro, Arc Server, Tape drives) § Infrastructure Monitoring (e.g. PRTG, Nagios, Solarwinds, etc.) § VM (e.g. HyperV, VMWare) o Linux environment software § Linux OS § DNS (Bind) § Mail (e.g. Postfix, Sendmail, Exim, etc.) § Fileserver (e.g. SMB, NFS, iSCSI, etc.) § VM (Proxmox) · Networking: o Midlevel knowledge of routing, switching, IP addressing & FW rules o Analysis/Troubleshooting software (e.g. Wireshark) o Cabling and Crimping o Network equipment experience (e.g. Ubiquity, Mikrotik, Cisco, Dell, Sonicwall, Fortigate, Huawei) · Other: o Python, PowerShell and other scripting skills o Proven telephonic and onsite support history. o Any additional software and database skills would be advantageous. o Experience in telecommunication/transmission systems including Wifi, LTE, 5G, VoIP, etc. would be advantageous. Experience in fiber optics would be advantageous.

IT Support / PC Repair / WiFi & Internet problems / At Home Repair Having problems with your Wi-Fi at home? Struggling with your network at the office? Let us take care of it for you, contact us on 021 434 1081 or 061 890 5140 www.fusionitcenter.com Email: info@fusionitcenter.com Our Services Include but are not limited to: •Network & Wi-Fi setup & support •Onsite Home & Business support •Collect repair and Deliver service •Internet Connection Support •Microsoft, Software & Email Support •Printer Support & Wireless Printer Setups •Network point installations, network cabling •Data recover, backup setups and configuration •Network drive storage setups •Computer repair and Laptop Repair •Software setup & repair •DSTV installation and Repair equipped •Mac Os & Software Support •Fully equipped workshop for Laptop and PC repair •Maintenant electrical equipped Repair WE MAKE COMPUTERS WORK Tags: Computer Repair, Computer Home repair, Network repair, Computer hardware repair, Broken PC, Anti virus, IT support Western Cape, On Site support, PC repairs, Mac Support.

If you want to export your exchange edb file data in to pst file. Try stella edb to pst converter software to convert your edb file data in to pst file. Stella edb to pst converter software support all the version of the exchange edb file. Stella edb to pst converter software run all the windows operating systems. Stella edb to pst converter software convert unmounted edb file data in to pst file. Stella edb to pst converter software convert all the email items, contacts items, calendars items, task items, notes items and user define folder items in to the edb file. Stella edb to pst convert software convert all the edb file data in to office 365 account. Stella edb to pst converter software convert all the items of the edb file data in to pst file, eml file, msg file and many more other file format. Stella edb to pst converter software handle all the exchange edb file error. Stella edb to pst converter software can manage all type of the error in to the edb file. For more info visit this link https://www.stelladatarecovery.com/exchange-edb-to-pst-converter.html

We provide IT Support & Security System service to individuals, home based businesses and corporate environment. -IT Hardware & Software Support -CCTV Installation & Maintenance -Access Control Installation -VoIP -IT Security & Software License Solutions -New & Refurbished Computers -Web Design & Hosting -Point of Sale -Electric Fence -Alarm System & Outdoor Beams -Network Support & Installation -Intercom System -Gate Motor Installation -Back-Up & Recovery Solutions

We are looking for an IT Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: A+ N+ Microsoft Certified certificates (advantageous) 1-year experience in support role (advantageous) Responsibility: The successful candidate will provide prompt, professional and efficient hardware and software support to all the group’s different departments. End-user desktop support and technical assistance (Windows OS & Office Applications) Installation, configuration and maintenance of all desktops, laptops and printers on the network Basic networking support for cabling, troubleshooting devices on the network Troubleshooting / diagnostics on all desktop and basic network related issues General user training and level of professionalism, confidentiality And any other related functions Salary is market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: DESK001 Consultant Name: Damian Sin Hidge

Are you a B2B business struggling to generate high-quality leads for your tech support services? Look no further! We are a trusted leads provider with a track record of delivering exceptional results for our clients. Our team of experienced professionals specializes in providing exclusive and verified tech support leads to B2B businesses of all sizes. Our leads are carefully vetted and verified, ensuring that they meet your specific criteria and are more likely to convert into paying customers. Our tech support leads are ideal for businesses that provide hardware and software support, network management, cybersecurity, cloud services, and more. We understand the challenges that B2B businesses face in generating quality leads, and our goal is to help you overcome those challenges with our reliable and high-quality leads. Partnering with us means you can focus on what you do best, while we take care of generating and delivering the leads you need to grow your business. Our affordable and flexible lead packages are designed to fit the specific needs and budget of your business. Don't waste any more time or resources on ineffective lead generation methods. Contact us today and let us help you achieve your business goals with our high-quality tech support leads. Call/Whatsapp: +919432788199 or visit https://www.techsupportleads.com for more information

We are looking for an experienced Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: IT Qualification is essential. Matric qualification is essential. Must have at least two years’ experience as an IT Technician / Engineer. Must have a valid driver’s license and own reliable vehicle. Responsibility: Duties: PC Desktop & end-user support. Hardware and software support. Installation, repairs and maintenance of pc’s, networks and pc peripherals. Salary: R10 000 – R12 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R12000 Job Reference #: ITTECH001 Consultant Name: Damian Sin Hidge

My client, in the Information Technology solutions provider based in Stellenbosch is seeking to employ a Senior Technical Specialist. The ideal candidate will have 3 - 4 years experience and the necessary A+, N+ and MCITP / MCTS / MCSA qualifications. The purpose of this role is to provide a single point of contact for end users to receive support, and maintenance within the organizations computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all computer hardware and equipment to ensure optimal workstation performance.The Senior Technical Specialist will also troubleshoot problematic areas using either one of the following ways; onsite visit, via telephone, email or remote support.Main duties / Key Accountabilities: Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software. The position responsibility requires independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. To Progress/close incidents to satisfactory conclusion on the incident system. Works with vendor support contacts to resolve technical problems. Ensure Desktop computers interconnect seamlessly with diverse systems. Work with procurement staff to purchase hardware and software. Assesses functional needs to determine specifications for purchases. To provide a mentor and training role to co-workers. Other Duties as required. Requirements: 3-4 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016. Experience supporting MacOS Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc. Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint. Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers. Experience installing/uninstalling software, patches, updates on Desktops and Laptops. Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems. Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points. Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc. Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing. Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting. Knowledge regarding, routers (logging into a router. basic configuration) Knowledge of anti-virus and virus removal. Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software. Basic Server knowledge: sharing, security, basic Active Directory knowledge creating domain accounts and understanding of Active Directory. Customer Service experience. Education and Training: Grade 1...

Kishugu Training (Pty) Ltd seeks to appoint an E-learning Specialist responsible for providing technical expertise to develop cutting edge digitalised learning programmes. The position reports to the CEO. Requirements: Bachelor’s Degree in the Learning and Development field. At least 4-9 years’ experience in the E-Learning field. Proven experience in designing and developing E-Learning deliverables. Extensive experience in Software utilised in developing digitalised content. Experience with a Learning Management System as an administrator. Must be highly proficient in Microsoft office suite. Assessor and/or Moderator qualification is an added advantage. Knowledge of SAQA, QCTO, NQF and SETA’s. Driver’s License. Good interpersonal and communication skills Duties: Conducts mandatory online learner support and guide learners towards successful completion of the online programs. Adhere to the codes of conduct of the Company and the SETA’s. Assist with the reviewing of online material of courses and curriculum development for the company to continuously improve their offering and service and to ensure material is current with all relevant legal changes. Conduct best practice research of learning practices/methodology, learning technologies, learning architectures, policies, procedures, guidelines and legislation related to learning management. Utilize knowledge of eLearning capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience. Support the deployment of learning programs including uploading and updating courseware and curricula, training assignments, learner notification text and rules in Online Platform. Work with Instructional Designers, Graphic Designers, and programmers to support eLearning content requirements. Run demos of the system and provide training to individuals and users groups. Salary: Negotiable. Closing date: Wednesday, 20 May 2020. Submit CV together with a motivational letter to: recruitment@kishugu.com If you have not had a response from us within 30 days after the closing date/ kindly accept that your application has been unsuccessful. In line with the EEA, preference will be given to those applicants whose appointment will address the demographic imbalances in our work force profile.

Qualifications and work experience * Grade12 * A minimum of 3 Year degree / diploma (NQF 6) with IT Certification with 5 years experience. * A minimum of 3 years or more experience working with OEM Hardware * A minimum of 5 years of experience working in Data Centre Environments Roles and Responsibilities * To provide highly specialised technical support to clients through implementation of enterprise. * Compute and Storage solutions, * Diagnosis and problem solving, qualifying the product fit, * Defining support needs and conducting informal training. * Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork. * Provide user support for more complex diagnosis and investigations to recover or continue operations. * Manage the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis * Active participation in and compliance to the change management system and maintain the system in accordance with agreed procedures. * Conduct Research and Conduct tests on systems *Desired Skills: * * Azzure * VMWare * HyperV XCP-NG * Citrix * SQL * SQL DB *Desired Work Experience: * * 5 to 10 years *Desired Qualification Level: * * Diploma

Ready to bring your digital projects to life and drive business success? Devlarity could be your dedicated partner in crafting tailored software solutions. Our team of skilled software professionals is committed to delivering cutting-edge development services designed to suit your unique needs. With a focus on precision, innovation, and customer-centric design, we're here to turn your digital dreams into reality. Why Choose Devlarity? • Industry Expertise: Benefit from our deep industry knowledge and experience. • Comprehensive Solutions: We offer an array of services to meet your diverse requirements. • Customized Approach: Get a personalized strategy aligned with your project's goals. • Tailored Solutions: Get customized software services that suit your unique needs. • Client-Centric Approach: Enjoy personalized attention and guidance tailored to your requirements. • Real-World Impact: Our solutions translate into practical results for your business. Unlock your digital potential with Devlarity. Connect with us today to explore how we can elevate your software development projects to new heights. Operating Hours: Mon - Fri: 09:00 am - 17:00 pm | Sat-Sun: Closed Contact Us: Reach out at info@devlarity.com or WhatsApp/Call (+27) 78 301 4214 Visit Our Website: www.devlarity.com Keywords android and iOS mobile app development port elizabeth (pe), android and iOS mobile app development gqeberha, native app development port elizabeth (pe), native app development port gqeberha, hybrid app development port elizabeth (pe), hybrid app development gqeberha, mobile app development services port elizabeth (pe), mobile app development services port gqeberha, mobile app development company port elizabeth (pe), mobile app development company gqeberha, web design and development services port elizabeth (pe), web design and development services gqberha, web app development services port elizabeth (pe), web app development services port gqeberha, software project management port elizabeth (pe), software project management gqeberha, website & app hosting services port elizabeth (pe), website & app hosting services gqeberha, software maintenance & support services port elizabeth (pe), software maintenance & support services gqeberha android and iOS mobile app development cape town (cpt), native app development cape town (cpt), hybrid app development cape town (cpt), mobile app development services cape town (cpt), mobile app development company cape town (cpt), web design and development services cape town (cpt), web app development services cape town (cpt), software project management cape town (cpt), website & app hosting services cape town (cpt), software maintenance & support services cape town (cpt). android and iOS mobile app development cape town (cpt), native app development cape town (cpt hybrid app development johannesburg (jhb), mobile app development services johannesburg (jhb), mobile app development company johannesburg (jhb), web design and development services johannesburg (jhb), web app development services johannesburg (jhb), software project management johannesburg (jhb), website & app hosting services johannesburg (jhb), software maintenance & support services johannesburg (jhb). android and iOS mobile app development durban (kzn), native app development durban (kzn), hybrid app development durban (kzn), mobile app development services durban (kzn), mobile app development company durban (kzn), web design and development services durban (kzn), web app development services durban (kzn), software project management durban (kzn), website & app hosting services durban (kzn), software maintenance & support services durban (kzn).

Job Position: Assistant Information Specialist Location: Port Elizabeth Salary: commensurate with experience and qualification (lower end) Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Job Reference #: Assistant Information Specialist

Job Position: Assistant Information Specialist Location: Port Elizabeth Salary: commensurate with experience and qualification Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Salary: R14000 Job Reference #: Assistant Information Specialist