Service centre agent

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Samsung Smart Care Centre, an authorised Repair & Service centre for all your Samsung Cellphones, Tablets and wearables. Restore your Samsung device to the same quality it had been purchased in. Specializing in repairs & services to devices in-warranty & out of warranty. Screen replacements, battery replacements & component replacements done within an hour while you watch. Software reloads done within the same day to solve all software related issues. We will diagnose the fault of your device based on your experiences. If the fault cannot be detected it will be sent through for further assessment by our trained technicians. After which you will be quoted accordingly within the same day. Visit us in store for all your Samsung Cellphone, Tablet & Wearable queries. We live to troubleshoot your bad experiences & thrive on customer satisfaction.

Contact Jan at JW Service Centre 0787185887. Best service and prices in Town Specializing in Subaru but works on all makes of vehicles No job too big or too small Excellent workmanship Situated in Amalinda Vehicle Collection and delivery can be arranged

Your only authorised kirby service centre in port elizabeth.

SUPPLY OF NEW AND RETREAD COMMERCIAL TYRES. TRUCK - BUS - AGRICULTURAL-MINING - SERVICES - RETREADING - ONSITE WHEEL ALIGNMENT - VULCANIZING - 24HR BREAKDOWNS - SUPPLY OF COMMERCIAL RIMS - TUBES & FLAPS - TRUCK WHEEL BALANCING

Restaurant in walmer offering delivery service require agent to take customer order via call or whatapp. Working hour 11Am -8 PM Full time Roles and duties: Familiar with the menu and terms and conditions of our restaurant. -Take order via telephone or whatsapp. -Organise deliveries by mapping the route and timing of deliveries -Require fast typing abilities -Good customer care on whatsapp -Good customer service via call or whatapp -Good at hearing and speaking -Preferably previously have waiter experience Please send your C.V. to email: sushiportelizabeth@gmail.com

Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com

Call Centre Debt Collector Agent Required. 1. Are you goal driven? 2. Are you a top Achiever? 3. Do you have 3 years + experience in Debt Collections, Bad Debt. 4. Fluent in English. 5. Self -Disciplined. 6. Self-Motivated. 7. Honest. 8. Hardworking. 9. Dedicated. 10. Computer laterite If you meet above requirement please apply by forwarding your CV to 086 6332335 / Email: info@dpls.co.za If you have not received a response within two weeks, your application was not successful.

Telesales Agent | Paarl R 6 000 Basic + Comm Leading Office Automation company in Paarl is recruiting: Requirements: Matric Fully bilingual in Afrikaans & English Excellent telephone manner Ability to negotiate and close Previous exposure to Telecoms / Office Automation industry will secure Own Transport Previous experience in a Call Centre / Telesales environment

We are looking for a super motivated and friendly Guest Service Agent for our Boutique Hotel. Previous experience in a hotel reception environment is a requirement. Please send full CV and contact details to boutiqueincapetown.@gmail.com

Leasing Agent responsibilities include: Presenting properties and providing amenities in a positive light to prospective tenants Advertising available properties using a variety of media and promoting materials Job brief We are looking for capable Leasing Agents to present and lease properties to prospective lessors. The goal is to scout potential clients, turn them into actual ones and achieve high occupancy rates. Responsibility Present properties and provided amenities in a positive light to prospective tenants Advertise available properties using a variety of media and promoting materials Determine the needs, living standards and economic viability of prospect customers Confirm rental application data and personal references Stay knowledgeable of the property market status Provide information on all aspects of properties (expansion, zoning, crime etc) Negotiate leasing terms and conditions and close deals Ensure proper maintenance and inspect properties periodically Requirements Proven working experience as Leasing Agent would be an added advantage Working knowledge of real estate law and leasing practices Up to date with property market status MS Office familiarity Excellent communication and negotiation skills Persuasive with marketing and sales skills Customer service orientation

Job Title - Retail Shop Assistant – Worcester, Western Cape As we at Marcel’s pride ourselves by manufacture and supply the finest quality and service to our customers, the Shop Assistant is a key role player in the continuation and success of quality service delivery. The successful candidate will be expected to carry out their tasks with passion, friendliness and exceptional customer service delivery within the store. They, alongside the rest of the team, drive the vision, mission and ethos of the store. This necessitates a self-motivated, go-getter and planner with excellent human relations. Requirements: • Grade 12 • Experience working on a “POS”/and or cashier system • Retail working experience in a similar position (would be an advantageous) • Telephone etiquette • Excellent customer service • Good written and verbal communication Key Responsibilities: • Good customer relations at all times which include but is not limited to the following: - Greeting customers upon arrival and when they leave - Answering telephones as soon as someone is available to take the call. No personal calls during work time. - Serving customers correct product as speedily as possible - Stating cost of purchase and change amount audibly and giving receipts - Being friendly at all times - Making suggestions to customers who are undecided - Speaking in full sentences - Inform waiting customers that you will attend to them shortly • Working the cash register and cashing up of tills Behavioral Competency: • Honest, punctual and reliable • Friendly and willing to go the extra mile Please submit your CV to recruit@marcels.co.za or drop it off at the Worcester store. If you have not been contacted within 2 weeks of applying, please consider your application as unsuccessful. Please quote the reference. Store Location: Mountain Mill Shopping Centre, Worcester Closing Date for all applications: 20/08/2021

IT Helpdesk / Call Centre We are looking for an IT Helpdesk Support Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: HELP001 Consultant Name: Damian Sin Hidge

If you consider yourself dynamic and dealing with customers is your passion, we are the Company for YOU! We are looking for a temporary vehicle rental agent for our Gqeberha (Port Elizabeth) Airport Branch. Requirements: Customer service experience Matric/Grade 12 or equivalent Valid driver’s license and be comfortable with driving Proficient in English (speaking, reading & writing). Should you be interested, please forward your CV to fcrvacancies@cmh.co.za. Applicants must please specify GQEBERHA/PE in their application. An application will not in itself entitle the applicant to an interview or appointment and failure to meet the minimum requirements as listed above will result in applicants automatically disqualifying themselves from consideration.

We are an Authorised Samsung Mobile Repair Centre We stock original Samsung spares and only the best protection for your devices ASSESSMENTS BATTERY REPLACEMENTS LCD REPLACEMENTS ACCESSORIES SOFTWARE RELOADS DATA TRANSFERS DAMAGE REPORTS FOR INSURANCE PAYOUTS TROUBLESHOOTING ALL SAMSUNG MOBILE, TABLET & WEARABLES Offering a free Pick Up & Drop Off service (in Pietermaritzburg only) Specializing in all Samsung In-Warranty claims, Out-of-Warranty ADH Mobile Care Samsung Care Plus Visit in store for all your Samsung needs and learn how to get the most out of your trusted & treasured device.