Service advisors parts department

Service Manager: Experienced Graduate Exciting Career Opportunity: Experienced Service Manager Location: South Africa Position: Service Manager Industry: Premium Automotive Are you a mechanical engineering professional with a passion for the automotive industry? Do you have 3-5 years of experience in service management? Key Responsibilities: Operational Leadership: Oversee the daily operations of the Service Department, ensuring efficient workflows and adherence to high-quality standards. Team Management: Lead, mentor, and develop a team of service advisors, technicians, and support staff, fostering a culture of excellence and continuous improvement. Customer Satisfaction: Ensure exceptional customer service by addressing client needs promptly and effectively, maintaining the organisation reputation for quality. Performance Monitoring: Manage departmental KPIs, including sales targets, productivity, and cost control, to achieve organizational goals. Compliance and Quality Assurance: Ensure all service operations comply with safety regulations and global quality standards. Process Improvement: Analyse service reports and customer feedback to identify areas for improvement and implement effective solutions. Qualifications and Experience: Educational Background: Degree in Mechanical or Automotive Engineering or a related field, preferably a graduate. Professional Experience: 3-5 years of experience in a service management role within the automotive industry, preferably with premium brands. Technical Expertise: Strong understanding of automotive service processes, repairs, and maintenance, with a mechanical engineering perspective. Leadership Skills: Proven ability to lead and develop teams, with excellent communication and interpersonal skills. Analytical Abilities: Strong problem-solving skills and the ability to analyse data to drive performance improvements. Customer Focus: A commitment to delivering superior customer service and maintaining high satisfaction levels. Additional Requirements: Valid driver’s license.

Responsible for ensuring customer satisfaction in service and repair of vehicles and that they are carried out in a safe and economical/commercial manner. This will include employing your skills to diagnose vehicle faults and to fully resolve these faults. Main Tasks - Test and diagnose vehicles - Report on vehicle serviceability. - Interpret and implement technical service instructions. - Liaise with parts department for replacement parts. - Deliver vehicles to customers in a safe condition, free of fault and repaired to manufacturers guidelines - Record all work through the company’s job card/garage management system. - Follow all processes and procedures in line with the companies and the brands requirements. - Complete to the dealerships and the brands complete satisfaction all paperwork required to process all completed work including warranty Performance Standard: -Attain manufacturers servicing and repair times and safety standards - Complete job cards accurately and timely including details of hours and parts per job. - Protect customer vehicles and property from all damage be it accidental or otherwise. - Take care of all equipment and tools used. - Use materials, parts and equipment in an efficient manner. - Undertake full inspection of vehicle on receipt and before hand over to all customers. - At all times comply with the company’s Health and Safety policies. - Complete and pass all business and brand training courses as required. - Maintain a clean working environment at all times. - Present yourself in a clean and professional state at all times. - Protect the business reputation and brand through excellent work and customer service. Responsibility: - Advise, guide and train apprentice technicians where necessary. - Liaise with the Service Advisors and Parts Department team in an efficient and personable manner Consultant Name: Aisha Browne

EXCELLENT JOBS AVAILABLE IN THE UK: We are urgently recruiting a large number of positions in the UK, for candidates who have LCV or Truck Dealership experience. Email your updated CV to recruit@onlinepersonnel.co.za Truck Mechanic (qualified Mechanic with Dealership experience) LCV Mechanic (qualified Mechanic with Dealership experience) Truck/LCV Workshop Controller (qualified Mechanic with Dealership experience and Supervisory skills) Parts Advisor – Truck/LCV (Dealership experience) Auto Electrician – Truck/LCV Vehicle Assembler – Truck/LCV Commercial Vehicle Body Builder Service Advisors Dealership experience essential Responsibility: We are urgently recruiting a large number of positions in the UK, for candidates who have LCV or Truck Dealership experience. Email your updated CV to recruit@onlinepersonnel.co.za Truck Mechanic (qualified Mechanic with Dealership experience) LCV Mechanic (qualified Mechanic with Dealership experience) Truck/LCV Workshop Controller (qualified Mechanic with Dealership experience and Supervisory skills) Parts Advisor – Truck/LCV (Dealership experience) Auto Electrician – Truck/LCV Vehicle Assembler – Truck/LCV Commercial Vehicle Body Builder Service Advisors Dealership experience essential Job Reference #: EXCELLENT JOBS AVAILABLE IN THE UK:

EXCELLENT JOBS AVAILABLE IN THE UK: We are urgently recruiting a large number of positions in the UK, for candidates who have LCV or Truck Dealership experience. Email your updated CV to recruit@onlinepersonnel.co.za • Truck Mechanic (qualified Mechanic with Dealership experience) • LCV Mechanic (qualified Mechanic with Dealership experience) • Truck/LCV Workshop Controller (qualified Mechanic with Dealership experience and Supervisory skills) • Parts Advisor – Truck/LCV (Dealership experience) • Auto Electrician – Truck/LCV • Vehicle Assembler – Truck/LCV • Commercial Vehicle Body Builder • Service Advisors • Dealership experience essential Responsibility: EXCELLENT JOBS AVAILABLE IN THE UK: We are urgently recruiting a large number of positions in the UK, for candidates who have LCV or Truck Dealership experience. Email your updated CV to recruit@onlinepersonnel.co.za • Truck Mechanic (qualified Mechanic with Dealership experience) • LCV Mechanic (qualified Mechanic with Dealership experience) • Truck/LCV Workshop Controller (qualified Mechanic with Dealership experience and Supervisory skills) • Parts Advisor – Truck/LCV (Dealership experience) • Auto Electrician – Truck/LCV • Vehicle Assembler – Truck/LCV • Commercial Vehicle Body Builder • Service Advisors • Dealership experience essential Job Reference #: TRUCK MECHANICS – UNITED KINGDOM

The Opportunity The automotive industry has a significant need for onsite vehicle repairs at locations like homes, workplaces, and shopping malls. This sector requires excellent coordination, communication, and technical skills. If you're eager to impact South Africans by getting them back on the road, this could be your ideal opportunity. Who We Are We are a mobile auto electrical business specializing in onsite repairs and diagnostics for all types of vehicles, machinery, and motorcycles, using fully equipped service vehicles with advanced tools. Your Responsibilities - Drive our service vehicle to perform onsite diagnostics and repairs. - Respond to breakdowns 24/7 and conduct repairs after hours. - Diagnose and repair faults in various vehicle systems. - Install and configure electrical components and aftermarket accessories. - Conduct service functions like coding injectors and programming keys. - Manage stock in the service vehicle for efficient operations. - Utilize diagnostic tools to identify electrical issues. - Ensure safety regulations are followed during onsite visits. - Complete job cards and communicate repair details with service advisors. What You Need - 12+ years of experience as an auto electrician. - Strong work ethic and attention to detail. - Proficient in diagnosing issues without just swapping parts. - Solid knowledge of electrical systems and wiring repairs. - Ability to read and interpret wiring diagrams. - Strong communication skills and a professional demeanor. - Reliable transportation to work daily. What Sets You Apart - Hands-on experience with various vehicles and systems. - Extensive use of oscilloscope diagnostics. - Experience with electric and hybrid vehicles. - Field service experience and a master technician qualification. Qualifications - Valid driving license (code 8+, unendorsed). - Trade test qualification (red seal mechanical/electrical or BSc Eng. Degree). - Clear criminal record. Work Environment We offer a fast-paced start-up atmosphere focused on excellent customer service and employee development, with a relaxed yet professional culture. Working Hours 08:00 am - 17:00 pm (Mon - Fri) 08:00 am - 13:00 pm (every second Saturday) Call outs and after hours (workload dependant) Remuneration Package R25000 - R30 000 basic salary per month Call out allowance Afterhours pay per hour Telephone allowance Mibco employer contribution Mibco/other provident fund (50% employer contribution) Coida (employer contribution) Annual bonus based on company and individual performance Perks R10,000 is available as relocation assistance for candidates outside of Kimberley. 17 days annual leave per year Celebrate your 2nd anniversary by receiving Impact shares (individual performance dependant) How to apply Send your CV, latest payslip and qualifications to info@impactmobile.co.za. This is a permanent, full-time position from Kimberley, South Africa.

Our client is seeking a professional Bookings Clerk to join their team at a leading motor vehicle dealership based in Stellenbosch, Western Cape. This role involves providing exceptional customer service, managing appointment bookings, and ensuring smooth communication between customers, service, and parts departments. Key Responsibilities: Schedule appointments for vehicle servicing, maintenance, and repairs Interact with customers via phone, email, or in-person to understand service needs and provide information on service options and pricing Coordinate with the service department to ensure appointments are properly managed and parts are available Upsell additional services or products based on customer needs Confirm appointments and send reminders to reduce no-shows Maintain accurate customer and service records Ensure a high level of customer satisfaction through excellent service and timely follow-ups Assist with administrative tasks and collaborate with the dealership team Skills & Requirements: Senior Certificate (Grade 12) Fully bilingual (English and Afrikaans); a third South African language is an advantage Experience in the motor dealership industry, especially as a Bookings Clerk, is preferred Some mechanical knowledge is an advantage Strong communication and customer service skills Problem-solving and results-driven mindset Self-management and resilience Please note that only experienced candidates will be considered and contacted.

Job Position: Qualified Fitter and Turner Ref: 3585 Location: Berlin (outside East London) Salary: R25 000 per month commensurate with experience + Provident and Medical Aid Qualifications / Requirements: • Educational: - Grade 12 (Matric) Senior certificate. - Qualified Artisan i.e. Fitter and Turner / Millwright (Trade Tested) - Computer literacy - fair level of experience with MS Office - Windows - Supervisor/Leadership training • Additional courses / experience (added advantage): - First Aid - Level 1 or 2 - Fire Fighting - Basic or Fire Marshal - Health and Safety Representative - Computer Training (PPT, Excel, Word, etc) - Strong maintenance related knowledge and principles - Supervisory/management experience • Purpose of function: - To ensure that the manufacturing processes run effectively and efficiently to produce economical products that meet specified quality standards and specifications - Fully responsible for all operational and plant maintenance, together with the associated quality control within the production environments • Key Performance Areas: - Supervisory role in Maintenance/Workshop department - Maintenance of plant, machinery and equipment - Manufacturing/machining of parts - Order/monitor spare parts and consumables - Safety, Health & Environment (SHE) • Proven experience in the maintenance field, within a manufacturing environment • The position would require “leadership / supervision”, but still very much requires a “hands-on” approach in the working environment • The candidate must be comfortable with the workplace location (Berlin), and for providing a remote support service, for a 5 to 6 day working week Responsibility: Qualifications / Requirements: • Educational: - Grade 12 (Matric) Senior certificate. - Qualified Artisan i.e. Fitter and Turner / Millwright (Trade Tested) - Computer literacy - fair level of experience with MS Office - Windows - Supervisor/Leadership training • Additional courses / experience (added advantage): - First Aid - Level 1 or 2 - Fire Fighting - Basic or Fire Marshal - Health and Safety Representative - Computer Training (PPT, Excel, Word, etc) - Strong maintenance related knowledge and principles - Supervisory/management experience • Purpose of function: - To ensure that the manufacturing processes run effectively and efficiently to produce economical products that meet specified quality standards and specifications - Fully responsible for all operational and plant maintenance, together with the associated quality control within the production environments • Key Performance Areas: - Supervisory role in Maintenance/Workshop department - Maintenance of plant, machinery and equipment - Manufacturing/machining of parts - Order/monitor spare parts and consumables - Safety, Health & Environment (SHE) • Proven experience in the maintenance field, within a manufacturing environment • The position would require “leadership / supervision”, but still very much requires a “hands-on” approach in the working environment • The candidate must be comfortable with the workplace location (Berlin), and for providing a remote support service, for a 5 to 6 day working week Salary: R25000 Job Reference #: Qualified Fitter and Turner

We have a vacancy for a Regional Fleet Maintenance Manager overseeing 5 sites (Bloemfontein (base depot), Kimberley, Hartswater, Kuruman & Upington). Duties includes, but are not limited to: Ensure planned maintenance objectives are met as the head of maintenance and facilities. Meet customer requirements through effective maintenance management. Develop and lead a team to ensure that the best results are achieved at all times. Ensure adherence to the company's rules and regulations Ensure that housekeeping is maintained at all sites Ensure safe work practices as defined during Induction and other health and safety related training and awareness campaigns; secure compliance in terms of service delivery, quality and innovation; Manage and assume accountability for the total preventative maintenance system of the fleet, operational facilities and equipment; Exercise effective budget and cost controls Ensure effective absentee control measures Ensure compliance with health and safety regulations and ensure effective application of occupational health and safety standards throughout the department; Ensure timeous and accurate reporting of KPI's and ensure the department remains within the required targets; Ensure effective implementation of succession planning Ensure effective cost control measures including budgets and forecasts; Ensure to assist in delivering profitable growth Perform continuous inspections at all sites regarding operational requirements and workmanship Maintain and adhere to standard operation meeting agenda's and frequencies; Assist in the interview and selection process together with human resources; Ensure accountability for all equipment and facilities at all sites; Develop employees within your department to achieve peak productivity and reach their full potential; Ensure employees assigned to your responsibility are effectively trained to perform their daily work functions; Manage and control discipline within your department; Control and manage the implementation of new projects within or affected by your department; Ensure effective manpower control within your department; (hours worked, overtime and shifts) Ensure required administrative functions are adhered to Controlling of fixed assets and giving a monthly report to the client and head office. Control over parts ordered Control over services and signing off on all job cards Requirements: Grade 12, Diesel Mechanic, Sound knowledge of fleet maintenance and management Minimum of five years, maintenance/logistics experience in supervisory capacity Valid South African ID and driver’s license, must be based in Bloemfontein. Please sent your CV to HumanR776@gmail.com Salary and benefits will be discussed during the interview Reference: RFMM Please note that if you have not received any response in 14 days, your application has been unsuccessful.

Qualified JLR Automotive Technician - red seal/ Master Technician • 3-5 years recent and relevant experience gained post-qualification from within a retail dealership, ideally from a JLR dealership. • High level of communication, proficient in English • Problem solving ability with commitment to quality of work and customer satisfaction • Good personal organisation skills with the ability to work in a team environment and to meet required deadlines • Attention to detail • Ability to perform mechanical and technical service and repair work assigned and satisfy customers by performing work to high level of quality in an efficient manner Remuneration Package…… • Competitive hourly rate with overtime rates available (salary will be dependent on relative skills and experience) • 4 weeks annual leave Responsibility: Carrying out vehicle repairs and/or maintenance as per the repair order to manufacturer and dealership requirements and report directly to the general foreman whenever this can’t be done • Planning each job for maximum productivity and efficiency • Ordering parts where necessary from parts and accessories department • Maintaining a sound knowledge of dealership products and services • Following correct procedures when carrying out warranty work and ensure all warranty parts are tagged with the correct information and placed in warranty storage • Correctly complete all works as per Standard Repair Times Guide • Legibly completing all paperwork correctly with all details regarding works carried out • Returning vehicles in clean condition after repair • Maintaining familiarity with technical service bulletins • Suggesting training and tooling needs to the workshop foreman/service manager • Keeping a complete up to date tool kit Job Reference #: MY Consultant Name: Aisha Browne

Qualified JLR Automotive Technician - red seal/ Master Technician/Level 3 and above • 3-5 years recent and relevant experience gained post-qualification from within a retail dealership, ideally from a JLR dealership. • High level of communication, proficient in English • Problem solving ability with commitment to quality of work and customer satisfaction • Good personal organisation skills with the ability to work in a team environment and to meet required deadlines • Attention to detail • Ability to perform mechanical and technical service and repair work assigned and satisfy customers by performing work to high level of quality in an efficient manner Remuneration Package…… • Competitive hourly rate with overtime rates available (salary will be dependent on relative skills and experience) • 4 weeks annual leave • Carrying out vehicle repairs and/or maintenance as per the repair order to manufacturer and dealership requirements and report directly to the general foreman whenever this can’t be done • Planning each job for maximum productivity and efficiency • Ordering parts where necessary from parts and accessories department • Maintaining a sound knowledge of dealership products and services • Following correct procedures when carrying out warranty work and ensure all warranty parts are tagged with the correct information and placed in warranty storage • Correctly complete all works as per Standard Repair Times Guide • Legibly completing all paperwork correctly with all details regarding works carried out • Returning vehicles in clean condition after repair • Maintaining familiarity with technical service bulletins • Suggesting training and tooling needs to the workshop foreman/service manager • Keeping a complete up to date tool kit • Maintaining workbench and bay areas in a clean, orderly and attractive state Salary: R R75,000 + Job Reference #: MY Consultant Name: Aisha Browne

• Qualified JLR Automotive Technician - red seal/ Master Technician • 3-5 years recent and relevant experience gained post-qualification from within a retail dealership, ideally from a JLR dealership. • High level of communication, proficient in English • Problem solving ability with commitment to quality of work and customer satisfaction • Good personal organisation skills with the ability to work in a team environment and to meet required deadlines • Attention to detail • Ability to perform mechanical and technical service and repair work assigned and satisfy customers by performing work to high level of quality in an efficient manner Remuneration Package…… • Competitive hourly rate with overtime rates available (salary will be dependent on relative skills and experience) • 4 weeks annual leave Responsibility: • Carrying out vehicle repairs and/or maintenance as per the repair order to manufacturer and dealership requirements and report directly to the general foreman whenever this can’t be done • Planning each job for maximum productivity and efficiency • Ordering parts where necessary from parts and accessories department • Maintaining a sound knowledge of dealership products and services • Following correct procedures when carrying out warranty work and ensure all warranty parts are tagged with the correct information and placed in warranty storage • Correctly complete all works as per Standard Repair Times Guide • Legibly completing all paperwork correctly with all details regarding works carried out • Returning vehicles in clean condition after repair • Maintaining familiarity with technical service bulletins • Suggesting training and tooling needs to the workshop foreman/service manager • Keeping a complete up to date tool kit • Maintaining workbench and bay areas in a clean, orderly and attractive state Job Reference #: MY Consultant Name: Aisha Browne

• Qualified Mazda Automotive Technician - red seal/ Master Technician • 3-5 years recent and relevant experience gained from within a retail dealership, ideally from a Mazda dealership. • High level of communication, proficient in English • Problem solving ability with commitment to quality of work and customer satisfaction • Good personal organisation skills with the ability to work in a team environment and to meet required deadlines • Attention to detail • Ability to perform mechanical and technical service and repair work assigned and satisfy customers by performing work to high level of quality in an efficient manner Remuneration Package…… • Competitive hourly rate with overtime rates available (salary will be dependent on relative skills and experience) • 4 weeks annual leave Responsibility: • Carrying out vehicle repairs and/or maintenance as per the repair order to manufacturer and dealership requirements and report directly to the general foreman whenever this can’t be done • Planning each job for maximum productivity and efficiency • Ordering parts where necessary from parts and accessories department • Maintaining a sound knowledge of dealership products and services • Following correct procedures when carrying out warranty work and ensure all warranty parts are tagged with the correct information and placed in warranty storage • Correctly complete all works as per Standard Repair Times Guide • Legibly completing all paperwork correctly with all details regarding works carried out • Returning vehicles in clean condition after repair • Maintaining familiarity with technical service bulletins • Suggesting training and tooling needs to the workshop foreman/service manager • Keeping a complete up to date tool kit • Maintaining workbench and bay areas in a clean, orderly and attractive state Job Reference #: MY Consultant Name: Aisha Browne

Tasks and duties Discussing symptoms and issues with vehicle owner to discover faults and testdriving vehicle. Testing individual components and functions of vehicle to detect source of issues. Operating specialised equipment to connect to vehicle's onboard diagnostic system and repair faults. Repairing and replacing defective or worn parts on vehicle such as engines, transmissions, steering columns, brakes and suspension. Using specialised computer software to diagnose and fix electronic faults with engine management system. Performing scheduled services and maintenance, including oil changes; fluid, lubricant and coolant top-ups and engine tune-ups. Dismantling mechanical assemblies to perform repairs, testing and cleaning. Reassembling parts after performing repairs and testing vehicle performance for desired result. Inspecting vehicles for roadworthiness and issuing roadworthy certificates. Performing minor body and trim repairs. Using oxy, electric, TIG and MIG welders. Mechanical Technicians are skilled in mechanical repairs and the use of tools such as welders. They have good manual dexterity and enjoy working with their hands. They are employed in the automotive and transport industries and usually work in workshops, often in the service department of a car dealership or in an independent garage.