Secret language relationships

Buy The Secret Language of Art By Sarah Carr-Gomm for R345.00

Training for Call Center Agents (Sales and Customer Service) Whether We Choose To Embrace Them Or Cannot Stand Being Interrupted By Their Calls, Call Centers Are A Business Element That Is Here To Stay. These Course Will Help Call Center Agents Learn To Make The Most Of Their Telephone-Based Work, Including Understanding The Best Ways To Listen And Be Heard. Each Phone Interaction Has Elements Of Sales And Customer Service Skills, Which We Will Explore In Detail Throughout This Energizing And Practical Five-Days Workshop R700 Per Person Incl VAT R200 Registration Fee Then R500 When Collecting Certificate) PLEASE NOTE: ALL SUCCESSFUL APPLICANTS WILL BE INVITED TO COME WITH REGISTRATION & START ATTENDING CLASSES EMMIDIATELLY Duration: 5 Days (11:0 0 - 13:00) Prerequisites: Good Understanding Of English Language (CALL-CENTER LANGUAGE), No Metric/Grade 12 Certificate Needed. Only ID Copy & Detailed CV Course Outcomes: • The Nuances Of Body Language And Verbal Skills. • Aspects Of Verbal Communication Such As Tone, Cadence, And Pitch. • Questioning And Listening Skills. • Ways Of Delivering Bad News And Saying No. • Effective Ways To Negotiate. • The Importance Of Creating And Delivering Meaningful Messages. • Tools To Facilitate Communication. • The Value Of Personalizing Interactions And Developing Relationships. • Vocal Techniques That Enhance Speech And Communication Ability. • Techniques For Managing Stress. • GUARATEED JOB AFTER TRAINING Who Should Attend: Anyone That Would Like To Work In A Call Centre Environment As A Call Centre Agent. Send CV To bookmeforlessons@gmail.com Or Apply On Whatsapp To 074 389 1929 Contact 073 770 6946

No matter what projects need to get done, or what processes need improvement to ensure these projects are completed efficiently, it‘s no secret that all work is carried out through people. This programme will assist learners and the company achieve desired outcomes through focusing people on organisational visions and improving working relationships in order to boost productivity.

An amusing, vibrant, informative theatre production based on mathematics concepts for both school learners and the general public. The 60-minute show brings maths to life through theatre, humor, music, dance, with the hope of inspiring learners and the general public to consider the importance of maths in their everyday lives. It’s in our music, our technology, our art, our homes, and even in our nature. ‘PASCAL’ is part of an educational outreach program of PHEPHINKA TEHATRE, a theatre company that creates educational and issue-based theatre. ‘PASCAL’ reveals how maths is everywhere in our world. This Mathematics Theatre project is integrally linked to the Department of Education’s Curriculum and Assessment Policy Statement (CAPS) specific aims and skills. Links to CAPS on this project will also give the learners the opportunity to develop: a spirit of curiosity and a love of Mathematics; an appreciation for the beauty and elegance of Mathematics; a critical awareness of how mathematical relationships are used in social, environmental, cultural and economic relations; the correct use of the language of mathematics; number vocabulary, number concept and calculation and application skills, listening, communication and problem solving skills. Join us at The STABLE THEATRE on the 5th July 2014 at 13h00 as we raise awareness about the importance of maths and celebrate the power of Mathematics. Cost: R50 Adult/ R30 Scholar for more info please call 072 804 1059