Sales procedures
Top sales list sales procedures
Port Elizabeth (Eastern Cape)
Sales Representative (FMCG) – Port Elizabeth / EASTERN CAPE Our client is seeking to employ a Sales Rep to join their Port Elizabeth team Assisting in the operation of allocated commercial stores: Evaluate and promote better services to customers where required Control and monitoring of the company’s fixtures Monitoring of stores monthly sales and growth in accordance with company targets Implement strategic initiatives as required by the Line Manager Ensure that all listed products are ordered and displayed in applicable stores Responsible for ordering and follow-up of all seasonal and everyday stock Evaluate and analyse allocated stores monthly sales and growth in accordance with the company’s monthly targets Implement store disciplines’ as stipulated in the company’s show file Adhere to and implement the company’s procedures as stipulated in the company’s procedure manual Liaising with internal and external customers: Ensure that general correspondence is adhered to as outlined by the Line Manager. Assist in the annual stock take in all stores if and when required. Address complaints and resolve problems within all stores as required. Advise line manager of concerns relating to the operational issues and general correspondence Managing of Merchandisers: Responsible for coaching merchandisers, planning, assigning and directing work disciplining merchandisers; addressing complaints and resolving problems – All in conjunction with the Line Manager Ensure that staff adhere to all the company’s procedures and requirements as specified in the company’s Sales procedure manual and show file. Incumbent to perform other duties as may be required from time to time Desired Experience & Qualification Tertiary Education – Essential At least 5 years' Solid Sales Experience within the FMCG Industry Valid Drivers’ License – Essential Computer Skills - Word & Excel Cell phone Neat and Presentable Clear Credit & Criminal History – As per the client’s requirements Salary – Market Related Please forward CV + Salary Expectancy + Recent Photograph to Noelle on recruiter@servicesolutions.co.za OR Marlene on sales@servicesolutions.co.za Salary: RNegotiable Consultant Name: Marlene Smith
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East London (Eastern Cape)
Sales Admin Cashier required for a manufacturing company based in East London.General Purpose: Ensure all administrative and cashier duties are performed in accordance with company Centre Management Administrative and Operational Procedures. The incumbent may from time to time be instructed to fulfil the responsibility of a Sales persons function as a stand-in arrangement.Responsibilities:Carries out general admin dutiesTaking of Cash/Credit Card/Cheques (establishes if customer has an account and obtains authorisation number from H.O. including the collection of monies outstanding. Clears cheques – R1000 credit cards – R200 through banks.Issue official receipts.Assists Manager in the handling of complaints/queries (i.e. Customer and H.O.).Housekeeping, including displays and advertisement boards.Carries out general admin duties.Requirements:Matric.Basic understanding of sales.Daily banking.Cash balancing.Computer literate.Cash management and procedures.
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Port Elizabeth (Eastern Cape)
Position: Sales Manager General Summary: Lead Insurance Sales and Service teams within assigned territory. Provide feedback and input to insurance leadership regarding how to improve service and promote continued growth of insurance. Assuring sales operations run effectively. Key responsibilities § Direct supervision, coaching and development of Insurance Sales and Service teams. § Prepare and facilitate monthly performance and development meetings and annual performance reviews. § Review monthly results and provide input to Sales teams. § Assist with interviewing, hiring, training, coaching, and performance of Sales team. § Develop content and conduct regular sales meetings. § Provide sales leads and track results. § Assist Quality Control Specialist in assuring risk management procedures are followed. § Act as information source to staff regarding service guidelines, policies and procedures. § Assure insurance partner communications are disseminated to Sales Teams. § Establish and monitor Individual Development Plans. § Oversee annual performance reviews for Sales teams. § Research and resolve policy holders’ concerns. § Responsible for assuring delivery of outstanding member service. § Assure maintenance of a professional work environment. § Participate in the development of regional sales and marketing plans, promotions and consumer events. § Meet regularly with operations leadership to assure alignment with sales operations. Education / Experience § Minimum Matric § Diploma or equivalent § Management/Supervisory skills and Insurance principles. § FAIS Compliant. Three years Insurance or Leadership preferred.
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Port Elizabeth (Eastern Cape)
Job Position: Sales Manager - Workshop Manager Ref: 3575 Location: Port Elizabeth Salary: R24 000 per month commensurate + car allowance, fuel card, cellphone and laptop Qualifications / Requirements: • Strong sales personality with proven experience to hunt and grow business for the company – strong sales function • Trade qualification (Diesel or Electric) highly advantageous • Automotive or transport industry knowledge – having managed a service workshop (spares, service, breakdown and administration) • Demonstrated ability in managing strong technical staff and providing leadership • Excellent communication skills (verbally and written) – will deal with customers • Must be self-driven and able to operate with minimum supervision • Fully bilingual – English and Afrikaans • Be on call for 24 hours a day (breakdown support) Key Performance Areas: • Manage and be responsible for a full operation service centre with all related aspects of business management • Will be the key individual who will be fully responsible for business development and retention – this is 70% strong sales function • Negotiating of contracts • Drawing up of quotations • Creating KPI’s, procedures, implementing and monitoring controls Responsibility: Qualifications / Requirements: • Strong sales personality with proven experience to hunt and grow business for the company – strong sales function • Trade qualification (Diesel or Electric) highly advantageous • Automotive or transport industry knowledge – having managed a service workshop (spares, service, breakdown and administration) • Demonstrated ability in managing strong technical staff and providing leadership • Excellent communication skills (verbally and written) – will deal with customers • Must be self-driven and able to operate with minimum supervision • Fully bilingual – English and Afrikaans • Be on call for 24 hours a day (breakdown support) Key Performance Areas: • Manage and be responsible for a full operation service centre with all related aspects of business management • Will be the key individual who will be fully responsible for business development and retention – this is 70% strong sales function • Negotiating of contracts • Drawing up of quotations • Creating KPI’s, procedures, implementing and monitoring controls Salary: R24000 Job Reference #: Sales Manager - Workshop Manager
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East London (Eastern Cape)
I hold a Distinction in Sales & Marketing Management, from Damelin Management School, and have 10 years Sales Rep experience and at least 2 years Sales Management Experience. Over the years, I have worked in the FMCG Sector, Commercial Tyre Industry, Commercial Forklift tyre & rental industry, and in the Retail sector. I have experience in managing sales teams, and experience in Branch Management. These experiences have given me valuable exposure to administration procedures, basic HR management, disciplining of staff, managing of sales teams, product and service marketing, brand promotion & promotional events at store level, brand quality and freshness, stock control, logistics planning, sales budgeting and forecasting, setting of sales targets for field sales teams, maintaining key customer relations, and more. My sales experience covers internal sales, external sales, direct sales & supply chains. I have travelled the Border Kei & Transkei regions extensively, dealing with both chain stores and individual businesses, large and small. I am willing to travel, and spend nights away from home, should the job at hand require it. My mature mind, enables me to be a very quick study, learning new products with ease. At the end of the day - product knowledge can easily be learned by any youngster, but a selling skill cannot be learned so easily - and I have that vital skill that sets me above and apart from the rest. My personality type, extensive experience and exposure, has made me a very successful Sales Rep. Being old school, I believe in face to face interaction with clients, on a regular basis, building a trust bond between your company, and your customers. This strengthening the relationship and loyalty, which I have found, often gives you preference above your competitors. (Higher orders, more shelf space, etc) These little tricks of the trade are often lost or overlooked in today’s fast paced environment. When the only goal is pushing sales, but neglecting vital customer relationships – the long term effects on your business, may be devastating, and only become when it is too late to rectify. Hire me today - you won't regret it.
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Potgietersrus (Limpopo)
PEP is looking for a Part-Time Sales Assistant, you could work up to a maximum of 27 hours a week. At PEP we call ourselves Dynamos - we have FUN, work hard, and take ownership of everything we do. We work in teams to create world-class solutions. Being a Dynamo of PEP means you are dynamic, helpful and believe in making our customers look and feel good. PURPOSE OF POSITION: To be a friendly team player, promoting sales, reducing stock losses, managing stock, serving customers, working on the till, and maintaining a low-cost culture in order to meet business goals. If you meet the above requirements and are interested in joining the PEP family, please apply on the JOBJACK platform that has partnered with PEP. Responsibility: Increase sales by focusing on exceptional customer service and worrld-class store standards, maintenance of the store image, presentation of stock, stock management, promotional implementation and correct pricing of products according to our price image guidelines., Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures., Manage a low-cost business according to the company's low-cost culture by driving efficiencies in the store., Handle cash at the cash register, in accordance with company policy and procedures., Being part of a dynamic team of Dynamos., Maintain general health, safety and housekeeping standards. HOW TO APPLY: -Go to www.jobjack.co.za -Click on 'Find a Job' and on 'Sign Up' -Create your profile and apply to this job and many others! OR Copy and apply on the link below: https://link.jobjack.co.za/?jobId=ad71d3f9-7e2f-4ed5-9fc9-70cf05146c39 ONLY applications on www.jobjack.co.za will be considered for the position. Job Reference #: ad71d3f9-7e2f-4ed5-9fc9-70cf05146c39
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Cape Town (Western Cape)
PEP is looking for a Part-Time Sales Assistant, you could work up to a maximum of 27 hours a week. At PEP we call ourselves Dynamos - we have FUN, work hard, and take ownership of everything we do. We work in teams to create world-class solutions. Being a Dynamo of PEP means you are dynamic, helpful and believe in making our customers look and feel good. PURPOSE OF POSITION: To be a friendly team player, promoting sales, reducing stock losses, managing stock, serving customers, working on the till, and maintaining a low-cost culture in order to meet business goals. If you meet the above requirements and are interested in joining the PEP family, please apply on the JOBJACK platform that has partnered with PEP. Responsibility: Increase sales by focusing on exceptional customer service and worrld-class store standards, maintenance of the store image, presentation of stock, stock management, promotional implementation and correct pricing of products according to our price image guidelines., Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures., Manage a low-cost business according to the company's low-cost culture by driving efficiencies in the store., Handle cash at the cash register, in accordance with company policy and procedures., Being part of a dynamic team of Dynamos., Maintain general health, safety and housekeeping standards. HOW TO APPLY: -Go to www.jobjack.co.za -Click on 'Find a Job' and on 'Sign Up' -Create your profile and apply to this job and many others! OR Copy and apply on the link below: https://link.jobjack.co.za/?jobId=19c9c239-14c7-4a8c-8f37-e61ebc035a22 ONLY applications on www.jobjack.co.za will be considered for the position. Job Reference #: 19c9c239-14c7-4a8c-8f37-e61ebc035a22
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Cape Town (Western Cape)
PEP is looking for a Part-Time Sales Assistant, you could work up to a maximum of 27 hours a week. At PEP we call ourselves Dynamos - we have FUN, work hard, and take ownership of everything we do. We work in teams to create world-class solutions. Being a Dynamo of PEP means you are dynamic, helpful and believe in making our customers look and feel good. PURPOSE OF POSITION: To be a friendly team player, promoting sales, reducing stock losses, managing stock, serving customers, working on the till, and maintaining a low-cost culture in order to meet business goals. If you meet the above requirements and are interested in joining the PEP family, please apply on the JOBJACK platform that has partnered with PEP. Responsibility: Increase sales by focusing on exceptional customer service and worrld-class store standards, maintenance of the store image, presentation of stock, stock management, promotional implementation and correct pricing of products according to our price image guidelines., Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures., Manage a low-cost business according to the company's low-cost culture by driving efficiencies in the store., Handle cash at the cash register, in accordance with company policy and procedures., Being part of a dynamic team of Dynamos., Maintain general health, safety and housekeeping standards. HOW TO APPLY: -Go to www.jobjack.co.za -Click on 'Find a Job' and on 'Sign Up' -Create your profile and apply to this job and many others! OR Copy and apply on the link below: https://link.jobjack.co.za/?jobId=b947fcae-fa30-4546-a297-4513e6c8a416 ONLY applications on www.jobjack.co.za will be considered for the position. Job Reference #: b947fcae-fa30-4546-a297-4513e6c8a416
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East London (Eastern Cape)
FMCG company based in East London seeks an experienced, veteran sales manger who will NOT be office based. Responsibilities as follows: * Recruit, hire, and train sales team * Set sales goals, compare performance to goals, and adjust goals as required * Assess current team processes and procedures, identify opportunities for improvement, and implement them * Develop individual quotas and assign territories for team members * Provide detailed and accurate sales forecasts * Coach, mentor, and provide feedback to team members * Foster a competitive yet collaborative team environment * Assess individual performance through observation and measurement, and suggest corrective actions as required * Tech savvy individuals preferred. You will work and assist with developing an ERP and CRM system * No timewatchers, we work until the job is done * Preference will be give to individuals to have a proven track record and already has established contacts within the food retail/wholesale industry in the Eastern Cape. Be a goal getter. Set targets and achieve them. We are not looking for someone who needs to be micromanaged. If you think you meet the above criteria, please email your CV and salary expectation to info@freshbake.co.za
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Port Elizabeth (Eastern Cape)
Job Position: Business Unit / Operations Manager (automotive related industry) Ref: 3640 Location: Port Elizabeth Salary: R55 000 to R60 000 per month CTC commensurate with experience and qualification Qualifications / Requirements Degree / Diploma in Production Management / Engineering Strong middle management person who can take strong control of the departments Business unit experience highly advantageous Experience in authority of making decisions Hands on team management with clear goal setting and project mapping / management with the team Sound knowledge of Good Manufacturing Practices (GMP) Sound understanding of quality standards Minimum of 8 year’s experience in an automotive manufacturing environment of which 5 years need to be in a supervisory role (stable work record) which include Operations Strong communication skills and professional disposition Impeccable work ethics and integrity Strong leadership skills and ability to motivate and drive, teams Key Performance Areas: Handling of all round operations Customer negotiations, presentations and visits Handling of key customers Managing of staff (operationally) Daily production: Run daily production meetings Ensure daily production reports are completed and handed in Analyse any deviations to planned versus actual production numbers Create plan to rectify any deviations from planned production numbers Daily resource plan for absenteeism deviations for production staff Ensure production plan is aligned to available stock and make changes accordingly, ensure sales are aware of changes Decide on when over time is required to meet production targets Ensure returns are checked and findings reported to senior management Intra-day updates to sales on production status Plant maintenance: Ensure maintenance on plant and equipment is completed in accordance to maintenance schedule Tools usage report Personnel: Decide on the number of factory staff needed based on production targets using time study information from IE Department Weekly meetings with staff to inform and motivate Update and maintain the manufacturing performance board Quality, Health and Safety Health and safety: Ensure health and safety procedures and protocols are followed throughout the company Quality manual: Ensure the manual is up to date and matches the quality procedures within production Corrective action reports: Manage the opening and closing of any corrective action reports created by the quality department Facility management: Ensure internal housekeeping is maintained in the plant and adheres to the quality manual Ensure internal and external aspects of the facility are in working order (security, tanks, windows, leaks) and take necessary action Induction training: Ensure correct induction training is done Industrial Engineering Production: Ensure all production processes are up to date Create and present production improvement concepts for management for both factory expansion and efficiency improvement. Layouts: Manage implementation of any new processes and procedures Ensure factory Layouts are up to date Equipment: Provide motivations for new equipment purchases Ensure maintenance schedule is update and relevant Responsibility: Salary: R55 000 to R60 000 per month CTC commensurate with experience and qualification Qualifications / Requirements Degree / Diploma in Production Management / Engineering Strong middle management person who can take strong control of the departments Business unit experience highly advantageous Experience in authority of making decisions Hands on team management with clear goal setting and project mapping / management with the team Sound knowledge of Good Manufacturing Practices (GMP) Sound understanding of quality standards Minimum of 8 year’s experience in an automotive manufacturing environment of which 5 years need to be in a supervisory role (stable work record) which include Operations Strong communication skills and professional disposition Impeccable work ethics and integrity Strong leadership skills and ability to motivate and drive, teams Key Performance Areas: Handling of all round operations Customer negotiations, presentations and visits Handling of key customers Managing of staff (operationally) Daily production: Run daily production meetings Ensure daily production reports are completed and handed in Analyse any deviations to planned versus actual production numbers Create plan to rectify any deviations from planned production numbers Daily resource plan for absenteeism deviations for production staff Ensure production plan is aligned to available stock and make changes accordingly, ensure sales are aware of changes Decide on when over time is required to meet production targets Ensure returns are checked and findings reported to senior management Intra-day updates to sales on production status Plant maintenance: Ensure maintenance on plant and equipment is completed in accordance to maintenance schedule Tools usage report Personnel: Decide on the number of factory staff needed based on production targets using time study information from IE Department Weekly meetings with staff to inform and motivate Update and maintain the manufacturing performance board Quality, Health and Safety Health and safety: Ensure health and safety procedures and protocols are followed throughout the company Quality manual: Ensure the manual is up to date and matches the quality procedures within production Corrective action reports: Manage the opening and closing of any corrective action reports created by the quality department Facility management: Ensure internal housekeeping is maintained in the plant and adheres to the quality manual Ensure internal and external aspects of the facility are in working order (security, tanks, windows, leaks) and take necessary action Induction training: Ensure correct induction training is done Industrial Engineering Production: Ensure all production processes are up to date Create and present production improvement concepts for management for both factory expansion and efficiency improvement. Layouts: Manage implementation of any new processes and procedures Ensure factory Layouts are up to date Equipment: Provide motivations for new equipment purchases Ensure maintenance schedule is update and relevant Salary: R55000 to 60000 Job Reference #: Business Unit - Operations Manager - automotive re
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Port Elizabeth (Eastern Cape)
Job Position: Business Unit - Operations Manager - automotive related industry Ref: 3640 Location: Port Elizabeth Salary: R55 000 to R60 000 per month CTC commensurate with experience and qualification Qualifications / Requirements • Degree / Diploma in Production Management / Engineering • Strong middle management person who can take strong control of the departments • Business unit experience highly advantageous • Experience in authority of making decisions • Hands on team management with clear goal setting and project mapping / management with the team • Sound knowledge of Good Manufacturing Practices (GMP) • Sound understanding of quality standards • Minimum of 8 year’s experience in an automotive manufacturing environment of which 5 years need to be in a supervisory role (stable work record) which include Operations • Strong communication skills and professional disposition • Impeccable work ethics and integrity • Strong leadership skills and ability to motivate and drive, teams Key Performance Areas: • Handling of all round operations • Customer negotiations, presentations and visits • Handling of key customers • Managing of staff (operationally) • Daily production: o Run daily production meetings o Ensure daily production reports are completed and handed in o Analyse any deviations to planned versus actual production numbers o Create plan to rectify any deviations from planned production numbers o Daily resource plan for absenteeism deviations for production staff o Ensure production plan is aligned to available stock and make changes accordingly, ensure sales are aware of changes o Decide on when over time is required to meet production targets o Ensure returns are checked and findings reported to senior management o Intra-day updates to sales on production status • Plant maintenance: o Ensure maintenance on plant and equipment is completed in accordance to maintenance schedule o Tools usage report • Personnel: o Decide on the number of factory staff needed based on production targets using time study information from IE Department o Weekly meetings with staff to inform and motivate o Update and maintain the manufacturing performance board o Quality, Health and Safety • Health and safety: o Ensure health and safety procedures and protocols are followed throughout the company • Quality manual: o Ensure the manual is up to date and matches the quality procedures within production • Corrective action reports: o Manage the opening and closing of any corrective action reports created by the quality department • Facility management: o Ensure internal housekeeping is maintained in the plant and adheres to the quality manual o Ensure internal and external aspects of the facility are in working order (security, tanks, windows, leaks) and take necessary action • Induction training: o Ensure correct induction training is done Industrial Engineering • Production: o Ensure all production processes are up to date o Create and present production improvement concepts for management for both factory expansion and efficiency improvement. • Layouts: o Manage implementation of any new processes and procedures o Ensure factory Layouts are up to date • Equipment: o Provide motivations for new equipment purchases o Ensure maintenance schedule is update and relevant Responsibility: Qualifications / Requirements • Degree / Diploma in Production Management / Engineering • Strong middle management person who can take strong control of the departments • Business unit experience highly advantageous • Experience in authority of making decisions • Hands on team management with clear goal setting and project mapping / management with the team • Sound knowledge of Good Manufacturing Practices (GMP) • Sound understanding of quality standards • Minimum of 8 year’s experience in an automotive manufacturing environment of which 5 years need to be in a supervisory role (stable work record) which include Operations • Strong communication skills and professional disposition • Impeccable work ethics and integrity • Strong leadership skills and ability to motivate and drive, teams Key Performance Areas: • Handling of all round operations • Customer negotiations, presentations and visits • Handling of key customers • Managing of staff (operationally) • Daily production: o Run daily production meetings o Ensure daily production reports are completed and handed in o Analyse any deviations to planned versus actual production numbers o Create plan to rectify any deviations from planned production numbers o Daily resource plan for absenteeism deviations for production staff o Ensure production plan is aligned to available stock and make changes accordingly, ensure sales are aware of changes o Decide on when over time is required to meet production targets o Ensure returns are checked and findings reported to senior management o Intra-day updates to sales on production status • Plant maintenance: o Ensure maintenance on plant and equipment is completed in accordance to maintenance schedule o Tools usage report • Personnel: o Decide on the number of factory staff needed based on production targets using time study information from IE Department o Weekly meetings with staff to inform and motivate o Update and maintain the manufacturing performance board o Quality, Health and Safety • Health and safety: o Ensure health and safety procedures and protocols are followed throughout the company • Quality manual: o Ensure the manual is up to date and matches the quality procedures within production • Corrective action reports: o Manage the opening and closing of any corrective action reports created by the quality department • Facility management: o Ensure internal housekeeping is maintained in the plant and adheres to the quality manual o Ensure internal and external aspects of the facility are in working order (security, tanks, windows, leaks) and take necessary action • Induction training: o Ensure correct induction training is done Industrial Engineering • Production: o Ensure all production processes are up to date o Create and present production improvement concepts for management for both factory expansion and efficiency improvement. • Layouts: o Manage implementation of any new processes and procedures o Ensure factory Layouts are up to date • Equipment: o Provide motivations for new equipment purchases o Ensure maintenance schedule is update and relevant Salary: R55000 to 60000 Job Reference #: Business Unit - Operations Manager - automotive re
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Port Elizabeth (Eastern Cape)
Job Position: Manufacturing Operations Manager Ref: 3640 Location: Port Elizabeth Salary: R45 000 to R55 000 per month CTC commensurate with experience and qualification Qualifications / Requirements • Degree / Diploma in Production Management / Engineering • Sound knowledge of Good Manufacturing Practices (GMP) • Sound understanding of quality standards • Minimum of 8 year’s experience in an automotive manufacturing environment of which 5 years need to be in a supervisory role (stable work record) which include Operations • Strong communication skills and professional disposition • Impeccable work ethics and integrity • Strong leadership skills and ability to motivate and drive, teams Key Performance Areas: • Handling of all round operations • Customer negotiations, presentations and visits • Handling of key customers • Managing of staff (operationally) • Daily production: o Run daily production meetings o Ensure daily production reports are completed and handed in o Analyse any deviations to planned versus actual production numbers o Create plan to rectify any deviations from planned production numbers o Daily resource plan for absenteeism deviations for production staff o Ensure production plan is aligned to available stock and make changes accordingly, ensure sales are aware of changes o Decide on when over time is required to meet production targets o Ensure returns are checked and findings reported to senior management o Intra-day updates to sales on production status • Plant maintenance: o Ensure maintenance on plant and equipment is completed in accordance to maintenance schedule o Tools usage report • Personnel: o Decide on the number of factory staff needed based on production targets using time study information from IE Department o Weekly meetings with staff to inform and motivate o Update and maintain the manufacturing performance board o Quality, Health and Safety • Health and safety: o Ensure health and safety procedures and protocols are followed throughout the company • Quality manual: o Ensure the manual is up to date and matches the quality procedures within production • Corrective action reports: o Manage the opening and closing of any corrective action reports created by the quality department • Facility management: o Ensure internal housekeeping is maintained in the plant and adheres to the quality manual o Ensure internal and external aspects of the facility are in working order (security, tanks, windows, leaks) and take necessary action • Induction training: o Ensure correct induction training is done Industrial Engineering • Production: o Ensure all production processes are up to date o Create and present production improvement concepts for management for both factory expansion and efficiency improvement. • Layouts: o Manage implementation of any new processes and procedures o Ensure factory Layouts are up to date • Equipment: o Provide motivations for new equipment purchases o Ensure maintenance schedule is update and relevant Salary: R45000 to 50000 Job Reference #: Manufacturing Operations Manager
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Stellenbosch (Western Cape)
A successful company based in Cape Winelands is seeking to employ a Operations Manager to join their team. Responsibilities: Customer relations: Build and maintain strong client relationship with the client Regular communication with the client Understand and manage the needs of the client Implement cleaning plan to the client’s satisfaction Deliver a prompt and superior service to all clients – always going the extra mile Complaints management; Manage and report complaints, according to the non-conformance process. Follow up and provide client with timeous feedback regarding complaints. Sales; Farm existing clients for cross sales opportunities and additional business. E.g. High cleaning, carpet cleaning etc. (Typical “once-off” cleaning opportunities) Identify new business opportunities or clients and provide leads to Head Office Human Resources; Provide strong leadership to all cleaners at sites. Implement the Industrial Relations policy where needed. Provide cleaning staff with on-the-job training. Ensure all sites are staffed efficiently Manage Absenteeism Do interviews with candidates Effective communication with staff Ensure time sheets/ attendance sheets are completed correctly Complete weekly Supervisor Report Adherence to company policy and procedures Safety, Health, Environment and Quality (SHEQ) A strong focus on employee safety, service- and process quality and environmental responsibility. Ensure that cleaners adhere to all Safety procedures. Ensure that all operations are in accordance with the Occupational Health and Safety Act, 1993. Maintain and check that all equipment is in good working condition and safely stored Ensure that waste management systems are implemented and maintained at all sites according to waste streams and customer requirements Ensure that all recyclable waste is recycled Ensure that waste disposal cost is minimized Ensure SHEQ site file is implemented and maintained Brand and image; Adherence to the Uniform- and Dress code policy. Maintain and manage a professional Brand image Profitability; Control direct expenses. Manage stock, e.g. complete requisitions for orders, know what stock is available; plan in advance to replace stock. Reduce cost, lead time, waste and accidents Regulate staff costs. Equipment; Controlling use of equipment (i.e. only authorized / trained people) Maintaining condition of...
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East London (Eastern Cape)
KEY RESPONSIBILITIES Sales Management:- • Actively markets & sells products & services in the region to achieve agreed sales targets. • Acts as primary contact between clients & business • Engages with clients on a regular basis to maintain sound relationships. • Manages client concerns relating to service delivery & ensures resolution thereof. • Stays abreast of & informs GM of changing market & competitor trends. • Reports sales statistics to GM on a weekly basis. • Maintains a current & updated database on all clients in own portfolio. • Keeps informed of legislative requirements pertaining to document retention. • Provides customised solutions through an in-depth understanding of specific client needs relating to document classification & retention to ensure fast & effective retrieval. • Prepares & presents business proposals to existing & potential clients as required. Operational Management:- • Ensures operational throughput as per SLA agreement for all clients & services. • Reviews & evaluates operational workflows & procedures to customise & improve job processes on a continuous basis. • Ensures optimisation of resources with respect to current workloads. • Ensures maintenance & optimal usage of fleet vehicles, & recommends additions or replacement of vehicles. • Monitors & ensures that all vehicles conform to corporate identity guidelines. • Ensures fast & effective retrieval of documents for delivery to clients as required. • Manages & ensures fast & effective collection & delivery of clients’ documents & records. • Monitors & ensures maintenance & servicing of all facilities. • Ensures physical security of facilities. • Manages & ensures adequate control of stock. • Ensures effective servicing of clients both on & off site. • Ensures that client requests are dealt with quickly & effectively in line with service expectations, & that all client queries are resolved satisfactorily. • Reports on operational productivity to GM on daily, weekly & monthly basis. • Refers Capex submissions to GM. • Reports capacity utilisation of operational resources & facilities to GM on a monthly basis. • Ensures that all retention centres & pre-staging areas comply with OSH Act & housekeeping guidelines. People Management:- • Ensures that staff are trained, skilled & that their expertise is optimally applied. • Implements staff policies & disciplinary processes appropriately. • Recruits appropriate staff with required skills to fill vacancies. Cost Management:- • Provides input into the compilation of regional budget. • Optimises resources to control & minimise costs. SUPERVISORY RESPONSIBILITIES: • Has overall responsibility for a staff complement of 1-30. QUALIFICATIONS, EXPERIENCE & KNOWLEDGE: • Degree or Diploma in Sales/Logistics/Warehousing Management/Supply Chain/Operations Management • 5 yrs sales exp in a services industry with a proven sales track record, with 2 yrs of management exp managing a small team • Must have own vehicle & valid driver’s licence EMPLOYMENT EQUITY
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Paarl (Western Cape)
Leading Export company based in Paarl has a vacancy for a Logistics Planner with fresh produce experience to join there dynamic team. The main purpose of this role is the Procurement / Sales and Logistics planning to ensure that products are planned and ordered to meet sales demand and liaising between growers and importers based on availability and sales forecasts. Cost efficiency and airfreight optimization is a key task in the logistics value chain with daily planning and booking of air freight. REQUIREMENTS: Relevant Degree / Qualification At least 2- 3 years’ experience in fresh produce supply chain Experience in air freight planning adv Procurement and sales planning for fresh produce Experience in fresh produce export Must be able to communicate in English and Afrikaans Good literacy & numeracy skills Sense of urgency (multitasking and thinking on your feet) Attention to detail person Good team player Must be willing to work long hours, weekends, shifts, overtime & public holidays if required Duties: All logistic functions & daily planning around purchasing and selling of fresh produce and reporting thereof Compliance with all company policies and procedures Compliance with on-site health and safety regulations Ensure personal, food hygiene and food safety policies are adhered to Care and maintenance of company equipment Confidentiality of information In return, a competitve salary is offer coupled with the oppoturtunity to work within a large, established company.
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East London (Eastern Cape)
East LondonManaging the Call centre staff and responsible for driving sales through delivery and other omni channels. The role include interacting with the co-ordinator on a daily basis, and with agents at times. The role reports to the General Manager. Minimum Requirements: Relevant tertiary qualification - BCom advantageous/preferred 2+ years managerial experience, including managing staff and dealing with customers Responsibilities:Reviewing procedures and enhancing process where neededMarketing initiatives to drive sales and suggest possible stores to adopt delivery layer through analysis Drivers pay calculations Sales tracking and daily checks Forecasting sales and call centre agent deploymentManaging staff conflict and performance, and resolving customer complaints and breakdowns of call centre Conducting visits at delivery restaurants to ensure world class delivery service and systems To accompany drivers periodically to observe service delivery Responsible for all aggregator deliveries ensuring restaurants always available to receive and process ordersTracking uptimeCompetencies / Skills: Ability to speak, read and write English fluently Advanced numerical skills and statistical skillsThe capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessary
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Port Elizabeth (Eastern Cape)
Maximize sales and control expenses Stock control and stock take weekly Maintain store staff by recruiting, selecting, orientating and training employees Maintain store staff results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements Ensure availability of merchandise and services by approving contracts; maintaining inventories Secure merchandise by monitoring security systems and measures Protect employees and customers by providing a safe and clean store environment Maintain the stability and reputation of the store by complying with legal requirements Set up effective marketing displays for the sales floor and store windows Manage all controllable costs to keep operations profitable Analyze sales figures and forecast future sales Analyze and interpret trends to facilitate planning Respond to customer complaints and comments Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing Maintain compliance with all company policies and procedures
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Ermelo (Mpumalanga)
INTRODUCTION A leading dynamic Animal Feed Manufacturing business in Mpumalanga, existing for more than 30 years, are looking for a factory manager. We are responsible for producing animal feed to local clients in the monogastric and ruminant fields. JOB PURPOSE Manages the various production activities through subordinates in order to achieve planned production targets and to ensure the effective use of available resources. REQUIREMENTS Relevant production qualification of animal feed plant or a mill plant. Must have at least 2 years hands on experience in feed production and or maintenance and a minimum of 2 years in a production management position with related plant managing a team of operators. Valid driver’s license, willing to relocate, between 30 and 40 years of age. Must have experience in ensuring safety, health & hygiene in a production environment. Minimum Gr12 and speaking Zulu would be advantageous. DUTIES AND RESPONSIBILITIES Leading a team that is responsible for the total production function in terms of functional responsibilities of all equipment. Aligning, guiding and co-coordinating the activities of a team to utilize the skills and experience of each team member to achieve targets in terms of production volumes, quality, uptime, safety, costs and staff development. To keep management up to date of all risk, plant, equipment, people and quality issues Accomplishes manufacturing results by communicating job expectations, planning, monitoring and appraising job results, disciplining employees, initiating, coordinating, and enforcing systems policies and procedures. Maintains workflow by monitoring steps of the process, setting processing variables, observing control points and equipment, monitoring personnel and resources, studying methods, implementing cost reductions, facilitating corrections to malfunctions, within process control points. Completes production plan by scheduling and assigning personnel, accomplishing work results, establishing priorities, monitoring progress, resolving problems, reporting results on production sheets. Maintains quality requirements by establishing and enforcing standards Maintains a safe and clean working environment, maintains compliance with established policies and procedures. Daily monitoring of actual production against the planned targets Identifying and reporting quality problems to the CEO. Taking full responsibilities for the entire plant’s functions Ensure efficient collaboration and co-ordination between all departments including maintenance, production, procurement, sales and distribution. May also need to assist the maintenance technician if required from time to time.
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East London (Eastern Cape)
Grow the business in the specific geographic area the new business is located, in accordance with business growth plans and budgets, by actively positioning the business brand and products, selling the products and services to the local market, and ensuring the effective coordination of operational processes in order to deliver service as contractually agreed with clients. KEY RESPONSIBILITIES Sales Management:- Actively markets and sells products and services in the region to achieve agreed sales targets. Acts as primary contact between clients and business for purposes of: negotiating prices within the parameters of the Authority Framework providing customised solutions problem/issue resolution Engages with clients on a regular basis to maintain sound relationships. Manages client concerns relating to service delivery and ensures resolution thereof. Stays abreast of and informs the General Manager of changing market and competitor trends. Reports sales statistics to the General Manager on a weekly basis. Maintains a current and updated database on all clients in own portfolio. Keeps informed of legislative requirements pertaining to document retention. Provides customised solutions through an in-depth understanding of specific client needs relating to document classification and retention to ensure fast and effective retrieval. Prepares and presents business proposals to existing and potential clients as required. Operational Management:- Ensures operational throughput as per SLA agreement for all clients and services. Reviews and evaluates operational workflows and procedures to customise and improve job processes on a continuous basis. Ensures optimisation of resources with respect to current workloads. Ensures maintenance and optimal usage of fleet vehicles, and recommends additions or replacement of vehicles. Monitors and ensures that all vehicles conform to corporate identity guidelines. Ensures fast and effective retrieval of documents for delivery to clients as required. Ensures accurate and timeous location of files and boxes. Manages and ensures fast and effective collection and delivery of clients’ documents and records. Ensures strict adherence to the corporate dress code. Monitors and ensures the maintenance and servicing of all facilities. Ensures the physical security of facilities, i.e. alarm system, electric fencing, fire detection system, etcetera. Manages and ensures adequate control of stock, i.e. accurate and timeous despatch and receiving. Ensures effective servicing of clients both on and off site. Ensures that client requests are dealt with quickly and effectively in line with service expectations, and that all client queries are resolved satisfactorily. Reports on operational productivity to the General Manager on a daily, weekly and monthly basis, i.e. box receipts, requests, vehicle uti... Job Reference #: CPT000242/SG
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Butterworth (Eastern Cape)
HARDWARE STORE MANAGER / PEDDIE; BUTTERWORTH; NQAMAKWE Minimum Requirements: Relevant tertiary Qualification Strong Business Acumen Previous experience within the hardware industry Stock Control and management experience Proficient in point-of-sale (POS) systems and basic computer applications. Strong problem-solving skills and attention to detail. Product knowledge Performance reviews Staff Management, coaching, disciplinary procedures, training Responsibilities: Supervise, motivate, and support store associates, including training new hires and providing ongoing coaching. Schedule shifts and manage staff to ensure optimal coverage during peak and off-peak hours. Conduct performance evaluations and address any personnel issues in a timely and constructive manner. Ensure all customers receive exceptional service and assistance. Handle customer inquiries, complaints, and returns in a professional and efficient manner. Implement strategies to enhance customer satisfaction and loyalty. Assist in developing and executing sales strategies to achieve store sales targets and profitability. Promote store promotions, special events, and product offerings to drive sales. Oversee inventory control, including receiving, stocking, and organizing merchandise. Conduct regular stock checks and ensure accurate inventory records. Store housekeeping Reporting Salary: Market related (depending on experience) Application Process: Please apply online or e-mail your CV, Trade Test Qualification, recent head and shoulder photo and at least 2 most recent references. Use “HARDWARE STORE MANAGER” as a reference in the subject heading to Solutions@workafrica.co.za. If you don’t hear from us within 4 weeks of your application, please consider your application unsuccessful Job Reference #: HARDWAREMANAGER Consultant Name: Claire O'Reilly
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East London (Eastern Cape)
Telemarketing Agents Responsibilities · Selling and handling objections to ensure positive results · Meeting and exceeding individual and team targets and all · Adhering to all company policies and procedures · Capturing all sales and customer information · Handling and dealing with irate customers Competencies · A strong customer focus · Good communication and listening skills · Good analytical ability and attention to detail Requirements · Matric Certificate/Grade 12 · One year sales Contact Centre experience · Computer Literate Please apply via email: kabelo.radebehr@gmail.com
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Port Elizabeth (Eastern Cape)
Photographer to join our team We are seeking a creative, hardworking, and driven Photographer to join our team. You will play a key role in the visual storytelling and branding of our company. The type of pictures you take will depend on what our sales associates ask for. Once you have captured the pictures we need, you will utilize editing equipment and software to enhance the photographs for our customers. Photographer Job Responsibilities: • Capture exceptional experiences for marketing. • Creates content with an exceptional range of creative, technical, and documentary imagery. • Collaborates with Management and Sales Associates. • Executes standard photography operation procedures including image editing techniques, tools, processes, and guidelines. • Archives images and organizes files. • Drives towards continuous improvement and creative solutions. Photographer Qualifications / Skills: • Firm handle on a photography studio, its environment, and its processes • Strong communication skills • Maintain high standards for creative output • Strong work ethic • Ability to size images and color settings for the web and social media Photographer Job Responsibilities: • 2-5 years’ experience in photo industry • Substantial portfolio of past work • Travel to clients to take photos, video and scan of property • Experience with Adobe Creative Suite including Photoshop, Illustrator, Lightroom, Adobe Sketch, Sketchbook, or similar programs • Experience working with 360° scanner for virtual tours and videography • Expert skills in operating cameras and must stay up to date with changes in technology Photographer Job Remuneration: • Basic salary offered • Travel allowance • Incentive to be discussed • Pension and basic • Occasional weekend sessions Must have a Car ruan@tfre.co.za
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Port Elizabeth (Eastern Cape)
Looking for an experience cashier, with at least three years experience in the Retail sector, preferable supermarket. Key function will include: · Register sales on a cash register by scanning items, itemising, and totalling customer purchases · Provide a positive customer experience with fair, friendly and courteous service · Items and totals purchases by recording prices, departments, taxable and non-taxable items · Operate a cash register · Verification of credit acceptance · Balance cash drawer by counting cash at the beginning and end of work shift · Enter price changes by referring to price sheets and special sales bulletin · Bags purchases · Maintain checkout operations by following policies and procedures for safety, security and reporting ATTRIBUTES A mature, diligent and trustworthy person that can be trusted with cash and must have a good working knowledge of the Point-of Sale System. The person must be a team player, strict, pays attention to details and organised. FACILITY The facility is in the CBD in Port Elizabeth. Submit your application, CV and Qualifications to: emmuzzah@gmail.com Closing date 8th April 2021 1600 hrs.
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Worcester (Western Cape)
A trusted manufacturer, supplier and installer of various garage and other doors, is currently recruiting for a Field Service Co-ordinator. Responsibility: The job incumbent will be responsible for ensuring effective and efficient management of all operational aspects of field service including some job sales, scheduling, staffing assignments, procurement, and support to ensure customer satisfaction with all on-site work. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: - Attending meetings and collaborative forums with internal departments - Communicate effectively with customers, management, employees and installation, service, and repair field teams - Installation, service, and repair job planning and operations - Manage daily scheduling and rotation of installation, service, and repair field teams - Identifying priority jobs and scheduling field teams accordingly - Installation, service, and repair job resource management - Works with field service teams to ensure all aspects of job are complete - Works with Procurement Officer for scheduling of resources required at job sites - Ensure proper safety and ergonomics standards and guidelines are met - Ensures accurate records and written reporting procedures are performed and maintained - Tracks and documents orders to ensure proper billing at project completion - Tracks and maintains records of warranty work - Manage multiple projects - Support Sales team - Ensuring Customer satisfaction - Identifying process improvements and other opportunities - Maintaining good customer relations CORE SKILLS: - Outstanding written and spoken communication skills - Excellent interpersonal skills - You are customer-centric; adept at building and maintaining customer relationships TO APPLY: If your background matches the requirements and you would like to apply or receive more information, please: • Click on the "Apply" button or • Apply online at www.casupport.co.za/vacancies or • Forward a comprehensive CV to admin@casupport.co.za with “FIELD SERVICE CO-ORDINATOR" in the subject line. We thank all candidates for their interest and advise that only those under consideration will be contacted. Job Reference #: CPT000753 Consultant Name: Ilana AuretPieters
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Koster (North West)
Diplomat South Africa is recruiting for the role of Merchandiser to be based in North West and service Koster. Key Responsilibilty: To provide efficient and professional merchandising services to allocated customers by maintaining in order to facilitate sales and improve the shopper experience. To execute and implement merchandising standards in compliance with Diplomat SA’s policies, practices and procedures. Position Requirements: Completed Matric or equivalent, will be an added advantage. Minimum of 1 – 2 years’ experience in merchandising within a store (Retail / wholesale environment). Must be a local and reside in Koster – North West. Knowledge of working on tablet device or mobile smart phone. The ability to work under pressure and overtime when required. Good communication skills. Must have good interpersonal skills. Must be trustworthy and able work Independently. If you meet the above criteria kindly email: Nolukhanyo.M@diplomat-global.com
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Port Elizabeth (Eastern Cape)
FMCG ASSISTANT STORE MANAGER / PORT ELIZABETH Minimum Requirements; Grade 12 Highly Proficient at Microsoft Excel and Outlook 2 years Retail Management Experience in an FMCG Environment Valid Driver’s License and own transport. Basic HR knowledge Duties: Achieve Sales Targets Stock Management and control Ability to minimize loss Maintain high standard of Store image Deliver excellent customer service Build and maintain relationships with Suppliers and Customer Manage staff effectively Maintain work procedures and hold staff accountable should standards not be met Salary: R10,000 + performance-based bonus Application Process: Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively e-mail CV, with recent head and shoulder photo, ID and Drivers licence to solutions@workafrica.co.za, use JOB TITLE as a reference in the subject field. If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful Additional Info: 2 to 5 years Salary: RR10000 Job Reference #: 917774950
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Port Elizabeth (Eastern Cape)
We are looking for a competent Receiving Stock Controller, matriculated with a minimum of 2 years’ stock control/receiving experience in plumbing or a related industry. You will have plumbing product knowledge and good selling, communication and people skills. You also will be self-disciplined, target driven and have good industry and competitor knowledge. Excellent admin and organisational skills are essential as is the ability to delegate and prioritise. This position reports to the Branch Manager. The working hours are Monday to Friday and two Saturdays a month. You will be responsible for: the control and monitoring of stock levels and control of redundant stock; the maintenance of the stock file and the preparation and management for stock take; the capturing of suppliers’ delivery notes; ensuring goods are offloaded, quality checked, received onto the system and allocated; ensuring that products are labelled, binned and coded correctly; documentation management; meeting targets and budgets; managing and co-ordinating the process of goods to be returned to supplier in accordance with company policy & procedures; generating perpetual stock counts, investigating shortages and losses of stock; assisting at sales trade counter and on floor helping clients. Salary Package - R10k per month total cost to company. Please send your CV to maureencrangleandassociates@gmail.com Only shortlisted applicants will be contacted.
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Port Elizabeth (Eastern Cape)
Basic Excel experience, excellent admin skills and attention to detail are essential. This job involves a lot of admin. We are looking for a competent Receiving Stock Controller, matriculated with a minimum of 2 years’ stock control/receiving experience in plumbing or a related industry. You will have plumbing product knowledge and good selling, communication and people skills. You also will be self-disciplined, target driven and have good industry and competitor knowledge. Excellent admin and organisational skills are essential as is the ability to delegate and prioritise. This position reports to the Branch Manager. The working hours are Monday to Friday and two Saturdays a month. You will be responsible for: the control and monitoring of stock levels and control of redundant stock; the maintenance of the stock file and the preparation and management for stock take; the capturing of suppliers’ delivery notes; ensuring goods are offloaded, quality checked, received onto the system and allocated; ensuring that products are labelled, binned and coded correctly; documentation management; meeting targets and budgets; managing and co-ordinating the process of goods to be returned to supplier in accordance with company policy & procedures; generating perpetual stock counts, investigating shortages and losses of stock; assisting at sales trade counter and on floor helping clients.
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East London (Eastern Cape)
WAREHOUSE MANAGER – EAST LONDON – Must be willing to work Retail hours on a roster basis and public holidays. Requirements: Tertiary education in Warehousing/Logistics advantageous Excellent command of English – Read, Speak and Write (Xhosa advantageous) Minimum 3 years Warehouse Management experience essential Experience in Automotive/Hardware Retail (advantageous) Valid Code 08 Driver’s License and own vehicle Forklift/Code 10 license advantageous Strong Management skills Strictly procedure and target driven Duties: Managing the Warehouse and distribution Managing and maintaining Company Assets Ensuring proper stock management and control, to minimise loss and ensure good product availability Deliver excellent customer service Build and maintain relationships with our Suppliers and Customers Manage staff effectively. Inspire, motivate and develop your staff compliment to drive sales and excellent work performance Maintain work procedures and hold staff accountable should standards not be met Submissions of reports timeously and accurately. Salary: Competitive package offered Application Process: To apply for the above-mentioned position, please e-mail your CV, recent head & shoulder photo, matric certificate and qualifications to: Solutions@workafrica.co.za Use “WAREHOUSE MANAGER” as a reference in the subject field. If you don’t hear from us within 2 weeks of your application, please consider your application unsuccessful Additional Info: 3 to 5 years Salary: RR23000 to R28000 Job Reference #: 2170138248
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East London (Eastern Cape)
PURPOSE OF ROLE: The Human Resource Officer is responsible for providing Human Resource Advice and support to business operations, that is in line with business policies and frameworks. Guide the business in terms of ethical procedure and good employee relations. OUTPUTS: Employee Relations § Provide effective case management of people related issues, disciplinary, grievance. § Manage employee relations and ensure IR processes align with the labour law. § Represent company during conciliation and arbitration at CCMA dispute. § Draft and maintain employment contracts and addendums. § Produce and submit reports on HR activity. Reward and Performance Management Provides administrative support in Performance Review processes, ensuring that all Performance ratings recorded and relevant PM documentation is filed in employee personnel files. Manage the workflow in terms of Sales Management commission structure for management approvals HR Coordination Schedules and manages logistical arrangements for Employee Engagement sessions and People sessions in own area of responsibility and/or responsible location. QUALIFICATIONS Minimum degree or equivalent qualification in HR and or related field FUNCTIONAL/TECHNICALCOMPETENCIES § Understanding of Performance Management and improvement processes § Understanding of Reward and Compensation processes § Human Resources information systems understanding § BCEA, Employment Equity, Labour Relations Act and Skills Development Act § Human Resources and Company Policies and Procedures § Minimum 2 - 3 years’ experience in HR role(s) in a comparable environment § Understanding of Talent Management processes BEHAVIOURAL COMPETENCIES § Engage the business § Problem-Solving § Diplomacy and tact, discretion and confidentiality § Analytical/Diagnostic ability § Service Orientation § Detail and process orientation § Action orientated § Strong Communication written and verbal § Process Orientation § Willingness to travel
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