Resource officer

PURPOSE OF ROLE: The Human Resource Officer is responsible for providing Human Resource Advice and support to business operations, that is in line with business policies and frameworks. Guide the business in terms of ethical procedure and good employee relations. OUTPUTS: Employee Relations § Provide effective case management of people related issues, disciplinary, grievance. § Manage employee relations and ensure IR processes align with the labour law. § Represent company during conciliation and arbitration at CCMA dispute. § Draft and maintain employment contracts and addendums. § Produce and submit reports on HR activity. Reward and Performance Management Provides administrative support in Performance Review processes, ensuring that all Performance ratings recorded and relevant PM documentation is filed in employee personnel files. Manage the workflow in terms of Sales Management commission structure for management approvals HR Coordination Schedules and manages logistical arrangements for Employee Engagement sessions and People sessions in own area of responsibility and/or responsible location. QUALIFICATIONS Minimum degree or equivalent qualification in HR and or related field FUNCTIONAL/TECHNICALCOMPETENCIES § Understanding of Performance Management and improvement processes § Understanding of Reward and Compensation processes § Human Resources information systems understanding § BCEA, Employment Equity, Labour Relations Act and Skills Development Act § Human Resources and Company Policies and Procedures § Minimum 2 - 3 years’ experience in HR role(s) in a comparable environment § Understanding of Talent Management processes BEHAVIOURAL COMPETENCIES § Engage the business § Problem-Solving § Diplomacy and tact, discretion and confidentiality § Analytical/Diagnostic ability § Service Orientation § Detail and process orientation § Action orientated § Strong Communication written and verbal § Process Orientation § Willingness to travel

The purpose of this role is to work in the Resource Development unit in particular in supporting the Combatting Wildlife Crime unit and Resource Developer - in liaising with field teams, gathering, synthesiing and structuring information on program and project progress. The role will involve writing concise and informative reports and analysing data/information to convey project progress/impact Responsibilities and duties Gather, collate and synthesise data and information from Combatting Wildlife Crime Programme stakeholders Develop high-quality reports and supporting documentation in line with donor criteria and Combatting Wildlife Crime Programme requirements Be prepared and willing to perform tasks outside the given job description when asked from time to time Requirements Qualification in Social Sciences/Communications/Similar. A qualification in report writing (certificate/diploma) Experience working with or knowledge of local and international conservation NGOs and donors Knowledge of conservation programmes and organisations The ability to write clear, compelling reports (exceptional verbal and written communication skills (English) The ability to collate and synthesise complex technical information from disparate sources/stakeholders to provide timely and impactful reports, which requires an ability to build relationships with staff from diverse stakeholder groups, often in remote areas Basic understanding of data analysis and interpretation Keen eye for detail and accuracy Ability to work under pressure in a fast-paced and changing environment and honour deadlines Ability to travel as required Possession of a valid driver’s license.

Overview of key activities: IR duties: · Provide all aspects of IR. · Investigate and initiate all misconduct and incapacity related matters. · Apply relevant Labour legislation. · Issue IR relevant warnings according to the relevant policies. · Maintain and develop the personnel filing system relevant to IR. · Preparing documentation for CCMA, Bargaining Council cases and or Labour Court · Liaise with GEO regularly on IR and EE matters. Arrange all internal enquiries with GEO staff. · Incapacity process – initiate and investigation, ensure HR Admin applies for Disability timeously. Employment Equity and Skills Development Committee: · Submission of WSP & ATR with MerSeta. · Liaise / coordinate all Employment Equity and Skill Development committee aspects. · Submission of EE reports with Department of Labour. · Update EEA 12 & 13. · EE notice boards MEIBC: · Adherence to Constitution and Main Agreement. – Exemption Constitution and Independent Exception Appeal Board · Conciliation and Arbitration where required. · Wage demarcations and National Wage Negotiations · Party and Non-party Employer Associations. Other: · Provide data and prepare management information reports. · Carry out any other reasonable ad hoc duties in order to support the HR department. · Undertake other duties commensurate with the post. · Responsible for one or more major section(s) in the Human Resources function such as recruitment, performance appraisals, etc. · Supervise Human Resource officers. The criteria and requirements are as follows: · Applicant must have passed and be in possession of a Matric certificate. · A recognised relevant Degree/Diploma is essential. Preference will be given to a Labour Law Qualification. · Must have at least 5 years’ relevant experience in an HR environment · Must be competent in Excel, Word and Power Point (assessment can be done) · Must have administrative / clerical experience · The ability to apply Policies · Effective written and verbal communication skills · Working knowledge of Sage People / Absolve Appsent · Knowledge of Recruitment & Selection, Training & Development. · Thomas International Assessment Tool accreditation will be advantageous. EMAIL: recruit@rmgrecruitment.co.za

A trusted manufacturer, supplier and installer of various garage and other doors, is currently recruiting for a Field Service Co-ordinator. Responsibility: The job incumbent will be responsible for ensuring effective and efficient management of all operational aspects of field service including some job sales, scheduling, staffing assignments, procurement, and support to ensure customer satisfaction with all on-site work. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: - Attending meetings and collaborative forums with internal departments - Communicate effectively with customers, management, employees and installation, service, and repair field teams - Installation, service, and repair job planning and operations - Manage daily scheduling and rotation of installation, service, and repair field teams - Identifying priority jobs and scheduling field teams accordingly - Installation, service, and repair job resource management - Works with field service teams to ensure all aspects of job are complete - Works with Procurement Officer for scheduling of resources required at job sites - Ensure proper safety and ergonomics standards and guidelines are met - Ensures accurate records and written reporting procedures are performed and maintained - Tracks and documents orders to ensure proper billing at project completion - Tracks and maintains records of warranty work - Manage multiple projects - Support Sales team - Ensuring Customer satisfaction - Identifying process improvements and other opportunities - Maintaining good customer relations CORE SKILLS: - Outstanding written and spoken communication skills - Excellent interpersonal skills - You are customer-centric; adept at building and maintaining customer relationships TO APPLY: If your background matches the requirements and you would like to apply or receive more information, please: • Click on the "Apply" button or • Apply online at www.casupport.co.za/vacancies or • Forward a comprehensive CV to admin@casupport.co.za with “FIELD SERVICE CO-ORDINATOR" in the subject line. We thank all candidates for their interest and advise that only those under consideration will be contacted. Job Reference #: CPT000753 Consultant Name: Ilana AuretPieters