Relationship marketing customer management

The position require someone with a passion for marketing. It will be a minimum requirement to have previous experience in marketing. The position will mainly be focused on servicing existing clients and supporting the company with brand awareness. Admin management and providing admin support to the larger team will be crutial. Hours: Mon - Friday 7.30 - 16:30 Salary: Negotiable depending on experience level The individual will have the following skill set: Excellent interpersonal skills Experience working with clients on the phone & maintaining good customer relationships Being able to multi-task Work with volumes would require excellent skills in terms of planning and execution of tasks to meet deadlines Fluent in English Minimum of 5 years marketing related work experience. Experience with social media marketing will be advantageous If you have a University degree or graduated from the AAA school of marketing you only require a min of 2 years work experience to qualify. If you think you meet the requirements and want to be part of a global firm and work with clients in the luxury hospitality industry please apply by following these steps: 1. Send a recent colour photograph 2. Attach your updated CV 3. Confirm your notice period 4. Availability for an interview in Somerset West Please note that in order to apply you need to have your own transport and live in close proximity of Somerset West.

Port Elizabeth - Complement Recruitment are recruiting for a Sales and Marketing Manager from within the information technology / telecommunications / related industry. The ideal candidate will help lead our further growth, with over 19 years in business, we provide innovative technology solutions that help organisations improve, grow and evolve. Salary: R35-45k+ CommissionMinimum Requirements:Grade 12; Relevant tertiary qualification would be advantageous.Proven track record of individual and leadership performance.Minimum 5 years of sales experience, preferably at a similar company.Minimum 5 years of marketing experience, preferably at a similar company.Minimum 5 years of leadership experience, preferably at a similar company.Driver’s License, Own Transport – willing and able to travel locallyCompany Values:Services: Digital Transformation, Software Development, Cloud Solutions, Internet Solutions, Voice Solutions and IT Consulting.Products: Microsoft 365, Microsoft Azure, Microsoft Dynamics 365, Microsoft Office 365, Microsoft Power Platform, Microsoft SharePoint, K2, Software Licensing and Hardware.Our Vision: To build a better tomorrow through technology.Our Mission: To provide innovative technology solutions that help organisations improve, grow and evolve.Innovation – Continuously learning, innovating and evolving.Integrity – Ethical conduct and delivering on promises.Excellence – Exceptional quality and value creation.Ownership – Taking responsibility for outcomes and results.Health – Work, life, physical, mental and spiritual health.Sustainability – Planet and people before profitDuties:Lead sales and marketing departments at a strategic and operational level.Fuel the growth of the company through once off and recurring profit.Achieve individual and departmental goals/targets aligned with the organisation.Grow sales pipeline in target markets within existing and new regions.Establish new and grow existing relationships with clients, suppliers and partners.Commit to continuous improvement and on-going skills development.Prospect, build and manage pipeline that are inline with the sales strategy at the time.Builds relationships with senior management in order to effectively serve the customerFrequently engage / communicate with account customersManage customer perceptions of services providedEnsure all new business accounts are implemented timeously and effectively.Continually align sales efforts that are inline with the company Sales Strategies.

“We’re able to anticipate customer issues before they occur.” Deliver amazing customer experiences by building long-term customer relationships that are personalized, proactive, and predictive across marketing, sales, and service. We offer the following: -Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting

PureGroup SA is a national telecoms company, providing various telecommunication and IT solutions to businesses. These solutions include hosted switchboards, VoIP services, Managed IT services, Fibre, Connectivity services and more. PureGroup is looking for ambitious and high-energy sales executives to join our team in our Port Elizabeth branch. Duties include: Actively cold calling and direct sales telephonically and through canvassing different areas in-person to prospective customers Establishes, develops and maintains business relationship with prospective customers to generate new business for the organisation's product/service Researches sources for developing prospective customers and for information to determine their potential Develops clear and effective written proposal/quotation for prospective customers Coordinates sales effort with marketing, sales management, accounting logistics and technical service stakeholders Analyses the territory/market's potential and determines the value of prospective customer's value to the organisation Identifies advantages and compares organisation's products/services Plans and organises personal sales strategy by maximising the return on time investment Supplies management with oral and written reports Salary: From R15,000.00 per month

Expanding FSP located in Port Elizabeth is hiring into permanent roles. 6 Positions to be filled with immediate effect. This position requires suitable applicants to have sales and customer relations experience, paired with a knack for building professional relationships. You will be dealing with elite clientele, hence a corporate demeanor and business like mindedness is key. You will also be required to step into a mentoring role after having received the necessary training. Requirements Include: Senior Certificate/ Diploma/Degree in Sales & Marketing/Business Management Currently residing in Port Elizabeth and surroundings Articulate SA ID Under the age of 30

A stimulating and rewarding career offering awaits the successful professional in their field as Digital Marketing/Lead Specialist within a company. MAIN PURPOSE OF THE POSITION:The ideal candidate should be self-motivated, customer focussed, highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and ultimately improve sales volumes across all brands.Process and systems management is key to the success of this role, while showing proficiency in market research and statistical analysis. A dynamic personality with a drive to support the sales teams to improve performance, control and maintenance of their virtual leads. HIGH-LEVEL KEY PERFORMANCE AREAS:-DIGITAL MARKETING: Content Strategy – The design and functionality of all company websites, also responsible for all website content and for creating and implementing the content strategy to ensure online objectives are met. SEO and SEM – responsible for ensuring that the websites are easily found by the target audience. Optimising website structure and content for search engines (SEO) and/or facilitating the use of paid online advertising (SEM) to drive relevant traffic to their website. E-Commerce – where appropriate, be responsible for converting website visits into online sales. Social Networking – responsible for managing the online presence and brand through all social networking tools such as Facebook, Twitter and Google. Planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Ensure a consistent look and feel across all public marketing channels that adhere to our branding and style guidelines/kit; LEAD GENERATION: Manage, nurture, and convert inbound leads into sales opportunities. Generating and converting new customer leads in partnership with the sales teams. Customer analysis and interaction, relationship building and re-targeting prospects through campaign management to improve conversion ratios on the various platforms. Conduct a needs analysis and determine prospects pain points Assist with strategy, creation, and implementation of current/future marketing campaigns Perform analysis of marketing and sales data and report performance of all branches results. Identify opportunities to improve closing sales ratios for sales teams. Report ou... Job Reference #: CPT000567/MO

I hold a Distinction in Sales & Marketing Management, from Damelin Management School, and have 10 years Sales Rep experience and at least 2 years Sales Management Experience. Over the years, I have worked in the FMCG Sector, Commercial Tyre Industry, Commercial Forklift tyre & rental industry, and in the Retail sector. I have experience in managing sales teams, and experience in Branch Management. These experiences have given me valuable exposure to administration procedures, basic HR management, disciplining of staff, managing of sales teams, product and service marketing, brand promotion & promotional events at store level, brand quality and freshness, stock control, logistics planning, sales budgeting and forecasting, setting of sales targets for field sales teams, maintaining key customer relations, and more. My sales experience covers internal sales, external sales, direct sales & supply chains. I have travelled the Border Kei & Transkei regions extensively, dealing with both chain stores and individual businesses, large and small. I am willing to travel, and spend nights away from home, should the job at hand require it. My mature mind, enables me to be a very quick study, learning new products with ease. At the end of the day - product knowledge can easily be learned by any youngster, but a selling skill cannot be learned so easily - and I have that vital skill that sets me above and apart from the rest. My personality type, extensive experience and exposure, has made me a very successful Sales Rep. Being old school, I believe in face to face interaction with clients, on a regular basis, building a trust bond between your company, and your customers. This strengthening the relationship and loyalty, which I have found, often gives you preference above your competitors. (Higher orders, more shelf space, etc) These little tricks of the trade are often lost or overlooked in today’s fast paced environment. When the only goal is pushing sales, but neglecting vital customer relationships – the long term effects on your business, may be devastating, and only become when it is too late to rectify. Hire me today - you won't regret it.

TENANT LIAISON OFFICER / EAST LONDON - responsible for managing a portfolio of 840 Units.  Role Purpose: To oversee the management of the building complex, including management of relationships with tenants, rental collection, leasing of units and management of service providers and maintenance of the building. Minimum Requirements: Grade 12 education Relevant qualification in built environment, i.e. building/property management 2 years building management, property management and/or tenant liaison experience 3 years administration experience Basic accounting knowledge and experience Computer literacy is essential. Key Performance Areas: Marketing – Engage in marketing activities Pre-take on assessment – new applicants/credit checks/interviews/affordability/vetting of applications Take on, handover and record keeping – processing of lease agreements, complete lease packs, explain conditions to new tenants, capturing of new tenant data, opening of record file, inspection of units, handover process to new tenant, discuss house rules with new tenants Accounts – Rental statements, Rental Payments, Cashbook, Journals, reconcile bank statements, Municipal Accounts, new water accounts, closing off and transferring ex tenants water accounts with the municipality where applicable. Health & Safety – perform internal health & safety inspection, issue work to contractors, follow safety regulations Debt Collection – manage rental collection process, implement credit control procedures, inspect all arrear rental units weekly, identify tenants in arrears, attorney liaison for collection Tenant relationships – Establish tenant focus group, communicate and support, deal with complaints, monitor and report any illegal businesses operating on premises, Manage tenant relationships Management of Service Providers – Management of all Maintenance, Cleaning, Refuse Collection, Security, Garden Services and any other services Welfare advice and support – Network and establish contacts with social workers and welfare agencies Reporting – Produce reports covering vacancies, proposed evictions, absconders, waiting lists, maintenance, cleaning and security issues ROLE REQUIREMENTS GENERIC SKILLS: Communication (Advanced) Facilitation (Advanced) Conflict Management (Advanced) Customer Service Relationship Management (Advanced) Teamwork TECHNICAL KNOWLEDGE AND SKILLS Eviction Management (Basic)... Additional Info: 3 to 5 years Salary: RNegotiable Job Reference #: 3768678550 Consultant Name: Claire O'Reilly

TENANT LIAISON OFFICER / EAST LONDON - responsible for managing a portfolio of 840 Units. See application process for required documents to be sent with your application. Role Purpose: To oversee the management of the building complex, including management of relationships with tenants, rental collection, leasing of units and management of service providers and maintenance of the building. Minimum Requirements: Grade 12 education Relevant qualification in built environment, i.e. building/property management 2 years building management, property management and/or tenant liaison experience 3 years administration experience Basic accounting knowledge and experience Computer literacy is essential. Key Performance Areas: Marketing – Engage in marketing activities Pre-take on assessment – new applicants/credit checks/interviews/affordability/vetting of applications Take on, handover and record keeping – processing of lease agreements, complete lease packs, explain conditions to new tenants, capturing of new tenant data, opening of record file, inspection of units, handover process to new tenant, discuss house rules with new tenants Accounts – Rental statements, Rental Payments, Cashbook, Journals, reconcile bank statements, Municipal Accounts, new water accounts, closing off and transferring ex tenants water accounts with the municipality where applicable. Health & Safety – perform internal health & safety inspection, issue work to contractors, follow safety regulations Debt Collection – manage rental collection process, implement credit control procedures, inspect all arrear rental units weekly, identify tenants in arrears, attorney liaison for collection Tenant relationships – Establish tenant focus group, communicate and support, deal with complaints, monitor and report any illegal businesses operating on premises, Manage tenant relationships Management of Service Providers – Management of all Maintenance, Cleaning, Refuse Collection, Security, Garden Services and any other services Welfare advice and support – Network and establish contacts with social workers and welfare agencies Reporting – Produce reports covering vacancies, proposed evictions, absconders, waiting lists, maintenance, cleaning and security issues ROLE REQUIREMENTS GENERIC SKILLS: Communication (Advanced) Facilitation (Advanced) Conflict Management (Advanced) Customer Service Relationship Management (Advanced) Teamwork Additional Info: 3 to 5 years Salary: RNegotiable Job Reference #: 3768678550

Job Position: Telesales Consultant Ref: 3663 Location: Port Elizabeth Salary: R8500 per month basic with Provident Fund + commission Qualifications / Requirements: Minimum of Matric Minimum of 5 years telesales experience with a good track record Excellent English and Afrikaans with the ability to communicate clearly (verbally and in writing) Email, Excel and Word proficient Individual should be target / sales driven, energetic, confident, self motivated and willing to learn Outstanding organisational skills Ability to multitask and prioritize workload Attention to detail essential Own car or reliable transport Key Performance Areas: Sales / telesales: Telephonic sales of product lines to targeted customers in office products and IT products in accordance with schedules Handling of all telephonic enquiries with regards to sales orders, pricing etc as needed Customer liaison as needed Cold calling and opening of new accounts and prospects and sales leads End User cold calling Administration: Implementation of monthly call plan and covering allocated customer base Completion of monthly sales call sheets (weekly during the probationary period) Follow up on customer repairs (if any) and queries Follow up on quotations Liaise with Marketing Department on any email promotions or campaigns Communication: Liaise with warehouse on deliveries and collections Liaise with courier for any out of town deliveries and collections Maintain excellent relationships with clients Monthly sales review and planning meeting with Branch Manger Additional duties: Participation in marketing and promotional activities when required Maintenance of customer database The acceptance of other duties beyond the general scope of this function as and when required by management Responsibility: Qualifications / Requirements: Minimum of Matric Minimum of 5 years telesales experience with a good track record Excellent English and Afrikaans with the ability to communicate clearly (verbally and in writing) Email, Excel and Word proficient Individual should be target / sales driven, energetic, confident, self motivated and willing to learn Outstanding organisational skills Ability to multitask and prioritize workload Attention to detail essential Own car or reliable transport Key Performance Areas: Sales / telesales: Telephonic sales of product lines to targeted customers in office products and IT products in accordance with schedules Handling of all telephonic enquiries with regards to sales orders, pricing etc as needed Customer liaison as needed Cold calling and opening of new accounts and prospects and sales leads End User cold calling Administration: Implementation of monthly call plan and covering allocated customer base Completion of monthly sales call sheets (weekly during the probationary period) Follow up on customer repairs (if any) and queries Follow up on quotations Liaise with Marketing Department on any email promotions or campaigns Communication: Liaise with warehouse on deliveries and collections Liaise with courier for any out of town deliveries and collections Maintain excellent relationships with clients Monthly sales review and planning meeting with Branch Manger Additional duties: Participation in marketing and promotional activities when required Maintenance of customer database The acceptance of other duties beyond the general scope of this function as and when required by management Salary: R8500 Job Reference #: Telesales Consultant

vERP is the fresh & unique solution of modern days ERP Package / Software Developed, Customize and Marketed by ILICO SERVICES LTD. (An ISO 9001:2008 Certified Company) having more than 2600 + clients like INDIAN ARMY, STEEL AUTHORITY INDIA LTD. CLUB, HEALTH MINISTRY GOVT. OF WEST BENGAL INDIA, ISRAEL POLICE, DIGITAL FORENSIC, GOVT. COLLEGE, MANUFACTURING, SERVICING COMPANY, HEALTH INDUSTRY etc. Enterprise Resource Planning (ERP) We offer ERP solution which has the 16 unique modules which can be customized as per your requirement. Our ERP has been developed using ASP.NET 4.5 (C#), WCF, xHTML, jquery, ajax, Telerik and database is in Ms SQL Server 2008 R2 and above. It is a web browser-based can work in Online, cloud and offline using the local server Sales & Distribution Purchase - E Tendering Finance - Accounts (Tax) Customer Relationship Management (Crm) Supply Chain Management (Scm) Project Management Manufacturing - Production - Qc Point Of Sale (Pos) Hr & Payroll Servicing, Material Management - Inventory - Warehouse Sub Contracting Marketing - Emailer Document Management User Administration Data Administration (Global Settings) URL: http://ilico.in/Demo Title: 11 Year old company selling ERP Software Find the video presentation about our company and about the vERP https://vimeo.com/258570525 Email: help@verp.in Contact: +91-8697778888

vERP is the fresh & unique solution of modern days ERP Package / Software Developed, Customize and Marketed by ILICO SERVICES LTD. (An ISO 9001:2008 Certified Company) having more than 2600 + clients like INDIAN ARMY, STEEL AUTHORITY INDIA LTD. CLUB, HEALTH MINISTRY GOVT. OF WEST BENGAL INDIA, ISRAEL POLICE, DIGITAL FORENSIC, GOVT. COLLEGE, MANUFACTURING, SERVICING COMPANY, HEALTH INDUSTRY etc. Enterprise Resource Planning (ERP) We offer ERP solution which has the 16 unique modules which can be customized as per your requirement. Our ERP has been developed using ASP.NET 4.5 (C#), WCF, xHTML, jquery, ajax, Telerik and database is in Ms SQL Server 2008 R2 and above. It is a web browser-based can work in Online, cloud and offline using the local server Sales & Distribution Purchase - E Tendering Finance - Accounts (Tax) Customer Relationship Management (Crm) Supply Chain Management (Scm) Project Management Manufacturing - Production - Qc Point Of Sale (Pos) Hr & Payroll Servicing, Material Management - Inventory - Warehouse Sub Contracting Marketing - Emailer Document Management User Administration Data Administration (Global Settings)

TENANT LIAISON OFFICER / EAST LONDON - responsible for managing a portfolio of 840 Units. This is an urgent 6 month fixed term contract with the possibility of becoming permanent.  See application process for required documents to be sent with your application. Role Purpose: To oversee the management of the building complex, including management of relationships with tenants, rental collection, leasing of units and management of service providers and maintenance of the building. Minimum Requirements: Grade 12 education Relevant qualification in built environment, i.e. building/property management 2 years building management, property management and/or tenant liaison experience 3 years administration experience Basic accounting knowledge and experience Computer literacy is essential. Key Performance Areas: Marketing – Engage in marketing activities Pre-take on assessment – new applicants/credit checks/interviews/affordability/vetting of applications Take on, handover and record keeping – processing of lease agreements, complete lease packs, explain conditions to new tenants, capturing of new tenant data, opening of record file, inspection of units, handover process to new tenant, discuss house rules with new tenants Accounts – Rental statements, Rental Payments, Cashbook, Journals, reconcile bank statements, Municipal Accounts, new water accounts, closing off and transferring ex tenants water accounts with the municipality where applicable. Health & Safety – perform internal health & safety inspection, issue work to contractors, follow safety regulations Debt Collection – manage rental collection process, implement credit control procedures, inspect all arrear rental units weekly, identify tenants in arrears, attorney liaison for collection Tenant relationships – Establish tenant focus group, communicate and support, deal with complaints, monitor and report any illegal businesses operating on premises, Manage tenant relationships Management of Service Providers – Management of all Maintenance, Cleaning, Refuse Collection, Security, Garden Services and any other services Welfare advice and support – Network and establish contacts with social workers and welfare agencies Reporting – Produce reports covering vacancies, proposed evictions, absconders, waiting lists, maintenance, cleaning and security issues ROLE REQUIREMENTS GENERIC SKILLS: Communication (Advanced) Facilitation (Advanced) Conflict Management (Advanced) Customer Service Additional Info: 3 to 5 years Salary: RNegotiable Job Reference #: 3768678550

OUTBOUND FTTH/BUSINESS INTERNET SALES REPRESENTATIVE Applicants are invited to apply for the above mentioned position to be based in Port Elizabeth. This person will report to the Sales Manager / Head of Division. 헣헨헥헣헢헦험 헢헙 헥헢헟험: The Sales Agent will be responsible for calling on businesses and houses marketing our products. The applicant must establishing client needs, upsell to existing customers. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key performance areas will include. but are not limited to: - Achieve monthly targets - Conduct desktop feasibility for customer (Fibre, Wireless,LTE, Satellite) - Capture customer information accurately - Assess customers connectivity requirement - Quote customer based on assessment - Arrange site surveys where required - Ensure customer order is booked and processed - Process upgrade requests / contact current customers to upsell - Manage active leads and close old quotes - Ad hoc tasks given by management - Attend and assist with Marketing events - Visit our stores regularly to drive sales in store - Conduct brand activations - Cold calling - Door to door sales 헧헵헲 혀혂헰헰헲혀혀헳혂헹 헰헮헻헱헶헱헮혁헲 헺혂혀혁 헵헮혃헲 혁헵헲 헳헼헹헹헼현헶헻헴 헲혅헽헲헿헶헲헻헰헲/혀헸헶헹헹혀: - Highly self-motivated - Target driven - Minimum of 2 years’ experience in Sales and Information Technology Industry (FTTH, Business Internet Sales advantageous) - A team player who can positively and productively impact the company - General telephone etiquette and good product knowledge - Exceptional customer service and communication skills Qualifications: - Matric Certificate - Driver’s license Company car will be provided. All applicants to provide detailed CV, motivational letter, copies of qualifications and copy of ID. Please forward your CV to hendrik.vheerden@vodadealers.co.za

OUTBOUND FTTH/BUSINESS INTERNET SALES REPRESENTATIVE Applicants are invited to apply for the above mentioned position to be based in Port Elizabeth. This person will report to the Sales Manager / Head of Division. The Sales Agent will be responsible for calling on businesses and houses marketing our products. The applicant must establishing client needs, upsell to existing customers. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key performance areas will include. but are not limited to: - Achieve monthly targets - Conduct desktop feasibility for customer (Fibre, Wireless,LTE, Satellite) - Capture customer information accurately - Assess customers connectivity requirement - Quote customer based on assessment - Arrange site surveys where required - Ensure customer order is booked and processed - Process upgrade requests / contact current customers to upsell - Manage active leads and close old quotes - Ad hoc tasks given by management - Attend and assist with Marketing events - Visit our stores regularly to drive sales in store - Conduct brand activations - Cold calling - Door to door sales - Highly self-motivated - Target driven - Minimum of 2 years’ experience in Sales and Information Technology Industry (FTTH, Business Internet Sales advantageous) - A team player who can positively and productively impact the company - General telephone etiquette and good product knowledge - Exceptional customer service and communication skills Qualifications: - Matric Certificate - Driver’s license Company car will be provided. All applicants to provide detailed CV, motivational letter, copies of qualifications and copy of ID. Please forward your CV to vanessa.heyns@vodadealers.co.za

Job Functions: • Sales • Business Development • Product Management Summary of Job Description: • Develop and maintain retail customer client relationships • Implement company marketing and promotion strategies • Develop and grow retail store paint contractors group capacity • Develop retail management/staff product knowledge and skills Minimum Requirements: • Marketing Management Qualification preferred • Valid Driver’s license is essential • Minimum 2 – 3 years experience in a marketing environment • Must be fluent in English and Afrikaans • Willingness and ability to travel for work purposes often is essential • Must have excellent communication and people skills • Problem solver with a dynamic personality • Enthusiastic and friendly Working Hours: • Monday to Friday: 7h30 to 17h00 • Saturdays: 8h00 to 12h00 Please include your salary expectation on your CV. UNLESS YOU MEET ALL THE MINIMUM REQUIREMENTS, PLEASE DO NOT APPLY. NB - If you have not been contacted within 2 weeks, please consider your application unsuccessful.