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Professional telephone etiquette


Top sales list professional telephone etiquette

Bloemfontein (Free State)
Job Purpose: To conduct social survey interviews by telephone with members of the public and businesses. Duties & Responsibilities: After completing initial training, a freelance interviewer’s work will involve: • Attending project briefings • Conducting telephone interviews using appropriate equipment, as indicated in What will you need? section, • Adhering to interview protocols (e.g. probing fully, following question wording precisely, coding correctly etc) • Attending training as and when required • Being available for contact by telephone with the Project Coordinator, and Mthente Staff members • Having a commitment to Mthente’s policies and quality procedures for freelancers • This role will include elements of cold calling What will you need? • Functional computer/laptop with at least Windows 7 • Computer must be compatible with the software used by Mthente for VOI calls • 24kbps to be able to call through the system, • Access to fixed line Broadband or at least 1GB of data • Basic computer skills • Professional Telephone manner • Good level of computer skills • Good standard of written and spoken English • to be a self-motivated individual • Good listening and persuasion skills • At least 20 hours of availability each week (working a minimum of 6-hour days) Essential Competencies • Following instructions and procedures • Persuading and influencing • Presenting and communicating information • Delivering results and meeting customer expectations • Adapting and responding to change • Coping with pressures and setbacks • Respond positively to Project Coordinator feedback and guidance Desirable Competencies: • Adhering to principles and values • Working with people • Writing and reporting Remuneration: Rate dependent on project. Rate per completed interview Please complete information on the link below https://www.surveymonkey.com/r/fieldworkerdatabase
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Port Elizabeth (Eastern Cape)
Job Position: Telesales Ref: 3559 Location: Port Elizabeth (Markman) Salary: R10 000 per month commensurate with experience and qualification + benefits To start 1st October 2020 Working hours: Monday to Friday 7.30 am to 4.30 pm Qualifications / Requirements: • Must be available to commence 1st October 2020 • Excellent telephone etiquette with good English language and confidently spoken • Telesales and sales experience • Own transport essential • Must be reliable and responsible Responsibility: To start 1st October 2020 Working hours: Monday to Friday 7.30 am to 4.30 pm Qualifications / Requirements: • Must be available to commence 1st October 2020 • Excellent telephone etiquette with good English language and confidently spoken • Telesales and sales experience • Own transport essential • Must be reliable and responsible Salary: R10000 Job Reference #: Telesales - PE
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Port Elizabeth (Eastern Cape)
Profin is looking to employ Medical Aid Administrator with a professional and pleasant personality and who can demonstrate advanced skills and knowledge. JOB DESCRIPTION: Key performance areas and duties: · Data capturing · Quotations · Client services · General Administration · Claim submission, follow up and escalations · Conservation MINIMUM REQUIREMENTS: Skills/ Competencies and Experience • Good written and verbal communication skills • Computer literacy (MS Outlook, Word and Excel) • Administration skills and ability to work under pressure • Effective Time Management • Fully Bilingual in English and Afrikaans, advantageous • Excellent telephone etiquette • Customer Service orientated • Team player with exceptional interpersonal skills How to apply: Send all the below mentioned via email: recruitment@profinbrokers.co.za 1. CV with contactable references 2. Matric Certificate 3. Post Matric Certificate or Statement of Results 4. Copy of you ID Only those who meet the qualifying criteria and who submit all the necessary documentation will be considered. If you have not been contacted within 2 weeks of application then please consider your application unsuccessful.
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Port Elizabeth (Eastern Cape)
The following position exists at Classic ado Melbro Wholesale (Pty) Ltd – Gqeberha (Port Elizabeth) Branch: Key Job Functions Sales Mainly responsible to serve a top group of customers Must do follow-up calls on ALL requests made by customers Must know the function of ALL new lines that arrives Keep the customer informed of ALL new lines and promotional items Ensure that the end displays are kept FULL, NEAT and TIDY at all times Customer Service Assist customers at all times in a helpful, courteous manner. Personally, look after your group of customers Willing to do customer visits and cold calls when required. General Advise the Manager of customer requests for specific products. Update the manager daily with all your customer’s info Requesting additional stock as and when required Ensure that the ends and dump bins are neat and tidy at all times. All functions regarding the above must be done daily Requirements Matric or equivalent qualification Exceptional customer service skills Good communication and administration skills Sales driven Computer literate Team player Able to work under pressure Product knowledge Telephone etiquette Must be willing to work overtime Clear criminal record Willing to change tea/lunch times to assist with customer needs Advantage MCBA – in-house system Valid driver’s license Own Vehicle Computer literacy: Windows & MS Office Closing date – Tuesday, 20 July 2021. Please only submit cv's in Word or PDF format. · If you are an enthusiastic and energetic professional with all of the above criteria and ready to take on the challenge please send a clearly marked CV to Vacancies.PLZ@melbro.co.za · Place position applying for in the “Subject” line. · No late applications will be accepted. · Only shortlisted candidates will be contacted.
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East London (Eastern Cape)
Telesales / Sales assistants required. MFP Group is a leading supplier of all office automation equipment. Including Copiers, Printers and telephone systems. Are you a people's person, team player and a go getter? Responsibilities: Cold calling, New Business canvassing, updating CRM. Minimum requirements: Matric, Fluent English, Great telephone etiquette, Fully computer literate. Remuneration: Basic R8000. Must be able to prove track record at interview if considered. Should you not be contacted within 48 hours, please consider your application unsuccessful. Submit CV's to cv@mfpgroup.co.za
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East London (Eastern Cape)
Sales consultants required. MFP Group is a leading supplier of all office automation equipment. Including Copiers, Printers and telephone systems. Are you a people's person, team player and a go getter? Positions: Sales consultants - Junior, Senior and Management level Responsibilities: Cold calling, New Business canvassing, updating CRM, Composing quotes, closing deals Minimum requirements: Matric, Fluent English, Great telephone etiquette, Fully computer literate, own vehicle, own cellphone, 2 years industry experience. Remuneration: Basic R10 000 - R20 000, Great Comm structures Must be able to prove track record at interview if considered. Should you not be contacted within 48 hours, please consider your application unsuccessful. Submit CV's to cv@mfpgroup.co.za
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East London (Eastern Cape)
Sales consultants required. MFP Group is a leading supplier of all office automation equipment. Including Copiers, Printers and telephone systems. Are you a people's person, team player and a go getter? Positions: Sales consultants – Junior and Senior. Responsibilities: Cold calling, New Business canvassing, updating CRM, Composing quotes, closing deals Minimum requirements: Matric, Fluent English, Great telephone etiquette, Fully computer literate, own vehicle, own cellphone, 2 years industry experience. Remuneration: Basic R10 000 - R20 000, Great Comm structures Must be able to prove track record at interview if considered. Should you not be contacted within 48 hours, please consider your application unsuccessful. Submit CV's to cv@mfpgroup.co.za
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East London (Eastern Cape)
Sales consultants required. MFP Group is a leading supplier of all office automation equipment. Including Copiers, Printers, CCTV and telephone systems. Are you a people's person, team player and a go getter? Positions: Sales consultants – Junior and Senior. Responsibilities: Cold calling, New Business canvassing, updating CRM, Composing quotes, closing deals Minimum requirements: Matric, Fluent English, Great telephone etiquette, Fully computer literate, own vehicle, own cellphone, 2 years industry experience. Remuneration: Experience dependent and please express your expectation. Must be able to prove track record at interview if considered. Should you not be contacted within 48 hours, please consider your application unsuccessful. Submit CV's to cv@mfpgroup.co.za
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East London (Eastern Cape)
Sales consultants required. MFP Group is a leading supplier of all office automation equipment. Including Copiers, Printers, CCTV and telephone systems. Are you a people's person, team player and a go getter? Positions: Sales consultants – Junior and Senior. Responsibilities: Cold calling, New Business canvassing, updating CRM, Composing quotes, closing deals Minimum requirements: Matric, Fluent English, Great telephone etiquette, Fully computer literate, own vehicle & own cellphone. Remuneration: Basic R10 000 - R25 000, Great Comm structures Must be able to prove track record at interview if considered. Should you not be contacted within 48 hours, please consider your application unsuccessful. Submit CV's to cv@mfpgroup.co.za
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East London (Eastern Cape)
Sales consultants required. MFP Group is a leading supplier of all office automation equipment. Including Copiers, Printers, CCTV and telephone systems. Are you a people's person, team player and a go getter? Positions: Sales consultants - Junior & Senior Responsibilities: Cold calling, New Business canvassing, updating CRM, Composing quotes, closing deals Minimum requirements: Matric, Fluent English, Great telephone etiquette, Fully computer literate, own vechicle, own cellphone, 2 years industry experience. Remuneration: Basic + Comm structure Must be able to prove track record at interview if considered. Should you not be contacted within 48 hours, please consider your application unsuccessful. Submit CV's to cv@mfpgroup.co.za
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South Africa
CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before 28 February 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  0R simply Get R1500 off once you pay in full,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact Nelly on: 081 056 5545; 011 334 2704
Free
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Alberton (Gauteng)
CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before31MARCH 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  0R simply Get R1500 off once you pay in full,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact united city college on: 081 056 5545; 011 334 2704 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg
Free
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Alberton (Gauteng)
CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGEbrModules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing SkillsbrbrAT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-br FREE Registration before30 APRIL 2015,br Pay 3 Months in Advance and attend the 4th Month Free,br 20% Discount on Full Payment of your Tuition Fees,br 0R simply Get R1500 off once you pay in full,br Free Learners Licencebr Free Driver’s Licence (ONLY applicable to Policing Students)br For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)br Free Computer Lessonsbr Free WIFIbr 24 hours internetbr If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rankbr ACCOMMODATION AVAILABLEbrbrFor more information please contact united city college on: 081 056 5545; 011 334 2704brOR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg
Free
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Plettenbergbay (Western Cape)
Front Office/Receptionist Looking for a well groomed, bubbly person (male/female) to man front office Responsibilities: answer calls make bookings greet clients in adequate manner daily emails (queries) collating invoices Requirements: senior certificate + hospitality diploma advantage prior front office experience telephone etiquette Computer skills A salary of R9000 per month is on offer How To Apply: Suitable candidates may Fax complete Resume, CV and ID directly to 086-55-63-236 OR apply online (specify your availability to start) Apply before 30/01/2017. Please note that Recruiters may delete or expire jobs at any time.
R 9.000
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Alberton (Gauteng)
CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before 31 JULY 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE or more information please contact united city college on: 081 0565545; 011 334 2704 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg
Free
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