Permanent hotel

My client, a five star establishment based in Stellenbosch is seeking to employ a Front-line Hotel Receptionist with experience in the hospitality industry. All applicants must be willing to work shifts. Duties will include: Welcome guests as they arrive at the hotel. Checking guests in and out Issuing keys Taking reservations by telephone or email Preparing bills and dealing with payments. Duties: Min Grade 12 Hospitality qualification will be to your advantage Professional appearance and excellent communication skills Willingness to work shifts

Trainee General Manager Internship. A boutique hotel in Cape Town, we are looking for a bright, enthusiastic individual with a drive to succeed and progress their career. This is a paid internship for someone with experience of Hospitality in a hotel environment. You must have previous experience and be very capable of running OTA's. Guest relations and good administration skills are a must. Please do not apply if you have no experience in this environment. This is a training post for 6 months with the chance of permanent employment after. You must be smart, presentable an willing to take part in all aspects of this business. From board meetings to helping housekeeping you will need to be very flexible. Sometimes long hours during peak season. However, every 3rd weekend off. Please send a CV with a covering letter why this job is for you. Please add your expected salary. Applicants with no expectation of salary won't be considered. Closing date Friday

Stellenbosch. An Independent award-winning village hotel needs a F&B / restaurant manager/ Chef to run the inhouse restaurant and the F&B department of the hotel. The ideal candidate can work independently and can be creative (within the guidelines of the owner) in building on the established brand. The restaurant has exciting possibilities for growth that must still be explored.The candidate must be proficient in the kitchen and professional in the running of the restaurant and F&B department. Restaurant serves breakfast and lunch and is operational from 7.00 – 17.00.Requirements: Matric plus relevant qualification in hospitality trade Own transport Fully bilingual – Afrikaans and English Willingness to work extended hours

Stellenbosch. An Independent award-winning village hotel needs a Junior Chef to run the inhouse restaurant and the F&B department of the hotel. The ideal candidate can work independently and can be creative (within the guidelines of the owner) in building on the established brand. The restaurant has exciting possibilities for growth that must still be explored.The candidate must be proficient in the kitchen and professional in the running of the restaurant and F&B department. Restaurant serves breakfast and lunch and is operational from 7.00 – 17.00.Requirements: Matric plus relevant qualification in hospitality trade Own transport Fully bilingual – Afrikaans and English Willingness to work extended hours

My client, a five-star establishment based in Stellenbosch is seeking to employ a friendly. Front-line Assistant Front Office Manager who is willing to work shift work (including weekends). with previous experience in a similar environment. The ideal candidate will also have experience in operating OPERA Responsibilities: To stand in for the Front Office Manager in her absence To ensure that all Receptionists are following standard operating procedures in order to work effectively as a team providing the best possible service to our guests To guide and lead Receptionist to work in accordance with standard operating procedures To take leadership in the training and orientation of new Receptionists that joins the team or those Receptionists requiring training. (Inc conjunction with Front Office Manager) To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience Check-in and check-out of arrival guests/groups To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service To deal with guest requests to ensure a comfortable and pleasant stay To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible To be responsible for accurate and efficient accounts and guest billing processes To assist in keeping the Hotel Reception area clean and tidy at all times To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area To administer all routes of reservations to ensure that room bookings are made and recorded accurately To ensure that all reservations and cancellations are processed efficiently To keep up to date with room prices and special offers to provide accurate information to guests To assist with concierge related duties such as arranging transfers, excursions etc. for guests To report any maintenance, breakage or cleanliness problems to the relevant Manager To administer the general petty cash system and float in an accurate manner To undertake all training as required (e.g., first aid, health and safety, customer service) To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire To undertake any other ad-hoc duties relevant to the post, as and when required Requirements: Previous Shift Leader / Assistant Front Office Manager experience Previous customer service experience Previous experience in hospitality Experience in OPERA Previous experience in Health & Safety, First Aid etc A friendly and welcoming approach High standards of dress and presentation Ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant... Job Reference #: SW002351/JM