Permanent customer service positions

Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com

My client, a five-star establishment based in Stellenbosch is seeking to employ a friendly. Front-line Assistant Front Office Manager who is willing to work shift work (including weekends). with previous experience in a similar environment. The ideal candidate will also have experience in operating OPERA Responsibilities: To stand in for the Front Office Manager in her absence To ensure that all Receptionists are following standard operating procedures in order to work effectively as a team providing the best possible service to our guests To guide and lead Receptionist to work in accordance with standard operating procedures To take leadership in the training and orientation of new Receptionists that joins the team or those Receptionists requiring training. (Inc conjunction with Front Office Manager) To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience Check-in and check-out of arrival guests/groups To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service To deal with guest requests to ensure a comfortable and pleasant stay To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible To be responsible for accurate and efficient accounts and guest billing processes To assist in keeping the Hotel Reception area clean and tidy at all times To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area To administer all routes of reservations to ensure that room bookings are made and recorded accurately To ensure that all reservations and cancellations are processed efficiently To keep up to date with room prices and special offers to provide accurate information to guests To assist with concierge related duties such as arranging transfers, excursions etc. for guests To report any maintenance, breakage or cleanliness problems to the relevant Manager To administer the general petty cash system and float in an accurate manner To undertake all training as required (e.g., first aid, health and safety, customer service) To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire To undertake any other ad-hoc duties relevant to the post, as and when required Requirements: Previous Shift Leader / Assistant Front Office Manager experience Previous customer service experience Previous experience in hospitality Experience in OPERA Previous experience in Health & Safety, First Aid etc A friendly and welcoming approach High standards of dress and presentation Ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant... Job Reference #: SW002351/JM

My client is an established national retailer, seeking to employ a Junior Administrator in Paarl. The successful candidate must have Matric and a valid drivers license. Knowledge and experience: Grade 12 essential Using computer programs and software (SAGE) Admin related functions e.g. cashing up, filing, receiving cash i.e debit cards Basic knowledge of business operation processes Knowledge and understanding of payment types and products Own transport and driver’s license is essential Responsibilities: Process payments and issue receipts in a professional and friendly manner Prepare and collate credit notes Answering of telephones in a professional, friendly manner and redirecting the calls Processing of GRC’s / GRS Processing of IBT’s Processing of insurance cover information Obtaining authorization of GRC / Audit Train and IBT movement reports before filing Ensure all invoices and credit notes are in order and files Ensure fling is up to date Preparation of EFT paperwork for authorization Uploading of Discovery Insure checks Action POD / Invoices / Order requests ad per DR’s department recons Updating of demo / display recon Reconciliation of Beame units issues and received Compiling of reports i.e unders & overs; receipts; outstandings etc Respond to debtors and creditor queries Assist in the ordering of staff clothing for the store Responsible to keep the admin office and filing area tidy General housekeeping (coffee area, customer waiting area and overseeing facilities cleaning schedule – ensure cleaning is done as per schedule done by manager) General administration duties and ad-hoc projects Skills / Requirements: Excellent telephone skills Excellent listening skills Good writing skills Deadline orientated Excellent customer service / orientation High attention to detail High level of accuracy Positive approach to work / relationships Must be willing to work every 2nd Saturday 08:00 to 13:00 Must be willing to stand in for Admin staff when on leave Will be required to work in Stellenbosch once a week (Wednesdays)

My client provides engineering services to one of the world's largest international oil and gas companies. They are currently seeking to employ a Master Electrician / Instrumentation Technician to be based at their plant in the northern Mariane Islands on a year contract. Housing and flights will be provided by the company. Duties and Responsibilities This dual Electrical / Instrument Technician is an integral role responsible for maintaining assets to ensure safe, sustainable and reliable performance in line with best practice. Will be utilizing fault finding and inspection skills on preventative and break down maintenance with fixed plant equipment. General electrical service, maintenance, and installations Performing maintenance, troubleshooting, repairs, inspection, and testing of client systems. Communicating with customers upon arrival and before leaving work sites. Meeting with customers to review assignments and analyze problems Involvement in challenging projects Read and interpret an electrical drawings Quoting small works and site management Must have valid Electrical license Conversant with current variation supplies. Ability to switch current supplies to different outputs in both Single & 3 Phase I.e. US 110v 60Hz to 220v 50Hz or vice versa. Ability to review bid documents pertaining to Electrical work. Passion to learn Strong commitment to customer service Self-starter who is willing to work autonomously Exception communication skills Great time management

My client, in the Information Technology solutions provider based in Stellenbosch is seeking to employ a Senior Technical Specialist. The ideal candidate will have 3 - 4 years experience and the necessary A+, N+ and MCITP / MCTS / MCSA qualifications. The purpose of this role is to provide a single point of contact for end users to receive support, and maintenance within the organizations computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all computer hardware and equipment to ensure optimal workstation performance.The Senior Technical Specialist will also troubleshoot problematic areas using either one of the following ways; onsite visit, via telephone, email or remote support.Main duties / Key Accountabilities: Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software. The position responsibility requires independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. To Progress/close incidents to satisfactory conclusion on the incident system. Works with vendor support contacts to resolve technical problems. Ensure Desktop computers interconnect seamlessly with diverse systems. Work with procurement staff to purchase hardware and software. Assesses functional needs to determine specifications for purchases. To provide a mentor and training role to co-workers. Other Duties as required. Requirements: 3-4 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016. Experience supporting MacOS Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc. Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint. Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers. Experience installing/uninstalling software, patches, updates on Desktops and Laptops. Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems. Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points. Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc. Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing. Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting. Knowledge regarding, routers (logging into a router. basic configuration) Knowledge of anti-virus and virus removal. Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software. Basic Server knowledge: sharing, security, basic Active Directory knowledge creating domain accounts and understanding of Active Directory. Customer Service experience. Education and Training: Grade 1...

Our client in the automotive sector seeks to employ a Production Supervisor to be based at their plant in Uitenhage. Duties: Production Planning Co-coordinating all activities of the department including shifts Ordering and ensuring raw materials conform to process requirements Ensure machines are utilized efficiently in order to meet set targets Check quality and record and report deviations (ISO TS 16949) Ensure all health, safety and environmental standards are maintained Plan machine maintenance downtime in consultation with Maintenance Conduct training and appraising of employees Ensure all departmental budgets are met Control material utilization and minimize waste Provide good customer service and communication Promote good employee relations Complete daily reports accurately and on time Deal with daily industrial relation problems Ensure all manufacturing systems are maintained Ensure the factory is opened and closed daily Carry out monthly stock takes Apply & enforce principles Requirements: National Diploma or other relevant qualification Minimum 3 years’ experience in manufacturing environment Good technical product and process knowledge Strong communication skills in the English language Ability to plan, organize and control Ability to motivate a workforce Ability to work as a team player Ability to work with minimal supervision Self-disciplined Good communicator Honest, punctual and reliable Job Reference #: PE004317/CT

My client, an international agricultural concern spesialising in the propagation of fruit and based in the Winelands / Boland is in the process of setting up a nursery. This is excellent opportunity for graduates (Agronomists, Horticulturists, Crop Scientists, Farm Managers) with 1 â?? 2 years + industry experience to join this dynamic company and further your career. There will be various positions becoming available in the next 12 months. Some of the positions available at the moment are: Agricultural Technicians Sales / Customer Support Representatives Propagation Team Leader Propagation Manager Commercial Manager Requirements: Matric plus post matric degree, diploma or certificate in the agricultural sector Working experience in the agricultural field Own transport and valid drivers licence Preference will be given to candidates living in the Boland Only SA citizens will be considered Job Reference #: SW002339/JM

My client, an international agricultural concern spesialising in the propagation of fruit and based in the Winelands / Boland is in the process of setting up a nursery. This is excellent opportunity for graduates (Agronomists, Horticulturists, Crop Scientists, Farm Managers) with 1 â?? 2 years + industry experience to join this dynamic company and further your career. There will be various positions becoming available in the next 12 months. Some of the positions available at the moment are: Agricultural Technicians Sales / Customer Support Representatives Propagation Team Leader Propagation Manager Commercial Manager Requirements: Matric plus post matric degree, diploma or certificate in the agricultural sector Working experience in the agricultural field Own transport and valid drivers licence Preference will be given to candidates living in the Boland Only SA citizens will be considered Job Reference #: SW002339/AM

My client, an international agricultural concern spesialising in the propagation of fruit and based in the Winelands / Boland is in the process of setting up a nursery. This is excellent opportunity for graduates (Agronomists, Horticulturists, Crop Scientists, Farm Managers) with 1 - 2 years + industry experience to join this dynamic company and further your career. There will be various positions becoming available in the next 12 months. Some of the positions available at the moment are: Agricultural Technicians Sales / Customer Support Representatives Propagation Team Leader Propagation Manager Commercial Manager Requirements: Matric plus post matric degree, diploma or certificate in the agricultural sector Working experience in the agricultural field Own transport and valid drivers licence Preference will be given to candidates living in the Boland Only SA citizens will be considered

Strive for service success that improves customer satisfaction and should display a willingness to learn and to share knowledge on a day to day basis. RESPONSIBILITIES Providing service and customer support during field visits or dispatches Managing all on site installation, repair, maintenance and test tasks Diagnosing errors or technical problems and determining proper solutions Tie workflow to schedule Produce timely and detailed service reports Document processes Operate vehicle in a safely manner and use field automation systems Follow all company filed procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations and/or briefings Build positive relationships with customers DUTIES & KNOWLEDGE Completed A+ or N+ course Completed N3 / N4 course (Electrical / Electronics) CCTV Installation and maintenance experience Access Control Installation and maintenance experience Working knowledge of Ethernet and wireless computer networks Working knowledge of MySQL databases, Linux (Ubuntu server) and Windows Experience working with Java is advantageous Fault finding on Access Control and Time & Attendance Systems (Including hardware & software components) Installation of POS terminals (including OS & applications) Support and troubleshooting of installed hardware and software Troubleshoot, test, repair and service technical equipment Maintenance and installation of various other hardware solutions and systems as required MINIMUM REQUIREMENTS 2 - 3 years’ proven experience Code 8 driver's licence & own reliable transport - essential Excellent verbal and written communication skills (English & Afrikaans) Neat and presentable, reliable and responsible with good problem solving ability Familiarity with mobile tools and applications Good timekeeping skills Job Reference #: CPT000264/SG

A successful company based in Cape Winelands is seeking to employ a Operations Manager to join their team. Responsibilities: Customer relations: Build and maintain strong client relationship with the client Regular communication with the client Understand and manage the needs of the client Implement cleaning plan to the client’s satisfaction Deliver a prompt and superior service to all clients – always going the extra mile Complaints management; Manage and report complaints, according to the non-conformance process. Follow up and provide client with timeous feedback regarding complaints. Sales; Farm existing clients for cross sales opportunities and additional business. E.g. High cleaning, carpet cleaning etc. (Typical “once-off” cleaning opportunities) Identify new business opportunities or clients and provide leads to Head Office Human Resources; Provide strong leadership to all cleaners at sites. Implement the Industrial Relations policy where needed. Provide cleaning staff with on-the-job training. Ensure all sites are staffed efficiently Manage Absenteeism Do interviews with candidates Effective communication with staff Ensure time sheets/ attendance sheets are completed correctly Complete weekly Supervisor Report Adherence to company policy and procedures Safety, Health, Environment and Quality (SHEQ) A strong focus on employee safety, service- and process quality and environmental responsibility. Ensure that cleaners adhere to all Safety procedures. Ensure that all operations are in accordance with the Occupational Health and Safety Act, 1993. Maintain and check that all equipment is in good working condition and safely stored Ensure that waste management systems are implemented and maintained at all sites according to waste streams and customer requirements Ensure that all recyclable waste is recycled Ensure that waste disposal cost is minimized Ensure SHEQ site file is implemented and maintained Brand and image; Adherence to the Uniform- and Dress code policy. Maintain and manage a professional Brand image Profitability; Control direct expenses. Manage stock, e.g. complete requisitions for orders, know what stock is available; plan in advance to replace stock. Reduce cost, lead time, waste and accidents Regulate staff costs. Equipment; Controlling use of equipment (i.e. only authorized / trained people) Maintaining condition of...

Our client in the automotive sector seeks to employ a Total Productive Maintenance Coordinator (TPM). The purpose of this role is to ensure that all activities are properly coordinated and required resources/materials are available for the deployment of the TPM and corrective maintenance processes. Position based in Kariega/Uitenhage. Duties:· Co-ordinate all activities for the management and deployment of all production (UAP) based TPM systems. · Train production personnel to ensure sound working knowledge of TPM at Level 1 and 2 tasks. · Collate the summary results from each deployed TPM system. · Ensure the availability of all plant and equipment critical spares through speedy procurement and standard inventory management. · Manage the Level 3 and 4 Preventative Maintenance scheduling. · Update SAP MII/PMM system with job card information to ensure an accurate historical database. · Generate management reports detailing results of plant/equipment availability, MTBF, MTTR. · Manage and execute all service contracts and maintenance based NPP consumables.Requirements:- Diploma/Degree in technical field- N6 plus trade or Engineering Diploma/Degree- Computer literacy mainly Ms Excel and SAP MII/PMM System- 5 years maintenance/engineering experience- Proven experience in a procurement process with understanding of maintenance needs- Proven analytical team member who can work independently- Customer focus and goal driven Job Reference #: PE004302/CT

Driver Training Manager (Permanent)The Trucks & Buses Southern Africa Department, has an exciting position for a Driver Training Manager. The incumbent’s responsibility will be to manage the driver training function for the company. Trucks and Buses Southern Africa in compliance to the Company's Integrity Code.Main Tasks:Driver Training Strategy Development:Develop and implementation of a driver training strategy in line with the strategic objectives of the company's Trucks and Buses Southern Africa.Development of Driver Training Material:Development of application specific driver training in order to meet the needs of the companyTrucks & Buses customers within their unique operations.Custom Tailored training packages for:Specific industries i.e. PBS operations, Abnormal load operations, Mining operations etc.KAM and Retail customers, CSP identified customers and Fleetboard identified customers. Driver Training Supplier Development & Management:Ensure that the appointed supplier(s) for driver training within T&B perform driver standard according to the Service Level Agreement. To develop the supplier according to the required standards specified by Truck Training (Germany). This include administrative support for the appointed supplier(s). Dealer Driver Training Development:Implement the dealer driver train the trainer programme and manage the dealer driver trainers to ensure effective handover of vehicles and training of customers within the dealer network. Driver Training & Benchmarking:Facilitate practical driver training with the company's Trucks and Buses Dealers’ driver trainers and customer (drivers and driver trainers) to ensure the efficient utilisation of the T&B products in various operations.Engage in benchmark route analysis for dealer and customers to ensure effective driving methods on specified routes. Driver training conferenceFacilitate Dealer trainers and KAM driver trainers at annual driver training conference. Knowledge, Skills and Attributes: Specific knowledge Trucks and Buses Product knowledge Trucks and Buses Telematic systems (Fleetboard) Practical and Theoretical driver training processes Presentation and Training SkillsQualifications - InternalMatric/Grade 12 + NQF Level 6 qualification or equivalent Code 14 license will be an advantageExperience:Commercial Vehicles Commercial Vehicle Driving and Driver TrainingTrucks and Buses Southern Africa is proud to be an equal opportunity employer.Please forward CV and ALL supporting documentation to, recruiter@profilepersonnel.co.za. Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.

We are currently seeking to employ a Sale/Customer Relations Consultant at our Port Elizabeth branch. Successful candidate will be responsible for: • Assisting walk in customers • Assisting customers over the phone • Liaising with customers during and after the sale • Invoicing • Liaising with warehouses for stock and deliveries • Stock take • Merchandising • Assist customers with complaints and queries • Assist the service department when needed • Liaising with suppliers and buyers regarding stock and special orders. Requirements: • Retail experience as salesperson in the furniture industry • Matric / Grade 12 certificate • Clear criminal record • South African citizen / Permanent South African Resident • Reside in/or near the area • Reliable transports (public transport will be accepted, if reliable) • Must be prepared to work weekends and public holidays

Job Vacancies available in these countries.Contact now UAE(Dubai)Qatar,USA,UK,Germany,Australia,New Zealand,France,Finland,Canada,Mexico and many more countries. Salesman Saleswoman Waiter Driver Nanny Cook Cleaner Maid Nanny Cook Chef Cook Banker Bank Manager DHL Saleswoman Contractor Road Construction Woker General Labour Electrician Factory Workers Retail Health care and social assistance Architecture Lecturer Museum Worker Stockroom Assistant Scheduler Customer Assistant Admin & Clerical Permanent Vacancies Checkout Operator General Assistant News Operations Communications And Research Assistant Sales Advisor Customer Service Assistant - Pharmacy we have many positions which are not mentioned here.contact now theodorekeknepper@outlook.com contact now Thanks