Operations management contact centres

Our client situated in Tzaneen, South Africa, has a vacancy for a suitably qualified and experienced Operations Manager: Nurseries Are you a hard-working leader with a passion for agriculture, plant propagation and business management? Are you a dynamic thinker with excellent negotiation skills and experience in nursery management? Do you have what it takes to exceed customer expectations, while driving a sustainable business and returning maximum profits for the company? If so, then you may be our next Nurseries Operations Manager! Reporting to the General Manager, the incumbent will be responsible for managing the WFE avocado nurseries in a sustainable manner that exceeds customer expectations and delivers maximum returns for the company. The incumbent must drive a process of continuous improvement, lead the nursery team in a process of successfully adopting superior propagation techniques, and establish a supply of quality plant material that will meet the demanding requirements of an ever-expanding operation. Qualifications and Expertise • 5 years' experience in nursery management • 3 years' business management experience • BSc Agric (or similar), or a Degree in Business Management • Nursery management and clonal tree production techniques • Fully computer literate (MS Office - Word and Excel, Microsoft AX) Knowledge • Thorough knowledge of business management • A solid understanding of plant propagation Skills • Lead a team through a process of change and continuous improvement while optimising the production capacities of the nurseries • Excellent business English skills (written and spoken) • An ability to communicate detail, while giving clear work instructions • Excellent negotiation skills Attitude/Behaviour • Hard working with the ability to thrive under pressure • Determined to make a success of challenging situations • Meticulous attention to detail • Have an inherent energy directed towards leading and being a part of a team • Accountability The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Job Reference #: 201687

Our client situated in Tzaneen, South Africa, has a vacancy for a suitably qualified and experienced Operations Manager: Nurseries Are you a hard-working leader with a passion for agriculture, plant propagation and business management? Are you a dynamic thinker with excellent negotiation skills and experience in nursery management? Do you have what it takes to exceed customer expectations, while driving a sustainable business and returning maximum profits for the company? If so, then you may be our next Nurseries Operations Manager! Reporting to the General Manager, the incumbent will be responsible for managing the WFE avocado nurseries in a sustainable manner that exceeds customer expectations and delivers maximum returns for the company. The incumbent must drive a process of continuous improvement, lead the nursery team in a process of successfully adopting superior propagation techniques, and establish a supply of quality plant material that will meet the demanding requirements of an ever-expanding operation. Qualifications and Expertise • 5 years' experience in nursery management • 3 years' business management experience • BSc Agric (or similar), or a Degree in Business Management • Nursery management and clonal tree production techniques • Fully computer literate (MS Office - Word and Excel, Microsoft AX) Knowledge • Thorough knowledge of business management • A solid understanding of plant propagation Skills • Lead a team through a process of change and continuous improvement while optimising the production capacities of the nurseries • Excellent business English skills (written and spoken) • An ability to communicate detail, while giving clear work instructions • Excellent negotiation skills Attitude/Behaviour • Hard working with the ability to thrive under pressure • Determined to make a success of challenging situations • Meticulous attention to detail • Have an inherent energy directed towards leading and being a part of a team • Accountability The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus. Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201687 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201687

Our client situated in Tzaneen, South Africa, has a vacancy for a suitably qualified and experienced Operations Manager: Nurseries Are you a hard-working leader with a passion for agriculture, plant propagation and business management? Are you a dynamic thinker with excellent negotiation skills and experience in nursery management? Do you have what it takes to exceed customer expectations, while driving a sustainable business and returning maximum profits for the company? If so, then you may be our next Nurseries Operations Manager! Reporting to the General Manager, the incumbent will be responsible for managing the WFE avocado nurseries in a sustainable manner that exceeds customer expectations and delivers maximum returns for the company. The incumbent must drive a process of continuous improvement, lead the nursery team in a process of successfully adopting superior propagation techniques, and establish a supply of quality plant material that will meet the demanding requirements of an ever-expanding operation. Qualifications and Expertise • 5 years' experience in nursery management • 3 years' business management experience • BSc Agric (or similar), or a Degree in Business Management • Nursery management and clonal tree production techniques • Fully computer literate (MS Office - Word and Excel, Microsoft AX) Knowledge • Thorough knowledge of business management • A solid understanding of plant propagation Skills • Lead a team through a process of change and continuous improvement while optimising the production capacities of the nurseries • Excellent business English skills (written and spoken) • An ability to communicate detail, while giving clear work instructions • Excellent negotiation skills Attitude/Behaviour • Hard working with the ability to thrive under pressure • Determined to make a success of challenging situations • Meticulous attention to detail • Have an inherent energy directed towards leading and being a part of a team • Accountability The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus. Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201687 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566.

Our client situated in Tzaneen, South Africa, has a vacancy for a suitably qualified and experienced Operations Manager: Nurseries Are you a hard-working leader with a passion for agriculture, plant propagation and business management? Are you a dynamic thinker with excellent negotiation skills and experience in nursery management? Do you have what it takes to exceed customer expectations, while driving a sustainable business and returning maximum profits for the company? If so, then you may be our next Nurseries Operations Manager! Reporting to the General Manager, the incumbent will be responsible for managing the avocado nurseries in a sustainable manner that exceeds customer expectations and delivers maximum returns for the company. The incumbent must drive a process of continuous improvement, lead the nursery team in a process of successfully adopting superior propagation techniques, and establish a supply of quality plant material that will meet the demanding requirements of an ever-expanding operation. Qualifications and Expertise • 5 years' experience in nursery management • 3 years' business management experience • BSc Agric (or similar), or a Degree in Business Management • Nursery management and clonal tree production techniques • Fully computer literate (MS Office - Word and Excel, Microsoft AX) Knowledge • Thorough knowledge of business management • A solid understanding of plant propagation Skills • Lead a team through a process of change and continuous improvement while optimising the production capacities of the nurseries • Excellent business English skills (written and spoken) • An ability to communicate detail, while giving clear work instructions • Excellent negotiation skills Attitude/Behaviour • Hard working with the ability to thrive under pressure • Determined to make a success of challenging situations • Meticulous attention to detail • Have an inherent energy directed towards leading and being a part of a team • Accountability The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus. Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201687 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201687

The Idea Portal is looking for an Operations Manager that will be responsible for spear-heading our operations/support department and its growth. As operations manager you will be required to build and improve our team which is responsible for numerous small to corporate scale support contracts.You will be responsible to build, implement and monitor business policies. Run departmental incentives and training programs. Drive and measure your support team. We’ve grown with more than 150% the past year as a time and attendance company and you will be challenged toimplement necessary changes to accommodate the growth.Some of your responsibilities will include, but is not limited to:●Be involved with, interview, hire and train support staff members.●Manage overall operations and its effectiveness and success.●Directing and monitoring responsibilities and duties within the support department●Addressing employee performance and corrective action plans.●Contribute operations information and recommendations to strategic plans and reviews.●Develop or improve operations systems by determining product handling and storage requirements.●Analyse process workflow, employee and space requirements and equipment layout; implement changes●Serve as the primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities.●Plan and forecast budget requirements for the support department.A full job description is available if you make the short list for the position. Before applying, make sure you familiarise yourself with our product and services here:Company: www.theideaportal.co.zaProduct: www.nako.co.za and http://lite.nako.co.zaMinimum salary of R18 000 (dependant on experience) + incentives and commission.Minimum 5 years experience in support or consultancy related positions.Minimum 2 years experience in management.To apply, or for more information, send your CV to jobs@theideaportal.co.za

KEY RESPONSIBILITIES Sales Management:- • Actively markets & sells products & services in the region to achieve agreed sales targets. • Acts as primary contact between clients & business • Engages with clients on a regular basis to maintain sound relationships. • Manages client concerns relating to service delivery & ensures resolution thereof. • Stays abreast of & informs GM of changing market & competitor trends. • Reports sales statistics to GM on a weekly basis. • Maintains a current & updated database on all clients in own portfolio. • Keeps informed of legislative requirements pertaining to document retention. • Provides customised solutions through an in-depth understanding of specific client needs relating to document classification & retention to ensure fast & effective retrieval. • Prepares & presents business proposals to existing & potential clients as required. Operational Management:- • Ensures operational throughput as per SLA agreement for all clients & services. • Reviews & evaluates operational workflows & procedures to customise & improve job processes on a continuous basis. • Ensures optimisation of resources with respect to current workloads. • Ensures maintenance & optimal usage of fleet vehicles, & recommends additions or replacement of vehicles. • Monitors & ensures that all vehicles conform to corporate identity guidelines. • Ensures fast & effective retrieval of documents for delivery to clients as required. • Manages & ensures fast & effective collection & delivery of clients’ documents & records. • Monitors & ensures maintenance & servicing of all facilities. • Ensures physical security of facilities. • Manages & ensures adequate control of stock. • Ensures effective servicing of clients both on & off site. • Ensures that client requests are dealt with quickly & effectively in line with service expectations, & that all client queries are resolved satisfactorily. • Reports on operational productivity to GM on daily, weekly & monthly basis. • Refers Capex submissions to GM. • Reports capacity utilisation of operational resources & facilities to GM on a monthly basis. • Ensures that all retention centres & pre-staging areas comply with OSH Act & housekeeping guidelines. People Management:- • Ensures that staff are trained, skilled & that their expertise is optimally applied. • Implements staff policies & disciplinary processes appropriately. • Recruits appropriate staff with required skills to fill vacancies. Cost Management:- • Provides input into the compilation of regional budget. • Optimises resources to control & minimise costs. SUPERVISORY RESPONSIBILITIES: • Has overall responsibility for a staff complement of 1-30. QUALIFICATIONS, EXPERIENCE & KNOWLEDGE: • Degree or Diploma in Sales/Logistics/Warehousing Management/Supply Chain/Operations Management • 5 yrs sales exp in a services industry with a proven sales track record, with 2 yrs of management exp managing a small team • Must have own vehicle & valid driver’s licence EMPLOYMENT EQUITY

N4 – N6 TOURISM DIPLOMA 2015 REGISTRATION CURRENTLY IN PROGRESS AT UNITED CIT N Y COLLEGE The Diploma in Travel and Tourism aims to provide students with sound knowledge and practical skills required to perform effectively in the travel and tourism industry. The purpose of the qualification is to provide students with the ability to operate and apply themselves within the travel and tourism environment through effective communication and the development of managerial skills. This programme equips students to undertake travel and tourism functions such as the management of cultural and natural resources, sustainable development and the coordination of tourism activities. On successful completion of the programme, graduates will be able to seek entry level positions in the field of travel agency operations, tour guiding, tour operations and events. Students will also develop entrepreneurial skills to start their own small, micro and medium enterprises. N4: Travel Office Procedures, Travel Services, Tourist Destinations, Tourism Communication. N5: Travel Office Procedures, Travel Services, Tourist Destinations, Tourism Communication. N6: Travel Office Procedures, Travel Services, Tourist Destinations, Tourism Communication. Career Options: Accommodation Management, Conference and Event Planning, Restaurant and Food Services, Tourism Development, Transportation Management, Travel Counseling. AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  Free Registration before 30 APRIL 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  0R simply Get R1500 off once you pay in full,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact united city college on: 081 056 5545; 011 334 2704 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

IT Senior Technician Mango5 is one of the top BPO Outsource centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre has a rich history of delivering best in class BPO services. We are seeking a skilled IT Senior Technician to join our dynamic team. We comply with the workplace issued COVID regulations and adhere to the health and safety protocols at our premises. Duties and responsibilities include, but are not limited to: • Install software required for all employees in order to perform their duties. • Troubleshoot PC, network and email problems. • Set up new workstations. • User admin on SQL. • Software is installed when agreed on. • Keep servers running. • Reduce IT maintenance cost. • User/Hardware movement. • Quick response and completion times of tickets logged. • Adding PCs/Laptops to the domain. • Installing local and 3rd party software for agent, QA and back office users that is needed for them to work efficiently. • Ensure that PCs and laptops are virus free and password protected before allocation. Skills and requirements: • Excellent interpersonal and client facing skills and a friendly, approachable demeanour. • Excellent written and oral communication skills. • Excellent attention to detail and planning skills. • Ability to analyse problems, identify alternative solutions, and implement recommendations. • CCNA and MCSA or equivalent Network Integration Specialist Diploma. • Advanced knowledge and Experience of the following Networking concepts: TCP/IP, VoIP, QoS, MPLS, Firewall and VPN. • Advanced knowledge and Experience in Server Management VMware and Hyper-V, windows 2012+ and Linux. • Web Technologies knowledge would be an advantage. • Understanding of Helpdesk Processes. • Ability to troubleshoot effectively and quickly. • Own Transport. Working hours: Shift hours: 15:00 - 24:00 or 16:00 to 01:00 (according to day light savings) Must be willing to provide support over weekends. Remuneration Market Related E-Learning portal access to courses Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Job Reference #: 201080

Our client, situated in Tzaneen, requires the services of a suitably qualified, experienced and energetic Assistant Nursery Manager. Reporting to the Operations Manager: Nurseries, this position has the primary purpose of producing clonal avocado trees of the highest quality by professionally managing all horticultural processes and nursery staff. This is done with the objective of meeting the customer expectations and maximising profits for our clients company. Qualifications/Experience • BSc Agric or similar qualification • Nursery management and clonal tree production techniques • Business Management course • Fully computer literate [MS Office (Word and Excel), Microsoft AX] • Minimum of 3 years' experience in Nursery Management and 1 year's Business management experience • Valid driver's license Knowledge • Thorough knowledge of avocado clonal tree production Skills • Excellent leadership, management and planning skills • Negotiation skills • An ability to communicate in detail giving clear work instructions • Proficient Business-English skills (written and spoken) Attitude/Behavior • Horticultural intuition • Excellent leadership, management and planning skills • Ability to work under pressure • Must be determined and motivated The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Job Reference #: 201686

Our client, situated in Tzaneen, requires the services of a suitably qualified, experienced and energetic Assistant Nursery Manager. Reporting to the Operations Manager: Nurseries, this position has the primary purpose of producing clonal avocado trees of the highest quality by professionally managing all horticultural processes and nursery staff. This is done with the objective of meeting the customer expectations and maximising profits for our clients company. Qualifications/Experience • BSc Agric or similar qualification • Nursery management and clonal tree production techniques • Business Management course • Fully computer literate [MS Office (Word and Excel), Microsoft AX] • Minimum of 3 years' experience in Nursery Management and 1 year's Business management experience • Valid driver's license Knowledge • Thorough knowledge of avocado clonal tree production Skills • Excellent leadership, management and planning skills • Negotiation skills • An ability to communicate in detail giving clear work instructions • Proficient Business-English skills (written and spoken) Attitude/Behavior • Horticultural intuition • Excellent leadership, management and planning skills • Ability to work under pressure • Must be determined and motivated The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus. Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201686 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201686

This is a great opportune moment for exotic candidates(outside UNITED STATES) who wish to work here in the U.S in different skills such as Primary Skill Labour(PSL), Secondary Skill Labour(SSL) and Semi Skill Labour(SSL2) under the management of our company . Our company is eager to employ successful candidates to occupy the vacant position in the company here in DENVER, United STATES. The OXFORD Hotels United States requires workers. Qualified persons should contact us immediately for job placement. Language Requirements: Any of English, French, Spanish, Italian,and Dutch Employment Type: Full Time Yearly Salary: Unspecified Preferred Language of Resume/Application: English AVAILABLE POSITIONS ——————- CONFERENCE & BANQUETING OPERATIONS MANAGER DEMI CHEF DE PARTIE CHEF DE PARTIE FOOD & BEVERAGE TEAM MEMBERS STORE KEEPER CONTINENTAL/INTERCONTINENTAL DISHES COOK & CHEF ACCOUNT MANAGER ACCOUNTANT ACCOUNT AUDITOR CASHIER BANQUET SALES EXECUTIVE BANQUET SALES COORDINATOR CASINO F&B BAR CAPTAIN WAITER/WAITRESS BARTENDER HOST/HOSTESS ASSISTANT MANAGER OF FRONT OFFICE RECEPTIONIST CASINO & F&B FLOOR MANAGER CASINO F&B BAR SUPERVISOR CASINO F&B WASHER SERVICE STYLIST DOOR PERSON LOBBY ASSISTANT PART-TIME GUEST RELATIONS ASSISTANT FIRST AID WARDER QUALIFIED NURSES ASSISTANT FLOOR HOUSEKEEPER COMMIS HOUSEKEEPING SERVICES COORDINATOR ROOM ATTENDANT CLEANER SECURITY PERSONNEL FOREIGN/INTERNATIONAL LANGUAGE TRANSLATORS AND TEACHERS RESERVATIONS CLERK RESERVATION MANAGER BEAUTY THERAPIST MASSEUR/MASSA GIST SPA RECEPTIONIST ELECTRICAL ENGINEER MECHANICAL ENGINEER MARKETING ASSISTANT MARKETING ADVISER BUSINESS ANALYST CAFÉ ATTENDANT CAFÉ MANAGER COMPUTER OPERATOR INTERNET SERVICE EXPERT PHOTOGRAPHY Application process-please send us your documents by email: 1). Resume 2). Recent photo 3). Passport Copy Management The OXFORD Hotels, Denver UNITED STATES hr.oxfordhotels@gmail.com

Region: Free State Department: Operations Type: Full Time Overall Job Purpose: You will manage the overall store standards, staff performance and resolve customer queries. You will report directly to the Area Manager. Job Specification We need a self-motivated individual to fill this vacancy as a Store Manager at our Welkom 3 Store. In partnering with us, this position offers great growth potential. Minimum Requirements Grade 12 or equivalent qualification Two years retail management experience, essential A team player, with good communication skills Attention to detail Good customer service skills Must be energetic and able to cope with the long hours Able to work under pressure Ability to manage a retail store across boundaries Computer literate Knowledgeable in I.R Job Description Handle daily responsibilities that come with managing a store Ensure that the store policies are upheld Making sure that effective and efficient customer service is carried out Oversee store layout Liable for the store admin Dealing with customer queries Implementing strategies to increase sales Maintaining store standards Managing staff performance Interested persons should email a detailed to (Email Address Removed). Please specify the position and store that you are applying for in the "Subject' line. for all entries will be at end of business on. Correspondence will only be entered into with candidates who reach the short list. Should we not contact you within two weeks from the, please consider your application as unsuccessful. *Desired Skills: * * Retail Management

Telemarketing / Appointment Setters Fastest growing Travel & Leisure Company in South Africa is looking for 10 dynamic and motivated new staff members to join our Marketing Operations Office and be part of our very successful marketing team. To qualify for this position you will need to have the following!: A peoples person with Great Communication Skills and the love to speak to people on the phone Have a good speaking voice Fully Bilingual Afrikaans & English Ambitious with the drive to succeed Be able to work as part of a team No telemarketing experience needed, full training provided· OTE of up to R4/6000 per month. Basic plus commission Bonuses and ongoing incentives provided Promotion, Management positions also available Be able to start ASAP.· Reside in the Port Elizabeth area. Please contact 081 716 8664 to set up an interview