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Ms support group


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Stellenbosch (Western Cape)
We are an innovative, and dynamic Managed ICT services company, currently expanding and seeking skilled individuals. Being a market leader in our industry, we aim to provide an exceptional and stimulating work place. We offer a challenging, friendly and rewarding environment. We are looking for a Client Support Technician to join our team as soon as possible. Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk syste s. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 Fundamentals or equivalent CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Advantageous Experience with routers and firewalls Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Only applications through the link will be accepted.
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Stellenbosch (Western Cape)
Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS SQL Database Fundamentals Exam 364 or equivalent CCNA will be extremely advantageous Skills Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Please apply through the link below. Only applicants applying through the link will be accepted.
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Stellenbosch (Western Cape)
Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 Fundamentals or equivalent CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Advantageous Experience with routers and firewalls Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Please apply through the link if you are interested
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Stellenbosch (Western Cape)
The purpose of a Resource Development Support is to work in the Resource Development unit to support in terms of gathering, synthesising and structuring information on programme and project progress. The role will involve writing concise and informative reports and analysing data/information to convey project progress and impact. REQUIREMENTS: Qualification in Social Sciences/Communications/similar. A qualification in report writing (Certificate/Diploma) Experience working with or knowledge of local and international conservation NGOs and donors Knowledge of conservation programmes and organisations The ability to write clear, compelling reports (exceptional verbal and written communication skills (English) The ability to collate and synthesise complex technical information from disparate sources/stakeholders to provide timely and impactful reports, which requires an ability to build relationships with staff from diverse stakeholder groups, often in remote areas Basic understanding of data analysis and interpretation Keen eye for detail and accuracy Ability to work under pressure in a fast-paced and changing environment and honour deadlines Ability to travel as required Possession of a valid driver’s license. ADVANTAGEOUS: Advanced computer skills, particularly in using MS Word, MS Excel, MS PowerPoint and MS Publisher; and Ability to populate/use Excel for the development of infographics/dashboards using tools such as Power BI. RESPONSIBILITIES & DUTIES: Gather, collate and synthesise data and information Develop high-quality reports and supporting documentation Be prepared and willing to perform tasks outside the given job description when asked from time to time Job Reference #: CPT000274/SG
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Cape Town (Western Cape)
We offer the following: Desktop support. Microsoft office windows antivirus application setup and maintenance. Emails and internet remote support. Upgrading of workstations and reinstall of workstations. Hosting of domains – emails and web sides. (this include graphic and web designing) Backup solutions onsite and offsite with remote support (this include every workstation backup once a week offsite.) Price will be different depending on how big the organization is. SQL Database maintenance, setup and backup. PBX Hosting. (Creating of telephone systems of your dreams for next to nothing) Offside server hosting. (Rent a server for x amount and we secure and backup the server.) Deployment of new Active Directories and connecting computers to active directories and setting up group Policies. (DHCP, DNS, WLAN and Active directories) Security – antivirus (MacAfee, Avast, Norton and Eset) firewalls with group policies including active directories. VMware setup, maintain and hosting. We also have special offer where you as a business can rent a server offside and be sure to never loose data. This if a guaranteed secure server with only access who is given to. Server renting options. Ry- Tec Server Hosting Types of serversTruserv tm Price Per MonthR1299 Server Specs2 TB traffic Intel Xeon E3-1230 16 GB ECC RAM 2 x 1TB SATA HDD enterprise-class disk single power supply Software RAID 1 R445 setup Trusserv tm Plus Price Per MonthR1999 Server Specs4 TB traffic Intel Xeon E5-1620 32 GB ECC RAM 2 x 1TB SATA HDD enterprise-class disk single power supply Software RAID 1 R695 setup Truserv tm Commerce Price Per MonthR3099 Server Specs6 TB traffic Intel Xeon E5-2620 64 GB ECC RAM 3 x 1TB SATA HDD enterprise-class disk dual hot swap power supply H/Ware RAID 5 (battery backup) R895 setup We do remote support from anywhere. Costing related to our special support. Costing for remote support. 0 - 15 min15 - 30 min30 min and up per hour R62.50R125.00R250 Travel and call out Call out Distance1-10 km out10 to 20 km20 to 3030 and up Cost for travelR50R100R150R200 0 - 15 min15 - 30 min30 min and up per hour R62.50R125.00R250 We also offer SLA's on month to month bases and also half year and year contracts. SLA Contract cost. Special SLA PackagesMonth to month6 month contract1 year Contract CostingR1600.00R1400.00 per monthR1200.00 per month What is included 4 hour onside support every week 1 hour. Normally for backups and check is network and desktops is running smoof. There is also a contract for once off 1 year support R12000 once off for one year support. Please keep in mind all specials have one hour onside support per week. All other support will be R250 per hour. All hardware and software (licensing) will be at additional Cost. So this is a short idea of what we offer. Our motto for this business is not to get rich and charge a lot. We try to build relationships with every company and end user. That includes making everyone a part of the company and also to make sure you as end user end up being happy with our support. Feel free to contact us. Tel: 021 987 0479 Cell: 072 066 6819 Email: rytecits@gmail.com
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Stellenbosch (Western Cape)
RESPONSIBILITIES: · General Resolve user and client issues within SLA. Offer remote and potentially onsite support. Install and configure hardware and software components. Assist with user acceptance testing. Troubleshoot hardware and software issues. Perform root cause analysis. Repair or replace damaged hardware. Perform tests and evaluations of new software and hardware. Provide advanced user support and training. Pro-active communication to stakeholders. Conduct daily system checks and maintenance operations. Establish good relationships with all customers and colleagues. Manage technical documentation work with 3rd party vendors for system support. Technical Project Management. · Server Administration (Windows and/or Linux): Server administration and maintenance. User and Group administration. Backup administration. Network Administration: IP and Routing design administration. Security. Deployment of networks. Switch, Wi-Fi, Router and Firewall administration. DNS administration. Network traffic monitoring and troubleshooting. EDUCATION AND EXPERIENCE (minimum): SKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES: · Software: o Windows environment software § Microsoft Windows (desktop), Microsoft Server & Microsoft Office Suite § Anti-Virus Software (ESET) § Backup technologies (Altaro, Arc Server, Tape drives) § Infrastructure Monitoring (e.g. PRTG, Nagios, Solarwinds, etc.) § VM (e.g. HyperV, VMWare) o Linux environment software § Linux OS § DNS (Bind) § Mail (e.g. Postfix, Sendmail, Exim, etc.) § Fileserver (e.g. SMB, NFS, iSCSI, etc.) § VM (Proxmox) · Networking: o Midlevel knowledge of routing, switching, IP addressing & FW rules o Analysis/Troubleshooting software (e.g. Wireshark) o Cabling and Crimping o Network equipment experience (e.g. Ubiquity, Mikrotik, Cisco, Dell, Sonicwall, Fortigate, Huawei) · Other: o Python, PowerShell and other scripting skills o Proven telephonic and onsite support history. o Any additional software and database skills would be advantageous. o Experience in telecommunication/transmission systems including Wifi, LTE, 5G, VoIP, etc. would be advantageous. Experience in fiber optics would be advantageous.
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Johannesburg (Gauteng)
LIBERTY SOLUTIONS GROUP LAPTOP COMPUTER SUPPORT CENTRE Laptop and PC Repair (Hardware) *Building Custom PC’s *LCD/LED Screen Replacement *LCD Inverter Replacement *LCD Screen Hinge Replacement *Power/DC Jack Repair/Replacement *Power Supply Replacement *Keyboard Replacement *Motherboard Replacement *Processor Upgrade/Replacement *BIOS Chip Replacement *Hard Drive Data Recovery/Upgrade/Replacement/Factory Format/Advanced Partitioning *Memory Upgrade/Replacement/Diagnostics/Compatibility Testing Laptop and PC Repair(Operating Systems Support) Virus – Spyware – Malware Removal Operating System Installation Software/Program Installation Antivirus – AntiSpyware – AntiMalware Installation Classes and Instruction Classroom or Individual Lessons OFFICE ADDRESS 21B GOLDMAN STREET OPP BEARES FLORIDA 1709 ROODEPOORT GAUTENG. CONTACT NO: 0740956652
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South Africa (All cities)
Kanika Exports are manufactures & exporters of various types of products like- Threaded Rods/ Bars, Coil Rods/ Tie Rods , Threaded Studs, Hex Nuts, Hex Bolts, Plain Washers, Spring Washers, Spring Channel Nut,Strut Channel ,Channel Accessories ,Channel Brackets, Channel Fitting Accessories, Mild Steel Threaded Rods , Zinc Plated Threaded Rods, Steel Threaded Rods, Medium Carbon Steel Threaded Rods, Double Ended Threaded Rods, Fully Threaded Studs, Rolled threaded bars,MS thread rods and bars, UNF Threaded Rods, UNEF Threaded Rods, UNC Threaded Rods, Unified Threaded Rods, Metric Threaded Rods, BSW Threaded Rods, Black Thread Rods, plain threaded rods, oiled threaded rods, self color threaded rods Variety of Pipe Clamps , Hanger Clamps , Cantilever Arms , Base Plates etc. We exports our products to various countries like- Australia, Canada, USA , United Kingdom, Africa, UAE, Bangladesh, Sri Lanka and Nepal etc. from India, Punjab, Ludhiana. https://www.kanikagroup.in - Mobile No- 9872100027
Free
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Boksburg (Gauteng)
Specific Addiction Recovery Programs tailored to suit individual client needs. Out – Patient 12 step program Support group Life coaching program - moving forward after addiction Emotional healing program Trauma Counselling Recovery from Co-dependency & enabling (supporters) I am a trained professional in possession of a BA Degree in Theological Studies & Pastoral Counselling. I am registered with the Council for Counselors South Africa, registration number CO 2066. I believe that addiction is a very complicated and involved issue. It affects many people, not only the person in active addiction. That is why I have tailored specific outpatient based treatment / counselling programs to suit my client’s needs. We are all different and we all took a different path to get to where we are now, therefore, what works for one person may not work for another. Most importantly, I have been there having had a child in active addiction.
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Uitenhage (Eastern Cape)
Temp role +/- 3 years contract The Pilot Hall Vehicle Electronics team seeks a candidate responsible for managing and implementing special projects, processes, and engineering changes related to vehicle electronics. The role involves planning and coordinating tasks related to vehicle electrics/electronics, evaluating engineering changes using group systems, and participating in meetings to manage project timelines and address potential delays in the implementation phase. The candidate will also source technical product information to support new technologies and process optimizations. Key Responsibilities: Plan and coordinate deliverables associated with vehicle electrics/electronics changes. Evaluate and manage engineering changes to ensure compliance and buildability. Participate in local and group meetings to oversee project timelines and prevent issues. Source technical information to support process optimizations and prevent production interruptions. Liaise with international counterparts on quality and process standards. Qualifications: Diploma or higher in electrical engineering (excluding heavy current) or mechatronics. Minimum 3 years of project management experience; 1 year in vehicle manufacturing focused on electrics/electronics. Essential Skills: Strong problem-solving abilities and self-motivation. Collaborative team player with leadership skills. Ability to work under pressure and make sound decisions. Proficiency in MS Office Suite and MS Teams. Experience in coaching/training. Preferred Qualifications: Knowledge of vehicle electric/electronic systems. Intermediate understanding of the German language. Project management training or courses.
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Port Elizabeth (Eastern Cape)
Our client is looking for a Security System Engineer specializing in CCTV with Network experience and knowledge, to be based in Port Elizabeth. The role will include providing technical design for the Security Systems with a special focus on the CCTV element of an integrated security system being developed and installed for existing and prospective client base. Minimum Requirements: Minimum of 5 years’ experience in the security industry PSIRA Registered Driving license is essential Skills Required: Broad knowledge of the following technologies: CCTV, IP video, Intelligent Video, video storage & archiving, command/control display technologies and general Security system principles and practices. Good knowledge of technical infrastructure and integration technologies to include power, UPS, networking, communications Experience of design and implementation of large scale integrated security systems and complex projects. Demonstrate experience in the design, procurement and application of IT/security solutions/techniques in a commercial and/or law enforcement environment. Network experience to include WAN, LAN, firewall, network switch technologies and video transmission on IP networks. Ability to quickly develop professional and trusted relationships with a variety of cultures and clients. Willingness and ability to work flexibly and diligently. Good working knowledge of – and interest in – all areas of Security Design and Requirements. High level of self-motivation and an ability to work with a high level of initiative and limited supervision, in high pressure situations. Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members. Reasonable degree of IT Literacy – MS Word, Excel, PowerPoint MS Project. Carry out any reasonable request relating to job scope. Responsibility: Duties: To provide Security, CCTV and associated networking infrastructure designs and specifications to relevant company standards. To design and implement CCTV and security designs, in accordance with relevant statutes and codes and to do so in accordance with industry best practice and the Group Quality Assurance Systems. Act as the specialist CCTV technical liaison with the implementation team, this position is based at the site offices with visits to the job site location to support the role and tasks. Also support other disciplines of the project in various project office locations. Produce high level and detailed design technical documentation, including CAD drawing review and development. Including construction documentation. Input into the functional, performance and operational system specifications. To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and subsystem solutions. Support the Design Team Lead in understanding the technical risks, dependencies and issues that exist and be able to quantify these and the impact that they may have on the project in a concise legible reporting format. Ensure that all project specifications are implemented in the technical solution and are compatible with the project's overall architecture including structured cabling and OSP. Identify any and all compliance issues with recommended resolution options. Meet and discuss with client, end users and other stakeholders, on the CCTV and associated networking infrastructure for the project design. • Research and disseminate knowledge of existing, new and proposed products and services available within the CCTV/Security market place. • Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery. Salary is highly negotiable Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSE(CCTV) Consultant Name: Damian Sin Hidge
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Stellenbosch (Western Cape)
A client in Stellenbosch is recruiting for a IT System Administrator Key Responsibility Areas: Manage existing internal systems in accordance with standards and project or operational requirements. Internal systems administration, including: User provisioning, including adding, removing, or updating user account information, resetting passwords, managing group memberships, etc. Providing internal training on such systems. Managing DNS configurations. Responsible for systems documentation, such as configuration, training documentation, systems policies, etc. Management of system updates. Management of content in systems such as the MS SharePoint intranet. Troubleshooting reported issues with internal systems. Contribute to and maintain system standards and security. Assist with automation of systems. Research and recommend innovative approaches for administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all systems, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Provide support per request from various functional areas. Investigate and troubleshoot issues. Requirements Grade 12 (Degree preferred) Must have hands on experience managing Microsoft 365, Entra, etc users & groups. Must have experience administering MS SharePoint & MS Teams. 3+ years’ experience in performing systems administration duties in the following areas: Knowledge of Active Directory and Azure AD. Windows Servers and DNS configuration.
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Uitenhage (Eastern Cape)
The role involves supervising the Product Development activities within a component engineering section. This includes planning, controlling, authorizing, and progressing the work of engineers and workshop staff, while optimizing manpower resources and managing capital investments in testing facilities. The primary objective is to ensure the timely and within-budget completion of all projects to the Group's engineering standards, in line with the corporate business plan. Key Responsibilities: Lead and supervise a multi-disciplinary team (Engineers, Technicians, and Artisans) providing engineering expertise for vehicle projects, component development, and the engineering business plan, particularly in drivetrain and dynamics engineering. Plan, organize, and manage activities to meet component engineering requirements for chassis systems (hardware and software). Represent Product Development in cross-divisional and corporate activities, contributing to projects, discussions, and presentations to define and negotiate development requirements. Ensure timely progress of projects by identifying necessary development activities and overseeing their completion. Control the build level data of local products, authorizing internal and external change requests and technical data for drivetrain and dynamics development. Support corporate decision-making by preparing technical information and making recommendations to ensure product strategy feasibility. Develop team members by setting objectives, appraising performance, and providing training to maximize individual potential and maintain high motivation. Explore income-generating opportunities within the Group and externally with suppliers and consultants. Oversee and maintain relevant facilities, ensuring they meet all quality system requirements. Qualifications and Experience: Qualifications: NDip, BTech, BSc, or BEng in a relevant engineering field (Mechanical, Mechatronics, Electrical). Experience: Minimum of 5-7 years in the automotive sector or a similar field. Key Skills: Basic knowledge of development and project processes. Experience in the Product Emergence Process. Knowledge of Group systems related to product development and release. Strong analytical, diagnostic, problem-solving, and decision-making skills. Leadership abilities, with experience in developing, training, and mentoring staff. Effective communication skills at all levels, along with report writing and presentation expertise. Proficiency in MS Office (Excel, PowerPoint, Word). Ability to establish strong relationships with counterparts. Willingness to travel locally and internationally as required.
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De Aar (Northern Cape)
THE HAVEN BELIEVES NO ONE SHOULD HAVE TO LIVE ON THE STREETS. The Haven Night Shelter Organisation (www.haven.org.za), a non –governmental organisation working to help the homeless back to a home, family and community, require a dynamic Social Auxiliary Worker for The Haven Night Shelter- Mossel Bay. The Haven Night Shelter Organisation’s method is to offer social work services, rehabilitation opportunities, family reunification services, physical care and support available to adult people living on the streets who are committed to reintegration. The Social Auxiliary Work is for the betterment of the lives of the people we serve (Homeless People). Effective functioning of the social work aspect is pivotal to the success of our organization. The main task is to consult with residents and provide social services to them. Minimum Duties:-  The SAW (with SAW Certificate) will be responsible for the initial intake of clients including their safety and care, Casework and Client Representation, The Annual Social Work Service Delivery Plan & Reports, Group and Community Work, Pension and General Administration, Shelter and Staff, Public Relations. In addition, the incumbent must be flexible do additional Host duties as and when required. Minimum Requirements:-  Code 08 drivers licence, Social Auxiliary Work Certificate, Ability to interact with clients from different cultures and religions, Manage conflict situations, Basic level of computer literacy - MS Office, MS Excel and Outlook, Ability to work as a team player, No criminal record, Be in good health and Experience in the NGO sector will be an advantage. Closing Date: 20 November 2020 Salary Package: R6000.00 Job Type: Permanent NB. The Haven Night Shelter Welfare Organisation is an Equal Opportunity Employer. Please send two pages CV, motivational letter and proof of payment to the HR recruitment@haven.org.za quoting "Social Auxiliary Worker- Mossel Bay Shelter" in the subject line. Please note if all the relevant documentation (CV or motivational letter) is not attach to your application will not be considered
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De Aar (Northern Cape)
THE HAVEN BELIEVES NO ONE SHOULD HAVE TO LIVE ON THE STREETS. The Haven Night Shelter Welfare Organisation (www.haven.org.za), a non –governmental organisation working to help the homeless back to a home, family and community, require dynamic Social Auxiliary Workers for The Haven Night Shelter in Wood stock (Moira Henderson House), Napier Street- Green point, Kraaifontein and Retreat. The Haven’s method is to offer social work services, rehabilitation opportunities, family reunification services, physical care and support available to adult people living on the streets who are committed to reintegration. The Social Auxiliary Worker is for the betterment of the lives of the people we serve (Homeless People). Effective functioning of the social work aspect is pivotal to the success of our organization. The main task is to consult with residents and provide social services to them. Minimum Duties:- The Social Auxiliary Worker will be responsible for the initial intake of clients including their safety and care, Casework and Client Representation, The Annual Social Work Service Delivery Plan & Reports, Group and Community Work, Pension and General Administration, Shelter and Staff, Public Relations. Minimum Requirements:- Code 08 drivers licence, Social Auxiliary Work Certificate, Ability to interact with clients from different cultures and religions, Manage conflict situations, Basic level of computer literacy - MS Office, MS Excel and Outlook, Ability to work as a team player, No criminal record, be in good health and experience in the NGO sector will be an advantage. Closing Date: 10 September 2021 Basic Salary: R 6000.00per month NB. The Haven Night Shelter Welfare Organisation is an Equal Opportunity Employer and POPIA (Protection of Personal Information Act, 2013) compliant. Please send two pages CV and motivational letter to recruitment@haven.org.za quoting the "Social Auxiliary Worker Haven- [INSERT PREFFERED SHELTER] " in the subject line. Please note if all the relevant documentation (CV or motivational letter) is not attach to your application will not be considered. If you don't receive a response from us within 2 weeks of closing date, please consider your application as unsuccessful.
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Port Elizabeth (Eastern Cape)
Manage day to day functions of the group''s IT + Handle all day-to-day issues that arise and escalate to GITO where appropriate + Manage IT Administrator and Infrastructure and Support team + Manage external service providers + Standardise procedures to improve efficiency of subordinates and other human resources 2: Maintenance of secure IT Environment + Manage compliance score in Microsoft compliance centre + Ensure appropriate security policies and procedures are implemented and maintained + Report potential issues to GITO + Conduct research and provide recommendations to GITO to ensure security is maintained Infrastructure and support + Manage support escalations and ensure timeous resolution + Liaise with infrastructure and support lead to ensure stable environment + Ensure systems are properly administered according to agreed standards and procedures + Ensure turnaround times are within agreed SLAs + Ensure department is appropriately staffed at all times and plan capacity Service Providers + Manage SLAs of service providers and ensure on-time delivery + Handle and resolve complaints + Manage Service provider support functions and ensure support is effective Manage Group IT Projects + Develop/Compile detailed project plan with milestones (together with service provider project manager) + Liaise with and manage external service providers + Liaise with internal clients and other role players + Ensure adherence to project timelines and on-time delivery + Reporting in-line with project governance on the following: All technical aspects of projects Delivery, delays and issue resolution on project deliverables Formal reporting of all governance meetings reports to inform GITO report back to management Any other project reporting as identified Delivery of Information Systems + Ensure strict project governance according to agreed procedures and standards Track and report on progress as per agreed project governance structure Identify delivery risks early and report to project owner + Ensure projects are kept within scope and advise GITO if scope adjustment is required + Establish, manage and co-ordinate project team as required from time to time Systems Development + Assist with business analysis to ensure development is in line with business requirements + Ensure best practice is followed in the development of information systems + Continuously assess all systems and development on a technical level Ensure best practice is followed in selecting appropriate programming environments Systems Implementation + Plan and implement or assist with implementation and user adoption training for any new software (depending on nature of project) + Constantly evaluate exis
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