Lodge management

Experienced in various fields in the hospitality industry, Lodge Management / Resort Management / admin / Housekeeping / Sales / Front Office / Reception willing

FOH / RECEPTION / GENERAL ASSISTANT LIVE-IN POSITION! Minimum 2 years FOH/Reception Experience in a Hotel/Lodge required! Experience with hospitality related computer systems, in particular APEX and KNIGHTSBRIDGE would be a definite advantage. To provide a friendly, welcoming and efficient service to all hotel guests. To respond courteously to guests’ requests, play a part in the general running of the reception desk and help the Assistant General Manager to maintain a smooth room bookings service. To check rooms for cleanliness and to oversee the running of the restaurant as and when required. · Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service · Deal with guest requests to ensure a comfortable and pleasant stay · Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible · Assist in keeping the hotel reception area clean and tidy at all times · Report any maintenance, breakage or cleanliness problems to the relevant manager · Ensure accurate and efficient accounts and guest billing processes · Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area · Administer all routes of reservations to ensure that room bookings are made and recorded accurately · Oversee the rooms by conducting daily housekeeping inspections, reporting issues to the housekeeping Supervisor & all maintenance issues to the Ass Food & Bev Manager · Assists with functions, weddings, etc as and when required to do so · Ensure that all reservations and cancellations are processed efficiently · Provides accurate information to guests by keeping up to date with room prices and special offers · Administer the general petty cash system and float in an accurate manner · Assist with any restaurant work that is relevant to the post, and as required by management · Oversees the lunches & dinner service (as floor manager) when required to do so · Fulfills maître d evening duties on a bi-weekly basis · Report any issues brought to your attention relating to the restaurant and bar area, to management Salary offered at minimum wage, lodging included!

Function Co-ordinator (JB1145) Kathu, Northern Cape Salary - Negotiable on experience Beautiful 4 Star Lodge based in Northern Cape is seeking a Function Co-ordinator to join their team. The successful candidate will have their live on the premises. Candidate must have a minimum of 5-7 years’ experience as a Function coordinator and be willing to work hospitality hours (including weekends). Single candidates will be beneficial. Duties include but not limited to: Staff Management and set-ups Managing of cleaning and maintenance of venues Operating and maintaining of according to HSEQ standards and ensuring that a high standard of hygiene is maintained Customer control and systems control Invoicing and Debtor control accounts Management visibility at functions and interacting with clients, dealing with customer queries and complaints, ensure personnel operate according to systems. Please email CV to recruit@itkontak.co.za and quote JB1145 in the subject line

5* Lodge within the Addo Elephant national Park is looking for a Maintenance Supervisor to assist Maintenance Manager with the daily running of the property. Requirements: Valid Drivers & Contactable references Minimum 4-5 years maintenance experience Strong skills & understanding in plumbing, solar power, carpentry, water management, generators, sewage and road works Mechanical knowledge & experience Maintenance or Mechanical Qualification highly advantageous Salary negotiable, live out position but live-in position available. Should you meet the above requirements, please send your CV to gmgorah@hunterhotels.com

4 Star Country Lodge on R62 looking for management couple to join the existing team. Skills needed: Admin skilled in basic hospitality computer and booking systems, front of house, buying and stock control. Background of wedding and conference planning will be to your advantage. Www.assegaaibosch.co.za