Lodge management

Key Responsibilities: Oversee all kitchen operations, ensuring high culinary standards and consistency. Design and execute seasonal menus that reflect local and international cuisine. Manage food preparation, presentation, and portion control. Ensure strict adherence to food safety, hygiene, and lodge standards. Manage kitchen budgets, stock control, and supplier relationships. Train, mentor, and supervise kitchen staff. Collaborate with lodge management to enhance the guest dining experience. Minimum Requirements: Professional culinary qualification or equivalent experience Minimum three to five years experience as a Head Chef in a luxury lodge or fine dining establishment Strong leadership and team management skills Knowledge of international cuisine, menu planning, and dietary requirements Experience with kitchen budgeting, stock control, and supplier management Strong organizational and problem-solving abilities Ability to work in a remote environment and adapt to lodge life Benefits: Competitive salary package Accommodation and meals provided Opportunities for career growth within an established lodge group Work in a unique and inspiring natural environment

Duties: Warm welcome and check in of all guests Guest management: coordinate daily activities and transfers for guests of all ages Guest experiences: ensure guest expectations are exceeded; ensure all special needs and requests have been met Hosting of all meals / guest events Complete daily / weekly /monthly admin duties including month end duties Manage stock through regular stock takes and maintaining stock controls Weekly reports to General Manager Attend weekly HOD Meeting Management of staff: assist with recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognition Actively support conservation and community initiatives and programs Health & Safety: ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff. Requirements: Matric or Grade 12 certificate Hospitality / Hotel / Lodge Management related qualification At least 2 - 3 years experience in 5* game lodges in the position of a Duty Manager / Senior Duty Manager or Junior Lodge Manager. Experience working in remote areas Fully computer literate Valid Code 8 Drivers license is essential Sharp eye for detail.

Experienced in various fields in the hospitality industry, Lodge Management / Resort Management / admin / Housekeeping / Sales / Front Office / Reception willing

Key Responsibilities: Lead and manage the kitchen team to deliver exceptional food quality and service. Design and implement menus that align with the lodges brand and guest expectations. Ensure strict adherence to health, safety, and hygiene regulations. Maintain kitchen inventory, order supplies, and manage food costs. Collaborate with lodge management to create dining experiences that exceed guest expectations. Oversee preparation and presentation of food, ensuring consistency and quality. Train and mentor junior kitchen staff to enhance their skills and performance. Requirements: Proven experience as a Head Chef, preferably in luxury hospitality or a 5-star environment. Formal culinary education or relevant qualifications. Exceptional culinary skills, creativity, and attention to detail. Strong leadership and team management skills. Knowledge of local and international cuisine and dietary restrictions. Ability to work under pressure while maintaining high standards. Experience in managing kitchen budgets, food costs, and inventory. Passion for delivering outstanding guest experiences in a luxury setting. Ability to adapt to a remote, dynamic, and unique working environment.

Duties: Efficient assistance with front of house, including Guest billing and Lodge stock controls, procurement and management. Rooming checks Coordinating day to day lodge staff activities and duties Communicating Guests needs and special requests to all teams. Maintaining a high service ethic and standard across all aspects of the Lodge Assist in implementing and maintaining systems and procedures Assist in managing Lodge Inventories Maintaining and building relationships with key suppliers and agents Conducting daily game drives including collecting and returning guests Assisting with on-site basic maintenance and coordinating all other maintenance projects on site in conjunction with industry professionals Vehicle management maintenance, services and fuel cost management. Stock management and procurement Overall maintenance of the lodge and all facilities Ensuring that all routine maintenance is done Hosting Requirements: Matric / Grade 12 FGASA Nature Guide Level 1 or NQF4 Guide Qualification with up to date and current DEAT, FGASA, FIRST AID and PDP Min 4 years experience as a Field Guide in a BIG 5 Reserve ARH Trails qualification (Back up or Lead) would be advantageous. A hospitality qualification would be advantageous.

Duties: Oversee, train and monitor all Field Guide functions according to the standards of FGASA, including guest introductory and safety orientations, guided game drives and interpretive bush walks, tracking, identification of spoor, delivering informative lectures on relevant ecological topics, and drinks stops and other bush events. Ensure efficient allocation for all game drives, back-up drives and stand-by duties. As one of the two registered responsible persons for the company firearms, assume full responsibility for obtaining and maintaining valid departmental licenses, and for ensuring efficient and safe weapon handling and proficiency of the entire department. Oversee the workshop function and vehicles maintenance. Chair and record departmental meetings, and attend other meetings as required. Assist in managing the lodge social media platforms, ensuring consistent delivery of relevant and appealing information with the broad aim of increasing knowledge of the wildlife and operating area. As one of the main incident coordinators, ensure effective incident management in the event of emergency or evacuation, including medical emergencies, fire, and flood. Training, Development & Mentorship: Mentor, train, develop, motivate, and guide the team (including Field Guide College Students / Trainee Field Guides) towards achieving and maintaining required/higher qualifications. Compile feedback and progress reports to the Field Guide College Head Trainer on the Field Guide College Placement Guides. Earmark and develop individuals who show potential to grow into positions within the greater Lodge Collection. Implement training and mentorship plans, facilitating the use of groups appointed internal and external trainers and identifying potential mentors within the department. As part of the greater Lodge Collection, facilitate inter-property training for employees who would benefit from training at other Collection properties. Provide effective leadership through professional man-management and encouragement of all subordinates, including mediation. Take part and assist in organizing regular Head Guides forums and Mentorship Workshops. Drive and monitor the effective implementation and execution of groups Performance Management and Succession Planning processes. Carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained. To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being affected. Conservation: Assist with road maintenance, field and habitat management within the parameters of the concession. Monitor and enforce reserve, lease agreement and/

The Lodge Anchor is responsible for supporting and assisting the Lodge Manager and Camp Manager and filling HOD positions on a rotational basis during leave cycles. The Lodge Anchor should be readily available to deal with all guests queries and complaints while on duty. The core function of the lodge anchor is to host the guests and manage all aspects of their stay to maximize guest delight. The Lodge Anchor should communicate comfortably with the lodge front-of-house and back-of-house staff, kitchen and Guide, to ensure that guest needs are met and that the lodge runs smoothly. CANDIDATE REQUIREMENTS: Grade 12 and a qualification in Travel and Tourism will be an added advantage. Sound knowledge of the Hospitality system (Knowledge of Res- Request is an advantage) A minimum of 3 years in similar hospitality positions Sound knowledge of MS Office Suite Sound experience and proven track record of having made targets Sound knowledge of customer service in a luxury environment Sound knowledge of product and supply Valid Code 08 drivers license essential Team player with a positive attitude, enthusiasm, and emotional control Excellent time management and self-discipline, interpersonal & problem-solving skills Excellent attention to detail with excellent hygiene principle

Responsibilities: Oversee food, beverage, housekeeping, and garden services to ensure a world-class experience at the exclusive-use villa. Provide exceptional guest engagement, ensuring a warm, personalized, and professional experience for high-end clientele. Lead and manage a team to deliver outstanding service to guests and their families, catering to all age groups. Handle all administration, budgeting, ordering, and stock control related to the villas operations. Collaborate with the wider management team, assisting at other lodges when the villa is unoccupied. Maintain and enforce meticulous standards aligned with Best Operating Practices. Uphold core values in all aspects of daily operations. Requirements: Grade 12 & a Hospitality Diploma or similar. At least 2 years luxury Villa or International 5* luxury experience required Excellent knowledge of Food and Beverage Experience in running all aspects of the different lodge departments. Excellent people management skills with experience in HR Excellent computer skills: Windows Office / Excell, Res-request and SAGE Good housekeeping knowledge and experience. Able to work long hours and manage your time accordingly A positive, energetic, and dynamic attitude. Willingness to help wherever possible. Ensuring a positive guest experience and great attention to detail throughout the guests' stay. Commitment to fostering successful teamwork and establishing strong rapport within the team to ensure a productive and harmonious work environment. Ability to communicate/host effectively in English Eager to contribute to the smooth operations of the lodge environment. Must be able to work 6 weeks on and 2 weeks off

We invite suitably qualified candidates to apply for the Lodge/Villa Manager role for our client in the hospitality industry based in the Grahamstown/Mahkanda area. Duties: Oversee food, beverage, housekeeping, and garden services to ensure a world-class experience at an exclusive-use villa. Provide exceptional guest engagement, ensuring a warm, personalized, and professional experience for high-end clientele. Lead and manage a team to deliver outstanding service to guests and their families, catering to all age groups. Handle all administration, budgeting, ordering, and stock control related to the villa’s operations. Collaborate with the wider management team, assisting at other lodges when the villa is unoccupied. Maintain and enforce meticulous standards aligned with the Company's Best Operating Practices. Uphold the core values in all aspects of daily operations. Requirements: Positive, energetic, and dynamic attitude. Willingness to assist wherever needed. Focus on ensuring a positive guest experience and attention to detail. Commitment to successful teamwork and strong rapport among colleagues. Experience managing all aspects of various lodge departments. Excellent people skills with HR experience and team management capabilities. Strong computer skills, particularly in Windows Office (especially Excel), Res-request, and SAGE. Good knowledge and experience in housekeeping. Ability to work long hours and manage time efficiently. Availability to work 6 weeks on and 2 weeks off, as required. Essential knowledge of food and beverage. Must have a Hospitality Diploma or similar qualification. SECTOR: Hospitality / Hotel

Key Responsibilities Oversee all daily lodge operations, ensuring seamless coordination between departments. Support the General Manager in driving service excellence and operational efficiency. Lead and mentor departmental teams including maintenance, housekeeping, F&B, and guest services. Monitor and maintain high standards in guest satisfaction, health and safety, and quality control. Manage inventory, logistics, and procurement of operational supplies. Assist with staff scheduling, training, and performance evaluations. Ensure compliance with 5-star hospitality standards and company policies. Handle guest feedback, resolve issues promptly, and continuously enhance the overall experience. Requirements 3+ years of management experience in a 5-star lodge or hotel environment. Strong operational background with excellent organizational and leadership skills. Proven ability to lead diverse teams and drive high-performance culture. Experience in F&B, front office, and guest relations is highly advantageous. Excellent communication and problem-solving skills. Hands-on, proactive approach with keen attention to detail. Relevant qualification in hospitality management or related field preferred. What We Offer A supportive and professional working environment. Opportunities for career growth and advancement. Competitive salary and benefits package.

About the role We are seeking an Assistant Manager / Host to support our team in creating memorable experiences for our guests. Reporting to the Owner, you will be responsible for assisting in various functions including Duty Management, Reservations, Events Coordination, and Banqueting. Your role will involve ensuring smooth operations, managing guest relations, and contributing to the overall success of the establishment. Key duties and responsibilities Assisting in daily operations and overseeing various departments Ensuring exceptional guest service and satisfaction Coordinating events and banquets Supporting the overall management of the lodge Qualifications and skills The ideal candidate must have previous experience in a hospitality environment in a Management capacity Must possess strong organizational skills, and demonstrate leadership qualities. A qualification in Hospitality Management or a related field is desirable. Excellent communication and problem-solving abilities are essential for this role. If you are a proactive individual with a passion for hospitality and a drive for excellence, we would love to hear from you! Please note this is a live in position

FOH / RECEPTION / GENERAL ASSISTANT LIVE-IN POSITION! Minimum 2 years FOH/Reception Experience in a Hotel/Lodge required! Experience with hospitality related computer systems, in particular APEX and KNIGHTSBRIDGE would be a definite advantage. To provide a friendly, welcoming and efficient service to all hotel guests. To respond courteously to guests’ requests, play a part in the general running of the reception desk and help the Assistant General Manager to maintain a smooth room bookings service. To check rooms for cleanliness and to oversee the running of the restaurant as and when required. · Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service · Deal with guest requests to ensure a comfortable and pleasant stay · Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible · Assist in keeping the hotel reception area clean and tidy at all times · Report any maintenance, breakage or cleanliness problems to the relevant manager · Ensure accurate and efficient accounts and guest billing processes · Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area · Administer all routes of reservations to ensure that room bookings are made and recorded accurately · Oversee the rooms by conducting daily housekeeping inspections, reporting issues to the housekeeping Supervisor & all maintenance issues to the Ass Food & Bev Manager · Assists with functions, weddings, etc as and when required to do so · Ensure that all reservations and cancellations are processed efficiently · Provides accurate information to guests by keeping up to date with room prices and special offers · Administer the general petty cash system and float in an accurate manner · Assist with any restaurant work that is relevant to the post, and as required by management · Oversees the lunches & dinner service (as floor manager) when required to do so · Fulfills maître d evening duties on a bi-weekly basis · Report any issues brought to your attention relating to the restaurant and bar area, to management Salary offered at minimum wage, lodging included!

Function Co-ordinator (JB1145) Kathu, Northern Cape Salary - Negotiable on experience Beautiful 4 Star Lodge based in Northern Cape is seeking a Function Co-ordinator to join their team. The successful candidate will have their live on the premises. Candidate must have a minimum of 5-7 years’ experience as a Function coordinator and be willing to work hospitality hours (including weekends). Single candidates will be beneficial. Duties include but not limited to: Staff Management and set-ups Managing of cleaning and maintenance of venues Operating and maintaining of according to HSEQ standards and ensuring that a high standard of hygiene is maintained Customer control and systems control Invoicing and Debtor control accounts Management visibility at functions and interacting with clients, dealing with customer queries and complaints, ensure personnel operate according to systems. Please email CV to recruit@itkontak.co.za and quote JB1145 in the subject line

Duties: Oversees and supervises kitchen staff as required. Actively cooking and training on pastry menus. Assists with pastry menu planning, inventory, and management of supplies a Ensures that all pastries and baked goods are of high quality, and that the kitchen is in good condition. Keeps station clean and complies with food safety standards. Ensure that all pastry chefs are working as a team Assists with overseeing and directing all aspects of Pastry Kitchen Operations. Assist in upholding all pastry kitchen systems, standards, and service to the highest level. Assist in managing staff and their work performance Requirements: Matric Formal culinary qualification At least 5 years Pastry Chef experience at a 5* Lodge / Hotel Excellent pastry knowledge Decision Making Skills Ability to work unsupervised Ability to produce good quality basic food. Understanding of health and safety. Understanding of basic food hygiene practices. Commitment to quality. Ability to multitask Attention to detail. Time management, organizational & interpersonal skills.

Duties: Oversee food, beverage, housekeeping, and garden services to ensure a world-class experience at an exclusive-use villa. Provide exceptional guest engagement, ensuring a warm, personalized, and professional experience for high-end clientele. Lead and manage a team to deliver outstanding service to guests and their families, catering to all age groups. Handle all administration, budgeting, ordering, and stock control related to the villas operations. Collaborate with the wider management team, assisting at other lodges when the villa is unoccupied. Maintain and enforce meticulous standards aligned with the Company's Best Operating Practices. Uphold the core values in all aspects of daily operations. Requirements: Positive, energetic, and dynamic attitude. Willingness to assist wherever needed. Focus on ensuring a positive guest experience and attention to detail. Commitment to successful teamwork and strong rapport among colleagues. Experience managing all aspects of various lodge departments. Excellent people skills with HR experience and team management capabilities. Strong computer skills, particularly in Windows Office (especially Excel), Res-request, and SAGE. Good knowledge and experience in housekeeping. Ability to work long hours and manage time efficiently. Availability to work 6 weeks on and 2 weeks off, as required. Essential knowledge of food and beverage. Must possess a Hospitality Diploma or similar qualification.

Key responsibilities include: Leading and managing the kitchen team, ensuring smooth operations and the highest quality of food preparation and presentation. Developing and updating menus to align with lodge standards and guest preferences. Estimating food requirements, managing inventory, and controlling food and labour costs. Planning and organizing staff rosters to ensure adequate coverage in all kitchen areas. Training, coaching, and evaluating kitchen staff performance, identifying development needs, and conducting regular training sessions. Maintaining the highest standards of hygiene, health, and safety practices in the kitchen. Overseeing stock control, conducting monthly stock takes, and reporting variances to the accounting department. Ensuring compliance with company values and maintaining a positive and disciplined work environment. Requirements: Proven experience as an Executive Chef or Head Chef, ideally in a high-end or luxury hospitality setting. In-depth knowledge of all kitchen sections and culinary techniques. Strong leadership skills with the ability to manage, motivate, and train a team. Expertise in menu creation, food cost management, and inventory control. Excellent understanding of health and safety regulations and food hygiene practices. Ability to multitask, with strong organizational and time management skills. Exceptional communication and interpersonal skills. Strong commitment to quality and attention to detail. Ability to work under pressure and maintain high standards consistently. Previous experience working in a remote or lodge-based environment is an advantage.

Duties: Meet with the General Manager and Lodge Manager as required and update on property operations. Maintain and ensure the good will of the brand at property level. Act as key ambassador including hosting Site Inspections, communicating with the market and hosting journalists. Ensure the developed set of property standards are upheld and maintained. Ensure effective departmental meetings take place, accurate minutes are taken and follow ups completed. Assist if one of the HOD positions is vacant. Keep the property innovative in its guest experience and up to date with both competitor offerings and current trends in the hospitality industry. Be readily available to deal with all guest queries and complaints. Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion. Ensure all guest information available is collected and communicated prior to arrival. Collect guest information while speaking to guests; inform the Management to record and act on guest preferences. Ensure all guest complaints are reported to your Head of Department / Management immediately. Requirements: Grade 12 Qualification in Travel and Tourism will be an added advantage. Knowledge of Hospitality system (Res- Request advantage) A minimum of 2 years Hospitality experience Knowledge of MS Office Suite. Experience and proven track record of having made targets. Knowledge of customer service in a luxury environment. Knowledge of product and supply. Valid code 8 drivers license essential.

Duties: Oversee food, beverage, housekeeping, and garden services to ensure a world-class experience at an exclusive-use villa. Provide exceptional guest engagement, ensuring a warm, personalized, and professional experience for high-end clientele. Lead and manage a team to deliver outstanding service to guests and their families, catering to all age groups. Handle all administration, budgeting, ordering, and stock control related to the villas operations. Collaborate with the wider management team, assisting at other lodges when the villa is unoccupied. Maintain and enforce meticulous standards aligned with the Company's Best Operating Practices. Uphold the core values in all aspects of daily operations. Requirements: Positive, energetic, and dynamic attitude. Willingness to assist wherever needed. Focus on ensuring a positive guest experience and attention to detail. Commitment to successful teamwork and strong rapport among colleagues. Experience managing all aspects of various lodge departments. Excellent people skills with HR experience and team management capabilities. Strong computer skills, particularly in Windows Office (especially Excel), Res-request, and SAGE. Good knowledge and experience in housekeeping. Ability to work long hours and manage time efficiently. Availability to work 6 weeks on and 2 weeks off, as required. Essential knowledge of food and beverage. Must have a Hospitality Diploma or similar qualification.

Key Responsibilities: Assist the Executive Chef in the daily running of the kitchen Oversee kitchen operations in the Executive Chefs absence Ensure consistent delivery of high-quality, beautifully presented dishes Manage food preparation, plating, and service for all meals, including à la carte and fine dining experiences Maintain health and hygiene standards in line with 5-star requirements Supervise, train, and mentor junior kitchen staff Monitor stock levels, assist with ordering, and manage inventory Assist in creating seasonal menus and new dish development Ensure cost control, portion management, and minimal wastage Requirements: Formal culinary qualification or equivalent Minimum 35 years experience in a similar role within a 5-star lodge or luxury hospitality environment Strong leadership, communication, and kitchen management skills Exceptional attention to detail and creativity in presentation Excellent knowledge of hygiene and safety standards Ability to work under pressure in a high-end, fast-paced kitchen Willingness to work flexible shifts, including weekends and holidays Package Includes: Competitive salary Live-in position with meals included (if applicable)

5* Lodge within the Addo Elephant national Park is looking for a Maintenance Supervisor to assist Maintenance Manager with the daily running of the property. Requirements: Valid Drivers & Contactable references Minimum 4-5 years maintenance experience Strong skills & understanding in plumbing, solar power, carpentry, water management, generators, sewage and road works Mechanical knowledge & experience Maintenance or Mechanical Qualification highly advantageous Salary negotiable, live out position but live-in position available. Should you meet the above requirements, please send your CV to gmgorah@hunterhotels.com

4 Star Country Lodge on R62 looking for management couple to join the existing team. Skills needed: Admin skilled in basic hospitality computer and booking systems, front of house, buying and stock control. Background of wedding and conference planning will be to your advantage. Www.assegaaibosch.co.za

Candidate Requirements Grade 12 Must have a minimum of 3-5 years of housekeeping experience in a high-end 5-star lodge environment (essential) Must have good knowledge of housekeeping, laundry and public area service procedures Must have sound attention to detail Must have sound communication skills Excellent time management and people skills Maintain the highest standards of guest service Must be mature and responsible Must have contactable references ð??Location: Stellenbosch, Western Cape Click on the IMAGE for more information and to submit an application online

Candidate Requirements: Must have a minimum of 3 years' experience as a Head Chef in a luxury lodge environment. Culinary degree or equivalent qualifications from a recognised institution. Strong creativity and passion for culinary arts, with a focus on diverse cuisines and modern cooking techniques. Must be able and experienced in using ice cream machines, pressure cookers, sous vide machines etc. Exceptional leadership and communication skills, with the ability to inspire and motivate a team. Knowledge of local and international food trends, sustainable practices, and dietary preferences. Good knowledge of planning, budgeting, and departmental administration. Excellent attention to detail, excellent hygiene principles. Team player with positive attitude, enthusiasm, and emotional control. Excellent time management and self-discipline, interpersonal & problem-solving skills. Live in position including meals and uniform. Leave cycle 6 weeks on and 2 weeks off.