Incidents service requests

Available on Whatsapp for bookings Provide your name location and number of requests 50% deposit required upfront for bulk work to be done T's n C's Apply Operating hours weekdays from Mon - Fri , 8:00am - 4:00pm , closed on weekends Thank you!

The EUS Technician is responsible for the speedy resolution of Incidents and Service Requests with minimum come back, while providing an excellent customer experience. The EUS Technician will be responsible for performing onsite hardware, software and peripheral updates and repairs as part of agreement with their clients. The EUS Technician will be responsible for troubleshooting and repairs of computer systems and peripheral equipment located within their client environments. May include LAN installations, upgrades, and repairs. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Ensures that all work performed is adequately captured and updated on Autotask. Responsibilities Service Delivery: Delivers quality work with few comebacks, good ticket admin and adherence to process. Closes tickets with enough focus on solution and root cause. Client centricity: Meets ticket survey ratio levels. Target: 5% of tickets closed receive survey responses where the average survey rating is greater than 90%. Consistently meet MTTR targets - Less than 3 hours to respond. Time logged: meets productivity expectations consistently of 6.5 hours logged per workday. Address user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions Conduct remote troubleshooting. Test alternative pathways until you resolve an issue. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Direct unresolved issues to the next level of support personnel. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals. Teamwork: Proactively shares knowledge within the team. Provides technical support and mentorship to the First Responder Team. Supports fellow team members to ensure the team succeeds collectively. Personal: Drives own personal, technical and career development. Conducts themselves professionally always. Requirements Matric qualification MCSE/MCSA or equivalent Minimum 3 years’ experience in IT Customer Service environment Minimum 3 years’ Infrastructure experience in an IT services company Intermediate DC facilities. Intermediate Networking experience. Intermediate Microsoft Server infrastructure experience. Intermediate Exchange and Office 365 experience. Intermediate experience with Server Backup technologies. Intermedi... Additional Info: 3 to 6 years Salary: RR23000 to R35000 Job Reference #: 2906116630

Responsibilities : Prepare & maintain customer service summary reports Co-ordinate the handling of product installation & maintenance for customers Resolve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem. Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments Qualifications and Requirements : Minimum of Diploma in a relevant field Minimum of 1 year experience. Good communication skills Attention to details.

Location - Stellenbosch or Johannesburg (Hybrid/Remote) Job Description Our client is seeking to employ a Public Cloud Team Leader to join their team. The Public Cloud Team Leader will be responsible for leading, managing and growing a team of cloud professionals. This includes providing guidance, mentorship, and support to team members, fostering a collaborative and high-performing environment, and facilitating professional development opportunities. The Public Cloud Team Leader will play a key role in developing and executing the strategic roadmap for the Public Cloud team. This involves identifying and prioritizing cloud initiatives, aligning them with organizational goals, and ensuring the team's efforts contribute to the overall success of the company. As technology evolves, it is important to continuously improve processes, standards, and best practices within the Public Cloud team. The Public Cloud Team Leader will be expected to stay up to date with industry trends, evaluate new tools and technologies, and drive innovation and efficiency within the team's operations. Public Cloud environments require robust security measures. The Public Cloud Team Leader will be responsible for ensuring that appropriate security controls, compliance standards, and risk mitigation strategies are in place for the company client tenants. Responsibilities Lead, inspire, and motivate the Public Cloud Support team, fostering a positive work environment that encourages teamwork, collaboration, and professional growth. Set clear team objectives, define contribution metrics, and establish growth plans for team members, while ensuring alignment with company goals and client requirements. Conduct regular contribution evaluations, provide constructive feedback, and identify opportunities for skills enhancement and career advancement within the team. Oversee the day-to-day operations of the Public Cloud Support team, ensuring efficient handling of client requests, incidents, and escalations in line with defined service level agreements (SLAs) and industry best practices. Monitor team contribution metrics, including response times, resolution rates, and customer satisfaction scores, and take proactive measures to improve service delivery and operational efficiency. Collaborate with other teams, such as infrastructure, and core services, to ensure seamless coordination and timely resolution of complex technical issues and customer concerns. Partnering with the pre-sales and professional services teams to align on the current and possible future supported and non-supported architectures and/or deployment components. Act as a primary point of contact for key clients, understanding their unique business requirements and aligning the company’s cloud support services accordingly. Attend... Additional Info: 7 to 10 years Salary: RR55000 to R70000 Job Reference #: 1229728222

Our client in the retail industry requires the services of an Environment, Health & Safety Officer who will be responsible for risk mitigation, contractor management and compliance to H&S regulations.  *Key performance areas:*   Incident investigation:  * Conduct incident  investigation in line with Section of the OHS Act and the company standards * Liaise with Department of Employment and Labour Inspectors * Host DoEL Visits * Keep an updated data repository of HSE incidents and supply statistical reporting  * Take preventative action to limit similar incidents from re-occurring elsewhere    Risk analysis:  * Ensure that the organisation takes appropriate action to address risk in the workplace  * Keep up to date with legislative developments, technological advancement opportunities to mitigate HSE risk * Conduct risk assessment updates in line with legal and regulative requirements  * Put programmes in place with objective to mitigate significant HSE risk * Ensuring that the risk associated  to change is quantified before the actual change occurs in the workplace * Ensure that safety critical devices that require periodical maintenance, calibration and regulative registration are kept up to date * Conduct communication and awareness campaigns based on incidents that have taken place and provide remedial recommendations  * Promote and maintain the H&S culture    Contracts Management: * Understand the legal principles under which the permit to work process is defined and conduct contractor audits * Understand and apply the legal principle pertaining to the OHS scope of authority and issue a permit to work which is limited to the scope of authority  * Draw up and maintain an audit schedule and audit programme for contractor audits  * Maintain an up-to-date base od contractor and service providers that have undergone the audit process and are in the possession of a valid permit to work  * Carry out contractor and visitor induction, conduct contractor audits and issue a permit to work for the various Supply Chain Business units  * Compile statistical analytics, define KPI objectives and present to management on milestones achieved    Emergency Co-ordination: * Review existing emergency contingency measures against relevant legislation  * Ensure the organisation can respond to actual emergencies and supply periodic reports to management  * Test emergency contingency measures in line with the regulating requirement and provide periodic report of management  * Carry out emergency evacuation post-mortem investigation and provide solutions to continual improvement  *The successful candidate must have:* * Matric with a relevant Diploma / Degree in Safety Management   * Proven knowledge and skills with regards to incident investigation knowledge * First responder training would be desirable  * Detail orientated  * Perceptive interpersonal skills * 2 – 4 Years’ re

FOH / RECEPTION / GENERAL ASSISTANT LIVE-IN POSITION! Minimum 2 years FOH/Reception Experience in a Hotel/Lodge required! Experience with hospitality related computer systems, in particular APEX and KNIGHTSBRIDGE would be a definite advantage. To provide a friendly, welcoming and efficient service to all hotel guests. To respond courteously to guests’ requests, play a part in the general running of the reception desk and help the Assistant General Manager to maintain a smooth room bookings service. To check rooms for cleanliness and to oversee the running of the restaurant as and when required. · Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service · Deal with guest requests to ensure a comfortable and pleasant stay · Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible · Assist in keeping the hotel reception area clean and tidy at all times · Report any maintenance, breakage or cleanliness problems to the relevant manager · Ensure accurate and efficient accounts and guest billing processes · Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area · Administer all routes of reservations to ensure that room bookings are made and recorded accurately · Oversee the rooms by conducting daily housekeeping inspections, reporting issues to the housekeeping Supervisor & all maintenance issues to the Ass Food & Bev Manager · Assists with functions, weddings, etc as and when required to do so · Ensure that all reservations and cancellations are processed efficiently · Provides accurate information to guests by keeping up to date with room prices and special offers · Administer the general petty cash system and float in an accurate manner · Assist with any restaurant work that is relevant to the post, and as required by management · Oversees the lunches & dinner service (as floor manager) when required to do so · Fulfills maître d evening duties on a bi-weekly basis · Report any issues brought to your attention relating to the restaurant and bar area, to management Salary offered at minimum wage, lodging included!

The HSE&Q Officer acts as the first point of contact for all HSE&Q-related matters. The primary function is to implement the HSE&Q Management system on all relevant sites/Depot, in order to achieve and maintain a safe and healthy working environment. Also to maintain and implement the Quality Assurance program. Key Responsibilities HSE Implement and monitor all HSE management systems on site, including, but not limited to HSE guidelines, objectives and practices. Schedule and execute audits on site to identify areas of improvement and implement measures as required. Carry out risk assessments on a continuous basis on site. Provide HSE training, awareness and induction on site to staff, contractors and other relevant parties. Engage with staff, contractors and other relevant parties with respect to HSE matters related to the site. Keep HSE statistical records, such as incidents, accidents, near-misses and working hours on site. Keep HSE registers up to date, including renewals of permits, licenses, etc. Compile monthly site HSE reports. Have first line responsibility for incident investigations, including but not limited to investigating, making initial recommendations and putting measures in place to prevent reoccurrence. Assist Depot Managers to implement accident-prevention and environmental impact activities on site. Implement emergency and crisis management plans on site. Act as Emergency coordinator on site. Implement Environmental Management Plans of the site. Monitor environmental footprint on site. Other duties as assigned by the HSE&Q Manager. Quality Management Administer and maintain non-conformance and suggestion systems, including Corrective and Preventative Action Requests (CPAR), Non-conformance Report (NCR) and Field Performance Report (FPR) systems. Ensure quality requirements are met by both internal and external audit, review of inspection reports and analysis of non-conformance reporting. Ensure quality plans are produced when required and meet requirements. Ensure internal quality standards are maintained and monitored. Other QM-related duties as assigned by the HSE&Q Manager. Requirements Up-to-date knowledge of relevant HSE legislation (OHS Act and Regulations, NEMA, COIDA, etc.), environmental regulations and safety procedures Minimum 2 year’s OHS certification or equivalent. Minimum 3 years’ relevant experience in Logistics, Fuels and Lubes depots and Workshop safety Demonstrated knowledge of and experience with HSE management systems and relevant standards. Certified risk assessor, would be an advantage Experience in working with quality management systems Valid driver’s license is required. APPLY - recruiter1@talentedrecruitment.co,za

Responsibilities · Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests; · Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations; · Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles; · Performing inspections and keep complete and accurate records of the vehicle’s condition; · Moving and parking vehicles, delivering vehicles to correct locations or picking owners or drivers up if needed; · Managing inventory and reordering supplies; · Responding to client inquiries and fulfilling their requests; · Provide cleaning and maintenance services in and around homes and business areas as requested and required by customers; · Perform any other duties as instructed by the Supervisor/Manager; · Working knowledge of garden services; and · Working knowledge of pool cleaning and maintenance services. Requirements · Matric or equivalent and a valid code 8 driver’s license with a good driving record. · 3-5 years’ prior car wash and detailing experience. · Between the ages of 25 -35 years old. · Must have an entrepreneurial spirit and be sales driven. · General handing-man experience. · Attention to detail with excellent customer service, communication, and interpersonal skills. · Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods. · Willingness to comply with all company policies and uphold standards for service quality. · Availability to work weekends and holidays. · Must be able to speak two of the official languages of the Western Cape. Remuneration Remuneration is commission and performance based. You will receive 30% commission with no basic salary. The 30% commission is based on the total earnings for the day. You will also be eligible for additional performance bonuses for monthly targets achieved. The exact performance and reward structure will be discussed with shortlisted candidates. Notes All job applications must a comprise a comprehensive CV with contactable reference, certified qualifications, certified copy of your ID and drivers licence. Applications must be sent via email to bosch.utility@gmail.com on or before 21 August 2020. Should you not have been contacted within two months after date of closure, please consider your application as unsuccessful. Communication will be limited to shortlisted candidates only.

Grow the business in the specific geographic area the new business is located, in accordance with business growth plans and budgets, by actively positioning the business brand and products, selling the products and services to the local market, and ensuring the effective coordination of operational processes in order to deliver service as contractually agreed with clients. KEY RESPONSIBILITIES Sales Management:- Actively markets and sells products and services in the region to achieve agreed sales targets. Acts as primary contact between clients and business for purposes of: negotiating prices within the parameters of the Authority Framework providing customised solutions problem/issue resolution Engages with clients on a regular basis to maintain sound relationships. Manages client concerns relating to service delivery and ensures resolution thereof. Stays abreast of and informs the General Manager of changing market and competitor trends. Reports sales statistics to the General Manager on a weekly basis. Maintains a current and updated database on all clients in own portfolio. Keeps informed of legislative requirements pertaining to document retention. Provides customised solutions through an in-depth understanding of specific client needs relating to document classification and retention to ensure fast and effective retrieval. Prepares and presents business proposals to existing and potential clients as required. Operational Management:- Ensures operational throughput as per SLA agreement for all clients and services. Reviews and evaluates operational workflows and procedures to customise and improve job processes on a continuous basis. Ensures optimisation of resources with respect to current workloads. Ensures maintenance and optimal usage of fleet vehicles, and recommends additions or replacement of vehicles. Monitors and ensures that all vehicles conform to corporate identity guidelines. Ensures fast and effective retrieval of documents for delivery to clients as required. Ensures accurate and timeous location of files and boxes. Manages and ensures fast and effective collection and delivery of clients’ documents and records. Ensures strict adherence to the corporate dress code. Monitors and ensures the maintenance and servicing of all facilities. Ensures the physical security of facilities, i.e. alarm system, electric fencing, fire detection system, etcetera. Manages and ensures adequate control of stock, i.e. accurate and timeous despatch and receiving. Ensures effective servicing of clients both on and off site. Ensures that client requests are dealt with quickly and effectively in line with service expectations, and that all client queries are resolved satisfactorily. Reports on operational productivity to the General Manager on a daily, weekly and monthly basis, i.e. box receipts, requests, vehicle uti... Job Reference #: CPT000242/SG

Job Position: Personal Assistant Ref: 34445 Location: Port Elizabeth Salary: R8000 per month commensurate with experience and qualification + bonus Qualifications / Requirements: • Fully bilingual in English and Afrikaans (read, speak and write) – fluent in both languages • Minimum of Grade 12 • Valid drivers license and own transport essential • Experience and knowledge in: - Legal industry (highly advantageous, but not essential) - Quickbooks • Fast and efficient typing skills • Computer literate at an advanced level • Good with numbers Key Performance Areas: • Book all travel arrangements which includes flights, car rental, accommodation and venue hire etc • Check in passengers / employees for flights and send boarding passed via Whatsapp • Screen sponsorship requests and manage certain aspects associated with the request • Distribute letters to clients as requested by the relevant Manager • Arrange for car trackers to be installed in new vehicles • Draft emails and letters • Assist with costings for various developments • Day-to-day administration • Source potential developments • Liaise with clients and attorneys • Log vehicle mileage for the National Retail Manager and Business Developer • Obtain quotations for various projects when requested • Site and retail license applications (from start to finish) • Pull various volume reports • Boardroom bookings when requested • Vet legal documents • Brand Communicator for enquiries from social media • Arrange for various tests to be conducted on sites (e.g. environmental tests) • Follow up on various matters at hand in a timeous manner • Pull car tracker reports • Windeed searches (LexisNexis product) • Examine, book in and book out company cell phones and update the relevant workbook • Make arrangements with courier • Book vehicles in for service and/or repairs • Approach recruitment agencies for any vacancies within the company when requested • Order business cards for all employees when requested Responsibility: Qualifications / Requirements: • Fully bilingual in English and Afrikaans (read, speak and write) – fluent in both languages • Minimum of Grade 12 • Valid drivers license and own transport essential • Experience and knowledge in: - Legal industry (highly advantageous, but not essential) - Quickbooks • Fast and efficient typing skills • Computer literate at an advanced level • Good with numbers Key Performance Areas: • Book all travel arrangements which includes flights, car rental, accommodation and venue hire etc • Check in passengers / employees for flights and send boarding passed via Whatsapp • Screen sponsorship requests and manage certain aspects associated with the request • Distribute letters to clients as requested by the relevant Manager • Arrange for car trackers to be installed in new vehicles • Draft emails and letters • Assist with costings for various developments • Day-to-day administration • Source potential developments • Liaise with clients and attorneys • Log vehicle mileage for the National Retail Manager and Business Developer • Obtain quotations for various projects when requested • Site and retail license applications (from start to finish) • Pull various volume reports • Boardroom bookings when requested • Vet legal documents • Brand Communicator for enquiries from social media • Arrange for various tests to be conducted on sites (e.g. environmental tests) • Follow up on various matters at hand in a timeous manner • Pull car tracker reports • Windeed searches (LexisNexis product) • Examine, book in and book out company cell phones and update the relevant workbook • Make arrangements with courier • Book vehicles in for service and/or repairs • Approach recruitment agencies for any vacancies within the company when requested • Order business cards for all employees when requested Salary: R8000 Job Reference #: Personal Assistant

Job Position: Export and Shipping Documentation Controller Ref: 3550 Location: Port Elizabeth Salary: R10 000 to R20 000 per month commensurate with experience and qualification Qualifications / Requirements: • Extensive computer and Excel experience – will be tested • Attention to detail and accuracy • Previous experience in shipping and freight forwarding - – focusing on documentation • Excellent sense of prioritising, planning and organising • Deadline driven • Ability to work in pressurized environment and being resilient • Be able to deal with repetition and cope under stress / volumes • Willing to work overtime • Own reliable transport Key Performance Areas: • To manage the documentation and adhere to specific consignee’s requirements • Ensure documentation is delivered. To complete full set of docs within 7 days of vessel sailing • Short transit shipments to be completed • Find solutions where regular errors occur • Avoid additional unnecessary amendment charges • Respond to queries immediately • Manage shipping consignee’s and special documentation requirements • Sample docs to be supplied before processing of originals: - Freight Pre-paid/collect/payable elsewhere - Waybill / original BOL/original bill with Telex release - Additional documentation needed e.g. attested invoices or Packing lists to be included with export documents - Courier of Docs – approval needed or immediate - Courier addresses for final documents • Update distribution and communication requirements • Ensure special weight Instructions are followed: - Specific net weight requirements to be adhered to - VGM to be followed for cargo gross weight - Responsible to provide accurate and relevant information for internal and external purposes for use by the Executive Committee in order for them to make informed decisions • Process operations: - Receive booking, determine protocol and handling requirement process operations of consignment - Expeditiously consigning of shipments - Ensure all regulations are met and in accordance with the commodity and import country profile - Prepare all export documents within required timeframe - Manage data for shipments by providing instructions and support for all steps of certification - Complete all documentation submissions accurately and according - Finalize and transmit correctly completed documentation within service delivery undertaking - Effectively facilitate all aspects required and process any additional requests for successful delivery - Record keeping, data maintenance and communication in accordance with company SOP - Update, monitor and collate all shipment details and review in transit status • Protocol compliance: - Ensure compliance to all company policies and procedures - Manage all communication with export authorities and role players Responsibility: Qualifications / Requirements: • Extensive computer and Excel experience – will be tested • Attention to detail and accuracy • Previous experience in shipping and freight forwarding - – focusing on documentation • Excellent sense of prioritising, planning and organising • Deadline driven • Ability to work in pressurized environment and being resilient • Be able to deal with repetition and cope under stress / volumes • Willing to work overtime • Own reliable transport Key Performance Areas: • To manage the documentation and adhere to specific consignee’s requirements • Ensure documentation is delivered. To complete full set of docs within 7 days of vessel sailing • Short transit shipments to be completed • Find solutions where regular errors occur • Avoid additional unnecessary amendment charges • Respond to queries immediately • Manage shipping consignee’s and special documentation requirements • Sample docs to be supplied before processing of originals: - Freight Pre-paid/collect/payable elsewhere - Waybill / original BOL/original bill with Telex release - Additional documentation needed e.g. attested invoices or Packing lists to be included with export documents - Courier of Docs – approval needed or immediate - Courier addresses for final documents • Update distribution and communication requirements • Ensure special weight Instructions are followed: - Specific net weight requirements to be adhered to - VGM to be followed for cargo gross weight - Responsible to provide accurate and relevant information for internal and external purposes for use by the Executive Committee in order for them to make informed decisions • Process operations: - Receive booking, determine protocol and handling requirement process operations of consignment - Expeditiously consigning of shipments - Ensure all regulations are met and in accordance with the commodity and import country profile - Prepare all export documents within required timeframe - Manage data for shipments by providing instructions and support for all steps of certification - Complete all documentation submissions accurately and according - Finalize and transmit correctly completed documentation within service delivery undertaking - Effectively facilitate all aspects required and process any additional requests for successful delivery - Record keeping, data maintenance and communication in accordance with company SOP - Update, monitor and collate all shipment details and review in transit status • Protocol compliance: - Ensure compliance to all company policies and procedures - Manage all communication with export authorities and role players Salary: R10000 to 20000 Job Reference #: Export and Shipping Documentation Controller

Job Position: IT Systems Administrator Ref: 3748 Location: Port Elizabeth Salary: R16 000 per month commensurate with experience and qualification Permanent with 3 month probation 08:00 – 17:00 - Monday to Friday plus standby available on your mobile device Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Matric + Degree/Diploma • Minimum of 2 years IT experience • Excellent communication skills • Attention to detail and the ability to interpret concepts • Self-starter and pro-active individual • Attention to time-management • High degree of self-discipline • Troubleshooting of computers, physically and remotely • Willing to travel. • Experience with: - Microsoft 365 + Azure - CompTIA Network+ or CCNA - Working knowledge of MS server or Desktop systems - Microsoft Active Directory, DNS and DHCP Key Performance Areas: • Look after users and infrastructure • Recording and managing of IT assets in business • Engage with 3rd party vendors for service delivery • Action IT procurement requests • Ensure that Governance is applied and followed for all Change Controls • Determine network and system requirements • Maintain integrity of the network, server deployment and security • Assign configuration of authentication and authorization of directory services • First level user support (creating users, resetting passwords, access levels, file interface validation, etc.) across all clients • General desktop support: printing setups. office and application support • Cloud infrastructure Please see link for ad and POPIA requirements http://www.onlinepersonnel.co.za/index.php/vacancies/job-detail/job-it-systems-administrator-1143 Responsibility: Job Position: IT Systems Administrator Ref: 3748 Location: Port Elizabeth Salary: R16 000 per month commensurate with experience and qualification Permanent with 3 month probation 08:00 – 17:00 - Monday to Friday plus standby available on your mobile device Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Matric + Degree/Diploma • Minimum of 2 years IT experience • Excellent communication skills • Attention to detail and the ability to interpret concepts • Self-starter and pro-active individual • Attention to time-management • High degree of self-discipline • Troubleshooting of computers, physically and remotely • Willing to travel. • Experience with: - Microsoft 365 + Azure - CompTIA Network+ or CCNA - Working knowledge of MS server or Desktop systems - Microsoft Active Directory, DNS and DHCP Key Performance Areas: • Look after users and infrastructure • Recording and managing of IT assets in business • Engage with 3rd party vendors for service delivery • Action IT procurement requests • Ensure that Governance is applied and followed for all Change Controls • Determine network and system requirements • Maintain integrity of the network, server deployment and security • Assign configuration of authentication and authorization of directory services • First level user support (creating users, resetting passwords, access levels, file interface validation, etc.) across all clients • General desktop support: printing setups. office and application support • Cloud infrastructure Please see link for ad and POPIA requirements http://www.onlinepersonnel.co.za/index.php/vacancies/job-detail/job-it-systems-administrator-1143 Salary: R16000 Job Reference #: IT Systems Administrator

The following position exists at Classic ado Melbro Wholesale (Pty) Ltd – Gqeberha (Port Elizabeth) Branch: Key Job Functions Sales Mainly responsible to serve a top group of customers Must do follow-up calls on ALL requests made by customers Must know the function of ALL new lines that arrives Keep the customer informed of ALL new lines and promotional items Ensure that the end displays are kept FULL, NEAT and TIDY at all times Customer Service Assist customers at all times in a helpful, courteous manner. Personally, look after your group of customers Willing to do customer visits and cold calls when required. General Advise the Manager of customer requests for specific products. Update the manager daily with all your customer’s info Requesting additional stock as and when required Ensure that the ends and dump bins are neat and tidy at all times. All functions regarding the above must be done daily Requirements Matric or equivalent qualification Exceptional customer service skills Good communication and administration skills Sales driven Computer literate Team player Able to work under pressure Product knowledge Telephone etiquette Must be willing to work overtime Clear criminal record Willing to change tea/lunch times to assist with customer needs Advantage MCBA – in-house system Valid driver’s license Own Vehicle Computer literacy: Windows & MS Office Closing date – Tuesday, 20 July 2021. Please only submit cv's in Word or PDF format. · If you are an enthusiastic and energetic professional with all of the above criteria and ready to take on the challenge please send a clearly marked CV to Vacancies.PLZ@melbro.co.za · Place position applying for in the “Subject” line. · No late applications will be accepted. · Only shortlisted candidates will be contacted.

Our client has a position available in their organization based in Port Elizabeth, for an SQL Developer. The purpose of this role is to develop, test, deploy, maintain and support a portfolio of new and existing software applications and services, from high-level business requirements and designs, through the Software Development Life Cycle.   Requirements: B.Com/Bus Sci (IS); or BSc. (Comp); or B.Tech IT (Software Development). N.Dip IT (Software Development).  3-5 years’ development experience (essential). Skilled in Microsoft SQL Server database (TSQL). Understanding of SQL and RDBMS technology (MySQL, MS SQL Server, DB2). Knowledge of relevant programming languages.  Knowledge of software testing.   Desired competences: Communication skills. Interpersonal skills. Problem-solving skills. Planning and organizing skills. Analytical skills.   Duties and Responsibilities: Collaborate with the Scrum Master/Project Manager to deliver quality, effective software, in line with the agreed development process and business needs. Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests. Conduct research and evaluate potential technical solutions to identified business problems. Partner with Business and/or System Analysts to translate business requirements into workable solutions and document solutions into technical specifications. Design and code new software functionality using code that is readable, maintainable and re-usable. Conduct Unit Testing of own code, and System Integration Testing (SIT) of each solution and resolve all issues/queries timeously. Collaborate with the testing team to co-create test cases to ensure that features within each application are working as expected. Contribute to user acceptance testing (UAT) and training material to ensure that functionality is working correctly. Provide stakeholders with regular feedback on the technical design and timelines for solutions, ensuring that business needs are met. Maintain existing programmes according to change requests approved by business as and when needed. Diagnose root causes of system issues through problem-solving and recommend potential solutions. Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution. Log issues found in existing systems as internal change controls and ensure successful resolution of issues. Provide authoritative expertise and advice to clients and stakeholders. Build and maintain collaborative, professional relationships with clients and stakeholders. Deliver on service level agreements made with clients and stakeholders in order to ensure that expectations are managed. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service. Develop and m

Our client is a fast-growing property management firm based in Fulham, London, with an extensive and ever-increasing portfolio of properties across London. They are looking to expand their team with the addition of a Senior Credit Controller to work from their office in Stellenbosch. Skills required: 4 to 5 years’ strong collection experience – 70% collection and 30% admin / acts. If possible 2 years’ experience in the last 4 years dealing with UK consumer debt. Ability to prioritize workload – meaning if something needs to be actioned asap to be able to move from one project to another and move back the original project, they were working on. After training to be able to complete the below in a polite and confident manner: Answering general / detailed / complex requests from the clients. Escalating issues to either the Property Managers or to the head of credit control. Raise monthly debt reports for each property to send to the head of credit control to check. Request for 1st / final reminders to be sent to clients for non-payment of the service charges. To discuss final payment requests with the head of credit control before sending. To discuss which accounts need to be passed to the solicitors with the head of credit control. Take and receive calls from clients to discuss issues. Agree to setting up monthly payment plans with clients. Someone who is used to working in a fast-paced environment. To learn about putting together bespoke reports showing and reporting at what stage the collection is at. When working from home to be able to work in a quiet environment so they can focus on the workload. Willing to learn about the English collection process as this is very different from the South African process, so they need to have an open mind. Excellent telephone manner. Good Excel and Word experience. Team player. Living no further than a 1-hour commute from the office which will be based just outside Stellenbosch. Our client does have an office but due to COVID virus, over the next 3 to 6 months, depending on your lockdown process, the team will only be working 2 to 3 days a week in the office and 2 to 3 days working from home. This may stay at 2 to 3 days a week in the office / home, or it may change to 5 days, therefore when working from home to be able to work in a quiet environment so they can focus on the workload. Successful candidate must have good Internet access at home. 100% Commitment is required for the role - on some occasions they may need to be require working a little over the normal working hours. Area: Stellenbosch and surrounding areas. Market related salary offered (depending on experi...