Ict service centre

Samsung Smart Care Centre, an authorised Repair & Service centre for all your Samsung Cellphones, Tablets and wearables. Restore your Samsung device to the same quality it had been purchased in. Specializing in repairs & services to devices in-warranty & out of warranty. Screen replacements, battery replacements & component replacements done within an hour while you watch. Software reloads done within the same day to solve all software related issues. We will diagnose the fault of your device based on your experiences. If the fault cannot be detected it will be sent through for further assessment by our trained technicians. After which you will be quoted accordingly within the same day. Visit us in store for all your Samsung Cellphone, Tablet & Wearable queries. We live to troubleshoot your bad experiences & thrive on customer satisfaction.

Contact Jan at JW Service Centre 0787185887. Best service and prices in Town Specializing in Subaru but works on all makes of vehicles No job too big or too small Excellent workmanship Situated in Amalinda Vehicle Collection and delivery can be arranged

Your only authorised kirby service centre in port elizabeth.

SUPPLY OF NEW AND RETREAD COMMERCIAL TYRES. TRUCK - BUS - AGRICULTURAL-MINING - SERVICES - RETREADING - ONSITE WHEEL ALIGNMENT - VULCANIZING - 24HR BREAKDOWNS - SUPPLY OF COMMERCIAL RIMS - TUBES & FLAPS - TRUCK WHEEL BALANCING

At Etsoseng Solutions, we work in partnership with clients and make your business challenges our own; by operating as an extension of your organization, or as part of an in-house team. We provide professional ICT support that enables business and entrepreneurial growth. We maintain a reputation of building brilliant relationships with clients, who bear testament to our preparedness to assist in areas of ICT and device business solutions that work. Etsoseng Business Solutions is a full-service Information Communications Technologies, Digital Media and Managed Print service provider, we’re located in the Gauteng, but offer the following services countrywide. • ICT Consulting • Remote & On-Site Support • Managed IT Services • Network Management & Monitoring • Telephone & Email Support • Hardware & Software Sales • Server ‘Health Checks’ • IT Security Risk Assessment and Solutions • Web Development • Proactive Maintenance (updates, patches etc.) • Email & Web Hosting • Application, Database & Web development • Cloud Solutions • Virtualization • Backup Management • Disaster Recover Planning Tel: +27(0) 74 315 2822 Mail: info@Etsoseng.co.za Website: www.Etsoseng.co.za Facebook: Etsoseng Twitter: @Etsoseng Instagram: @Etsoseng_

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Job Title - Retail Shop Assistant – Worcester, Western Cape As we at Marcel’s pride ourselves by manufacture and supply the finest quality and service to our customers, the Shop Assistant is a key role player in the continuation and success of quality service delivery. The successful candidate will be expected to carry out their tasks with passion, friendliness and exceptional customer service delivery within the store. They, alongside the rest of the team, drive the vision, mission and ethos of the store. This necessitates a self-motivated, go-getter and planner with excellent human relations. Requirements: • Grade 12 • Experience working on a “POS”/and or cashier system • Retail working experience in a similar position (would be an advantageous) • Telephone etiquette • Excellent customer service • Good written and verbal communication Key Responsibilities: • Good customer relations at all times which include but is not limited to the following: - Greeting customers upon arrival and when they leave - Answering telephones as soon as someone is available to take the call. No personal calls during work time. - Serving customers correct product as speedily as possible - Stating cost of purchase and change amount audibly and giving receipts - Being friendly at all times - Making suggestions to customers who are undecided - Speaking in full sentences - Inform waiting customers that you will attend to them shortly • Working the cash register and cashing up of tills Behavioral Competency: • Honest, punctual and reliable • Friendly and willing to go the extra mile Please submit your CV to recruit@marcels.co.za or drop it off at the Worcester store. If you have not been contacted within 2 weeks of applying, please consider your application as unsuccessful. Please quote the reference. Store Location: Mountain Mill Shopping Centre, Worcester Closing Date for all applications: 20/08/2021

IT Helpdesk / Call Centre We are looking for an IT Helpdesk Support Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: HELP001 Consultant Name: Damian Sin Hidge

Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com

We are an Authorised Samsung Mobile Repair Centre We stock original Samsung spares and only the best protection for your devices ASSESSMENTS BATTERY REPLACEMENTS LCD REPLACEMENTS ACCESSORIES SOFTWARE RELOADS DATA TRANSFERS DAMAGE REPORTS FOR INSURANCE PAYOUTS TROUBLESHOOTING ALL SAMSUNG MOBILE, TABLET & WEARABLES Offering a free Pick Up & Drop Off service (in Pietermaritzburg only) Specializing in all Samsung In-Warranty claims, Out-of-Warranty ADH Mobile Care Samsung Care Plus Visit in store for all your Samsung needs and learn how to get the most out of your trusted & treasured device.

Manage day to day functions of the group''s IT + Handle all day-to-day issues that arise and escalate to GITO where appropriate + Manage IT Administrator and Infrastructure and Support team + Manage external service providers + Standardise procedures to improve efficiency of subordinates and other human resources 2: Maintenance of secure IT Environment + Manage compliance score in Microsoft compliance centre + Ensure appropriate security policies and procedures are implemented and maintained + Report potential issues to GITO + Conduct research and provide recommendations to GITO to ensure security is maintained Infrastructure and support + Manage support escalations and ensure timeous resolution + Liaise with infrastructure and support lead to ensure stable environment + Ensure systems are properly administered according to agreed standards and procedures + Ensure turnaround times are within agreed SLAs + Ensure department is appropriately staffed at all times and plan capacity Service Providers + Manage SLAs of service providers and ensure on-time delivery + Handle and resolve complaints + Manage Service provider support functions and ensure support is effective Manage Group IT Projects + Develop/Compile detailed project plan with milestones (together with service provider project manager) + Liaise with and manage external service providers + Liaise with internal clients and other role players + Ensure adherence to project timelines and on-time delivery + Reporting in-line with project governance on the following: All technical aspects of projects Delivery, delays and issue resolution on project deliverables Formal reporting of all governance meetings reports to inform GITO report back to management Any other project reporting as identified Delivery of Information Systems + Ensure strict project governance according to agreed procedures and standards Track and report on progress as per agreed project governance structure Identify delivery risks early and report to project owner + Ensure projects are kept within scope and advise GITO if scope adjustment is required + Establish, manage and co-ordinate project team as required from time to time Systems Development + Assist with business analysis to ensure development is in line with business requirements + Ensure best practice is followed in the development of information systems + Continuously assess all systems and development on a technical level Ensure best practice is followed in selecting appropriate programming environments Systems Implementation + Plan and implement or assist with implementation and user adoption training for any new software (depending on nature of project) + Constantly evaluate exis

Skills Force Training Centre, we offer a range of training, certification and re-certification at unbeatable prices. We are fully accredited, and have been in operation for more than 10 years. Please call us for a free, no-obligations quote. Our prices and service is excellent. Cell: 081 270 9156/ 083 516 1052 (Rajiv) Email: skillsforcetraining@gmail.com / skillsforcesales@gmail.com Facebook: Skills Force Training Centre We offer the following training courses... Forklift (Initial Training and Re-Certification) Driver Assessments Dangerous Goods Training (Hazchem) Professional Driving Fire Fighting and First Aid Training Crane Training ...and more! * * * Discounted Rates * * * Discounted rates can be arranged depending on the number of learners sent for training.

Our Contact Centre Solution is a customer service platform that allows customers to reach out to a company through a variety of channels such as phone, email, chat or social media. The goal of an omni-channel contact centre is to provide a seamless and consistent experience for the customer, regardless of the channel they choose to use.https://innovonet.co.za/contact-centre-solution

K. Bay trading, a funeral service provider needs 8 customer service consultants and agents for their Joburg CBD head office. You should have a certificate in customer service and/or call centre with at least three months working experience with contactable references. Ability to type not less that 20 words per minute. Basic salary is R6 000. Probation period is three months. to be considered for interview, call 0110470672 during working hours only. Sms your name to 0638061014 or 0630878310. email cv to recruit@tdcss.co.za. If you do not hear from us within ten working days, your application has not been accepted.

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201826 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201826