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Hardware service support


Top sales list hardware service support

East London (Eastern Cape)
HARDWARE COUNTER SALESPERSON – EAST LONDON – Successful Candidate must be energetic with a vibrant personality to ensure the highest level of Customer Satisfaction and must be willing to work Retail hours, Saturdays & Sunday’s (on a roster basis) and Public Holidays. Min. Requirements: Grade 12 Min. 1-year Sales experience (hardware industry/knowledge advantageous) Proficiency in Microsoft Excel, Word, Outlook Strong communication in English and Xhosa (advantageous) Passion for Retail and Customer Service Salary: R8,000 + comms + Pension Fund Undertakings: Criminal & Credit Check Application Process: Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively e-mail CV and recent head & Shoulder photo to solutions@workafrica.co.za, use Job Title as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 2 weeks. Additional Info: 1 to 5 years Salary: RR7000 to R8000 Job Reference #: 3017005209 Consultant Name: Claire O'Reilly
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Kimberley (Northern Cape)
Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office
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Nelspruit (Mpumalanga)
Main purpose of the job Provide customer support by attending routine services (per OEM standards) vehicle repairs, on-road repairs and preventative maintenance in the workshop.    Requirements (qualifications, experience & skills) Grade 12/Matric/National Senior certificate Diploma Completed Mechanic or Electrical qualification, related to Mechanical & Electrical repairs and diagnostic equipment Advantage - Certified DAF Master technician Minimum of 4 years experience in a workshop environment Experience with Truck repairs is essential Roadside repair and vehicle diagnosis, Experience in Major component, Mechanical & electrical repairs and diagnostic equipment Ideal: Previous experience of DAF vehicle maintenance and repairs   Role responsibilities Diagnose vehicle mechanical faults and repair requirements accurately Diagnose vehicle electrical faults and repair requirements Repair & maintain vehicle/s as assigned Conclude job card/s accurately for all workshop activities Complete root cause analysis of major component failures Attend to breakdowns, including stand-by service (day and night) Maintain levels of productivity and efficiency as instructed Perform shift work when required Manage all Repair Shop Assistants in the workshop and ensure: all tools and equipment is in a safe area before and after usage, and in working order Damaged tools reported in the workshop, by Service Technicians, are attended to with priority Manage all Repair Shop Assistants in the workshop and ensure the work area is safe prior to starting work   This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.   If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
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Johannesburg (Gauteng)
We provide IT Support & Security System service to individuals, home based businesses and corporate environment. -IT Hardware & Software Support -CCTV Installation & Maintenance -Access Control Installation -VoIP -IT Security & Software License Solutions -New & Refurbished Computers -Web Design & Hosting -Point of Sale -Electric Fence -Alarm System & Outdoor Beams -Network Support & Installation -Intercom System -Gate Motor Installation -Back-Up & Recovery Solutions
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Johannesburg (Gauteng)
Hardware and software support All versions MacOS (Up to MacOS Catalina) All versions of Windows OS (Windows 7, 8.1, 10) Operating systems installation Diagnostic Repair Mac Os repair Apple systems repair Mac Os installation Windows installation Dell, hp, acer, Lenovo repair Microsoft Office Suite 2007, 2010, 2011, 2013, 2016, 2019 (Windows & Mac) Adobe Premiere Pro CS6, CC 2017, 2020
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East London (Eastern Cape)
Attending to logged calls that could not be resolved on first line support being hardware related. Assisting with login related problems which cannot be resolved over the phone because of hardware failure, e.g. keyboard, network. Providing telephonic first line support, to users to solve minor Information Technology problems such as email, network, power and basic software issues. Performing general preventative maintenance tasks on computers, laptops, printers and any other information technology peripheral equipment by cleaning and reseating peripherals. Installing, upgrading, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Setting up of user accounts on printer consoles in order to allow for users to be able to utilize the scan to email functions. Collecting and delivering computer hardware to/from the users. This will include the installation of repaired equipment at the user’s workplace, preparation of new equipment and installation and setup of the users. Assisting with asset recording and the updating of asset numbers by recording details & specs of all equipment on a specified form & placing a numbered barcode on equipment. Replacing failed computer components. By troubleshooting the component and confirming that it is faulty, request for purchase of a new component, securely slot into specific slot, install drivers which is done from cdrom or disk, change settings and test which is done from within the operating system. Assisting the users with printer repairs such as paper jams in their printers and faulty printer cables. Resolving any network related printing issues by troubleshooting the printer and network, recapturing the printer port on the network, re configuring the printer settings and network setting on the printer console. Installing any new client related equipment such as PCs, printers, scanners etc. according to standards set. Maintaining up to date knowledge of emerging technology trends and developments over a broad range of information technology. Escalating unforeseen or exceptional events to the Senior IT Support Practitioner for further escalation if needed. INSTALLATION, CONFIGURATION AND MAINTENANCE OF LOCAL (LAN) AND WIDE AREA NETWORK (WAN) Desired Qualifications
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Stellenbosch (Western Cape)
RESPONSIBILITIES: · General Resolve user and client issues within SLA. Offer remote and potentially onsite support. Install and configure hardware and software components. Assist with user acceptance testing. Troubleshoot hardware and software issues. Perform root cause analysis. Repair or replace damaged hardware. Perform tests and evaluations of new software and hardware. Provide advanced user support and training. Pro-active communication to stakeholders. Conduct daily system checks and maintenance operations. Establish good relationships with all customers and colleagues. Manage technical documentation work with 3rd party vendors for system support. Technical Project Management. · Server Administration (Windows and/or Linux): Server administration and maintenance. User and Group administration. Backup administration. Network Administration: IP and Routing design administration. Security. Deployment of networks. Switch, Wi-Fi, Router and Firewall administration. DNS administration. Network traffic monitoring and troubleshooting. EDUCATION AND EXPERIENCE (minimum): SKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES: · Software: o Windows environment software § Microsoft Windows (desktop), Microsoft Server & Microsoft Office Suite § Anti-Virus Software (ESET) § Backup technologies (Altaro, Arc Server, Tape drives) § Infrastructure Monitoring (e.g. PRTG, Nagios, Solarwinds, etc.) § VM (e.g. HyperV, VMWare) o Linux environment software § Linux OS § DNS (Bind) § Mail (e.g. Postfix, Sendmail, Exim, etc.) § Fileserver (e.g. SMB, NFS, iSCSI, etc.) § VM (Proxmox) · Networking: o Midlevel knowledge of routing, switching, IP addressing & FW rules o Analysis/Troubleshooting software (e.g. Wireshark) o Cabling and Crimping o Network equipment experience (e.g. Ubiquity, Mikrotik, Cisco, Dell, Sonicwall, Fortigate, Huawei) · Other: o Python, PowerShell and other scripting skills o Proven telephonic and onsite support history. o Any additional software and database skills would be advantageous. o Experience in telecommunication/transmission systems including Wifi, LTE, 5G, VoIP, etc. would be advantageous. Experience in fiber optics would be advantageous.
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Cape Town (Western Cape)
IT Support / PC Repair / WiFi & Internet problems / At Home Repair Having problems with your Wi-Fi at home? Struggling with your network at the office? Let us take care of it for you, contact us on 021 434 1081 or 061 890 5140 www.fusionitcenter.com Email: info@fusionitcenter.com Our Services Include but are not limited to: •Network & Wi-Fi setup & support •Onsite Home & Business support •Collect repair and Deliver service •Internet Connection Support •Microsoft, Software & Email Support •Printer Support & Wireless Printer Setups •Network point installations, network cabling •Data recover, backup setups and configuration •Network drive storage setups •Computer repair and Laptop Repair •Software setup & repair •DSTV installation and Repair equipped •Mac Os & Software Support •Fully equipped workshop for Laptop and PC repair •Maintenant electrical equipped Repair WE MAKE COMPUTERS WORK Tags: Computer Repair, Computer Home repair, Network repair, Computer hardware repair, Broken PC, Anti virus, IT support Western Cape, On Site support, PC repairs, Mac Support.
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South Africa (All cities)
Unitec (https://www.unitecafrica.co.za) are an international technology company with offices Ireland and South Africa. Established in 2009, Unitec were quickly acknowledged as one of Ireland’s most innovative managed IT providers. We are renowned for our provision of Accessible Expertise. We have gained this status through our continuous delivery of expert advice and superior service to our valued clients. Our mission is to provide industry leading IT solutions with our clients’ needs at the core of what we do. Our consultants continuously manage and review on-going requirements by gaining a rich understanding of the needs of each individual business. This ability of our team to gain a comprehensive understanding of individual customer’s business needs and map them against our range of offerings ensures the most appropriate and effective solution is always delivered. At Unitec, we are greatly renowned for our provision of technical expertise in a manner that is accessible by all our clients – Accessible Expertise. We have gained this status through our continuous delivery of expert advice and superior service to all our customers. The successful expansion of our team into the South African market in 2015, operating out of Johannesburg, has ensured that all our customers receive a prompt and efficient service on an ongoing basis. Moreover, our customers can rely on Unitec Africa to provide invaluable support and proactive assistance in order to meet their business objectives, particularly during peak hours and busy periods when a rapid response is key. Our customer base spans across multiple sectors of industry including manufacturing, government, pharmaceutical, medical, education and professional services to name but a few. Our sustained commitment to our clients and focus on ITIL aligned customer service has enabled us to develop a strong base of loyal customers built on trust and reliability. We value all of our customers for choosing to Plug Us In to their organisations. Unitec work with the world’s leading technology companies including Microsoft, Lenovo, Dell, Vmware, Cisco and Fortinet. Each of our technical consultants completes regular certification and upskilling to ensure our clients benefit from the most up-to-date technological advancements to meet the evolving needs of our clients. Our extensive range of IT services and solutions includes Managed IT Services, Unified Communications, Cloud Services, Network Infrastructure, Consultancy, Data-Centre, Security Services, IT hardware and software supply. Unitec Africa 1 Block A, Willowbrook Office Park, Van Hoof Street, Roodepoort South Africa Ph: 0875517689 hello@unitecafrica.co.za https://www.unitecafrica.co.za
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East London (Eastern Cape)
Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com
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Johannesburg (Gauteng)
LIBERTY SOLUTIONS GROUP LAPTOP COMPUTER SUPPORT CENTRE Laptop and PC Repair (Hardware) *Building Custom PC’s *LCD/LED Screen Replacement *LCD Inverter Replacement *LCD Screen Hinge Replacement *Power/DC Jack Repair/Replacement *Power Supply Replacement *Keyboard Replacement *Motherboard Replacement *Processor Upgrade/Replacement *BIOS Chip Replacement *Hard Drive Data Recovery/Upgrade/Replacement/Factory Format/Advanced Partitioning *Memory Upgrade/Replacement/Diagnostics/Compatibility Testing Laptop and PC Repair(Operating Systems Support) Virus – Spyware – Malware Removal Operating System Installation Software/Program Installation Antivirus – AntiSpyware – AntiMalware Installation Classes and Instruction Classroom or Individual Lessons OFFICE ADDRESS 21B GOLDMAN STREET OPP BEARES FLORIDA 1709 ROODEPOORT GAUTENG. CONTACT NO: 0740956652
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Nelspruit (Mpumalanga)
Company Based in Jhb is looking for an IT Field Support Technician based in Nelspruit. MUST BE mobile and have a reliable car. Role Troubleshoot/Identify and resolve hardware, software, application and operating system issues; Install and configure end users’ computers and required peripherals; Provide ICT Technical support and maintenance to end users; Coordination of multiple procedures or systems; Administrative support - planning, scheduling and coordination of processes and systems Maintain ICT Inventory of hardware, software and resources; Provide training to new users of existing Technology; Provide technical assistance - Monitoring and managing Local Area Network (LAN), Wireless Local Area Network (WLAN), Job Requirements National Certificate/Diploma in Information Technology or equivalent (NQF 5); +5 years’ functional experience working in an ICT environment providing ICT Technical support services; ICT Certificates in N+, A+, MCSE or equivalent will be an added advantage; ICT Internal Control and risk management; Problem solving and analysis; Good understanding of the technical aspects of ICT goods & services Good understanding of OHS Must have a smart phone and agree to tracking Must be willing to work on alternate weekends and afterhours as part of Standby agreement.
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Port Elizabeth (Eastern Cape)
Our client in the IT sector seeks to employ a Junior/Intermediate Desktop Support Engineer to join their team on a 3-months fixed-term contract position. Do not miss this opportunity! Requirements:- 2-year diploma / 3-year diploma in support services or A+ and N+- Experience in desktop support both Hardware and Software (Onsite or remote) minimum 1 yearDuties:- Ticket management of client queries and issues (Logged telephonically or via email). - Setup of client software, emails and troubleshoot issues thereof. - Managing/troubleshooting of Office365 portal and exchange.- Hardware, Patch management and Anti-Virus maintenance conducted using RMM tools. Job Reference #: PE004145/CT
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Johannesburg (Gauteng)
The Recruitment Network Group Portfolios (Pty) Ltd. Our client requires: Counter Sales Representative (Building Materials / Hardware / Joinery) (RN1836) Good knowledge / experience in hardware, building material and joinery. Other sales experience would be an advantage. A minimum of 3 year of sales or customer experience in a high volume hardware and building material or industrial oriented environment. Passion for customer service and attention to detail. Proven strong sales and closing skills and the ability to engage in friendly manner. Motivated to achieve and exceed targeted goals. Position urgency: Immediate Position type: Full-time Position payment type: Monthly Work experience required: 3-5 years Benefits offered: UIF Travel Required: Occasionally Restrictions: South African citizens only. Apply before: End Aug, 2015 Press Office: (0839) 007 486 (VAS Rates Apply) Office Hours: 9H00 AM - 16H00 PM (Mon - Fri) Salary: Neg
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Cape Town (Western Cape)
We offer the following: Desktop support. Microsoft office windows antivirus application setup and maintenance. Emails and internet remote support. Upgrading of workstations and reinstall of workstations. Hosting of domains – emails and web sides. (this include graphic and web designing) Backup solutions onsite and offsite with remote support (this include every workstation backup once a week offsite.) Price will be different depending on how big the organization is. SQL Database maintenance, setup and backup. PBX Hosting. (Creating of telephone systems of your dreams for next to nothing) Offside server hosting. (Rent a server for x amount and we secure and backup the server.) Deployment of new Active Directories and connecting computers to active directories and setting up group Policies. (DHCP, DNS, WLAN and Active directories) Security – antivirus (MacAfee, Avast, Norton and Eset) firewalls with group policies including active directories. VMware setup, maintain and hosting. We also have special offer where you as a business can rent a server offside and be sure to never loose data. This if a guaranteed secure server with only access who is given to. Server renting options. Ry- Tec Server Hosting Types of serversTruserv tm Price Per MonthR1299 Server Specs2 TB traffic Intel Xeon E3-1230 16 GB ECC RAM 2 x 1TB SATA HDD enterprise-class disk single power supply Software RAID 1 R445 setup Trusserv tm Plus Price Per MonthR1999 Server Specs4 TB traffic Intel Xeon E5-1620 32 GB ECC RAM 2 x 1TB SATA HDD enterprise-class disk single power supply Software RAID 1 R695 setup Truserv tm Commerce Price Per MonthR3099 Server Specs6 TB traffic Intel Xeon E5-2620 64 GB ECC RAM 3 x 1TB SATA HDD enterprise-class disk dual hot swap power supply H/Ware RAID 5 (battery backup) R895 setup We do remote support from anywhere. Costing related to our special support. Costing for remote support. 0 - 15 min15 - 30 min30 min and up per hour R62.50R125.00R250 Travel and call out Call out Distance1-10 km out10 to 20 km20 to 3030 and up Cost for travelR50R100R150R200 0 - 15 min15 - 30 min30 min and up per hour R62.50R125.00R250 We also offer SLA's on month to month bases and also half year and year contracts. SLA Contract cost. Special SLA PackagesMonth to month6 month contract1 year Contract CostingR1600.00R1400.00 per monthR1200.00 per month What is included 4 hour onside support every week 1 hour. Normally for backups and check is network and desktops is running smoof. There is also a contract for once off 1 year support R12000 once off for one year support. Please keep in mind all specials have one hour onside support per week. All other support will be R250 per hour. All hardware and software (licensing) will be at additional Cost. So this is a short idea of what we offer. Our motto for this business is not to get rich and charge a lot. We try to build relationships with every company and end user. That includes making everyone a part of the company and also to make sure you as end user end up being happy with our support. Feel free to contact us. Tel: 021 987 0479 Cell: 072 066 6819 Email: rytecits@gmail.com
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