Hardware service support

HARDWARE COUNTER SALESPERSON – EAST LONDON – Successful Candidate must be energetic with a vibrant personality to ensure the highest level of Customer Satisfaction and must be willing to work Retail hours, Saturdays & Sunday’s (on a roster basis) and Public Holidays. Min. Requirements: Grade 12 Min. 1-year Sales experience (hardware industry/knowledge advantageous) Proficiency in Microsoft Excel, Word, Outlook Strong communication in English and Xhosa (advantageous) Passion for Retail and Customer Service Salary: R8,000 + comms + Pension Fund Undertakings: Criminal & Credit Check Application Process: Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively e-mail CV and recent head & Shoulder photo to solutions@workafrica.co.za, use Job Title as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 2 weeks. Additional Info: 1 to 5 years Salary: RR7000 to R8000 Job Reference #: 3017005209 Consultant Name: Claire O'Reilly

Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office

Main purpose of the job Provide customer support by attending routine services (per OEM standards) vehicle repairs, on-road repairs and preventative maintenance in the workshop.    Requirements (qualifications, experience & skills) Grade 12/Matric/National Senior certificate Diploma Completed Mechanic or Electrical qualification, related to Mechanical & Electrical repairs and diagnostic equipment Advantage - Certified DAF Master technician Minimum of 4 years experience in a workshop environment Experience with Truck repairs is essential Roadside repair and vehicle diagnosis, Experience in Major component, Mechanical & electrical repairs and diagnostic equipment Ideal: Previous experience of DAF vehicle maintenance and repairs   Role responsibilities Diagnose vehicle mechanical faults and repair requirements accurately Diagnose vehicle electrical faults and repair requirements Repair & maintain vehicle/s as assigned Conclude job card/s accurately for all workshop activities Complete root cause analysis of major component failures Attend to breakdowns, including stand-by service (day and night) Maintain levels of productivity and efficiency as instructed Perform shift work when required Manage all Repair Shop Assistants in the workshop and ensure: all tools and equipment is in a safe area before and after usage, and in working order Damaged tools reported in the workshop, by Service Technicians, are attended to with priority Manage all Repair Shop Assistants in the workshop and ensure the work area is safe prior to starting work   This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.   If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.

Attending to logged calls that could not be resolved on first line support being hardware related. Assisting with login related problems which cannot be resolved over the phone because of hardware failure, e.g. keyboard, network. Providing telephonic first line support, to users to solve minor Information Technology problems such as email, network, power and basic software issues. Performing general preventative maintenance tasks on computers, laptops, printers and any other information technology peripheral equipment by cleaning and reseating peripherals. Installing, upgrading, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Setting up of user accounts on printer consoles in order to allow for users to be able to utilize the scan to email functions. Collecting and delivering computer hardware to/from the users. This will include the installation of repaired equipment at the user’s workplace, preparation of new equipment and installation and setup of the users. Assisting with asset recording and the updating of asset numbers by recording details & specs of all equipment on a specified form & placing a numbered barcode on equipment. Replacing failed computer components. By troubleshooting the component and confirming that it is faulty, request for purchase of a new component, securely slot into specific slot, install drivers which is done from cdrom or disk, change settings and test which is done from within the operating system. Assisting the users with printer repairs such as paper jams in their printers and faulty printer cables. Resolving any network related printing issues by troubleshooting the printer and network, recapturing the printer port on the network, re configuring the printer settings and network setting on the printer console. Installing any new client related equipment such as PCs, printers, scanners etc. according to standards set. Maintaining up to date knowledge of emerging technology trends and developments over a broad range of information technology. Escalating unforeseen or exceptional events to the Senior IT Support Practitioner for further escalation if needed. INSTALLATION, CONFIGURATION AND MAINTENANCE OF LOCAL (LAN) AND WIDE AREA NETWORK (WAN) Desired Qualifications

Unitec (https://www.unitecafrica.co.za) are an international technology company with offices Ireland and South Africa. Established in 2009, Unitec were quickly acknowledged as one of Ireland’s most innovative managed IT providers. We are renowned for our provision of Accessible Expertise. We have gained this status through our continuous delivery of expert advice and superior service to our valued clients. Our mission is to provide industry leading IT solutions with our clients’ needs at the core of what we do. Our consultants continuously manage and review on-going requirements by gaining a rich understanding of the needs of each individual business. This ability of our team to gain a comprehensive understanding of individual customer’s business needs and map them against our range of offerings ensures the most appropriate and effective solution is always delivered. At Unitec, we are greatly renowned for our provision of technical expertise in a manner that is accessible by all our clients – Accessible Expertise. We have gained this status through our continuous delivery of expert advice and superior service to all our customers. The successful expansion of our team into the South African market in 2015, operating out of Johannesburg, has ensured that all our customers receive a prompt and efficient service on an ongoing basis. Moreover, our customers can rely on Unitec Africa to provide invaluable support and proactive assistance in order to meet their business objectives, particularly during peak hours and busy periods when a rapid response is key. Our customer base spans across multiple sectors of industry including manufacturing, government, pharmaceutical, medical, education and professional services to name but a few. Our sustained commitment to our clients and focus on ITIL aligned customer service has enabled us to develop a strong base of loyal customers built on trust and reliability. We value all of our customers for choosing to Plug Us In to their organisations. Unitec work with the world’s leading technology companies including Microsoft, Lenovo, Dell, Vmware, Cisco and Fortinet. Each of our technical consultants completes regular certification and upskilling to ensure our clients benefit from the most up-to-date technological advancements to meet the evolving needs of our clients. Our extensive range of IT services and solutions includes Managed IT Services, Unified Communications, Cloud Services, Network Infrastructure, Consultancy, Data-Centre, Security Services, IT hardware and software supply. Unitec Africa 1 Block A, Willowbrook Office Park, Van Hoof Street, Roodepoort South Africa Ph: 0875517689 hello@unitecafrica.co.za https://www.unitecafrica.co.za

RESPONSIBILITIES: · General Resolve user and client issues within SLA. Offer remote and potentially onsite support. Install and configure hardware and software components. Assist with user acceptance testing. Troubleshoot hardware and software issues. Perform root cause analysis. Repair or replace damaged hardware. Perform tests and evaluations of new software and hardware. Provide advanced user support and training. Pro-active communication to stakeholders. Conduct daily system checks and maintenance operations. Establish good relationships with all customers and colleagues. Manage technical documentation work with 3rd party vendors for system support. Technical Project Management. · Server Administration (Windows and/or Linux): Server administration and maintenance. User and Group administration. Backup administration. Network Administration: IP and Routing design administration. Security. Deployment of networks. Switch, Wi-Fi, Router and Firewall administration. DNS administration. Network traffic monitoring and troubleshooting. EDUCATION AND EXPERIENCE (minimum): SKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES: · Software: o Windows environment software § Microsoft Windows (desktop), Microsoft Server & Microsoft Office Suite § Anti-Virus Software (ESET) § Backup technologies (Altaro, Arc Server, Tape drives) § Infrastructure Monitoring (e.g. PRTG, Nagios, Solarwinds, etc.) § VM (e.g. HyperV, VMWare) o Linux environment software § Linux OS § DNS (Bind) § Mail (e.g. Postfix, Sendmail, Exim, etc.) § Fileserver (e.g. SMB, NFS, iSCSI, etc.) § VM (Proxmox) · Networking: o Midlevel knowledge of routing, switching, IP addressing & FW rules o Analysis/Troubleshooting software (e.g. Wireshark) o Cabling and Crimping o Network equipment experience (e.g. Ubiquity, Mikrotik, Cisco, Dell, Sonicwall, Fortigate, Huawei) · Other: o Python, PowerShell and other scripting skills o Proven telephonic and onsite support history. o Any additional software and database skills would be advantageous. o Experience in telecommunication/transmission systems including Wifi, LTE, 5G, VoIP, etc. would be advantageous. Experience in fiber optics would be advantageous.

Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com

LIBERTY SOLUTIONS GROUP LAPTOP COMPUTER SUPPORT CENTRE Laptop and PC Repair (Hardware) *Building Custom PC’s *LCD/LED Screen Replacement *LCD Inverter Replacement *LCD Screen Hinge Replacement *Power/DC Jack Repair/Replacement *Power Supply Replacement *Keyboard Replacement *Motherboard Replacement *Processor Upgrade/Replacement *BIOS Chip Replacement *Hard Drive Data Recovery/Upgrade/Replacement/Factory Format/Advanced Partitioning *Memory Upgrade/Replacement/Diagnostics/Compatibility Testing Laptop and PC Repair(Operating Systems Support) Virus – Spyware – Malware Removal Operating System Installation Software/Program Installation Antivirus – AntiSpyware – AntiMalware Installation Classes and Instruction Classroom or Individual Lessons OFFICE ADDRESS 21B GOLDMAN STREET OPP BEARES FLORIDA 1709 ROODEPOORT GAUTENG. CONTACT NO: 0740956652

Company Based in Jhb is looking for an IT Field Support Technician based in Nelspruit. MUST BE mobile and have a reliable car. Role Troubleshoot/Identify and resolve hardware, software, application and operating system issues; Install and configure end users’ computers and required peripherals; Provide ICT Technical support and maintenance to end users; Coordination of multiple procedures or systems; Administrative support - planning, scheduling and coordination of processes and systems Maintain ICT Inventory of hardware, software and resources; Provide training to new users of existing Technology; Provide technical assistance - Monitoring and managing Local Area Network (LAN), Wireless Local Area Network (WLAN), Job Requirements National Certificate/Diploma in Information Technology or equivalent (NQF 5); +5 years’ functional experience working in an ICT environment providing ICT Technical support services; ICT Certificates in N+, A+, MCSE or equivalent will be an added advantage; ICT Internal Control and risk management; Problem solving and analysis; Good understanding of the technical aspects of ICT goods & services Good understanding of OHS Must have a smart phone and agree to tracking Must be willing to work on alternate weekends and afterhours as part of Standby agreement.

Our client in the IT sector seeks to employ a Junior/Intermediate Desktop Support Engineer to join their team on a 3-months fixed-term contract position. Do not miss this opportunity! Requirements:- 2-year diploma / 3-year diploma in support services or A+ and N+- Experience in desktop support both Hardware and Software (Onsite or remote) minimum 1 yearDuties:- Ticket management of client queries and issues (Logged telephonically or via email). - Setup of client software, emails and troubleshoot issues thereof. - Managing/troubleshooting of Office365 portal and exchange.- Hardware, Patch management and Anti-Virus maintenance conducted using RMM tools. Job Reference #: PE004145/CT

The Recruitment Network Group Portfolios (Pty) Ltd. Our client requires: Counter Sales Representative (Building Materials / Hardware / Joinery) (RN1836) Good knowledge / experience in hardware, building material and joinery. Other sales experience would be an advantage. A minimum of 3 year of sales or customer experience in a high volume hardware and building material or industrial oriented environment. Passion for customer service and attention to detail. Proven strong sales and closing skills and the ability to engage in friendly manner. Motivated to achieve and exceed targeted goals. Position urgency: Immediate Position type: Full-time Position payment type: Monthly Work experience required: 3-5 years Benefits offered: UIF Travel Required: Occasionally Restrictions: South African citizens only. Apply before: End Aug, 2015 Press Office: (0839) 007 486 (VAS Rates Apply) Office Hours: 9H00 AM - 16H00 PM (Mon - Fri) Salary: Neg

Manage day to day functions of the group''s IT + Handle all day-to-day issues that arise and escalate to GITO where appropriate + Manage IT Administrator and Infrastructure and Support team + Manage external service providers + Standardise procedures to improve efficiency of subordinates and other human resources 2: Maintenance of secure IT Environment + Manage compliance score in Microsoft compliance centre + Ensure appropriate security policies and procedures are implemented and maintained + Report potential issues to GITO + Conduct research and provide recommendations to GITO to ensure security is maintained Infrastructure and support + Manage support escalations and ensure timeous resolution + Liaise with infrastructure and support lead to ensure stable environment + Ensure systems are properly administered according to agreed standards and procedures + Ensure turnaround times are within agreed SLAs + Ensure department is appropriately staffed at all times and plan capacity Service Providers + Manage SLAs of service providers and ensure on-time delivery + Handle and resolve complaints + Manage Service provider support functions and ensure support is effective Manage Group IT Projects + Develop/Compile detailed project plan with milestones (together with service provider project manager) + Liaise with and manage external service providers + Liaise with internal clients and other role players + Ensure adherence to project timelines and on-time delivery + Reporting in-line with project governance on the following: All technical aspects of projects Delivery, delays and issue resolution on project deliverables Formal reporting of all governance meetings reports to inform GITO report back to management Any other project reporting as identified Delivery of Information Systems + Ensure strict project governance according to agreed procedures and standards Track and report on progress as per agreed project governance structure Identify delivery risks early and report to project owner + Ensure projects are kept within scope and advise GITO if scope adjustment is required + Establish, manage and co-ordinate project team as required from time to time Systems Development + Assist with business analysis to ensure development is in line with business requirements + Ensure best practice is followed in the development of information systems + Continuously assess all systems and development on a technical level Ensure best practice is followed in selecting appropriate programming environments Systems Implementation + Plan and implement or assist with implementation and user adoption training for any new software (depending on nature of project) + Constantly evaluate exis

We are looking for an IT Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: A+ N+ Microsoft Certified certificates (advantageous) 1-year experience in support role (advantageous) Responsibility: The successful candidate will provide prompt, professional and efficient hardware and software support to all the group’s different departments. End-user desktop support and technical assistance (Windows OS & Office Applications) Installation, configuration and maintenance of all desktops, laptops and printers on the network Basic networking support for cabling, troubleshooting devices on the network Troubleshooting / diagnostics on all desktop and basic network related issues General user training and level of professionalism, confidentiality And any other related functions Salary is market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: DESK001 Consultant Name: Damian Sin Hidge

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We are looking for an experienced Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: IT Qualification is essential. Matric qualification is essential. Must have at least two years’ experience as an IT Technician / Engineer. Must have a valid driver’s license and own reliable vehicle. Responsibility: Duties: PC Desktop & end-user support. Hardware and software support. Installation, repairs and maintenance of pc’s, networks and pc peripherals. Salary: R10 000 – R12 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R12000 Job Reference #: ITTECH001 Consultant Name: Damian Sin Hidge