Guest team
Top sales list guest team
Stellenbosch (Western Cape)
My client, a five-star establishment based in Stellenbosch is seeking to employ a friendly. Front-line Assistant Front Office Manager who is willing to work shift work (including weekends). with previous experience in a similar environment. The ideal candidate will also have experience in operating OPERA Responsibilities: To stand in for the Front Office Manager in her absence To ensure that all Receptionists are following standard operating procedures in order to work effectively as a team providing the best possible service to our guests To guide and lead Receptionist to work in accordance with standard operating procedures To take leadership in the training and orientation of new Receptionists that joins the team or those Receptionists requiring training. (Inc conjunction with Front Office Manager) To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience Check-in and check-out of arrival guests/groups To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service To deal with guest requests to ensure a comfortable and pleasant stay To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible To be responsible for accurate and efficient accounts and guest billing processes To assist in keeping the Hotel Reception area clean and tidy at all times To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area To administer all routes of reservations to ensure that room bookings are made and recorded accurately To ensure that all reservations and cancellations are processed efficiently To keep up to date with room prices and special offers to provide accurate information to guests To assist with concierge related duties such as arranging transfers, excursions etc. for guests To report any maintenance, breakage or cleanliness problems to the relevant Manager To administer the general petty cash system and float in an accurate manner To undertake all training as required (e.g., first aid, health and safety, customer service) To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire To undertake any other ad-hoc duties relevant to the post, as and when required Requirements: Previous Shift Leader / Assistant Front Office Manager experience Previous customer service experience Previous experience in hospitality Experience in OPERA Previous experience in Health & Safety, First Aid etc A friendly and welcoming approach High standards of dress and presentation Ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant... Job Reference #: SW002351/JM
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South Africa
Hotel restaurant workers required to live and work in United States. Sales Lead Mobile Team Lead HR Director Full-Time Sales Associate Equestrian Director Guest Services/Entry level Front Desk Clerks Porters Concierges Housekeeping Room Service Waiter/Waitress Kitchen Staff Supervisor of Guest Services Front Desk Supervisor Housekeeping Supervisor Kitchen Manager Restaurant Manager Executive Chef Marketing and Advertising Accounting Purchasing Event Planner Assistant Hotel Manager Hotel Manager Host/Hostess Cashier Busser Headwaiter/Waitress Sous Chefs Chefs/Head Chefs/Executive Chef Food Prep Massage Therapist Aesthetician Nail Technician Spa Attendant/Assistant Massage Therapist Lifeguard Beach attendant Cruise ticket sales Fishing guide Hunting guide Nature tour guide Parasailing worker Towel attendant Waiter/waitress Restaurant host Bartender Diving coach Snorkeling guide Boat rental cashier Cook Dishwasher Steward/Porter Host/hostess Amusement park ride operators Please contact us with your CV for more information regarding the job offer.
R 6.500
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Cape Town (Western Cape)
Hotel situated in Qolora Mouth, Transkei Coast. Salary offered R7 000 CTC, accommodation provided Only those applicants who meet the above and below criteria will be contacted. JOB REQUIREMENTS EDUCATIONAL REQUIREMENTS · Matric or equivalent · Knowledge of hospitality related computer systems advantageous · Knowledge of MS office and e-mailing WORK EXPERIENCE · Minimum of 2 years’ experience in a hospitality environment · Minimum of 1 years’ experience in a receptionist / front of house role SKILLS & ATTRIBUTES · Excellent interpersonal skills · Good administrative skills · Good team working skills · Excellent communication skills · Logical thinking & information seeking · Self-development orientation · Cultural sensitivity · Empathetic · FLEXIBILITY · Service orientation · Excellent people skills JOB DESCRIPTION GUEST SERVICES Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service Deal with guest requests to ensure a comfortable and pleasant stay Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible Assist in keeping the hotel reception area clean and tidy at all times Report any maintenance, breakage or cleanliness problems to the relevant manager FRONT OFFICE ADMINISTRATION Ensure reservation deposits are received in all instances, followed up weekly, balance of payment to be collected on arrival. Prepare accurate final statements, including post check-in expenses and purchases, at the time of departure. Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area Administer all routes of reservations to ensure that room bookings are made and recorded accurately Assists with functions, weddings, etc as and when required to do so Administer the general petty cash system and float in an accurate manner ALL CV'S INCLUDING CONTACTABLE REFERENCES TO BE SENT TO hr@jhgroup.co.za BY NO LATER THAN FRIDAY 21ST FEBRUARY 2020. Should you not be contacted by close of business on the 21st February 2020, please consider you application as unsuccessful. CV's received after this date will not be considered.
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De Aar (Northern Cape)
We are a young, dynamic company full of awesome people, looking for likeminded and fantastic individuals to join our growing team. We have created a fun and creative culture where you have the opportunity to experience many different parts of the travel, hospitality and property industry. A Property Onboarder works hand-in-hand with our sales team tomake sure that the new properties we sign up are properly onboarded and that trust is transferred from the sales team to the Property Managers. As the right hand to your salesman/lady, you need to have: A freakish attention to detail An eye for potential problem areas (it may seem pessimistic, but it helps alleviate any potential issues a guest may experience) An elephant's memory (your sales partner will ask you the weirdest questions about properties- they look to you for answers and insight) Have your own transport Organised, organised, organised! Friendly and reliable Solution oriented Communicate effectively over the phone and via email Descriptive and in depth writing skills The multitasking skills of an octopus (each property owner wants to feel like they're the only one you care for) CTC R12000 + Incentive per property onboarded To apply, follow this link and answer some questions: https://chregan.typeform.com/to/JtBNiH Applications without a Propr specific cover letter will not be considered. Please note that due to the high volume of applications only successful applicants will be contacted.
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South Africa
VACANCY OPPORTUNITY!! The Egerton House Hotel, a luxury five star property, is part of the Red Carnation Hotel Collection, situated in exclusive Knightsbridge, with the feeling of a homely private residence and staff on hand to satisfy every whim. We Require enthusiastic, friendly profession and highly motivated individuals to join our successful team. The The Egerton House Hotel employees make a difference to our guests by Providing service which is friendly and informal. We hire motivated people and Provide a safe and secure environment where staff are Encouraged to gain skills and excel in Their Chosen career. We ENSURE That the while Maintaining high levels of service, working at the egerton house hotel is a place where staff are contented and take pride and pleasure in Their Jobs. As part of our commitment to our people the The Egerton House Hotel is proud to sacrifice a Pay and Benefit Plan , including: • Full hotel and company induction • Training and development opportunities • Well-tailored uniforms • Performance related bonus scheme • Free breakfast in our hotel • Staff Incentive Scheme For all our positions we Require an excellent level of English and enthusiasm and commitment to make our guests want to repeat Their experience with us. We hire staff Directly and do not use agencies. We have made a public commitment to training called the Skills Pledge through the UK Government's Train to Gain Service Available Positions Bakers / bartenders / Chefs / Chef De Partie, Cooks, Restaurant and Food Service Manager Conference & Banqueting Operations Manager, Food & Beverage Team Manager, Account Manager, Bartender, Assistant Manager of Front Office, Receptionist, Guest Relations Assistant, Room Attendant , Foreign / International Language Interpreter, storekeeper, Telephone operator, Cafe Attendant, reservation clerk, Spa receptionist, Spa, Waiter / Waitress, receptionist, office assistant, cook, security, cleaner Housekeeper, cashier, Supervisors, Technical Assistant, Electrical Engineer, Computer Engineer, Electrical Technician, Service / Maintenance Supervisor, etc .. QUALIFICATIONS: M / F, SINGLE OR MARRIED , DIPLOMA COLLEGE LEVEL OR GRADUATE. ANY COURSE, WITH OR WITHOUT EXP. WILLING TO BE TRAINED. HIGH BASIC SALARY + ALLOWANCE + BENEFITS The targeted language the hotel management is seeking if you are Applying to work as a Foreign Interpreter are; Spanish, Romanian, Italian and Portuguese, from the source language English. We also free English lessons for foreigners The Hotel Management would ask Responsible to pay for your Flight Ticket and Accommodation. All other information about benefits Which Would be received by new employees would be given In Their application process. FOR INQUIRY: SUBMIT THE FOLLOWING DETAILS: 1) Your CV / Resume. 2) One size passport photograph recently taken attach with the CV / Resume 3) Your Scanned Valid international Traveling passport. interested Applicant Should kindly send Their CV / Resume by email: mdevlin@englandmail.com Your Job Approval Will be Determined by verification and confirmation of your CV / Resume. Best Regards Michelle Devlin HR General Manager The Egerton House Hotel LONDON
Free
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South Africa
VACANCY OPPORTUNITY!! The Egerton House Hotel, a luxury five star property, is part of the Red Carnation Hotel Collection, situated in exclusive Knightsbridge, with the feeling of a homely private residence and staff on hand to satisfy every whim. We Require enthusiastic, friendly profession and highly motivated individuals to join our successful team. The The Egerton House Hotel employees make a difference to our guests by Providing service which is friendly and informal. We hire motivated people and Provide a safe and secure environment where staff are Encouraged to gain skills and excel in Their Chosen career. We ENSURE That the while Maintaining high levels of service, working at the egerton house hotel is a place where staff are contented and take pride and pleasure in Their Jobs. As part of our commitment to our people the The Egerton House Hotel is proud to sacrifice a Pay and Benefit Plan , including: • Full hotel and company induction • Training and development opportunities • Well-tailored uniforms • Performance related bonus scheme • Free breakfast in our hotel • Staff Incentive Scheme For all our positions we Require an excellent level of English and enthusiasm and commitment to make our guests want to repeat Their experience with us. We hire staff Directly and do not use agencies. We have made a public commitment to training called the Skills Pledge through the UK Government's Train to Gain Service Available Positions Bakers / bartenders / Chefs / Chef De Partie, Cooks, Restaurant and Food Service Manager Conference & Banqueting Operations Manager, Food & Beverage Team Manager, Account Manager, Bartender, Assistant Manager of Front Office, Receptionist, Guest Relations Assistant, Room Attendant , Foreign / International Language Interpreter, storekeeper, Telephone operator, Cafe Attendant, reservation clerk, Spa receptionist, Spa, Waiter / Waitress, receptionist, office assistant, cook, security, cleaner Housekeeper, cashier, Supervisors, Technical Assistant, Electrical Engineer, Computer Engineer, Electrical Technician, Service / Maintenance Supervisor, etc .. QUALIFICATIONS: M / F, SINGLE OR MARRIED , DIPLOMA COLLEGE LEVEL OR GRADUATE. ANY COURSE, WITH OR WITHOUT EXP. WILLING TO BE TRAINED. HIGH BASIC SALARY BASE ON EXPERINCE + ALLOWANCE + BENEFITS The targeted language the hotel management is seeking if you are Applying to work as a Foreign Interpreter are; Spanish, Romanian, Italian and Portuguese, from the source language English. We also free English lessons for foreigners The Hotel Management would ask Responsible to pay for your Flight Ticket and Accommodation. All other information about benefits Which Would be received by new employees would be given In Their application process. FOR INQUIRY: SUBMIT THE FOLLOWING DETAILS: 1) Your CV / Resume. 2) One size passport photograph recently taken attach with the CV / Resume 3) Your Scanned Valid international Traveling passport. interested Applicant Should kindly send Their CV / Resume by email: mdevlin@rchmails.com Your Job Approval Will be Determined by verification and confirmation of your CV / Resume. Best Regards Michelle Devlin HR General Manager The Egerton House Hotel LONDON
R 5.000
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De Aar (Northern Cape)
We are looking for amazing people to join our Team at Propr. If you want to be part of a fun, fast-paced company and think you have what it takes, read on. Property Administration Assistant In this role you work closely with the senior property managers, assisting with administrative tasks. Your ability to be proactive and efficient when left on your own will determine your success. You'll work closely with operations, guest experience and maintenance to make sure all facets of our property are looked after. The ideal person for this job - Excellent written communication - Administratively Strong - Proactive - Detail Oriented - Solution Focused - Fast Learner - Tech Savvy What you'll do: - Assist the senior property managers with day-to-day tasks - Liaise with external suppliers and in-house teams - Gather quotes and submit damage claims - Mobilise various departments to keep properties looking awesome - Update clients on ongoing issues on behalf of the senior property managers - Critically assess processes and improve efficiency in the team - Work hard and be nice to people The starting salary is R9 000 per month. During probationary months and training you will be based in our office in De Waterkant, Cape Town. After this period you will have the ability to work remotely when possible. To apply please follow this link: https://propr.typeform.com/to/X2d75Cwp Applications without a Propr specific cover letter won't be considered. We are hiring for other roles including Property Managers and Interns. The internship is paid and does not require prior experience. Please note that due to high application volumes, we regret that only shortlisted applicants will be contacted. We wish you the very best!
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Port Elizabeth (Eastern Cape)
We are renowned jewellery brand with stores nationally. If you are interesting in developing your talent and wish to gain experience in the art of connecting with people and selling with integrity you are welcome to consider joining us on our journey as we spend every day bringing joy to people's lives. Casual positions are available for weekends, public holidays and various promotions. We are offering: · A beautiful customer base to manage with TLC · Jewellery made with exceptional quality · A positive team of colleagues who have been selected for their high standards and values · A lucrative remuneration system plus rewarding incentives · An established brand that is highly energised in preparation for a new future in a post pandemic world RESPONSIBILITIES: We expect you to love and nurture the customer journey, from our guest's first arrival,, to caring about the repairs during after sales service. We love it all. We need ambassadors who are self-motivated contributors with a genuine zest for life and high standards. We are looking for individuals who can demonstrate organisational skills and who can positively manage the customer relationship. WE ARE LOOKING FOR: Individuals who regard themselves as genuine and approachable and can share with us: · Matric qualification as a minimum · Proven interest in sales · Outstanding communication skills · Organisational skills · Motivation and drive to succeed · Team player attitude An inspiring career awaits you… Send your CV to recruit(at)luxeholdings.co.za with the mall and position you are applying for be considered for this exciting role which could start a long term rewarding career with our brand.
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South Africa
This is a great opportune moment for exotic candidates(outside UNITED STATES) who wish to work here in the U.S in different skills such as Primary Skill Labour(PSL), Secondary Skill Labour(SSL) and Semi Skill Labour(SSL2) under the management of our company . Our company is eager to employ successful candidates to occupy the vacant position in the company here in DENVER, United STATES. The OXFORD Hotels United States requires workers. Qualified persons should contact us immediately for job placement. Language Requirements: Any of English, French, Spanish, Italian,and Dutch Employment Type: Full Time Yearly Salary: Unspecified Preferred Language of Resume/Application: English AVAILABLE POSITIONS ——————- CONFERENCE & BANQUETING OPERATIONS MANAGER DEMI CHEF DE PARTIE CHEF DE PARTIE FOOD & BEVERAGE TEAM MEMBERS STORE KEEPER CONTINENTAL/INTERCONTINENTAL DISHES COOK & CHEF ACCOUNT MANAGER ACCOUNTANT ACCOUNT AUDITOR CASHIER BANQUET SALES EXECUTIVE BANQUET SALES COORDINATOR CASINO F&B BAR CAPTAIN WAITER/WAITRESS BARTENDER HOST/HOSTESS ASSISTANT MANAGER OF FRONT OFFICE RECEPTIONIST CASINO & F&B FLOOR MANAGER CASINO F&B BAR SUPERVISOR CASINO F&B WASHER SERVICE STYLIST DOOR PERSON LOBBY ASSISTANT PART-TIME GUEST RELATIONS ASSISTANT FIRST AID WARDER QUALIFIED NURSES ASSISTANT FLOOR HOUSEKEEPER COMMIS HOUSEKEEPING SERVICES COORDINATOR ROOM ATTENDANT CLEANER SECURITY PERSONNEL FOREIGN/INTERNATIONAL LANGUAGE TRANSLATORS AND TEACHERS RESERVATIONS CLERK RESERVATION MANAGER BEAUTY THERAPIST MASSEUR/MASSA GIST SPA RECEPTIONIST ELECTRICAL ENGINEER MECHANICAL ENGINEER MARKETING ASSISTANT MARKETING ADVISER BUSINESS ANALYST CAFÉ ATTENDANT CAFÉ MANAGER COMPUTER OPERATOR INTERNET SERVICE EXPERT PHOTOGRAPHY Application process-please send us your documents by email: 1). Resume 2). Recent photo 3). Passport Copy Management The OXFORD Hotels, Denver UNITED STATES hr.oxfordhotels@gmail.com
Free
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Paarl (Western Cape)
Ou Meul Bakery at Windmeul is seeking an organized and detail-oriented individual to guide the kitchen pass and ensure efficient coordination between the kitchen and service staff. This individual will be responsible for calling orders, plating food, ensuring that all dishes meet the restaurant's quality standards, and delivering them to the servers for guest service while working with the kitchen supervisor. The ideal candidate is a clear communicator with a deep understanding of food preparation and presentation. Email your CV to windmeul@oumeul.co.za if you feel you meet the below criteria: Key Responsibilities: Order Coordination: Call out orders to kitchen stations, ensuring every section understands and prepares dishes within the required timeframe. Plating: Oversee the final presentation of all dishes, ensuring food is plated properly according to restaurant standards before it leaves the kitchen. Quality Control: Verify that all dishes are cooked to the correct temperature, presented attractively, and meet the restaurant’s portion size and taste standards. Timing Management: Monitor the timing of orders, ensuring all components of a table’s order are ready simultaneously and that no food is delayed. Communication: Act as the liaison between the kitchen and front-of-house staff, relaying updates on order status and ensuring seamless coordination during service. Menu Knowledge: Have a thorough understanding of the menu, including ingredients, cooking techniques, and presentation details, to accurately guide the plating and presentation process. Problem-Solving: Address any issues that arise during service, such as incorrect orders or delays, working with the kitchen team to rectify problems quickly. Sanitation: Keep the pass area clean, organized, and free of clutter, ensuring compliance with health and safety standards. Qualifications: Previous experience in a kitchen, preferably in a role involving plating or running a pass. Strong understanding of kitchen operations and flow, including knowledge of various cooking techniques. Excellent communication and organizational skills. Ability to work in a fast-paced environment, stay calm under pressure, and maintain focus. Attention to detail, ensuring every dish that leaves the kitchen is perfect. Ability to multitask and manage timing for multiple orders simultaneously. Food handler certification (preferred). Skills: Strong leadership and teamwork abilities. High level of attention to food quality and presentation. Ability to communicate clearly with both kitchen staff and servers. Problem-solving skills and the ability to make quick decisions. Familiarity with kitchen equipment and food preparation techniques.
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