Field support technician
Top sales list field support technician
Nelspruit (Mpumalanga)
Company Based in Jhb is looking for an IT Field Support Technician based in Nelspruit. MUST BE mobile and have a reliable car. Role Troubleshoot/Identify and resolve hardware, software, application and operating system issues; Install and configure end users’ computers and required peripherals; Provide ICT Technical support and maintenance to end users; Coordination of multiple procedures or systems; Administrative support - planning, scheduling and coordination of processes and systems Maintain ICT Inventory of hardware, software and resources; Provide training to new users of existing Technology; Provide technical assistance - Monitoring and managing Local Area Network (LAN), Wireless Local Area Network (WLAN), Job Requirements National Certificate/Diploma in Information Technology or equivalent (NQF 5); +5 years’ functional experience working in an ICT environment providing ICT Technical support services; ICT Certificates in N+, A+, MCSE or equivalent will be an added advantage; ICT Internal Control and risk management; Problem solving and analysis; Good understanding of the technical aspects of ICT goods & services Good understanding of OHS Must have a smart phone and agree to tracking Must be willing to work on alternate weekends and afterhours as part of Standby agreement.
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Paarl (Western Cape)
We provide engineering and service solutions to the bottling industry. We currently have a vacancy for an experienced field service technician. The following qualifications are required; 1. a mechanical / electrical diploma with qualified trade and 5 years packaging industry experience, strong customer service skills, 2. experience of field work 3. Must speak fluent English, Must have a valid drivers licence
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Stellenbosch (Western Cape)
We are an innovative, and dynamic Managed ICT services company, currently expanding and seeking skilled individuals. Being a market leader in our industry, we aim to provide an exceptional and stimulating work place. We offer a challenging, friendly and rewarding environment. We are looking for a Client Support Technician to join our team as soon as possible. Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk syste s. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 Fundamentals or equivalent CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Advantageous Experience with routers and firewalls Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Only applications through the link will be accepted.
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Stellenbosch (Western Cape)
Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS SQL Database Fundamentals Exam 364 or equivalent CCNA will be extremely advantageous Skills Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Please apply through the link below. Only applicants applying through the link will be accepted.
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Stellenbosch (Western Cape)
Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 Fundamentals or equivalent CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Advantageous Experience with routers and firewalls Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Please apply through the link if you are interested
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Kimberley (Northern Cape)
Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office
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Cape Town (Western Cape)
Eastern Cape - Our client, a leading supplier of software solutions in the agricultural industry is looking for a IT Support Technician to join their teamRequirementsMatricComputer literate (Office 65 and MS SQL)Valid Drivers LicenceFruit industry background would be advantageousResponsibilitiesLiase with customers externally and colleagues internallySupport software products telephonically and via remote support toolsHelpdesk administrationLog callsTrouble shooting and tesing softwareNew software releases to clients
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Nelspruit (Mpumalanga)
Maintain cash handling equipment in the region. Maintain and improve equipment up time Timeous attendance to callout calls within SLA's Timeous repairs within SLA's Weekly servicing of low performing sites First time resolution on call out sites no repeat calls Ensure quality of new installations Programming and configuring of new sites within the prescribed SLA’s Conduct client training Stock management Ensure optimum boot stock Book in faulty parts and replace with fixed parts Ensure backup parts are available and in good working order at all times Admin Complete all job cards timeously Complete down time report monthly Complete monthly stock take report and submitted before the end of each month Ensure open calls are managed at a minimum Comply with assigned project deadlines according to SLA per project Follow Field Policy and Procedures in regards to petrol card and Tools of trade Preferred candidate should have own vehicle to perform responsibilities. Job Types: Full-time, Contract, Permanent Salary: R15,000.00 - R19,000.00 per month Experience: technical: 3 years (Required) Licence: Driver's License (Required) Vehicle: Preferred candidate should have own reliable vehicle. Please forward cv to bpc@axxess.co.za
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Port Elizabeth (Eastern Cape)
Appliance Field Repair TechnicianJob Position: Appliance Field Repair TechnicianLocation: Port ElizabethSalary: Commensurate with experience and qualificationEmail your updated CV to recruit@onlinepersonnel.co.zaQualifications / Requirements:• Minimum of 4 years working experience in a similar environment• Matric Certificate• Must be fast learner and able to work both independently and within a team environment• Possess good verbal and written communication skills• Valid driver’s license.• A relative trade test certificate will be an added advantage• Know how to troubleshoot and repair washers, dryers, ironers in the field and at customer’s homes – must be familiar on how to operate fault find on appliances and have to ability to educate customers on the correct use• Know how to dismantle and reassemble appliances to make a fault diagnosis• Must be able to diagnose report and prepare an estimate/quotation on faults found• Able to repair or replace any defective components found in appliances• Keep record of their times, complete a job sheet and control spare parts inventory• Good customer service skills and a clean driver's license recordResponsibility:Email your updated CV to recruit@onlinepersonnel.co.zaQualifications / Requirements:• Minimum of 4 years working experience in a similar environment• Matric Certificate• Must be fast learner and able to work both independently and within a team environment• Possess good verbal and written communication skills• Valid driver’s license.• A relative trade test certificate will be an added advantage• Know how to troubleshoot and repair washers, dryers, ironers in the field and at customer’s homes – must be familiar on how to operate fault find on appliances and have to ability to educate customers on the correct use• Know how to dismantle and reassemble appliances to make a fault diagnosis• Must be able to diagnose report and prepare an estimate/quotation on faults found• Able to repair or replace any defective components found in appliances• Keep record of their times, complete a job sheet and control spare parts inventory• Good customer service skills and a clean driver's license recordJob Reference #: Appliance Field Repair Technician
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Port Elizabeth (Eastern Cape)
We are looking for an experienced Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: IT Qualification is essential. Matric qualification is essential. Must have at least two years’ experience as an IT Technician / Engineer. Must have a valid driver’s license and own reliable vehicle. Responsibility: Duties: PC Desktop & end-user support. Hardware and software support. Installation, repairs and maintenance of pc’s, networks and pc peripherals. Salary: R10 000 – R12 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R12000 Job Reference #: ITTECH001 Consultant Name: Damian Sin Hidge
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Port Elizabeth (Eastern Cape)
Job Position: Junior IT Desktop Support Technician Ref: 3884 Location: Port Elizabeth Salary: Commensurate with experience and qualification Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum Grade 12 • Minimum of 3 to 4 years relevant IT industry experience • Valid Driver’s License • Knowledge of networking and routing protocols • Mikrotik routers (advantageous) • Experience with VPN and PABX/Voip systems (advantageous) • Prepared to travel Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum Grade 12 • Minimum of 3 to 4 years relevant IT industry experience • Valid Driver’s License • Knowledge of networking and routing protocols • Mikrotik routers (advantageous) • Experience with VPN and PABX/Voip systems (advantageous) • Prepared to travel Job Reference #: Junior IT Desktop Support Technician
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Port Elizabeth (Eastern Cape)
We are looking for an IT Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: A+ N+ Microsoft Certified certificates (advantageous) 1-year experience in support role (advantageous) Responsibility: The successful candidate will provide prompt, professional and efficient hardware and software support to all the group’s different departments. End-user desktop support and technical assistance (Windows OS & Office Applications) Installation, configuration and maintenance of all desktops, laptops and printers on the network Basic networking support for cabling, troubleshooting devices on the network Troubleshooting / diagnostics on all desktop and basic network related issues General user training and level of professionalism, confidentiality And any other related functions Salary is market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: DESK001 Consultant Name: Damian Sin Hidge
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East London (Eastern Cape)
Looking for a technician that has experience dealing with clients over the phone. Need to troubleshoot problems over the phone. Willing to do after hour support. Wireless installations, VOIP and other services. Please email cv's to cv@sainet.co.za
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Stellenbosch (Western Cape)
Techairos is a small tech company based in Stellenbosch, South Africa. We specialise in building custom data-systems solutions, including integrations with Xero cloud accounting, building mobile apps, web-apps, and integrations to a range of other systems and tools. We are busy growing our team. We are looking for candidates with Computer Science, Informatics or Engineering degrees or diplomas, AND relevant work experience. ------- Why Techairos Consulting? Mostly work from home - one day in office a week. Generous leave policy Relaxed working environment Small company with room for growth – we are growing our team, and there will be opportunities to take on more responsibility as we grow Make a difference - Techairos Consulting has been the main tech partner to the Abalobi Project for several years Job description You will be given responsibilities on a variety of projects, depending on your skills and experience. Possible tasks may include: Testing new features and releases of mobile and web-apps Customer support - especially on the ABALOBI projetc. Monitoring project data integrity Database maintenance tasks Apply if you are: Eager to help us improve our testing department and provide great customer service Available to attend interviews in Stellenbosch in person (please indicate your current city/town of residence specifically in your application e-mail). Requirements SQL / Database experience Excellent written and spoken English At least 2 years’ relevant work experience Traits Attention to detail Self-motivated Good communication skills Problem solver Integrity Remuneration
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Umtata (Eastern Cape)
Accountable for the general maintenance and service of the ATMs by keeping it clean, packing the cassettes to ensure that assigned machines keep to uptime targets. * Maintain and improve ATM uptime * Timeous attendance to callout calls * Timeous repairs of ATM’s in the designated areas * Weekly servicing of low performing sites * First time resolution on callout sites no repeat calls * Ensure quality of new switch-on’s * Programming and configuring of new sites within the prescribed SLA’s * Conduct client training * Stock management * Ensure optimum boot stock * Book in faulty parts and replace with fixed parts * Ensure backup parts are available and in good working order at all times * Admin * Complete all job cards timeously * Complete down time report monthly * Complete monthly stock take report and submitted before the end of each month * Ensure open tickets are managed at a minimum * Comply with assigned project deadlines according to SLA per project * Follow Field Policy and Procedures in regards to vehicle usage, cellphone usage, petrol card and Tools of trade * Matric or NTC 3 Electronics Certificate * A+/N+ Diplomas/certificates or ND Electronics * Currently working on MS Office (Excel and Outlook) * Must have a valid driver’s license * Field Support with a minimum of 2 years on the job driving experience * Min 1 to 2 years of electronic and/or mechanical experience (printer repairs, dispensers, photocopiers etc. * Electronic component testing * Ability to work over weekends, standby and overtime * English Written and verbal proficient * Min 1 year Customer Service experience * Excellent clear and comprehensible communication skills * Previous experience in training customers on new products * Experience and or ability to learn new applications quickly – industry software and handheld applications * Comfortable to work in rural and remote areas * Able to work extended hours and perform weekend duties when required * Regional Support - Ability to work and stay in remote areas for periods of up to a week CTC Company vehicle / petrol card Cellphone Overtime and standby allowance * Matric or NTC 3 Electronics Certificate * A+/N+ Diplomas/certificates or ND Electronics * Currently working on MS Office (Excel and Outlook) * Must have a valid driver’s license * Field Support with a minimum of 2 years on the job driving experience * Min 1 to 2 years of electronic and/or mechanical experience (printer repairs, dispensers, photocopiers etc. * Electronic component testing * Ability to work over weekends, standby and overtime * English Written and verbal proficient * Min 1 year Customer Service experience * Excellent clear and comprehensible communication skills * Previous experience in training customers on new products * Experience and or ability to learn ne
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