Event based customer service

Enable your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into web based application With SysGuru IT Services, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster, and sell more. -IT Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting - Integration System - Accounting Software and many more – call today and find out how we can help you.

Enable your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into web based application With SysGuru IT Services, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster, and sell more. -IT Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting - Integration System - Accounting Software and many more – call today and find out how we can help you.

Innovative manufacturing company based in the beautiful town of Stellenbosch is looking to employ a Customer Orders Clerk. Must be energetic, out of the box thinker, have strong multitasking, problem solving, time management and especially communication skills. KEY PERFORMANCE AREAS * Capture purchase orders on Syspro * Maintain portals for retailers and distributors * Check inventory to make sure requested product is available * Review orders for completeness and accuracy * Notify departments when supplies of specific items are low or when orders would deplete available supplies * Prepares invoices * Inform customers by mail / telephone of order information such as unit price, delivery date and anticipated delays. * Checks customer account for credit and outstanding payments * Recon POD’S on Excel and file * Receive and respond to customer complaints * Stock upliftment * Filing REQUIREMENTS * Minimum of 5 years’ experience in placing of orders in FMCG environment * Working knowledge of Syspro * Proven ability to effectively corresponding with customers telephonically and on email * Good understanding of processing POD’s * Excellent verbal and written communication * Customer service skills essential * Extremely organised and able to multi-task * Attention to detail, accurate order taking * Social skills vital for constant communication with customers SALARY R10 000 - R14 000 CTC (including a provident fund contribution) Please use the following reference number in the subject line of your email: CR377 when applying for this position. Please submit your CV in Word Format to info@cardosorecruitment.co.za. Kindly consider your application unsuccessful should you not receive feedback within 1 week.

Ready to have a Personal Function or Business Event? Deluxo Delights is here to cater to all your needs and more☺ We pride ourselves on professional customer services and quality service to all our customers. We offer high quality service at affordable prices. Deluxo Delights caters to all of the below: - Platters for all small and big events. - Food Catering options according to your budget (Custom Menu can be discussed) - Crockery & Cutlery hire. - Decor for all functions (Kids Birthdays, Adult Birthdays, Weddings, Baby Showers, Bride & Groom Parties, Farewells) - Event Planner. - Catering Staff/Assistance. - Custom Cakes (Weddings, Birthdays, Special Occassions) - Sweet Table Setup. For more information, Please visit our website on deluxodelights.co.za or contact us below. Email - enquiries@deluxodelights.co.za Call/Whatsapp - 068 132 2256 Facebook - Deluxo Delight Instagram - deluxo_delight We would be glad to assist you with all of your event needs☺

Trinetra iWay’s elevator field employee monitoring software is the best choice for any lift or elevator industries that helps you to streamline business operation efficiently by improving your daily based field business operations. Trinetra iWay Elevator service task Management software facilitates service team manager to map a customer’s work location, awareness of each executive’s job progress, time deviation and work site location. This also facilitates the manager to schedule the right amount of tasks for each of the service team taking into account the distance and other vital parameters.

Samsung Smart Care Centre, an authorised Repair & Service centre for all your Samsung Cellphones, Tablets and wearables. Restore your Samsung device to the same quality it had been purchased in. Specializing in repairs & services to devices in-warranty & out of warranty. Screen replacements, battery replacements & component replacements done within an hour while you watch. Software reloads done within the same day to solve all software related issues. We will diagnose the fault of your device based on your experiences. If the fault cannot be detected it will be sent through for further assessment by our trained technicians. After which you will be quoted accordingly within the same day. Visit us in store for all your Samsung Cellphone, Tablet & Wearable queries. We live to troubleshoot your bad experiences & thrive on customer satisfaction.

My client, a five-star establishment based in Stellenbosch is seeking to employ a friendly. Front-line Assistant Front Office Manager who is willing to work shift work (including weekends). with previous experience in a similar environment. The ideal candidate will also have experience in operating OPERA Responsibilities: To stand in for the Front Office Manager in her absence To ensure that all Receptionists are following standard operating procedures in order to work effectively as a team providing the best possible service to our guests To guide and lead Receptionist to work in accordance with standard operating procedures To take leadership in the training and orientation of new Receptionists that joins the team or those Receptionists requiring training. (Inc conjunction with Front Office Manager) To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience Check-in and check-out of arrival guests/groups To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service To deal with guest requests to ensure a comfortable and pleasant stay To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible To be responsible for accurate and efficient accounts and guest billing processes To assist in keeping the Hotel Reception area clean and tidy at all times To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area To administer all routes of reservations to ensure that room bookings are made and recorded accurately To ensure that all reservations and cancellations are processed efficiently To keep up to date with room prices and special offers to provide accurate information to guests To assist with concierge related duties such as arranging transfers, excursions etc. for guests To report any maintenance, breakage or cleanliness problems to the relevant Manager To administer the general petty cash system and float in an accurate manner To undertake all training as required (e.g., first aid, health and safety, customer service) To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire To undertake any other ad-hoc duties relevant to the post, as and when required Requirements: Previous Shift Leader / Assistant Front Office Manager experience Previous customer service experience Previous experience in hospitality Experience in OPERA Previous experience in Health & Safety, First Aid etc A friendly and welcoming approach High standards of dress and presentation Ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant... Job Reference #: SW002351/JM

OUTBOUND FTTH/BUSINESS INTERNET SALES REPRESENTATIVE Applicants are invited to apply for the above mentioned position to be based in Port Elizabeth. This person will report to the Sales Manager / Head of Division. 헣헨헥헣헢헦험 헢헙 헥헢헟험: The Sales Agent will be responsible for calling on businesses and houses marketing our products. The applicant must establishing client needs, upsell to existing customers. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key performance areas will include. but are not limited to: - Achieve monthly targets - Conduct desktop feasibility for customer (Fibre, Wireless,LTE, Satellite) - Capture customer information accurately - Assess customers connectivity requirement - Quote customer based on assessment - Arrange site surveys where required - Ensure customer order is booked and processed - Process upgrade requests / contact current customers to upsell - Manage active leads and close old quotes - Ad hoc tasks given by management - Attend and assist with Marketing events - Visit our stores regularly to drive sales in store - Conduct brand activations - Cold calling - Door to door sales 헧헵헲 혀혂헰헰헲혀혀헳혂헹 헰헮헻헱헶헱헮혁헲 헺혂혀혁 헵헮혃헲 혁헵헲 헳헼헹헹헼현헶헻헴 헲혅헽헲헿헶헲헻헰헲/혀헸헶헹헹혀: - Highly self-motivated - Target driven - Minimum of 2 years’ experience in Sales and Information Technology Industry (FTTH, Business Internet Sales advantageous) - A team player who can positively and productively impact the company - General telephone etiquette and good product knowledge - Exceptional customer service and communication skills Qualifications: - Matric Certificate - Driver’s license Company car will be provided. All applicants to provide detailed CV, motivational letter, copies of qualifications and copy of ID. Please forward your CV to hendrik.vheerden@vodadealers.co.za

OUTBOUND FTTH/BUSINESS INTERNET SALES REPRESENTATIVE Applicants are invited to apply for the above mentioned position to be based in Port Elizabeth. This person will report to the Sales Manager / Head of Division. The Sales Agent will be responsible for calling on businesses and houses marketing our products. The applicant must establishing client needs, upsell to existing customers. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key performance areas will include. but are not limited to: - Achieve monthly targets - Conduct desktop feasibility for customer (Fibre, Wireless,LTE, Satellite) - Capture customer information accurately - Assess customers connectivity requirement - Quote customer based on assessment - Arrange site surveys where required - Ensure customer order is booked and processed - Process upgrade requests / contact current customers to upsell - Manage active leads and close old quotes - Ad hoc tasks given by management - Attend and assist with Marketing events - Visit our stores regularly to drive sales in store - Conduct brand activations - Cold calling - Door to door sales - Highly self-motivated - Target driven - Minimum of 2 years’ experience in Sales and Information Technology Industry (FTTH, Business Internet Sales advantageous) - A team player who can positively and productively impact the company - General telephone etiquette and good product knowledge - Exceptional customer service and communication skills Qualifications: - Matric Certificate - Driver’s license Company car will be provided. All applicants to provide detailed CV, motivational letter, copies of qualifications and copy of ID. Please forward your CV to vanessa.heyns@vodadealers.co.za

Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office

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The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Kopeat Exports is a reputable and registered Manufacturer, Trader, and Exporter company based in India. The company specializes in Coir Pith and substrates, offering high-quality products that are both sustainable and Coir Pith is a natural byproduct of Coconut Husk, which is widely used in horticulture as a soil conditioner and growing medium. Kopeat Exports sources its products from reliable and sustainable sources, ensuring that its customers receive only the best quality materials. With years of experience in the industry, Kopeat Exports has built a strong reputation for its exceptional customer service, competitive pricing, and timely delivery of orders. The company has a team of experts dedicated to providing personalized solutions to meet each customer's specific needs. Whether you are a small business or a large corporation, Kopeat Exports is committed to helping you achieve your goals by providing reliable and efficient export services. Why Choose Us? Customers should choose Kopeat Exports because of the company's commitment to quality, sustainability, expertise, competitive pricing, and customer service. By choosing Kopeat Exports, customers can be confident that they are getting the best possible products and services. GET TOUCH WITH US Address: 15/8170, Bagavan Ramdass Nagar, Malapatti Road, Dindigul – 624005, Tamil Nadu, India Phone: +91 451 291 1023 Email: info@kopeatexports.com, kopeatexports@gmail.com Website: www.kopeatexports.com

Responsibilities · Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests; · Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations; · Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles; · Performing inspections and keep complete and accurate records of the vehicle’s condition; · Moving and parking vehicles, delivering vehicles to correct locations or picking owners or drivers up if needed; · Managing inventory and reordering supplies; · Responding to client inquiries and fulfilling their requests; · Provide cleaning and maintenance services in and around homes and business areas as requested and required by customers; · Perform any other duties as instructed by the Supervisor/Manager; · Working knowledge of garden services; and · Working knowledge of pool cleaning and maintenance services. Requirements · Matric or equivalent and a valid code 8 driver’s license with a good driving record. · 3-5 years’ prior car wash and detailing experience. · Between the ages of 25 -35 years old. · Must have an entrepreneurial spirit and be sales driven. · General handing-man experience. · Attention to detail with excellent customer service, communication, and interpersonal skills. · Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods. · Willingness to comply with all company policies and uphold standards for service quality. · Availability to work weekends and holidays. · Must be able to speak two of the official languages of the Western Cape. Remuneration Remuneration is commission and performance based. You will receive 30% commission with no basic salary. The 30% commission is based on the total earnings for the day. You will also be eligible for additional performance bonuses for monthly targets achieved. The exact performance and reward structure will be discussed with shortlisted candidates. Notes All job applications must a comprise a comprehensive CV with contactable reference, certified qualifications, certified copy of your ID and drivers licence. Applications must be sent via email to bosch.utility@gmail.com on or before 21 August 2020. Should you not have been contacted within two months after date of closure, please consider your application as unsuccessful. Communication will be limited to shortlisted candidates only.

We are looking for a Cashier in a retail store based in Port Alfred Cashier responsibilities include receiving payments and issuing receipts, keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction. Any other lawful and reasonable instructions. Responsibilities Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds & change Redeem stamps and coupons Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Requirements Grade 12 or equivalent Work experience as a retail cashier or in a similar role Familiarity with electronic equipment, like cash register. Strong communication and time management skills Customer satisfaction-oriented