Efficient receptionist
Top sales list efficient receptionist
Port Elizabeth (Eastern Cape)
Our client operating in the medical sector, is looking to employ a Medical Receptionist - (Maternity Cover)This will be a 6-month contract position (Maternity Cover)Preference will be given to candidates staying in PE and available immediatelyResponsibilities:Ensure a friendly experience for every patient from when the phone is answered on scheduling appointments to after the patient has left the rooms.The booking of appointments and the receiving of patients into the rooms are done in a friendly but efficient manner.The Administrator works as the Doctors’ right hand in ensuring that every patients’ experience is positive and all the behind the scenes doctor and patient administration is done in a courteous and efficient way, sticking to practice guidelines.BillingAttributes required:Friendly, polite, welcoming, and efficient to all patients.Reliable, efficient, responsible, and organised, with good interpersonal and organisational skills.This person must be an all-rounder who is patient focused and always willing to go the extra mile for the patients and the Doctor and to help wherever needed in the practice.Capable and trustworthy.Skills:Excellent computer skills.MedEDI (diary) and Practice Perfect experience would be preferable but not essential (can be trained), proficient in Word, with some typing skills.Work hours:Monday - Friday: 08:00 to 17:00Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.
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Bloemfontein (Free State)
To provide effective and efficient telephone and facsimile communication services and manage the reception area. Attending to all in-coming calls and transfer to appropriate person. Taking and relaying messages. Making calls on behalf of staff when requested. Attending to all incoming and outgoing facsimile. Attending to all walk-in clients/visitors and ensuring that they are timeously attended. Registering of all incoming mail and oversee delivery of all outgoing mail. Managing the foyer and reception infrastructure. Ensuring and overseeing the filling of documents, labelling or tagging of files, creation of new files and referencing for each file. Providing staff with references of documents filed. Attending to infrastructure complaints and queries. Managing the storing and supply of promotional and communication material stock Administering procurement of office stationery and catering requirements and other Scheme needs. Scheduling meetings and workshops Recording and maintaining minutes Ensuring that all books, recordings and documents are kept in accordance with acceptable corporate standards. Composing and typing all relevant correspondences. Ensuring effective client liaison principles. Preparing outgoing correspondence and distribute all documentation. Qualification: Matriculation or Certificate or Diploma in Administration or Secretarial Studies Computer Literacy (All Ms packages) Responsible, reliable and diligent work ethic
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Stellenbosch (Western Cape)
My client, a five-star establishment based in Stellenbosch is seeking to employ a friendly. Front-line Assistant Front Office Manager who is willing to work shift work (including weekends). with previous experience in a similar environment. The ideal candidate will also have experience in operating OPERA Responsibilities: To stand in for the Front Office Manager in her absence To ensure that all Receptionists are following standard operating procedures in order to work effectively as a team providing the best possible service to our guests To guide and lead Receptionist to work in accordance with standard operating procedures To take leadership in the training and orientation of new Receptionists that joins the team or those Receptionists requiring training. (Inc conjunction with Front Office Manager) To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience Check-in and check-out of arrival guests/groups To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service To deal with guest requests to ensure a comfortable and pleasant stay To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible To be responsible for accurate and efficient accounts and guest billing processes To assist in keeping the Hotel Reception area clean and tidy at all times To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area To administer all routes of reservations to ensure that room bookings are made and recorded accurately To ensure that all reservations and cancellations are processed efficiently To keep up to date with room prices and special offers to provide accurate information to guests To assist with concierge related duties such as arranging transfers, excursions etc. for guests To report any maintenance, breakage or cleanliness problems to the relevant Manager To administer the general petty cash system and float in an accurate manner To undertake all training as required (e.g., first aid, health and safety, customer service) To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire To undertake any other ad-hoc duties relevant to the post, as and when required Requirements: Previous Shift Leader / Assistant Front Office Manager experience Previous customer service experience Previous experience in hospitality Experience in OPERA Previous experience in Health & Safety, First Aid etc A friendly and welcoming approach High standards of dress and presentation Ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant... Job Reference #: SW002351/JM
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