Desktop support operations

Stellenbosch based IT company require a desktop support technician that can hit the ground running. We require experience with the following: Microsoft Office 365 and associated products ubiquiti Wireless products Windows Desktop Operating systems Networking (Cabling and software configuration) Printer installation Router setup. Email and internet setup The following experience will be advantageous: Web hosting / DNS Mikrotik Apple Mac Windows Server Hikvision CCTV Solarwinds Ncentral VOIP We offer a market related salary, company cellphone, performance bonus and travel allowance based on AA rates. If you have the necessary skills and experience, please complete the below form. https://forms.office.com/r/876YtEW76A Please do not email or message from this platform. I will only be looking at the form submissions on above link.

We are looking for an IT Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: A+ N+ Microsoft Certified certificates (advantageous) 1-year experience in support role (advantageous) Responsibility: The successful candidate will provide prompt, professional and efficient hardware and software support to all the group’s different departments. End-user desktop support and technical assistance (Windows OS & Office Applications) Installation, configuration and maintenance of all desktops, laptops and printers on the network Basic networking support for cabling, troubleshooting devices on the network Troubleshooting / diagnostics on all desktop and basic network related issues General user training and level of professionalism, confidentiality And any other related functions Salary is market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: DESK001 Consultant Name: Damian Sin Hidge

Our client in the IT sector seeks to employ a Junior/Intermediate Desktop Support Engineer to join their team on a 3-months fixed-term contract position. Do not miss this opportunity! Requirements:- 2-year diploma / 3-year diploma in support services or A+ and N+- Experience in desktop support both Hardware and Software (Onsite or remote) minimum 1 yearDuties:- Ticket management of client queries and issues (Logged telephonically or via email). - Setup of client software, emails and troubleshoot issues thereof. - Managing/troubleshooting of Office365 portal and exchange.- Hardware, Patch management and Anti-Virus maintenance conducted using RMM tools. Job Reference #: PE004145/CT

We are looking for an experienced Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: IT Qualification is essential. Matric qualification is essential. Must have at least two years’ experience as an IT Technician / Engineer. Must have a valid driver’s license and own reliable vehicle. Responsibility: Duties: PC Desktop & end-user support. Hardware and software support. Installation, repairs and maintenance of pc’s, networks and pc peripherals. Salary: R10 000 – R12 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R12000 Job Reference #: ITTECH001 Consultant Name: Damian Sin Hidge

Job Position: Junior IT Desktop Support Technician Ref: 3884 Location: Port Elizabeth Salary: Commensurate with experience and qualification Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum Grade 12 • Minimum of 3 to 4 years relevant IT industry experience • Valid Driver’s License • Knowledge of networking and routing protocols • Mikrotik routers (advantageous) • Experience with VPN and PABX/Voip systems (advantageous) • Prepared to travel Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum Grade 12 • Minimum of 3 to 4 years relevant IT industry experience • Valid Driver’s License • Knowledge of networking and routing protocols • Mikrotik routers (advantageous) • Experience with VPN and PABX/Voip systems (advantageous) • Prepared to travel Job Reference #: Junior IT Desktop Support Technician

FARGO TECH SOLUTIONS 012 770 1208 OR 0788827484 Fargo Tech Solutions (Pty) Ltd. CK No. 2016/54239/07 WE OFFER THE FOLLOWING SERVICES TO SMALL BUSINESS SETUPS •Installing & commissioning computer hardware and software. •Maintain customer desktop and networking equipment. •Analyzing and solving any serious problems that arise at customer sites. •Manage and resolve all calls placed for the Desktop Support environment. •Email and Printer setup •Virus removal •Data backup and restore programs WE ALSO HIRE OUT PROJECTORS PROJECTOR HIRE – From R299.00/ DAY Projector Specifications: Brightness: 1,100 Lumens Contrast: 2,800:1 Resolution: 1280 x720 Aspect Ratio: 16:9 HD Projector Hire for R449.00 per day (12 Hours) R399.00@ day if you hire for 2-3 days R349.00@ day if you hire for 4-5 days R299.00@ day if you hire for 6-7 days Pickup and Drop off by customer If delivery/pickup is required a R149.00 Fee will be charged A copy of ID and Proof of residence is required when hiring. Pickup Address: 21 Zambezi, Montana, Pretoria, 0159 CALL: 0127701208 / 0788827484

Established property holding company based in Stellenbosch has a Junior Desktop Support position available for a responsible IT Technician Responsibilities: Complete assigned tasks and keep system updated with progress Hardware - install, setup, configure & troubleshoot faults Software - install, setup, configure. Troubleshoot faults with provider Networking, repair, configure & troubleshoot Provide remote support via phone & remote connection Escalate unresolved or repeated tasks User training & assistance with boardroom connections Must be able to work flexi hours when required Product research and facilitating procurement Assist Systems Administrator with admin tasks Requirements: A+ & N+ or equivalent Must have valid driver’s license Able to manage a varied workload and meet deadlines Good interpersonal skills Experience advantageous

The Idea Portal is looking for an Operations Manager that will be responsible for spear-heading our operations/support department and its growth. As operations manager you will be required to build and improve our team which is responsible for numerous small to corporate scale support contracts.You will be responsible to build, implement and monitor business policies. Run departmental incentives and training programs. Drive and measure your support team. We’ve grown with more than 150% the past year as a time and attendance company and you will be challenged toimplement necessary changes to accommodate the growth.Some of your responsibilities will include, but is not limited to:●Be involved with, interview, hire and train support staff members.●Manage overall operations and its effectiveness and success.●Directing and monitoring responsibilities and duties within the support department●Addressing employee performance and corrective action plans.●Contribute operations information and recommendations to strategic plans and reviews.●Develop or improve operations systems by determining product handling and storage requirements.●Analyse process workflow, employee and space requirements and equipment layout; implement changes●Serve as the primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities.●Plan and forecast budget requirements for the support department.A full job description is available if you make the short list for the position. Before applying, make sure you familiarise yourself with our product and services here:Company: www.theideaportal.co.zaProduct: www.nako.co.za and http://lite.nako.co.zaMinimum salary of R18 000 (dependant on experience) + incentives and commission.Minimum 5 years experience in support or consultancy related positions.Minimum 2 years experience in management.To apply, or for more information, send your CV to jobs@theideaportal.co.za

Qualifications and work experience * Grade12 * A minimum of 3 Year degree / diploma (NQF 6) with IT Certification with 5 years experience. * A minimum of 3 years or more experience working with OEM Hardware * A minimum of 5 years of experience working in Data Centre Environments Roles and Responsibilities * To provide highly specialised technical support to clients through implementation of enterprise. * Compute and Storage solutions, * Diagnosis and problem solving, qualifying the product fit, * Defining support needs and conducting informal training. * Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork. * Provide user support for more complex diagnosis and investigations to recover or continue operations. * Manage the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis * Active participation in and compliance to the change management system and maintain the system in accordance with agreed procedures. * Conduct Research and Conduct tests on systems *Desired Skills: * * Azzure * VMWare * HyperV XCP-NG * Citrix * SQL * SQL DB *Desired Work Experience: * * 5 to 10 years *Desired Qualification Level: * * Diploma

Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office

FARGO TECH SOLUTIONS 012 770 1208 OR 0788827484 Fargo Tech Solutions (Pty) Ltd. CK No. 2016/54239/07 • Office support – 12 hours a day including weekends • Desktop support • Software installation and upgrades from R450.00 • Email setup and troubleshooting – Remote assistance available 24/7 • Remote desktop assistance/ support • Printer installation/ sharing and troubleshooting • Free Basic tutorial support WE ALSO HIRE OUT PROJECTORS PROJECTOR HIRE – From R299.00/ DAY Projector Specifications: Brightness: 1,100 Lumens Contrast: 2,800:1 Resolution: 1280 x720 Aspect Ratio: 16:9 HD Projector Hire for R449.00 per day (12 Hours) R399.00@ day if you hire for 2-3 days R349.00@ day if you hire for 4-5 days R299.00@ day if you hire for 6-7 days Pickup and Drop off by customer If delivery/pickup is required a R149.00 Fee will be charged A copy of ID and Proof of residence is required when hiring. Pickup Address: 21 Zambezi, Montana, Pretoria, 0159 CALL: 0127701208 / 0788827484

Junior IT Support Engineer, Port Elizabeth Salary R9,500 to R10,500 per month Requirements:- • Proficient with Windows Desktop Operating Systems (Windows 8/ 8.1/ 10). • Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019). • Basic TCP/IP Networking knowledge essential o DHCP. o DNS. • Experience with various Internet Connectivity Mediums essential: o ADSL. o 3G/LTE. o Fibre. o Microwave. • Experience with Enterprise Antivirus packages essential: o ESETEndpointProtection. • Technical experience with Pastel Accounting & Pastel Payroll essential. • Minimum of 2 years in a Desktop Support environment. Email: admin@jobs2day.co.za

We offer the following: Desktop support. Microsoft office windows antivirus application setup and maintenance. Emails and internet remote support. Upgrading of workstations and reinstall of workstations. Hosting of domains – emails and web sides. (this include graphic and web designing) Backup solutions onsite and offsite with remote support (this include every workstation backup once a week offsite.) Price will be different depending on how big the organization is. SQL Database maintenance, setup and backup. PBX Hosting. (Creating of telephone systems of your dreams for next to nothing) Offside server hosting. (Rent a server for x amount and we secure and backup the server.) Deployment of new Active Directories and connecting computers to active directories and setting up group Policies. (DHCP, DNS, WLAN and Active directories) Security – antivirus (MacAfee, Avast, Norton and Eset) firewalls with group policies including active directories. VMware setup, maintain and hosting. We also have special offer where you as a business can rent a server offside and be sure to never loose data. This if a guaranteed secure server with only access who is given to. Server renting options. Ry- Tec Server Hosting Types of serversTruserv tm Price Per MonthR1299 Server Specs2 TB traffic Intel Xeon E3-1230 16 GB ECC RAM 2 x 1TB SATA HDD enterprise-class disk single power supply Software RAID 1 R445 setup Trusserv tm Plus Price Per MonthR1999 Server Specs4 TB traffic Intel Xeon E5-1620 32 GB ECC RAM 2 x 1TB SATA HDD enterprise-class disk single power supply Software RAID 1 R695 setup Truserv tm Commerce Price Per MonthR3099 Server Specs6 TB traffic Intel Xeon E5-2620 64 GB ECC RAM 3 x 1TB SATA HDD enterprise-class disk dual hot swap power supply H/Ware RAID 5 (battery backup) R895 setup We do remote support from anywhere. Costing related to our special support. Costing for remote support. 0 - 15 min15 - 30 min30 min and up per hour R62.50R125.00R250 Travel and call out Call out Distance1-10 km out10 to 20 km20 to 3030 and up Cost for travelR50R100R150R200 0 - 15 min15 - 30 min30 min and up per hour R62.50R125.00R250 We also offer SLA's on month to month bases and also half year and year contracts. SLA Contract cost. Special SLA PackagesMonth to month6 month contract1 year Contract CostingR1600.00R1400.00 per monthR1200.00 per month What is included 4 hour onside support every week 1 hour. Normally for backups and check is network and desktops is running smoof. There is also a contract for once off 1 year support R12000 once off for one year support. Please keep in mind all specials have one hour onside support per week. All other support will be R250 per hour. All hardware and software (licensing) will be at additional Cost. So this is a short idea of what we offer. Our motto for this business is not to get rich and charge a lot. We try to build relationships with every company and end user. That includes making everyone a part of the company and also to make sure you as end user end up being happy with our support. Feel free to contact us. Tel: 021 987 0479 Cell: 072 066 6819 Email: rytecits@gmail.com

Academic Requirements: 2-year diploma / 3-year diploma in support services or A+ and N+ Work Experience: Experience in desktop support both Hardware and Software (Onsite or remote Minimum 1year Call centre exposure is very beneficial Role Responsibilities: - Ticket management of client queries and issues (Logged telephonically or via email) - Setup of client software, emails and troubleshoot issues thereof - Managing/troubleshooting of Office365 portal and exchange - Hardware, Patch management and Anti-Virus maintenance using RMM tools

RESPONSIBILITIES: · General Resolve user and client issues within SLA. Offer remote and potentially onsite support. Install and configure hardware and software components. Assist with user acceptance testing. Troubleshoot hardware and software issues. Perform root cause analysis. Repair or replace damaged hardware. Perform tests and evaluations of new software and hardware. Provide advanced user support and training. Pro-active communication to stakeholders. Conduct daily system checks and maintenance operations. Establish good relationships with all customers and colleagues. Manage technical documentation work with 3rd party vendors for system support. Technical Project Management. · Server Administration (Windows and/or Linux): Server administration and maintenance. User and Group administration. Backup administration. Network Administration: IP and Routing design administration. Security. Deployment of networks. Switch, Wi-Fi, Router and Firewall administration. DNS administration. Network traffic monitoring and troubleshooting. EDUCATION AND EXPERIENCE (minimum): SKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES: · Software: o Windows environment software § Microsoft Windows (desktop), Microsoft Server & Microsoft Office Suite § Anti-Virus Software (ESET) § Backup technologies (Altaro, Arc Server, Tape drives) § Infrastructure Monitoring (e.g. PRTG, Nagios, Solarwinds, etc.) § VM (e.g. HyperV, VMWare) o Linux environment software § Linux OS § DNS (Bind) § Mail (e.g. Postfix, Sendmail, Exim, etc.) § Fileserver (e.g. SMB, NFS, iSCSI, etc.) § VM (Proxmox) · Networking: o Midlevel knowledge of routing, switching, IP addressing & FW rules o Analysis/Troubleshooting software (e.g. Wireshark) o Cabling and Crimping o Network equipment experience (e.g. Ubiquity, Mikrotik, Cisco, Dell, Sonicwall, Fortigate, Huawei) · Other: o Python, PowerShell and other scripting skills o Proven telephonic and onsite support history. o Any additional software and database skills would be advantageous. o Experience in telecommunication/transmission systems including Wifi, LTE, 5G, VoIP, etc. would be advantageous. Experience in fiber optics would be advantageous.