Definite welcoming

FOH / RECEPTION / GENERAL ASSISTANT LIVE-IN POSITION! Minimum 2 years FOH/Reception Experience in a Hotel/Lodge required! Experience with hospitality related computer systems, in particular APEX and KNIGHTSBRIDGE would be a definite advantage. To provide a friendly, welcoming and efficient service to all hotel guests. To respond courteously to guests’ requests, play a part in the general running of the reception desk and help the Assistant General Manager to maintain a smooth room bookings service. To check rooms for cleanliness and to oversee the running of the restaurant as and when required. · Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service · Deal with guest requests to ensure a comfortable and pleasant stay · Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible · Assist in keeping the hotel reception area clean and tidy at all times · Report any maintenance, breakage or cleanliness problems to the relevant manager · Ensure accurate and efficient accounts and guest billing processes · Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area · Administer all routes of reservations to ensure that room bookings are made and recorded accurately · Oversee the rooms by conducting daily housekeeping inspections, reporting issues to the housekeeping Supervisor & all maintenance issues to the Ass Food & Bev Manager · Assists with functions, weddings, etc as and when required to do so · Ensure that all reservations and cancellations are processed efficiently · Provides accurate information to guests by keeping up to date with room prices and special offers · Administer the general petty cash system and float in an accurate manner · Assist with any restaurant work that is relevant to the post, and as required by management · Oversees the lunches & dinner service (as floor manager) when required to do so · Fulfills maître d evening duties on a bi-weekly basis · Report any issues brought to your attention relating to the restaurant and bar area, to management Salary offered at minimum wage, lodging included!

Vacancy Details Employer:Grain Field Chickens Pty Ltd INTRODUCTIONGrain Field Chickens, a subsidiary of VKB Agriculture PTYLtd, is a dynamic role player in the integrated broiler industry with an abattoir in Reitz in the North Eastern Free State. We offer you the opportunity to establish yourself within a professional, corporate environment in the countryside.JOB DECRIPTIONThe HR Officer will be responsible for providing support in the various human resources functions which include IR Industrial Relations, workforce planning, AWOL & absenteeism management, recruitment, training & development and performance management & monitoring.JOB REQUIREMENTSGrade 12 or NQF Level 4 equivalent.A relevant HR Degree or Diploma from a recognized institution.At least 5 years- experience in a similar role is essential.Min 5 years IR expertise gained within the FMCG / Manufacturing/ Agriculture environment unionized environment.Solid, proven and applied understanding of the LRA and BCEA.Microsoft Office / HR Systems is essential.Very strong Excel skills on advanced level.Must be able to maintain confidentiality at all times.Ability to understand and speak the vernacular used in the Eastern Free State Southern Sotho will be a definite advantage.A clear criminal record.Drivers licence and own transport.A willingness to work overtime, incl. Saturdays, when required.JOB DESCRIPTIONHuman ResourcesContribute in and assist with drafting and executing the GFC Annual HR Plan.Assist with the development of HR SOPs, procedures and processes.Assist with the drafting and review of Job Descriptions.Assist with drafting new KPIs and reviewing exiting ones.Assist with SLAs between HR and the various internal departments.Assist with the periodic staff EOS and actioning thereof in conjunction with the plant engineer.Assist with ensuring the Succession Planning Program is kept live and current in all departments.Assist with PIP with respect to poor performance management.Together with the HR Manager, assist the onsite clinic with drawing up and driving the GFC Annual Wellness Program.Together with the systems administrator, ensure that the plant authorised Manload is kept up to accurately at all times.Conduct IR/ HR Training on a quarterly basis.Ensure accurate records are kept in line with company policy.Ensure all internal & external visitors to the HR Office are handled in a professional, welcoming and friendly manner. IR Industrial RelationsDraft the annual IR Plan which will form part of the GFC Annual HR Plan.Facilitate end-to-end disciplinary processes in liaison with line management.Where required, offer support to the Group Legal Advisor at the Bargaining Council/ CCMA with respect to GFC cases.Provide responsive and high-quality support, training and advice to all parts of the business including line managers.Together with the HR Manager, ensure the appropriate management of all employee relations issues including grievances, poor performance and disciplinary action.Assis