Customers

In today's digital age, it's more important than ever for businesses to have a strong online presence. This is especially true for businesses that want to reach local customers. One of the best ways to improve your website's visibility to local customers is to optimize it for search engines. This process, known as SEO (search engine optimization), involves making changes to your website's content, code, and structure to rank higher in search engine results pages (SERPs). If you're a business in Nagpur, there are a number of things you can do to improve your website's SEO and make it more visible to local customers. Here are a few tips: Choose the right keywords: When people search for businesses in Nagpur, what keywords are they likely to use? Once you know the answer to this question, you can start to optimize your website's content for those keywords. Create high-quality content: Your website's content is one of the most important factors in determining its SEO ranking. Make sure your content is well-written, informative, and relevant to your target audience. Use local keywords. In addition to using general keywords, you should also use local keywords in your website's content. This will help your website rank higher in SERPs for searches that are specific to Nagpur. Optimize your title tags and meta descriptions: Your title tags and meta descriptions are the first things that people will see when your website appears in SERPs. Make sure they are well-written and include your target keywords. Build backlinks: Backlinks are links from other websites to your website. They are a signal to search engines that your website is credible and authoritative. You can build backlinks by guest blogging, participating in forums, and submitting your website to directories. Optimize your website for mobile devices: More and more people are using their smartphones and tablets to search for businesses online. Make sure your website is optimized for mobile devices so that it looks good and functions properly on these devices. Following these tips can improve your website's SEO and make it more visible to local customers in Nagpur. This will help you attract more traffic to your website, generate leads, and increase sales. Here are some additional tips for making your website more visible to local customers: Claim your Google My Business listing: Google My Business is a free service that allows you to create a listing for your business on Google Maps and Search. This is a great way to improve your website's local SEO and make it easier for people to find your business online. Use local directories. There are a number of local directories that you can submit your website to. This will help your website appear in search results for people who are searching for businesses in your area. Run local PPC campaigns: Pay-per-click (PPC) advertising is a great way to get your website in front of people who are searching for businesses in your area. You can target your PPC ads to specific keywords and locations so that you only pay when someone clicks on your ad and visits your website. By following these tips, you can make your website more visible to local customers in Nagpur and attract more traffic to your website. This will help you generate leads, increase sales, and grow your business. Following these tips can improve your website's SEO and make it more visible to local customers in Nagpur. This will help you attract more traffic to your website, generate leads, and increase sales. SEO Experts in Nagpur can help you with all of these tasks. Contact us today to learn more about how we can help you improve your website's SEO and make it more visible to local customers in Nagpur. For more information please, Visit :- https://www.jaintechnoweb.com/ Call :- 08421968685

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Our client is seeking self-motivated & high energetic individuals who has the gift of the gab, with a great passion for sales and enjoy being on road and out the office. Able to offer & sell services to potential clients/customers. Ideally the person should attain experience within courier industry however someone with a great sales history record and reputable employment history will be considered. KEY REQUIREMENTS: • Matric • Experienced in Sales & New Business Sales (Must have) sales history record • Courier Sales Experience (advantageous) • Computer Literacy: Google, Word, Excel and CRM System • Methodical, articulate and systematic • Excellent & professional Communication Skills {Written and Oral} • Strong Administrative Skills • Valid Driver’s license and roadworthy vehicle (vehicle allowance supplied) • Prepared to purchase company Sales Uniform and wear it at all times • Attain a smart phone & prepared to use for maintenance of clients and generation of new business (cell allowance provided) • Strong Customer Service orientation • No criminal record Responsibility: GENERATION OF NEW BUSINESS • Identify and Target prospects to secure new business appointments, this is done through cold calling (physical door to door calling or telephonic calling) • Gaining a clear understanding of customers' businesses and requirements by listening to customer requirements and presenting solutions appropriately • Negotiating the terms of an agreement and “closing the deal”. • Challenging objections with a view to getting the customer to buy the service. • Creating detailed proposal documents, often as part of a Tender, RFQ, RFP’s and formal bidding process which is largely dictated by the prospective customer. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. RETENTION OF EXISTING CLIENTS • Maintaining and developing relationships with existing customers in person and via telephone calls and emails. • Negotiating with clients on price, costs, delivery, specials and promotions • Responding to incoming email and phone enquiries. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. • Preparing and presenting business proposals to corporate companies and other courier users. • Negotiate client rate increases, during the year and generally for 1 March. • Provision of monthly client business report (as requested), SLA’s to Top customers and related reports. • To call existing customers regularly to establish their happiness / contentment with our services. • Build lasting business relationships with customers. • Assessing the customer’s courier needs with every visit and ensuring that the customer uses company holistically. • Analyze new customer spend vs. the rates and credit limit requested. GENERAL • Staff must be prepared to wear company uniforms. These will be purchased and paid for by yourself through Image Makers. • Gathering market and customer information and also doing Opposition intelligence research. • Representing company at trade exhibitions and events. • Advising clients on forthcoming product developments and discussing special promotions. • Reviewing your own sales performance, aiming to meet or exceed targets. • Feeding future sales trends back to company • Attending sales & team meetings and sharing best practice with colleagues. • Maintaining and growing existing customer’s in accordance with targets as set by management. • Attain and exceed monthly quarterly and annual new business sales targets. • Daily data capture of your activities into Sale Boat, the nominated CRM system as used exclusively by company Sales Staff. • To use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles as part of daily activities. • To demonstrate a flexible attitude if requested to assist in other areas of the business as and when required. • To communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, and sustainable relationships. • Follow up on all the paperwork, credit applications, stationary, credit requests and client queries etc. • Check rates in PP (Parcel Perfect) are 100% correct after account starts with company / increases are given. • You will at times be expected to attend events / work outside of normal working hours. • Knowledge of Eastern Cape Routes Salary: RBasic Salary (company benefits) Consultant Name: Diana Dart

We have a vacancy for a Vehicle Service Advisor Duties: Checking in cars into the workshop, confirming customers' details on the job cards, Phoning for warranty and Service authorization on customers' vehicles, Welcoming Customers at service reception, phoning customers for authorization on work to be done, Liaise with the workshop foreman with regards to progress on customers cars; Monitoring cash outstanding and work in progress make follow-ups with customers; Phoning customers to come to fetch the vehicles when done and explain invoices to customers. Requirements Must have at least 2 years of experience as a Vehicle Service Advisor with a vehicle dealership Experience working for vehicle brands like Toyota, Nissan, Volkswagen, VW, Audi, etc. Excellent customer service, interpersonal, and communication skills. Valid SA Drivers license and clear criminal record Book 10 – 15 cars a day

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Job Position: Remote External Sales Consultant Ref: 3464 - Lauren Location: Port Elizabeth Salary: R18 000 to R25 000 per month CTC commensurate with experience and qualification – includes basic, target based commission, travel allowance, company cellphone with allowance of R1300 per month + company Provident Fund 5 % after probation period. Petrol reimbursed Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Responsibility: Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Salary: R18000 to 25000 Job Reference #: Remote External Sales Consultant

At Gqabe Marketing you are more than just an employee, everyone is a respected and valued member of our team. We provide a supportive work environment which enables personal and professional growth. If you want to work for a company that values your hard work, ethics, and hustle than this is the opportunity for you! ABOUT THE POSITION Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from dedicated and energetic individuals who are looking for a career as a Sales Representative at Bobcat of Edmonton, a division of Calmont Equipment. As a Sales Representative, you will be responsible for selling, leasing and renting construction equipment to retail or wholesale customers. Your role involves increasing market share by generating new customers and developing existing accounts. Some job duties include, but are not limited to: Developing and maintaining competent product knowledge. Understanding and meeting the customers’ specific needs in developing specifications that will provide equipment that meets their application. Negotiating the close of a sale with customers. Meeting or exceeding sales target objectives while providing excellent customer service. Keeping management informed by submitting activity and results reports. Following-up with and providing ongoing service to existing customers to ensure repeat and referral business. Performing other duties as required. DESIRED SKILLS AND EXPERIENCE Prior outside selling or cold calling experience with a proven track record. Energetic and friendly with excellent verbal and written communication skills. Self-starter with the ability to prioritize and organize workload in a fast-paced environment. Excellent customer service skills with a history of exceeding customer’s expectations. Flexible work schedule to accommodate customers operational needs. Working knowledge of the MS Office package. WHY YOU SHOULD APPLY If you enjoy working in a fast-paced environment and believe in providing excellent customer service, then this may be the opportunity for you! At Gqabe Marketing, we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first class benefits package for the correct individual. We would like to thank all applicants for their interest in the position, but only those selected for an interview will be contacted.

We are looking for a skilled Key Account Consultant to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success. Responsibilities Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Requirements Proven experience as key account consultant Experience in sales and providing solutions based on customer needs Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels Excellent organizational skills Ability in problem-solving and negotiation Excellent excel skills using functions - Please elaborate on your excel skills!!! Email CV to info@dcninstallers.co.za with subject: Key Account Consultant *Your Name* DO NOT REPLY HERE

Driver Training Manager (Permanent)The Trucks & Buses Southern Africa Department, has an exciting position for a Driver Training Manager. The incumbent’s responsibility will be to manage the driver training function for the company. Trucks and Buses Southern Africa in compliance to the Company's Integrity Code.Main Tasks:Driver Training Strategy Development:Develop and implementation of a driver training strategy in line with the strategic objectives of the company's Trucks and Buses Southern Africa.Development of Driver Training Material:Development of application specific driver training in order to meet the needs of the companyTrucks & Buses customers within their unique operations.Custom Tailored training packages for:Specific industries i.e. PBS operations, Abnormal load operations, Mining operations etc.KAM and Retail customers, CSP identified customers and Fleetboard identified customers. Driver Training Supplier Development & Management:Ensure that the appointed supplier(s) for driver training within T&B perform driver standard according to the Service Level Agreement. To develop the supplier according to the required standards specified by Truck Training (Germany). This include administrative support for the appointed supplier(s). Dealer Driver Training Development:Implement the dealer driver train the trainer programme and manage the dealer driver trainers to ensure effective handover of vehicles and training of customers within the dealer network. Driver Training & Benchmarking:Facilitate practical driver training with the company's Trucks and Buses Dealers’ driver trainers and customer (drivers and driver trainers) to ensure the efficient utilisation of the T&B products in various operations.Engage in benchmark route analysis for dealer and customers to ensure effective driving methods on specified routes. Driver training conferenceFacilitate Dealer trainers and KAM driver trainers at annual driver training conference. Knowledge, Skills and Attributes: Specific knowledge Trucks and Buses Product knowledge Trucks and Buses Telematic systems (Fleetboard) Practical and Theoretical driver training processes Presentation and Training SkillsQualifications - InternalMatric/Grade 12 + NQF Level 6 qualification or equivalent Code 14 license will be an advantageExperience:Commercial Vehicles Commercial Vehicle Driving and Driver TrainingTrucks and Buses Southern Africa is proud to be an equal opportunity employer.Please forward CV and ALL supporting documentation to, recruiter@profilepersonnel.co.za. Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.

We are looking for an experienced Business Development Executive for a National Pest & Hygiene Company. Purpose of the position: Will be responsible for developing and selling new customers that include hotels, full service restaurants, quick service restaurants, hospitals, schools, other institutions and commercial businesses Working directly with customers to support their success by selling The Company’s line of pest elimination products and services. Requirements: Qualification degree/diploma or equivalent combination of education and experience Must have a valid driver’s license and acceptable Motor Vehicle Three years of demonstrated proven results in business to business commercial sales Pest elimination and / or hotel and restaurant selling experience preferred Excellent organization / time management skills Proven relationship management and consulting skills Problem-solving ability to determine customer solutions Proven negotiation & presentation expertise Strong self-motivation & drive for results Responsibility: Duties: Prospect and obtain customers to achieve annual new business sales goals Discover sales opportunities and implement sales strategies Partner with our service team, corporate account team, and inter-company partners to implement best practices to solve customer’s pest problems Build rapport and cultivate relationships with customers and co-workers through professional demeanor and strong interpersonal skills Provide outstanding customer service by leading and educating customers throughout the sales process Keep informed of The Company’s product / service offerings and industry conditions to enhance successful customer outcomes Salary R15 000 per month + Car Allowance + Commission + Fringe Benefits Send CV to info@performitpersonnel.co.za Salary: R15000 Job Reference #: BDEPE Consultant Name: Damian Sin Hidge

Unitec (https://www.unitecafrica.co.za) are an international technology company with offices Ireland and South Africa. Established in 2009, Unitec were quickly acknowledged as one of Ireland’s most innovative managed IT providers. We are renowned for our provision of Accessible Expertise. We have gained this status through our continuous delivery of expert advice and superior service to our valued clients. Our mission is to provide industry leading IT solutions with our clients’ needs at the core of what we do. Our consultants continuously manage and review on-going requirements by gaining a rich understanding of the needs of each individual business. This ability of our team to gain a comprehensive understanding of individual customer’s business needs and map them against our range of offerings ensures the most appropriate and effective solution is always delivered. At Unitec, we are greatly renowned for our provision of technical expertise in a manner that is accessible by all our clients – Accessible Expertise. We have gained this status through our continuous delivery of expert advice and superior service to all our customers. The successful expansion of our team into the South African market in 2015, operating out of Johannesburg, has ensured that all our customers receive a prompt and efficient service on an ongoing basis. Moreover, our customers can rely on Unitec Africa to provide invaluable support and proactive assistance in order to meet their business objectives, particularly during peak hours and busy periods when a rapid response is key. Our customer base spans across multiple sectors of industry including manufacturing, government, pharmaceutical, medical, education and professional services to name but a few. Our sustained commitment to our clients and focus on ITIL aligned customer service has enabled us to develop a strong base of loyal customers built on trust and reliability. We value all of our customers for choosing to Plug Us In to their organisations. Unitec work with the world’s leading technology companies including Microsoft, Lenovo, Dell, Vmware, Cisco and Fortinet. Each of our technical consultants completes regular certification and upskilling to ensure our clients benefit from the most up-to-date technological advancements to meet the evolving needs of our clients. Our extensive range of IT services and solutions includes Managed IT Services, Unified Communications, Cloud Services, Network Infrastructure, Consultancy, Data-Centre, Security Services, IT hardware and software supply. Unitec Africa 1 Block A, Willowbrook Office Park, Van Hoof Street, Roodepoort South Africa Ph: 0875517689 hello@unitecafrica.co.za https://www.unitecafrica.co.za

ACP Signboards are broadly utilized by companies, shops or display areas in the exterior to cook the consideration of customers and people going through the zone. Normally the ACP stignboards are made with large size letters fixed against an appealing foundation. The signboards are put outside the places of business or shops, inns, cafés, bars and different sorts of business reason structures that are noticeable from a significant distance. The ACP signboards draw the customers and furthermore assist the customers with discovering the specific shop, display area or business place without any problem. Sign Publicizing is a dependable name among the ACP Signboards Producers in Delhi and India. We have made a specialty for ourselves, and we have made a wide range of ACP Signboards in Delhi. Sign Publicizing fabricates a wide cluster of ACP Signboards from best quality crude materials with the utilization of contemporary innovation. Truth be told, the utilization of good quality crude materials for ACP Signboards in New Delhi has assisted us with creating believability among our customers. Our ACP Signboards are profoundly valued by the customers because of their incredible completing, clear view, and alluring designs. Address: No:8 Udayam nagar, ext, Velachery, Chennai, Tamil Nadu 600042 Phone: 9677393051 Gmail: arivasagam@gmail.com Website: http://www.signagepro.co.in/

Retail Sales Representative We are looking for a Retail Sales Representative to provide excellent customer service and meet sales targets for our interior business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will assist to identify customers’ needs, present and answer questions about our product and services. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the shop’s profitability. Key Requirements: · Matric essential · Current and valid South African driver’s licence would be an advantage · Passion for designer furniture · Proven work experience as a Retail Sales Representative (at least 3+ years Sales experience) · Understanding of the retail sales process and in particular interior and furniture · Familiarity with consumer behaviour principles · Track record of achieving sales targets · Excellent communication skills, capable of building relationships with customers. Responsibilities: · Greet and direct customers · Provide accurate information about products and services · Ensure that shop if fully stocked · Stay up to date with new products and services

Job Title - Retail Shop Assistant – Worcester, Western Cape As we at Marcel’s pride ourselves by manufacture and supply the finest quality and service to our customers, the Shop Assistant is a key role player in the continuation and success of quality service delivery. The successful candidate will be expected to carry out their tasks with passion, friendliness and exceptional customer service delivery within the store. They, alongside the rest of the team, drive the vision, mission and ethos of the store. This necessitates a self-motivated, go-getter and planner with excellent human relations. Requirements: • Grade 12 • Experience working on a “POS”/and or cashier system • Retail working experience in a similar position (would be an advantageous) • Telephone etiquette • Excellent customer service • Good written and verbal communication Key Responsibilities: • Good customer relations at all times which include but is not limited to the following: - Greeting customers upon arrival and when they leave - Answering telephones as soon as someone is available to take the call. No personal calls during work time. - Serving customers correct product as speedily as possible - Stating cost of purchase and change amount audibly and giving receipts - Being friendly at all times - Making suggestions to customers who are undecided - Speaking in full sentences - Inform waiting customers that you will attend to them shortly • Working the cash register and cashing up of tills Behavioral Competency: • Honest, punctual and reliable • Friendly and willing to go the extra mile Please submit your CV to recruit@marcels.co.za or drop it off at the Worcester store. If you have not been contacted within 2 weeks of applying, please consider your application as unsuccessful. Please quote the reference. Store Location: Mountain Mill Shopping Centre, Worcester Closing Date for all applications: 20/08/2021

· Present the Rich Products range of frozen non-dairy and bakery products to our clients and ensure that all our products are listed correctly with the correct pricing. · Acquire new customers and build lasting relationships with them. · Achieve agreed upon sales targets. · Participate in and implement our sales strategies by helping our customers to build their businesses by continuously checking on the quality of their products on merchandising techniques and product innovation. · Organize training sessions for our customers with the RichTech™ training facility. · Negotiate at management level. · Ensure regular reporting on calls to customers, market trends, activities of the · opposition and new opportunities for us to do business. · Ensure that price increases are communicated in the proper manner to our · customers. · Participate actively in trade shows. · Assist with monthly stock takes in any division of the Company. · Execute any other reasonable duty that is given to you by any member of the management team. Education and Experience · Grade 12 · Marketing diploma would be an advantage. · Driver’s license · Previous sales experience with FMCG, foodservice, frozen foods or bakery products.

Our client in the retail industry is seeking to employ an Internal Sales Support Admin to join their company. Duties include: * The successful candidate provide support to sales representatives in the field and to deal with customers or prospects who contact a company's sales department. * Manage correspondence between Sales Consultants and their customers. * Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails * Direct new sales opportunities to the appropriate sales consultant for further development and closure * Update reps on order status and delivery details so that they can keep customers informed * Obtain a range of information from customers for identifying customer needs. * Contact customer to update them on the status of an order or a delivery * Maintaining customer services by responding openly and objectively to complaints / queries relating to goods and services * Receives emailed orders from customer and Sales Consultants. * Compiling and forwarding quotations. * Processing customer orders ensuring correct prices, discounts and item numbers * Follow-up on quotes not converted to sales orders * Receiving feedback on processed and back orders and informing the relevant person(s). * Factors may include but are not limited to - Forwards feedback to relevant person, ensures that after sales service is provided, ensures prompt delivery of back orders * Completing details on collection cards for goods to be collected. * Factors may include but are not limited to - incorrect stock, wrong account, cartridge * Assisting customers with orders consisting of non-standard stock items and repairs * Communicate with logistics departments to agree on delivery dates where applicable Minimum Requirements: * Matric * Previous experience in a similar role or sales support environment. Should you want to apply for the position, please send through your CV to the following email address and use the reference number for the position as the subject of the email Email: (Email Address Removed) Should you not hear from us within 2 weeks of applying please consider your CV unsuccessful *Desired Skills: * * Retail *Desired Work Experience: * * 1 to 2 years *Desired Qualification Level: * * Diploma

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

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Job Position: Senior Logistics Coordinator - Equity Ref: 3542 Location: Port Elizabeth / Uitenhage Salary: Negotiable commensurate with experience and qualification Qualifications / Requirements: • Recognized Degree in Logistics • Minimum of 5 years experience in a similar role, within the automotive industry, with strong skill set in organizational improvement processes • Advanced Excel skills • Strong work ethics, integrity and professionalism • Excellent communication skills at all levels, at all levels • Excellent attention to detail with high levels of confidentiality Key Performance Areas: • Root cause analysis • Liaise with customers • Organizational improvement processes • Handle all Planning, which include accountability for shipments, stocks, risks and shortages • Liaise with raw material disposition in respect of scheduled shipments of finished goods to customers in regards to risks, ETD’s, ETA’s, quantities and shipment conditions • Responsible for monitoring customer call-off’s, planning dispatches accordingly and highlighting risks • Responsible for analysis and approval for Internal and External Packaging • Point of contact in Logistics Department Responsibility: Qualifications / Requirements: • Recognized Degree in Logistics • Minimum of 5 years experience in a similar role, within the automotive industry, with strong skill set in organizational improvement processes • Advanced Excel skills • Strong work ethics, integrity and professionalism • Excellent communication skills at all levels, at all levels • Excellent attention to detail with high levels of confidentiality Key Performance Areas: • Root cause analysis • Liaise with customers • Organizational improvement processes • Handle all Planning, which include accountability for shipments, stocks, risks and shortages • Liaise with raw material disposition in respect of scheduled shipments of finished goods to customers in regards to risks, ETD’s, ETA’s, quantities and shipment conditions • Responsible for monitoring customer call-off’s, planning dispatches accordingly and highlighting risks • Responsible for analysis and approval for Internal and External Packaging • Point of contact in Logistics Department Job Reference #: Senior Logistics Coordinator - Equity

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