Customer support agent

Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com

We're looking for an ambitious, motivated Dutch speaking individual to join our dynamic team as a Customer Service Representative. Duties and responsibilities: Handling all incoming queries effectively and efficiently to resolution Ensure that all first-time contact resolution targets are met and exceeded. Ensure that all productivity and KPI metrics are adhered to. Requirement: Matric/Grade 12 Speak Fluent Dutch and Afrikaans Experience will be an added advantage Computer literate Must have own transport Independent and customer centric Advanced proficiency in English Excellent communication skills in English (oral and written) Able to work shifts - Candidates need to be flexible. You live a clean lifestyle and have a clear criminal record. Why Join ISON: A basic salary Night shift allowance Overtime Training

South Africa Salary: Market Related Job Type: Permanent Sectors: Engineering Consulting Reference: NWI001683/Nikki Apply before Mar 22 2024 | 30 Days left Apply External Application

An opportunity exists for an agent to sell health products in the area. Products are not available in retail stores. Full support system in place. Minimum investment of R1600, which consists of products for resale - No sign up fee! Agent purchases at reduced price and sells at a recommended retail price. WhatsApp me - 083 458 9773

Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R8K - R11,5K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL 

Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R10K - R12K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL 

Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office

Techairos is a small tech company based in Stellenbosch, South Africa. We specialise in building custom data-systems solutions, including integrations with Xero cloud accounting, building mobile apps, web-apps, and integrations to a range of other systems and tools. We are busy growing our team. We are looking for candidates with Computer Science, Informatics or Engineering degrees or diplomas, AND relevant work experience. ------- Why Techairos Consulting? Mostly work from home - one day in office a week. Generous leave policy Relaxed working environment Small company with room for growth – we are growing our team, and there will be opportunities to take on more responsibility as we grow Make a difference - Techairos Consulting has been the main tech partner to the Abalobi Project for several years Job description You will be given responsibilities on a variety of projects, depending on your skills and experience. Possible tasks may include: Testing new features and releases of mobile and web-apps Customer support - especially on the ABALOBI projetc. Monitoring project data integrity Database maintenance tasks Apply if you are: Eager to help us improve our testing department and provide great customer service Available to attend interviews in Stellenbosch in person (please indicate your current city/town of residence specifically in your application e-mail). Requirements SQL / Database experience Excellent written and spoken English At least 2 years’ relevant work experience Traits Attention to detail Self-motivated Good communication skills Problem solver Integrity Remuneration

Looking to buy or sell your home? Or an investor wanting to invest in Real Estate? Im here to assist by adding a personal touch to every buyer and seller. Property is my passion and hand in hand with that - my love for people. Look forward to helping you in the property market. Covid has alao hit many people an my way of giving back is offering buyers and sellers R4500 back towards their move.

South Africa Salary: Market Related Job Type: Permanent Sectors: Engineering Consulting Reference: NWI001682/Nikki Apply before Mar 22 2024 | 30 Days left Apply External Application

VACANCY SALES AGENT Applicants are invited to apply for the above-mentioned position based in Grahamstown. PURPOSE OF THE ROLE: The Sales Agent will be responsible for answering incoming sales calls, establishing client needs, upselling to existing customers, and taking new clients through the lead to receipt process. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key Performance Area would include, but are not limited to: Answer inbound calls Conduct desktop feasibility for customer (Fibre and Wireless) Capture customer information accurately Assess customers connectivity requirement Quote customer based on assessment Arrange site surveys where required Ensure customer order is booked and processed Process upgrade requests/contact current customers to upsell Manage active leads and close old quotes Generate Invoice accurately Ad hoc tasks given by management Attend and assist with Marketing events The successful candidate must have the following experience/skills:

Restaurant in walmer offering delivery service require agent to take customer order via call or whatapp. Working hour 11Am -8 PM Full time Roles and duties: Familiar with the menu and terms and conditions of our restaurant. -Take order via telephone or whatsapp. -Organise deliveries by mapping the route and timing of deliveries -Require fast typing abilities -Good customer care on whatsapp -Good customer service via call or whatapp -Good at hearing and speaking -Preferably previously have waiter experience Please send your C.V. to email: sushiportelizabeth@gmail.com

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

We are currently looking for a highly motivated, diligent and enthusiastic Sales Agent to join our talented Sales Team based in Cradock. The candidate must be able to work in a fast-paced environment with a proven track record of helping businesses increase their sales numbers. The Sales Agent will be responsible for answering incoming sales calls, establishing client needs, up-selling to existing clients and taking new clients through the lead to receipt process. As one of the primary and often first point of contact, a large part of the job is maintaining good customer relationships, accurate communication and product knowledge. Experience Required: 2 years’ experience in the Information Technology Industry Energetic, flexible and proactive Exceptional communication skills General telephone etiquette Good MS Word and Excel skills A team player who can positively and productively impact the company · Simply send your CV, along with a cover letter to marole@igenadmin.co.za Please use the reference “CradockSales” in your email subject heading. Successful candidates will be contacted within 2 weeks of receipt of CV.

Leasing Agent responsibilities include: Presenting properties and providing amenities in a positive light to prospective tenants Advertising available properties using a variety of media and promoting materials Job brief We are looking for capable Leasing Agents to present and lease properties to prospective lessors. The goal is to scout potential clients, turn them into actual ones and achieve high occupancy rates. Responsibility Present properties and provided amenities in a positive light to prospective tenants Advertise available properties using a variety of media and promoting materials Determine the needs, living standards and economic viability of prospect customers Confirm rental application data and personal references Stay knowledgeable of the property market status Provide information on all aspects of properties (expansion, zoning, crime etc) Negotiate leasing terms and conditions and close deals Ensure proper maintenance and inspect properties periodically Requirements Proven working experience as Leasing Agent would be an added advantage Working knowledge of real estate law and leasing practices Up to date with property market status MS Office familiarity Excellent communication and negotiation skills Persuasive with marketing and sales skills Customer service orientation