Customer support
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South Africa (All cities)
South Africa Salary: Market Related Job Type: Permanent Sectors: Engineering Consulting Reference: NWI001683/Nikki Apply before Mar 22 2024 | 30 Days left Apply External Application
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Bloemfontein (Free State)
Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL R8K - R11,5K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL
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Port Elizabeth (Eastern Cape)
Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL R10K - R12K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL
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Kimberley (Northern Cape)
Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office
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Stellenbosch (Western Cape)
Techairos is a small tech company based in Stellenbosch, South Africa. We specialise in building custom data-systems solutions, including integrations with Xero cloud accounting, building mobile apps, web-apps, and integrations to a range of other systems and tools. We are busy growing our team. We are looking for candidates with Computer Science, Informatics or Engineering degrees or diplomas, AND relevant work experience. ------- Why Techairos Consulting? Mostly work from home - one day in office a week. Generous leave policy Relaxed working environment Small company with room for growth – we are growing our team, and there will be opportunities to take on more responsibility as we grow Make a difference - Techairos Consulting has been the main tech partner to the Abalobi Project for several years Job description You will be given responsibilities on a variety of projects, depending on your skills and experience. Possible tasks may include: Testing new features and releases of mobile and web-apps Customer support - especially on the ABALOBI projetc. Monitoring project data integrity Database maintenance tasks Apply if you are: Eager to help us improve our testing department and provide great customer service Available to attend interviews in Stellenbosch in person (please indicate your current city/town of residence specifically in your application e-mail). Requirements SQL / Database experience Excellent written and spoken English At least 2 years’ relevant work experience Traits Attention to detail Self-motivated Good communication skills Problem solver Integrity Remuneration
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South Africa (All cities)
South Africa Salary: Market Related Job Type: Permanent Sectors: Engineering Consulting Reference: NWI001682/Nikki Apply before Mar 22 2024 | 30 Days left Apply External Application
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Port Elizabeth (Eastern Cape)
Job Position: Sales Support / Office Co-Ordinator Location: Port Elizabeth Salary: R6000 to R8 000 per month Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • This opportunity would suit a highly organized, results driven and systematically orientated person, with a good eye for attention to detail (must be able to pick up any discrepancies) • Ability to put reports together (strong accuracy and good email/grammar) • Exceptional communication skills – confidence, energy, enthusiasm and professionalism • Ability to cope under high volume work load (repetitive documents) and pressure • Strong work ethics, ability to multi-task, with a “can do” attitude and excellent customer communication skills • This position entails extensive customer liaison, high volume admin checking and screening, supporting Sales and many other ad hoc responsibilities • Reliability essential and references will be thoroughly checked/verified Responsibility: Job Position: Sales Support / Office Co-Ordinator Location: Port Elizabeth Salary: R6000 to R8 000 per month Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • This opportunity would suit a highly organized, results driven and systematically orientated person, with a good eye for attention to detail (must be able to pick up any discrepancies) • Ability to put reports together (strong accuracy and good email/grammar) • Exceptional communication skills – confidence, energy, enthusiasm and professionalism • Ability to cope under high volume work load (repetitive documents) and pressure • Strong work ethics, ability to multi-task, with a “can do” attitude and excellent customer communication skills • This position entails extensive customer liaison, high volume admin checking and screening, supporting Sales and many other ad hoc responsibilities • Reliability essential and references will be thoroughly checked/verified Salary: R6000 to 8000 Job Reference #: Sales Support / Office Co-Ordinator
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Port Elizabeth (Eastern Cape)
Job Position: Sales Support - Recruitment Location: Port Elizabeth Salary: R6000 to R8 000 per month Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • This opportunity would suit a highly organized, results driven and systematically orientated person, with a good eye for attention to detail (must be able to pick up any discrepancies) • Ability to put reports together (strong accuracy and good email/grammar) • Exceptional communication skills – confidence, energy, enthusiasm and professionalism • Ability to cope under high volume work load (repetitive documents) and pressure • Strong work ethics, ability to multi-task, with a “can do” attitude and excellent customer communication skills • This position entails extensive customer liaison, high volume admin checking and screening, supporting Sales and many other ad hoc responsibilities • Reliability essential and references will be thoroughly checked/verified Responsibility: Job Position: Sales Support - Recruitment Location: Port Elizabeth Salary: R6000 to R8 000 per month Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • This opportunity would suit a highly organized, results driven and systematically orientated person, with a good eye for attention to detail (must be able to pick up any discrepancies) • Ability to put reports together (strong accuracy and good email/grammar) • Exceptional communication skills – confidence, energy, enthusiasm and professionalism • Ability to cope under high volume work load (repetitive documents) and pressure • Strong work ethics, ability to multi-task, with a “can do” attitude and excellent customer communication skills • This position entails extensive customer liaison, high volume admin checking and screening, supporting Sales and many other ad hoc responsibilities • Reliability essential and references will be thoroughly checked/verified Salary: R6000 to 8000 Job Reference #: Sales Support - Recruitment
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East London (Eastern Cape)
Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge
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South Africa (All cities)
Unitec (https://www.unitecafrica.co.za) are an international technology company with offices Ireland and South Africa. Established in 2009, Unitec were quickly acknowledged as one of Ireland’s most innovative managed IT providers. We are renowned for our provision of Accessible Expertise. We have gained this status through our continuous delivery of expert advice and superior service to our valued clients. Our mission is to provide industry leading IT solutions with our clients’ needs at the core of what we do. Our consultants continuously manage and review on-going requirements by gaining a rich understanding of the needs of each individual business. This ability of our team to gain a comprehensive understanding of individual customer’s business needs and map them against our range of offerings ensures the most appropriate and effective solution is always delivered. At Unitec, we are greatly renowned for our provision of technical expertise in a manner that is accessible by all our clients – Accessible Expertise. We have gained this status through our continuous delivery of expert advice and superior service to all our customers. The successful expansion of our team into the South African market in 2015, operating out of Johannesburg, has ensured that all our customers receive a prompt and efficient service on an ongoing basis. Moreover, our customers can rely on Unitec Africa to provide invaluable support and proactive assistance in order to meet their business objectives, particularly during peak hours and busy periods when a rapid response is key. Our customer base spans across multiple sectors of industry including manufacturing, government, pharmaceutical, medical, education and professional services to name but a few. Our sustained commitment to our clients and focus on ITIL aligned customer service has enabled us to develop a strong base of loyal customers built on trust and reliability. We value all of our customers for choosing to Plug Us In to their organisations. Unitec work with the world’s leading technology companies including Microsoft, Lenovo, Dell, Vmware, Cisco and Fortinet. Each of our technical consultants completes regular certification and upskilling to ensure our clients benefit from the most up-to-date technological advancements to meet the evolving needs of our clients. Our extensive range of IT services and solutions includes Managed IT Services, Unified Communications, Cloud Services, Network Infrastructure, Consultancy, Data-Centre, Security Services, IT hardware and software supply. Unitec Africa 1 Block A, Willowbrook Office Park, Van Hoof Street, Roodepoort South Africa Ph: 0875517689 hello@unitecafrica.co.za https://www.unitecafrica.co.za
R 1
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Pretoria (Gauteng)
FARGO TECH SOLUTIONS 012 770 1208 OR 0788827484 Fargo Tech Solutions (Pty) Ltd. CK No. 2016/54239/07 WE OFFER THE FOLLOWING SERVICES TO SMALL BUSINESS SETUPS •Installing & commissioning computer hardware and software. •Maintain customer desktop and networking equipment. •Analyzing and solving any serious problems that arise at customer sites. •Manage and resolve all calls placed for the Desktop Support environment. •Email and Printer setup •Virus removal •Data backup and restore programs WE ALSO HIRE OUT PROJECTORS PROJECTOR HIRE – From R299.00/ DAY Projector Specifications: Brightness: 1,100 Lumens Contrast: 2,800:1 Resolution: 1280 x720 Aspect Ratio: 16:9 HD Projector Hire for R449.00 per day (12 Hours) R399.00@ day if you hire for 2-3 days R349.00@ day if you hire for 4-5 days R299.00@ day if you hire for 6-7 days Pickup and Drop off by customer If delivery/pickup is required a R149.00 Fee will be charged A copy of ID and Proof of residence is required when hiring. Pickup Address: 21 Zambezi, Montana, Pretoria, 0159 CALL: 0127701208 / 0788827484
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East London (Eastern Cape)
JUNIOR APPLICATIONS SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use the "JOB TITLE" as a reference when applying. PLEASE NOTE: this is not a technical IT support role / It is ERP / Application / Business Support to our clients; client base in the Automotive Parts industry Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ JUNIOR APPLICATION SUPPORT CONSULTANT ” as a reference in the Subject field. Closing date for applications 4th December 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful. Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524
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East London (Eastern Cape)
Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com
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Pretoria (Gauteng)
FARGO TECH SOLUTIONS 012 770 1208 OR 0788827484 Fargo Tech Solutions (Pty) Ltd. CK No. 2016/54239/07 • Office support – 12 hours a day including weekends • Desktop support • Software installation and upgrades from R450.00 • Email setup and troubleshooting – Remote assistance available 24/7 • Remote desktop assistance/ support • Printer installation/ sharing and troubleshooting • Free Basic tutorial support WE ALSO HIRE OUT PROJECTORS PROJECTOR HIRE – From R299.00/ DAY Projector Specifications: Brightness: 1,100 Lumens Contrast: 2,800:1 Resolution: 1280 x720 Aspect Ratio: 16:9 HD Projector Hire for R449.00 per day (12 Hours) R399.00@ day if you hire for 2-3 days R349.00@ day if you hire for 4-5 days R299.00@ day if you hire for 6-7 days Pickup and Drop off by customer If delivery/pickup is required a R149.00 Fee will be charged A copy of ID and Proof of residence is required when hiring. Pickup Address: 21 Zambezi, Montana, Pretoria, 0159 CALL: 0127701208 / 0788827484
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Midrand (Gauteng)
Enable your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into web based application With SysGuru IT Services, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster, and sell more. -IT Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting - Integration System - Accounting Software and many more – call today and find out how we can help you.
R 1.000
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Midrand (Gauteng)
Enable your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into web based application With SysGuru IT Services, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster, and sell more. -IT Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting - Integration System - Accounting Software and many more – call today and find out how we can help you.
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East London (Eastern Cape)
JUNIOR SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use "PVT SD EL" as a reference in the subject field of your e-mail when applying. Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ PVT SD EL ” as a reference in the Subject field. Closing date for applications 20th October 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful. Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524
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Midrand (Gauteng)
V-Smart Series Contour Cutting Vinyl Cutter 1310mm Working Area with Stand & Collection Basket (Brand New) SKU:V3-1310B -> R14999 072 133 3669 http://am.co.za/plotter/contour # We provide best support on our products include Free online remote assistance direct connect to your PC, free technician and will not charge you labour for the life-time of the product you buy. Are You Seeking for a Vinyl Cutter with Shape Cutting capability? Your search is over! Our vinyl cutter offers precision shape cutting using a superior laser optical eye to give you a swift and straightforward cutting experience and a clean finished product. Also, simply no more need for traditional USB cords, this tailor made cutting technology permits you to make stickers, graphics and other published media straight from your computer files! If you have any queries regarding this product, please open out webpage: http://am.co.za/plotter/contour # and do not hesitate to CALL 072 133 3669 or our sales team. They will address your queries and assist you make the right decision. Potent 32 bit ARM Micro-processor Get a greater speed, precision and handle on intricate art work with our micro-processor. The same kind you find on Personal computers Tablets and iPhones. Certainly, these functions are wonderful, but there are plenty more characteristics you may benefit from when using the Vinyl Contour Cutter! When you have any questions regarding this product, please open product details: http://am.co.za/plotter/contour # and feel free to CALL 072 133 3669 or our sales team. They will address your question and help you make an informed decision. Our Contour cutting Vinyl Cutter will likely be the product you are looking for. Whether it's for your company, business office, or personal use, the speed, precision, and ease of cutting your work is very valuable and will save you cash and time. For further information, you can have a look at: http://am.co.za/plotter/contour # Or call us at 072 133 3669. Our customer care representative are always happy to aid you with all your queries and issues. Advanced Machinery is making machines at "made in China" prices here by working with machine manufactures and building up assemble-lines in Joburg. After all, you still get the super affordable price of equipments made in China and great services and the after sales support you deserve. Please get more info from our website: http://am.co.za/ # for CNC Wood Router, Vinyl Cutting Plotter, CNC Laser, CNC Plasma Cut Machine and more.
R 14.999
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Somerset West (Western Cape)
V-Smart Series Contour Cutting Vinyl Cutter 1310mm Working Area with Stand & Collection Basket (NEW) SKU:V3-1310B price R13999 0726167408 http://am.co.za/plotter/contour # We give great support on our products include online assistance direct to your pc, free technician and will not charge you labour for the lifetime of the machine you have. Ease of use: The best part about it is that it is so easy to use. It comes with a touch screen LCD that makes using it straightforward. The rise of technology has helped the signage industry to grow by leaps and bounds. To keep ahead of the needs of the changing times, you have to equip yourself with the latest V-Smart Series of Vinyl Cutting Machine from Advanced Machinery. Curious as to what sets it apart? Keep reading! Visit the information page to get more info http://am.co.za/plotter/contour # Or speak to at 0726167408 in the event that you have any questions on our item or its components. Our vinyl cutters have resulted in making custom made stickers a lot more fun. Equipped with auto contour and computer and flash drive connectivity, these are the cutters you just cannot live without. So, whether you are in the sign-making industry or simply a hobbyist, we are sure that you will find this tool critical. For further information, you can browse to: http://am.co.za/plotter/contour # Or call at 0726167408. Our customer care executives are always happy to assist you with all your queries and questions. The efficiency and exactness of work accomplished with these cutters is spectacular. Its capability to take repetitive work is a benefaction. Without a doubt, this is one of the "must have" pieces of equipment if you would like to take your sign-making organisation to greater heights. Check out more details about this product on our site. You can read through our large selection of products on our webpage: http://am.co.za/plotter/contour # We are believing that you will find the suitable products for your task. Have a question, feel free to contact at 0726167408 Advanced Machinery is building machines at "made in China" prices locally by working together with machinery manufactures and building up assemble lines in Johannesburg. At last, you still get the super affordable price of equipments made in China and great services and the after sales support you deserve. Please visit our website: http://am.co.za/ # for CNC Marble Router, Vinyl Cutting Plotter, Laser Engraver, Hypertherm Plasma and many more.
R 14
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East London (Eastern Cape)
East LondonInstituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried outEffective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding callsAssist and guide organizations to achieve maximum profit and improved controls in a highly competitive marketDeconstruct client issues and analyse the various solutions in all regions, via various communication channelsEscalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s)Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queriesRender functional support to the customer via telephonic, email, Skype and Team ViewerQualifications:Relevant tertiary qualifications BSc/ BCom in Computers Science or related.
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Port Elizabeth (Eastern Cape)
Great opportunity to join our sales team. We are looking for someone with the following skillset the ability to connect with customers word and excel good organisational skills professional telephone manner previous marketing or sales exposure Duties include telephone canvassing for new customers make appointments for sales email quotes to customer follow up on quotes follow up on reps appoinments working hours
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South Africa (All cities)
Did you know social media has evolved into a critical platform for businesses to connect with their audience and establish brand awareness? However, managing multiple social media accounts can be overwhelming without the right tools. This is where social media management tools step in, providing valuable assistance in streamlining efforts and maximizing impact. The Importance of Social Media in Today's Digital Landscape Before we dive into the tools that can elevate your social media strategy, let's underscore the significance of social media in the modern digital landscape. Platforms like Facebook, Instagram, Twitter, and LinkedIn serve as dynamic hubs for brand interaction and promotion. 1. Social Media Management Platforms: Streamline Your Efforts A cornerstone of effective social media management is scheduling posts in advance. Social media scheduling tools allow you to plan and schedule content ahead of time, ensuring a consistent presence across platforms. This automation not only saves time but also optimizes content delivery for maximum impact. 2. Content Creation Tools: Be Creative and Engaging Captivating content is paramount in social media management. With the help of social media content creation tools, you can effortlessly design eye-catching graphics or videos that align with your brand identity. These user-friendly tools often offer templates, stock resources, and editing features that empower even those without design skills to create professional visuals. 3. Hashtag Research Tools: Optimize Your Reach and Visibility Effective hashtag usage can significantly boost your content's reach and visibility. Hashtag generator tools and analytics help you discover trending and relevant hashtags, ensuring your content is seen by a wider audience. 4. Social Listening Tools: Understand Your Audience Better Understanding your audience is key to a successful social media strategy. Social listening platforms provide valuable insights into audience sentiment, preferences, and behavior. By staying attuned to what your audience is saying, you can adapt your strategy for better engagement. 5. Influencer Marketing Platforms: Connect with Key Industry Influencers Influencer marketing has emerged as a powerful strategy. Platforms that facilitate influencer discovery and outreach automation help you connect with influential figures in your industry, expanding your brand's reach and credibility. 6. Analytics Tools: Track and Measure Your Performance Social media analytics software and performance measurement tools provide crucial data on the performance of your posts and campaigns. By examining engagement metrics, reach, and other key performance indicators, you can refine your strategy for optimal results. 7. Customer Support Tools: Engage and Respond to Customer Queries Effectively Providing excellent customer support on social media is essential for maintaining a positive online reputation. Tools like chatbots and social listening for customer feedback enable you to respond promptly to inquiries and address potential issues before they escalate. 8. Social Media Advertising Platforms: Reach a Wider Audience with Targeted Ads Social media advertising is a powerful way to expand your reach. Ad campaign management tools coupled with audience targeting capabilities allow you to create and optimize campaigns that reach the right people at the right time. 9. Social Media Monitoring Tools: Keep Track of Your Brand's Online Reputation Maintaining a positive online reputation is paramount. Brand monitoring tools and reputation management software help you track mentions of your brand or relevant keywords in real-time, allowing for timely responses and proactive reputation management. 10. Social Media Contest Platforms: Engage Your Audience and Boost Brand Awareness Contests are a fun and effective way to engage your audience. Social media contest tools simplify the process, making it easy to organize and manage engaging contests that boost brand awareness and loyalty. In conclusion, harnessing the power of social media requires the right tools for successful social media management. From scheduling posts and analyzing performance to creating captivating content and monitoring online conversations, these tools empower businesses to effectively engage with their audience and stay ahead in today's competitive digital landscape. Embrace these tools, and watch your social media strategy soar! Visit link: https://www.jaintechnoweb.com/social-media-marketing-agency call : 08421968685
R 20.000
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Stellenbosch (Western Cape)
Strive for service success that improves customer satisfaction and should display a willingness to learn and to share knowledge on a day to day basis. RESPONSIBILITIES Providing service and customer support during field visits or dispatches Managing all on site installation, repair, maintenance and test tasks Diagnosing errors or technical problems and determining proper solutions Tie workflow to schedule Produce timely and detailed service reports Document processes Operate vehicle in a safely manner and use field automation systems Follow all company filed procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations and/or briefings Build positive relationships with customers DUTIES & KNOWLEDGE Completed A+ or N+ course Completed N3 / N4 course (Electrical / Electronics) CCTV Installation and maintenance experience Access Control Installation and maintenance experience Working knowledge of Ethernet and wireless computer networks Working knowledge of MySQL databases, Linux (Ubuntu server) and Windows Experience working with Java is advantageous Fault finding on Access Control and Time & Attendance Systems (Including hardware & software components) Installation of POS terminals (including OS & applications) Support and troubleshooting of installed hardware and software Troubleshoot, test, repair and service technical equipment Maintenance and installation of various other hardware solutions and systems as required MINIMUM REQUIREMENTS 2 - 3 years’ proven experience Code 8 driver's licence & own reliable transport - essential Excellent verbal and written communication skills (English & Afrikaans) Neat and presentable, reliable and responsible with good problem solving ability Familiarity with mobile tools and applications Good timekeeping skills Job Reference #: CPT000264/SG
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South Africa (All cities)
Alaska is one of the most beautiful places in the United States. AMERICAN AIRLINES, a leading U.S. carrier, is often confused with Alaska due to their similar codes (AA for American and AS for Alaska). Both airlines offer extensive domestic and international flights, though they operate independently. AMERICAN AIRLINES Customer Support provides a toll-free number, +1-800-433-7300 or +1-855-756-4410 (OTA), for customer inquiries, reservations, and assistance. This number allows passengers to quickly connect with a representative for support on flight changes, cancellations, or baggage concerns. Contact Us +1-800-433-7300 or +1-855-756-4410 (OTA) american.support@aa.com https://www.americanairlines.com/ https://www.linkedin.com/company/american-airlines https://www.facebook.com/AmericanAirlines/ https://www.instagram.com/americanair/ https://twitter.com/AmericanAir https://www.aa.com/i18n/customer-service/faqs/reservations-tickets-faqs.jsp
Free
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Paarl (Western Cape)
Office Automation Sales Executives Business Solutions Sales Prospecting new and existing accounts Developing and maintaining customer support Identifying customer requirements for Professional Services Matching customer requirements to existing equipment via written proposals Demonstrating software solution Resolving customer problems Ensuring proper installation of software Training customers on the proper use of software and performing customer care calls to ensure customer satisfaction. Requirements: • Own vehicle and Cell phone • Min. 1 years Sales Experience in the field • Good knowledge of Office Automation, PABX/VBX, VoIP, CCTV and IT • Self-motivated and success driven • Must add value to company R10k- 20k per month basic, plus commission
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Paarl (Western Cape)
Office Automation Sales Executives Business Solutions Sales Prospecting new and existing accounts Developing and maintaining customer support Identifying customer requirements for Professional Services Matching customer requirements to existing equipment via written proposals Demonstrating software solution Resolving customer problems Ensuring proper installation of software Training customers on the proper use of software and performing customer care calls to ensure customer satisfaction. Requirements: • Own vehicle and Cell phone • Min. 1 years Sales Experience in the field • Good knowledge of Office Automation, PABX/VBX, VoIP, and IT • Self-motivated and success driven • Must add value to company R12k- 15k per month basic, plus commission
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Kempton Park (Gauteng)
Box of Roland Blades, include 3 Cemented Carbide Blades 45° for General Usage Brand New SKU:V-B3 for R149 0726167408 http://am.co.za/plotter/blade # Best Customer Support We at Advanced Machinery understand that for a beginner in signage business choosing the correct kind of vinyl cutting blade for your cutting work may be quite overwhelming and intimidating. That's why we give our customers the services of our best and trained customer service personnel. They are always there to answer your queries and give you help to make an informed decision. We are only allowed to write very little words in this ad. These are only some of the features of our products. If you like to get more please read our detailed product page: http://am.co.za/plotter/blade # . Please note that all our products come with a strong technical support and/or service maintenance plan. In case you have more queries feel free to contact at 0726167408. Compatible with Other Brand of Vinyl Cutters The best thing about our range of vinyl cutting blades is that it is compatible with a wide brand of Vinyl Cutters like Roland Vinyl Cutting Plotters, Mimaki Vinyl Cutting Plotters and Graphtec Vinyl Cutters. Vinyl Cutting Blades are required for person interested in the signage business. For a newbie it can be a difficult task to choose one. The bad news about vinyl blades for Graphtec Vinyl Cutting Machines is that they are pretty expensive. But do not panic, there is always a solution. Advanced Machinery gives you the versatile and well priced range of vinyl blades that will give a head start to your signage business. Our vinyl blades range is selected keeping in mind the needs of the signage industry. They come at a price that very reasonable and will do the work easily. All our products are of industrial quality and suitable for industry all-day use, so you do not need to worry about its quality, reliability and efficiency. For more information, please check product details: http://am.co.za/plotter/blade # Or contact on 0726167408 Advanced Machinery is focussed on Computer Controlled Machines, completely automatic and semi automatic machines with high precision and high capacity. All our industry-usage machinery is for heavy use, minimal downtime is ensured by quality build products, over-stocked parts and always-available technicians. With the machine building parts from worldwide, for example: machine main-body of China, Servo-Motors of Japan, CNC control system of Taiwan, High-Speed Spindle of Italy, precision switch of German and Power System of America, Advanced Machinery is capable of create world-class machines for the African continent. Please get more info from our website http://am.co.za/ # for Laser Cutting & Engraving machines, Paper Cutter, Marble Router and Plasma Cutter and many more.
R 149
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Mankweng (Limpopo)
Mimaki Blade Wholesale Pack, 10 × 60° Blades 23mm Length in Plastic Bag NEW SKU:V3-B10E/60 for sale R889 0724055174 http://am.co.za/plotter/blade # Good Customer Support We at Advanced Machinery understand that for a businessman in signage business choosing the right kind of vinyl blade for your work may be quite overwhelming and intimidating. That's why we give our clients the services of our excellent and trained client service personnel. They are always there to answer your questions and give you help to make a correct choice. If you could use additional information in advance of deciding, don't hesitate to call on 0724055174. I will answer your queries and put all your worries to rest. For more details please visit our page at: http://am.co.za/plotter/blade # and browse through it to find out more about our products and services. Compatible with Other Brands of Vinyl Cutting Machines The best about our range of vinyl blades is that it is compatible with a wide make of Vinyl Cutters like Roland Vinyl Cutting Plotters, Mimaki Vinyl Cutters and Graphtec. Vinyl Cutter Blades are required for anyone interested in the signage business. For a novice it can be a difficult task to choose one. The bad news about cutting blades for Roland Vinyl Cutting Machines is that they are quite expensive. But do not worry, there is always a way. Advanced Machinery (Pty) Ltd gives you the versatile as well as well priced range of vinyl cutting blades that could give a good start to your sign making business. Our vinyl blades range is selected keeping in mind the needs of the industry. They come at a price that won't burn a hole in your pocket and will do the work flawlessly. For further information, you can browse to: http://am.co.za/plotter/blade # Or call on 0724055174. Our customer care executives are always happy to help you with all your queries and issues. Advanced Machinery is building industry machines at "made in China" prices locally here by working with machine factories and building up assemble-lines in Joburg. After all, you still get the super cheap price of equipments made in China plus great services and the after sales support you deserve. Please visit our website: http://am.co.za/ # for CNC Routers, Paper Cutter, Laser Cutter, CNC Hypertherm Plasma and more.
R 889
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South Africa (All cities)
Ryan Office System stands out as one of the premier manufacturers and suppliers of office chairs in Noida, renowned for their commitment to quality and ergonomic design. With a focus on blending functionality with aesthetic appeal, Ryan Office System caters to diverse needs, from corporate offices to home workspaces. Their range of office chairs reflects modern sensibilities, offering ergonomic features that prioritize comfort and support, crucial for long hours of work. Each chair is crafted using high-quality materials, ensuring durability and reliability. Whether it's executive chairs for boardrooms, ergonomic chairs for computer workstations, or stylish seating options for collaborative spaces, Ryan Office System provides solutions that meet both practical and aesthetic demands. Moreover, Ryan Office System emphasizes customer satisfaction, offering customizable options to suit specific preferences and workspace requirements. Their commitment to excellence extends to efficient delivery services and responsive customer support, ensuring a seamless experience from selection to installation. read more: https://www.ryanofficesystems.in/noida/office-chair
Free
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South Africa (All cities)
American Airlines operates in Alabama (AL), offering various flights to major destinations. For Customer Support, passengers can reach their toll-free number, +1-800-433-American or +1-855-756-4410 (OTA). This number provides assistance with bookings, flight status, cancellations, and other inquiries. Whether traveling for business or leisure, American Airlines ensures a seamless journey with its extensive network and customer service. Contact US american.support@aa.com https://www.aa.com/ https://www.facebook.com/AmericanAirlines/ https://www.linkedin.com/company/american-airlines/ https://www.instagram.com/americanair/ https://twitter.com/AmericanAir https://www.aa.com/i18n/customer-service/faqs/reservations-tickets-faqs.jsp
Free
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