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Customer services consultant


Top sales list customer services consultant

East London (Eastern Cape)
Customer Service Consultant required for busy retail store. Temp position available at R22.00 per hour. Candidate will be responsible for assisting walk in customers. Email CV: charker@mweb.co.za
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Nelspruit (Mpumalanga)
Large roadfreight company requires a bilingual (English and Afrikaans) FEMALE with min 3 years experience in road freight customer services for their Nelspruit branch. Working knowledge of WORD, EXCEL, FREIGHT SOFTWARE Essential. Salary R9250 (neg) dependent on experience. DO NOT RESPOND ON THIS SITE. Candidates have to be telephonically screened first. CALL 0823807307 BETWEEN 07H30 AND 18H00. Monday to Friday. No whatsapp messages please.
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South Africa
Responsibilities : Prepare & maintain customer service summary reports Co-ordinate the handling of product installation & maintenance for customers Resolve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem. Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments Qualifications and Requirements : Minimum of Diploma in a relevant field Minimum of 1 year experience. Good communication skills Attention to details.
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Johannesburg (Gauteng)
TDK needs 15 customer service agents for Randburg branch urgently. You should have a certificate in customer service or call centre and at least three months experience in a related field. The more languages you speak the more advantages you have. Foreigners with valid documents can apply. Call 0742205323 or 0839477702 to book for an interview. Email cv to recruit@tdcss.co.za. Fax documents to 0866173834.
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South Africa (All cities)
*Answer incoming calls outgoing calls from customers needing assistance in a variety of areas.*Fulfill customer service functions .*Answer questions, give explanation, and solve problems for customers.*Complete special projects as assigned.
R 1.000
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Centurion (Gauteng)
*Answer incoming calls from customers needing assistance in a variety of areas. *Fulfill customer service functions. *Answer questions, give explanation, and solve problems for customers. *Complete special projects as assigned.
Free
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Port Elizabeth (Eastern Cape)
We are currently seeking to employ a Sale/Customer Relations Consultant at our Port Elizabeth branch. Successful candidate will be responsible for: • Assisting walk in customers • Assisting customers over the phone • Liaising with customers during and after the sale • Invoicing • Liaising with warehouses for stock and deliveries • Stock take • Merchandising • Assist customers with complaints and queries • Assist the service department when needed • Liaising with suppliers and buyers regarding stock and special orders. Requirements: • Retail experience as salesperson in the furniture industry • Matric / Grade 12 certificate • Clear criminal record • South African citizen / Permanent South African Resident • Reside in/or near the area • Reliable transports (public transport will be accepted, if reliable) • Must be prepared to work weekends and public holidays
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Klerksdorp (North West)
APPLICATION MUST INDICATE Field Services Consultant - Makana Overview of Responsibilities This position requires a multi-skilled person that will be able to do physical visits, perform interviews with debtors and obtain relevant detailed personal information, conduct audits of metered services, and attend to the hand delivery of section 129 notices and any other requested deliveries as may be required. Main duties: Physical visits: Right Party Contact/ Occupancy Audit/ Meter Verification. Field consultant must be able to deliver to high levels of accuracy Requirements | Experience: Grade 12; Valid driver’s license; No criminal record Productivity & Targets must be met on Monthly basis Registered debt collector/eligible to register as a debt collector. Field work experience in a legal environment is essential; Good knowledge of geographical areas; Be fully conversant with GPS technology, read location maps; Skills: Organisational and administrative skills Time Management skills Planning Skills Must be able to read a map Must be able to use a GPS
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Senekal (Free State)
Field Services Consultant – Senekal Overview of Responsibilities This position requires a multi-skilled person that will be able to do physical visits, perform interviews with debtors and obtain relevant detailed personal information, conduct audits of metered services, and attend to the hand delivery of section 129 notices and any other requested deliveries as may be required. Main duties: Physical visits: Right Party Contact/ Occupancy Audit/ Meter Verification. Field consultant must be able to deliver to high levels of accuracy Requirements | Experience: Grade 12; Valid driver’s license; No criminal record Productivity & Targets must be met on Monthly basis Registered debt collector/eligible to register as a debt collector. Field work experience; Good knowledge of geographical areas; Skills: Organisational and administrative skills Time Management skills Planning Skills Must be able to read a map Must be able to use a GPS send cv to: cv@revco.co.za
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South Africa
TDC needs 50 customer services consultants and call centre agents for ins-tore shop assistants. You should have at least grade 10 upwards, confident and willing to work with people. Computer literate will be an added advantage. The more languages you speak the more money you make. Foreigners with valid documents can apply. Basic salary is R5 000 plus commission and weekend allowances. Strictly no criminal records. Email cv to recruit@tdcss.co.za. Call 0638061014 or 0603078369. We respond within five working days. Good luck!
Free
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Port Elizabeth (Eastern Cape)
RIGOROUS QUALITY ASSURANCE PROCESS: Quality assurance processes allow us to execute successful and compliant campaigns, while advanced systems and technology ensure a high level of data security. The clarity of telephonic conversations is assured, with all calls voice recorded and quality assessed. Nalinda Ajanaku| Young Business Woman Eastern Cape| Mbono Communications| Help Desk Services Port Elizabeth| Customer Administration Services Port Elizabeth| Customer Satisfaction Services Port Elizabeth| Cross Selling and Product Upgrades Port Elizabeth| Employee Feedback Surveys Port Elizabeth| Reference Checks Port Elizabeth| Customer Administration Services Port Elizabeth| Boutique Call Center Port Elizabeth| Inbound Campaigns Port Elizabeth| Outbound Campaigns Port Elizabeth| Communications Port Elizabeth| Education Verification| Risk Management| Criminal Records| Global Verification| Credit Checks| Identity Verification| Drivers License
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Paarl (Western Cape)
Estate seeks a Service Manager to do the processing of data required to implement a Geographic Information System for current and new developments, populate all as-built information and do the necessary to have a fully operational GIS system, lining up the as-built drawings to the actual installations, responsible for keeping records of all as-built drawings and populate the present system to be a complete compilation of the information, keeping track of all construction dates and build a system indicating completion and contract liability periods, process all electrical and water billing, analysing and flagging any deviations which can then be investigated and resolved. Working with the Infrastructure Services Manager to maintaining the AOS (acknowledgement of services) agreement and keeping track of progress. You will be responsible for implementing systems whereby all information relating to guarantees are kept, assisting with the update of asset registers and be available to assist the maintenance team in all other duties not listed above. The ideal candidate must have the relevant tertiary qualification, minimum of 2 years’ applicable civil / survey experience, a practical understanding of drawings for example (CAD / DWG), good project management skills, must be able to handle work related pressure. Computer literacy (good working knowledge of MS Word & Excel), a detail orientated and systematic, excellent communication (English and Afrikaans) and interpersonal skills, an enthusiastic approach to challenges and problem solving and own vehicle. Email your CV to anthonyjobs@wcp.co.za Responsibility:... Salary: RR23,000 to R35, 000 PM CTC Job Reference #: AK- Consultant Name: West Coast Personnel
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Port Elizabeth (Eastern Cape)
Ready to have a Personal Function or Business Event? Deluxo Delights is here to cater to all your needs and more☺ We pride ourselves on professional customer services and quality service to all our customers. We offer high quality service at affordable prices. Deluxo Delights caters to all of the below: - Platters for all small and big events. - Food Catering options according to your budget (Custom Menu can be discussed) - Crockery & Cutlery hire. - Decor for all functions (Kids Birthdays, Adult Birthdays, Weddings, Baby Showers, Bride & Groom Parties, Farewells) - Event Planner. - Catering Staff/Assistance. - Custom Cakes (Weddings, Birthdays, Special Occassions) - Sweet Table Setup. For more information, Please visit our website on deluxodelights.co.za or contact us below. Email - enquiries@deluxodelights.co.za Call/Whatsapp - 068 132 2256 Facebook - Deluxo Delight Instagram - deluxo_delight We would be glad to assist you with all of your event needs☺
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Port Elizabeth (Eastern Cape)
Job Position: Remote External Sales Consultant Ref: 3464 - Lauren Location: Port Elizabeth Salary: R18 000 to R25 000 per month CTC commensurate with experience and qualification – includes basic, target based commission, travel allowance, company cellphone with allowance of R1300 per month + company Provident Fund 5 % after probation period. Petrol reimbursed Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Responsibility: Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Salary: R18000 to 25000 Job Reference #: Remote External Sales Consultant
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Port Elizabeth (Eastern Cape)
Job Position: Telesales Consultant Ref: 3663 Location: Port Elizabeth Salary: R8500 per month basic with Provident Fund + commission Qualifications / Requirements: Minimum of Matric Minimum of 5 years telesales experience with a good track record Excellent English and Afrikaans with the ability to communicate clearly (verbally and in writing) Email, Excel and Word proficient Individual should be target / sales driven, energetic, confident, self motivated and willing to learn Outstanding organisational skills Ability to multitask and prioritize workload Attention to detail essential Own car or reliable transport Key Performance Areas: Sales / telesales: Telephonic sales of product lines to targeted customers in office products and IT products in accordance with schedules Handling of all telephonic enquiries with regards to sales orders, pricing etc as needed Customer liaison as needed Cold calling and opening of new accounts and prospects and sales leads End User cold calling Administration: Implementation of monthly call plan and covering allocated customer base Completion of monthly sales call sheets (weekly during the probationary period) Follow up on customer repairs (if any) and queries Follow up on quotations Liaise with Marketing Department on any email promotions or campaigns Communication: Liaise with warehouse on deliveries and collections Liaise with courier for any out of town deliveries and collections Maintain excellent relationships with clients Monthly sales review and planning meeting with Branch Manger Additional duties: Participation in marketing and promotional activities when required Maintenance of customer database The acceptance of other duties beyond the general scope of this function as and when required by management Responsibility: Qualifications / Requirements: Minimum of Matric Minimum of 5 years telesales experience with a good track record Excellent English and Afrikaans with the ability to communicate clearly (verbally and in writing) Email, Excel and Word proficient Individual should be target / sales driven, energetic, confident, self motivated and willing to learn Outstanding organisational skills Ability to multitask and prioritize workload Attention to detail essential Own car or reliable transport Key Performance Areas: Sales / telesales: Telephonic sales of product lines to targeted customers in office products and IT products in accordance with schedules Handling of all telephonic enquiries with regards to sales orders, pricing etc as needed Customer liaison as needed Cold calling and opening of new accounts and prospects and sales leads End User cold calling Administration: Implementation of monthly call plan and covering allocated customer base Completion of monthly sales call sheets (weekly during the probationary period) Follow up on customer repairs (if any) and queries Follow up on quotations Liaise with Marketing Department on any email promotions or campaigns Communication: Liaise with warehouse on deliveries and collections Liaise with courier for any out of town deliveries and collections Maintain excellent relationships with clients Monthly sales review and planning meeting with Branch Manger Additional duties: Participation in marketing and promotional activities when required Maintenance of customer database The acceptance of other duties beyond the general scope of this function as and when required by management Salary: R8500 Job Reference #: Telesales Consultant
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