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Customer service agent inbound


Top sales list customer service agent inbound

Pretoria (Gauteng)
Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com
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Port Elizabeth (Eastern Cape)
We're looking for an ambitious, motivated Dutch speaking individual to join our dynamic team as a Customer Service Representative. Duties and responsibilities: Handling all incoming queries effectively and efficiently to resolution Ensure that all first-time contact resolution targets are met and exceeded. Ensure that all productivity and KPI metrics are adhered to. Requirement: Matric/Grade 12 Speak Fluent Dutch and Afrikaans Experience will be an added advantage Computer literate Must have own transport Independent and customer centric Advanced proficiency in English Excellent communication skills in English (oral and written) Able to work shifts - Candidates need to be flexible. You live a clean lifestyle and have a clear criminal record. Why Join ISON: A basic salary Night shift allowance Overtime Training
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East London (Eastern Cape)
East LondonPurpose:Classified advertising inbound and outbound telesales(including online). Product training will be provided.Main Responsibilities/Outcomes Generate sales to new, existing and dormant clients. Compile and maintain a healthy client database Develop sales leads to promote the newspaper for both print and online Meet/ exceed personal sales targets Customer service and support Live capturing of advertisement bookings and wording Electronic file management and administrationSkills, Attributes and AttitudesKnowledge Tele-sales Open and close sales calls. Computer literacy.Skills Excellent communication Good command of English Fast and accurate typing Professional and pleasanttelephone manner Ability to meet/ exceed targets Accuracy Excellent spellingAttitude Confident Ability to meet stringentdeadlines Punctual Ability to work underimmense pressure Time management Self-disciplined Perseverance Friendly AssertiveQualifications and ExperienceMust have matric At least 2 years of outbound call centre experience Clear speaking voice and excellent spelling abilityAble to start immediately To work extended hours when required to do so
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Port Elizabeth (Eastern Cape)
The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail
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Port Elizabeth (Eastern Cape)
Restaurant in walmer offering delivery service require agent to take customer order via call or whatapp. Working hour 11Am -8 PM Full time Roles and duties: Familiar with the menu and terms and conditions of our restaurant. -Take order via telephone or whatsapp. -Organise deliveries by mapping the route and timing of deliveries -Require fast typing abilities -Good customer care on whatsapp -Good customer service via call or whatapp -Good at hearing and speaking -Preferably previously have waiter experience Please send your C.V. to email: sushiportelizabeth@gmail.com
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East London (Eastern Cape)
Leasing Agent responsibilities include: Presenting properties and providing amenities in a positive light to prospective tenants Advertising available properties using a variety of media and promoting materials Job brief We are looking for capable Leasing Agents to present and lease properties to prospective lessors. The goal is to scout potential clients, turn them into actual ones and achieve high occupancy rates. Responsibility Present properties and provided amenities in a positive light to prospective tenants Advertise available properties using a variety of media and promoting materials Determine the needs, living standards and economic viability of prospect customers Confirm rental application data and personal references Stay knowledgeable of the property market status Provide information on all aspects of properties (expansion, zoning, crime etc) Negotiate leasing terms and conditions and close deals Ensure proper maintenance and inspect properties periodically Requirements Proven working experience as Leasing Agent would be an added advantage Working knowledge of real estate law and leasing practices Up to date with property market status MS Office familiarity Excellent communication and negotiation skills Persuasive with marketing and sales skills Customer service orientation
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Port Elizabeth (Eastern Cape)
If you consider yourself dynamic and dealing with customers is your passion, we are the Company for YOU! We are looking for a temporary vehicle rental agent for our Gqeberha (Port Elizabeth) Airport Branch. Requirements: Customer service experience Matric/Grade 12 or equivalent Valid driver’s license and be comfortable with driving Proficient in English (speaking, reading & writing). Should you be interested, please forward your CV to fcrvacancies@cmh.co.za. Applicants must please specify GQEBERHA/PE in their application. An application will not in itself entitle the applicant to an interview or appointment and failure to meet the minimum requirements as listed above will result in applicants automatically disqualifying themselves from consideration.
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East London (Eastern Cape)
Looking for an energetic young individual between the ages of 20 and 30 years who will assist the company with: Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Visiting clients and potential clients to evaluate needs or promote services. Maintaining client records. Sales Representative Requirements: Completed Matric Experience in sales. Understanding of the sales process and dynamics. A commitment to excellent customer service. Excellent written and verbal communication skills. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers. Experience using computers for a variety of tasks. Competency in Microsoft applications including Word, Excel, and Outlook. Able to work comfortably in a fast paced environment
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Grahamstown (Eastern Cape)
VACANCY SALES AGENT Applicants are invited to apply for the above-mentioned position based in Grahamstown. PURPOSE OF THE ROLE: The Sales Agent will be responsible for answering incoming sales calls, establishing client needs, upselling to existing customers, and taking new clients through the lead to receipt process. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key Performance Area would include, but are not limited to: Answer inbound calls Conduct desktop feasibility for customer (Fibre and Wireless) Capture customer information accurately Assess customers connectivity requirement Quote customer based on assessment Arrange site surveys where required Ensure customer order is booked and processed Process upgrade requests/contact current customers to upsell Manage active leads and close old quotes Generate Invoice accurately Ad hoc tasks given by management Attend and assist with Marketing events The successful candidate must have the following experience/skills:
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Randfontein (Gauteng)
MATRICULATES AND SCHOOL LEAVERS WANTED: Call Centre Agents required, to work in a busy inbound and outbound Call Centre in Roodepoort. Duties are as follows: Respond to customer inquiries. Generate customer interest in the services or products offered by the company. Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve the customer services. Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers. Build customer loyalty by follow-up of customer calls. Evaluate problems of the customers and provide logical lasting solutions. SALARY R4500 + COMMISSION Candidate Requirements -communication skills -professional telephone manner -applying effective listening techniques To apply: email cv to tevacancies@gmail.com or SMS callecentre to 0744910880
R 8.000
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East London (Eastern Cape)
We are looking for an Operations Supervisor at our branch in East London to start 01 March 2021. JOB TASKS: - Control and maintain all the shipments on the floor Make sure that all trip sheets and manifests are closed properly Double check inbound and outbound processes Check all possible misroutes Prepare an analysis report Interact with the Zone Controllers / Managers / Agents / Drivers and Customer Service Prepare miss collection and problem collection reports Daily planning Doing the floor check on a daily basis and attend to customer queries Ensure all deliveries and collections are done on time Responsible for all outbound freight Correct SOP’s need to be adhered too Receive and dispatch freight Open and close the branch Work over weekends when required Assist on routes when a courier is absent or on leave Ensure that vehicles go for their services on time Ensure vehicle licenses do not expiry Be available 24 seven 365 on company phone Key Requirements: Matric 2 Years’ Experience in the Courier Industry Valid Driver’s License Computer Literate; WORD / EXCEL Excellent Communication Skills {WRITTEN AND ORAL} Previous experience as a supervisor Desirable Requirements: Knowledge of Parcel Perfect
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Port Elizabeth (Eastern Cape)
OUTBOUND FTTH/BUSINESS INTERNET SALES REPRESENTATIVE Applicants are invited to apply for the above mentioned position to be based in Port Elizabeth. This person will report to the Sales Manager / Head of Division. 헣헨헥헣헢헦험 헢헙 헥헢헟험: The Sales Agent will be responsible for calling on businesses and houses marketing our products. The applicant must establishing client needs, upsell to existing customers. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key performance areas will include. but are not limited to: - Achieve monthly targets - Conduct desktop feasibility for customer (Fibre, Wireless,LTE, Satellite) - Capture customer information accurately - Assess customers connectivity requirement - Quote customer based on assessment - Arrange site surveys where required - Ensure customer order is booked and processed - Process upgrade requests / contact current customers to upsell - Manage active leads and close old quotes - Ad hoc tasks given by management - Attend and assist with Marketing events - Visit our stores regularly to drive sales in store - Conduct brand activations - Cold calling - Door to door sales 헧헵헲 혀혂헰헰헲혀혀헳혂헹 헰헮헻헱헶헱헮혁헲 헺혂혀혁 헵헮혃헲 혁헵헲 헳헼헹헹헼현헶헻헴 헲혅헽헲헿헶헲헻헰헲/혀헸헶헹헹혀: - Highly self-motivated - Target driven - Minimum of 2 years’ experience in Sales and Information Technology Industry (FTTH, Business Internet Sales advantageous) - A team player who can positively and productively impact the company - General telephone etiquette and good product knowledge - Exceptional customer service and communication skills Qualifications: - Matric Certificate - Driver’s license Company car will be provided. All applicants to provide detailed CV, motivational letter, copies of qualifications and copy of ID. Please forward your CV to hendrik.vheerden@vodadealers.co.za
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Port Elizabeth (Eastern Cape)
OUTBOUND FTTH/BUSINESS INTERNET SALES REPRESENTATIVE Applicants are invited to apply for the above mentioned position to be based in Port Elizabeth. This person will report to the Sales Manager / Head of Division. The Sales Agent will be responsible for calling on businesses and houses marketing our products. The applicant must establishing client needs, upsell to existing customers. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key performance areas will include. but are not limited to: - Achieve monthly targets - Conduct desktop feasibility for customer (Fibre, Wireless,LTE, Satellite) - Capture customer information accurately - Assess customers connectivity requirement - Quote customer based on assessment - Arrange site surveys where required - Ensure customer order is booked and processed - Process upgrade requests / contact current customers to upsell - Manage active leads and close old quotes - Ad hoc tasks given by management - Attend and assist with Marketing events - Visit our stores regularly to drive sales in store - Conduct brand activations - Cold calling - Door to door sales - Highly self-motivated - Target driven - Minimum of 2 years’ experience in Sales and Information Technology Industry (FTTH, Business Internet Sales advantageous) - A team player who can positively and productively impact the company - General telephone etiquette and good product knowledge - Exceptional customer service and communication skills Qualifications: - Matric Certificate - Driver’s license Company car will be provided. All applicants to provide detailed CV, motivational letter, copies of qualifications and copy of ID. Please forward your CV to vanessa.heyns@vodadealers.co.za
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East London (Eastern Cape)
Warriors Marketing is seeking qualified sales agents to join our team! Who We Are We are one of the fastest growing and most exciting companies in the sales industry to work for today. You’ll gain crucial insights from your potential coworkers who bring different backgrounds and professional experience. Responsibilities What You’ll Do As a Sales Agent, you will be responsible for quoting, advising, selling, servicing and processing changes to auto insurance policies. Quote and sell insurance and related products to new and current customers Explain coverage and payment options to the customer. Attend sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing. The Team You’ll Join We are a team of success driven, service oriented, and collaborative sales agents. We are focused on professional development, and achieving consistent results while delivering exceptional customer service. We pride ourselves on doing the right thing for the right reason. We enjoy making life easier for our customers and our team members.
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South Africa
Contingency and retained search firm. The Recruitment Network Group Portfolios (Pty) Ltd is a specialist contingency and retained search firm. We are a private recruitment company (Level 4 BEE compliant) and specialise in the placement of temporary and permanent staff across the board - from entry level juniors to senior management professionals. We are a private recruitment company and specialise in the placement of staff on a retainer or contingency basis depending on client requirements. Major sectors we specialise in include: Administrative / Customer Service / Inbound and Outbound Call Centres Banking / Financial / Tax / Accounting Information Technology / ICT / Development Sales / Marketing Retail / Wholesale / Supply Chain Tourism / Hospitality Property Engineering / Construction / Technical Logistics / Transport / Warehousing / Procurement Management / Executive Roles Our recruitment division specialises in placements for the corporate and public sector and will assist clients to fill their open vacancies. We undertake the entire process including sourcing and headhunting, pre-interviews, screening as well as statutory registrations and employment contracts. This is to ensure quality when presenting a candidate to the client. We also offer contingency recruitment solutions where no retainer is required to start work on the client's assignment depending on the nature of the assignment. Both graduate and experienced recruitment is covered in our portfolios with a focus on full-time, contract and temporary placements. Press Office: (0839) 007 486 (VAS Rates Apply)
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