Customer service

Customer Service Agents Wanted Hero Holdings is a young dynamic Debt Review company and we see ourselves as one of the leading agencies when it comes to innovation and doing things differently, more efficiently and effective as possible.We are looking for an experienced office administrators and Customer service agents to join our fast growing team.Experience needed:

Customer Service Consultant required for busy retail store. Temp position available at R22.00 per hour. Candidate will be responsible for assisting walk in customers. Email CV: charker@mweb.co.za

K. Bay trading, a funeral service provider needs 8 customer service consultants and agents for their Joburg CBD head office. You should have a certificate in customer service and/or call centre with at least three months working experience with contactable references. Ability to type not less that 20 words per minute. Basic salary is R6 000. Probation period is three months. to be considered for interview, call 0110470672 during working hours only. Sms your name to 0638061014 or 0630878310. email cv to recruit@tdcss.co.za. If you do not hear from us within ten working days, your application has not been accepted.

A national client is looking for candidates from a customer service, call centre background who can confidently and clearly speak on the phone and capture information from their clients. Requirements: Matric with certificate for presentation Fluent in both English AND Afrikaans CLEAR Credit and criminal records This is a lovely environment to work in from Monday to Friday normal office hours.

To the hiring manager: I am a lady seeking new opportunities, preferably in a customer orientated environment. I am currently working as a Retail Assistant in one of the biggest hardware retailer. I am seeking an opportunity to grow. A sales environment where I'd get to be trained and grow would be ideal. My skills: Computer Literate Customer Focused Hard working and Helpful My CV is available upon request. Regards

TDC needs 50 customer services consultants and call centre agents for ins-tore shop assistants. You should have at least grade 10 upwards, confident and willing to work with people. Computer literate will be an added advantage. The more languages you speak the more money you make. Foreigners with valid documents can apply. Basic salary is R5 000 plus commission and weekend allowances. Strictly no criminal records. Email cv to recruit@tdcss.co.za. Call 0638061014 or 0603078369. We respond within five working days. Good luck!

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201826 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201826

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201829 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201829

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201827 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201827

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201912 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201912

We're looking for an ambitious, motivated Dutch speaking individual to join our dynamic team as a Customer Service Representative. Duties and responsibilities: Handling all incoming queries effectively and efficiently to resolution Ensure that all first-time contact resolution targets are met and exceeded. Ensure that all productivity and KPI metrics are adhered to. Requirement: Matric/Grade 12 Speak Fluent Dutch and Afrikaans Experience will be an added advantage Computer literate Must have own transport Independent and customer centric Advanced proficiency in English Excellent communication skills in English (oral and written) Able to work shifts - Candidates need to be flexible. You live a clean lifestyle and have a clear criminal record. Why Join ISON: A basic salary Night shift allowance Overtime Training

Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com

Do you have a passion for sewing??? If so, this role is for you! Our client runs a sewing machine sales and repair shop and haberdashery shop. And they also runs courses to train people to use their sewing machines. They are looking for an assistant. The role will entail: Answering the phone, handling queries, handling repairs, new sales and demos, admin, customer service, promotion of courses and eventually running courses (once trained). We are looking for someone who is: - reliable and settled - has a passion for sewing and an understanding of sewing machines - is presentable - fluent in English and Afrikaans - is computer literate - can work on a Saturday morning Hours are Monday to Friday from 08h30 - 17h00 and Saturday from 09h00 - 13h00. Salary is market related

Enable your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into web based application With SysGuru IT Services, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster, and sell more. -IT Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting - Integration System - Accounting Software and many more – call today and find out how we can help you.

Enable your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into web based application With SysGuru IT Services, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster, and sell more. -IT Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting - Integration System - Accounting Software and many more – call today and find out how we can help you.

Responsibilities : Prepare & maintain customer service summary reports Co-ordinate the handling of product installation & maintenance for customers Resolve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem. Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments Qualifications and Requirements : Minimum of Diploma in a relevant field Minimum of 1 year experience. Good communication skills Attention to details.

TDK needs 15 customer service agents for Randburg branch urgently. You should have a certificate in customer service or call centre and at least three months experience in a related field. The more languages you speak the more advantages you have. Foreigners with valid documents can apply. Call 0742205323 or 0839477702 to book for an interview. Email cv to recruit@tdcss.co.za. Fax documents to 0866173834.

Innovative manufacturing company based in the beautiful town of Stellenbosch is looking to employ a Customer Orders Clerk. Must be energetic, out of the box thinker, have strong multitasking, problem solving, time management and especially communication skills. KEY PERFORMANCE AREAS * Capture purchase orders on Syspro * Maintain portals for retailers and distributors * Check inventory to make sure requested product is available * Review orders for completeness and accuracy * Notify departments when supplies of specific items are low or when orders would deplete available supplies * Prepares invoices * Inform customers by mail / telephone of order information such as unit price, delivery date and anticipated delays. * Checks customer account for credit and outstanding payments * Recon POD’S on Excel and file * Receive and respond to customer complaints * Stock upliftment * Filing REQUIREMENTS * Minimum of 5 years’ experience in placing of orders in FMCG environment * Working knowledge of Syspro * Proven ability to effectively corresponding with customers telephonically and on email * Good understanding of processing POD’s * Excellent verbal and written communication * Customer service skills essential * Extremely organised and able to multi-task * Attention to detail, accurate order taking * Social skills vital for constant communication with customers SALARY R10 000 - R14 000 CTC (including a provident fund contribution) Please use the following reference number in the subject line of your email: CR377 when applying for this position. Please submit your CV in Word Format to info@cardosorecruitment.co.za. Kindly consider your application unsuccessful should you not receive feedback within 1 week.

*Answer incoming calls outgoing calls from customers needing assistance in a variety of areas.*Fulfill customer service functions .*Answer questions, give explanation, and solve problems for customers.*Complete special projects as assigned.

*Answer incoming calls from customers needing assistance in a variety of areas. *Fulfill customer service functions. *Answer questions, give explanation, and solve problems for customers. *Complete special projects as assigned.

Our national client a multidiscipline solutions provider consisting of various companies that provide solutions to the built environment in HVAC, energy, electronic services is looking for an experienced individual to join their Service Team! Requirements: • Grade 12 or technical equivalent. • 3-5yrs Refrigeration and electrical experience essential particularly in fault finding and problem solving. • Excellent Knowledge of Central HVAC Plant & Chillers required. • Valid Drivers License with own car • Good working knowledge of General Machinery Regulations. Responsibility: o Routine maintenance and servicing on various client sites o Manage effective systems to control time, cost and quality. o Customer feedback, reporting, estimate, quote and follow up of items identified during servicing. o Responsible for all routine service supervision of HVAC plant and equipment. o Routine checks conducted on site of services. o Maintain and determine warranty service requirements from contracts department. o Ensure compliance to all aspects of Health, Safety and Environment. o Implement and Develop ISO 9001 principles and ensure conformance to the company Quality Management System. Team Player Good communication skills Disciplined Ability to work under pressure Please email a detailed cv to Melissa - mmyburgh@drake.co.za

Our national client a multidiscipline solutions provider consisting of various companies that provide solutions to the built environment in HVAC, energy, electronic services is looking for an experienced individual to join their Service Team! Requirements: • Grade 12 or technical equivalent. • 3-5yrs Refrigeration and electrical experience essential particularly in fault finding and problem solving. • Excellent Knowledge of Central HVAC Plant & Chillers required. • Valid Drivers License with own car • Good working knowledge of General Machinery Regulations. Responsibility: o Routine maintenance and servicing on various client sites o Manage effective systems to control time, cost and quality. o Customer feedback, reporting, estimate, quote and follow up of items identified during servicing. o Responsible for all routine service supervision of HVAC plant and equipment. o Routine checks conducted on site of services. o Maintain and determine warranty service requirements from contracts department. o Ensure compliance to all aspects of Health, Safety and Environment. o Implement and Develop ISO 9001 principles and ensure conformance to the company Quality Management System. Team Player Good communication skills Disciplined Ability to work under pressure Salary: R13 000-15 000pm Job Reference #: MM/ST

competitive salary / provident fund offered Large motor franchise requires a SERVICE ADVISOR for their busy service reception. Applicants must have a stable work record and have at least 2 years admin experience with strong experience in customer interaction The position is pressurised and applicants must be highly organised, reliable and a team player A valid driver's licence is essential.

Main purpose of the job Provide customer support by attending routine services (per OEM standards) vehicle repairs, on-road repairs and preventative maintenance in the workshop.    Requirements (qualifications, experience & skills) Grade 12/Matric/National Senior certificate Diploma Completed Mechanic or Electrical qualification, related to Mechanical & Electrical repairs and diagnostic equipment Advantage - Certified DAF Master technician Minimum of 4 years experience in a workshop environment Experience with Truck repairs is essential Roadside repair and vehicle diagnosis, Experience in Major component, Mechanical & electrical repairs and diagnostic equipment Ideal: Previous experience of DAF vehicle maintenance and repairs   Role responsibilities Diagnose vehicle mechanical faults and repair requirements accurately Diagnose vehicle electrical faults and repair requirements Repair & maintain vehicle/s as assigned Conclude job card/s accurately for all workshop activities Complete root cause analysis of major component failures Attend to breakdowns, including stand-by service (day and night) Maintain levels of productivity and efficiency as instructed Perform shift work when required Manage all Repair Shop Assistants in the workshop and ensure: all tools and equipment is in a safe area before and after usage, and in working order Damaged tools reported in the workshop, by Service Technicians, are attended to with priority Manage all Repair Shop Assistants in the workshop and ensure the work area is safe prior to starting work   This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.   If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.

We have a vacancy for a Vehicle Service Advisor Duties: Checking in cars into the workshop, confirming customers' details on the job cards, Phoning for warranty and Service authorization on customers' vehicles, Welcoming Customers at service reception, phoning customers for authorization on work to be done, Liaise with the workshop foreman with regards to progress on customers cars; Monitoring cash outstanding and work in progress make follow-ups with customers; Phoning customers to come to fetch the vehicles when done and explain invoices to customers. Requirements Must have at least 2 years of experience as a Vehicle Service Advisor with a vehicle dealership Experience working for vehicle brands like Toyota, Nissan, Volkswagen, VW, Audi, etc. Excellent customer service, interpersonal, and communication skills. Valid SA Drivers license and clear criminal record Book 10 – 15 cars a day

We provide engineering and service solutions to the bottling industry. We currently have a vacancy for an experienced field service technician. The following qualifications are required; 1. a mechanical / electrical diploma with qualified trade and 5 years packaging industry experience, strong customer service skills, 2. experience of field work 3. Must speak fluent English, Must have a valid drivers licence

Internal Telesales Consultant - Starting date ASAP 2 to 3 years telesales experience/customer service within the Service Industry is a must Computer Literacy: Excel CRM Excellent communication skills (written and oral) Matric Valid Drivers License Own vehicle an advantage to your application Strong Admin Skills

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A trusted manufacturer, supplier and installer of various garage and other doors, is currently recruiting for a Field Service Co-ordinator. Responsibility: The job incumbent will be responsible for ensuring effective and efficient management of all operational aspects of field service including some job sales, scheduling, staffing assignments, procurement, and support to ensure customer satisfaction with all on-site work. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: - Attending meetings and collaborative forums with internal departments - Communicate effectively with customers, management, employees and installation, service, and repair field teams - Installation, service, and repair job planning and operations - Manage daily scheduling and rotation of installation, service, and repair field teams - Identifying priority jobs and scheduling field teams accordingly - Installation, service, and repair job resource management - Works with field service teams to ensure all aspects of job are complete - Works with Procurement Officer for scheduling of resources required at job sites - Ensure proper safety and ergonomics standards and guidelines are met - Ensures accurate records and written reporting procedures are performed and maintained - Tracks and documents orders to ensure proper billing at project completion - Tracks and maintains records of warranty work - Manage multiple projects - Support Sales team - Ensuring Customer satisfaction - Identifying process improvements and other opportunities - Maintaining good customer relations CORE SKILLS: - Outstanding written and spoken communication skills - Excellent interpersonal skills - You are customer-centric; adept at building and maintaining customer relationships TO APPLY: If your background matches the requirements and you would like to apply or receive more information, please: • Click on the "Apply" button or • Apply online at www.casupport.co.za/vacancies or • Forward a comprehensive CV to admin@casupport.co.za with “FIELD SERVICE CO-ORDINATOR" in the subject line. We thank all candidates for their interest and advise that only those under consideration will be contacted. Job Reference #: CPT000753 Consultant Name: Ilana AuretPieters

The goal of the Junior Service Advisor is to contribute to the efficiency of the workshop by ensuring all assigned administrative and customer support are carried on in a timely and efficient manner. Only candidates who have a minimum of 3 years Workshop Experience and who live in East London will be considered. Act as the first point of contact among clients, employees, and other external partners. Receive, greet, listen, and record customer’s problem and ask questions to better understand the client needs. Prepare job cards and record accurately all relevant client information, vehicle details, and photos. Liaise with Senior Service Advisor, managers and with clients with regards to quotations, parts availabilities etc. prior to confirming booking. Ensure that all job cards are finalized, billed and up to date prior to presenting to client for payment. Process payments and capture on the system. Running of an effective and coordinated workshop scheduling program. Identifying difficult issues, liaise and follow-up for total client satisfaction