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Port Elizabeth (Eastern Cape)
Job Position: Internal Sales - Telesales Ref: 3786 Location: Port Elizabeth – Markman Salary: R6000 per month commensurate with experience and qualification 3 month fixed term contract position Qualifications / Requirements: • Excellent communication skills • Goal-driven • Team-player • Able to work and thrive under pressure • Self-starter and willing to go the extra mile without additional encouragement Key Performance Areas: • Receiving and capturing orders • Checking of customer pricing, from master pricelist before processing invoices • Checking stock availability before processing invoice • Ensure no orders are released when payment is owed • Processing sales orders and delivery notes • Invoicing • Keep to daily deadlines, ensuring all work is completed and checked before COB every day • Customer courtesy calls • Answer sales related queries via email and/or telephone • Provide cash before delivery customers with estimates/proforma invoices • Follow up on clients regarding payment outstanding to release orders timeously • Daily / weekly pending quote reports • Daily/ weekly call reports • Sending of bulk notification emails Responsibility: 3 month fixed term contract position Qualifications / Requirements: • Excellent communication skills • Goal-driven • Team-player • Able to work and thrive under pressure • Self-starter and willing to go the extra mile without additional encouragement Key Performance Areas: • Receiving and capturing orders • Checking of customer pricing, from master pricelist before processing invoices • Checking stock availability before processing invoice • Ensure no orders are released when payment is owed • Processing sales orders and delivery notes • Invoicing • Keep to daily deadlines, ensuring all work is completed and checked before COB every day • Customer courtesy calls • Answer sales related queries via email and/or telephone • Provide cash before delivery customers with estimates/proforma invoices • Follow up on clients regarding payment outstanding to release orders timeously • Daily / weekly pending quote reports • Daily/ weekly call reports • Sending of bulk notification emails Salary: R6000 Job Reference #: Internal Sales - Telesales
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Port Elizabeth (Eastern Cape)
Our client in the retail industry is seeking to employ an Internal Sales Support Admin to join their company. Duties include: * The successful candidate provide support to sales representatives in the field and to deal with customers or prospects who contact a company's sales department. * Manage correspondence between Sales Consultants and their customers. * Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails * Direct new sales opportunities to the appropriate sales consultant for further development and closure * Update reps on order status and delivery details so that they can keep customers informed * Obtain a range of information from customers for identifying customer needs. * Contact customer to update them on the status of an order or a delivery * Maintaining customer services by responding openly and objectively to complaints / queries relating to goods and services * Receives emailed orders from customer and Sales Consultants. * Compiling and forwarding quotations. * Processing customer orders ensuring correct prices, discounts and item numbers * Follow-up on quotes not converted to sales orders * Receiving feedback on processed and back orders and informing the relevant person(s). * Factors may include but are not limited to - Forwards feedback to relevant person, ensures that after sales service is provided, ensures prompt delivery of back orders * Completing details on collection cards for goods to be collected. * Factors may include but are not limited to - incorrect stock, wrong account, cartridge * Assisting customers with orders consisting of non-standard stock items and repairs * Communicate with logistics departments to agree on delivery dates where applicable Minimum Requirements: * Matric * Previous experience in a similar role or sales support environment. Should you want to apply for the position, please send through your CV to the following email address and use the reference number for the position as the subject of the email Email: (Email Address Removed) Should you not hear from us within 2 weeks of applying please consider your CV unsuccessful *Desired Skills: * * Retail *Desired Work Experience: * * 1 to 2 years *Desired Qualification Level: * * Diploma
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Port Elizabeth (Eastern Cape)
We Are hiring Internal sales/admin position: Look for a dynamic individual to be part of the team as an internal sales/admin position. Responsibilities: Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Close sales and achieve quarterly quotas Maintain and expand database of prospects Build supplier relationships Manage orders and stock Stay updated on product knowledge Requirements: Proven sales experience Track record of over-achieving quota Strong phone presence Computer literate Excellent verbal and written communications skills Strong listening and presentation skills Ability to multi-task, prioritize, and manage time effectively Basic +com Driver License a must Email CV - cv@bisnet.co.za
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East London (Eastern Cape)
Our client requires an Internal sales administrator, to manage incoming orders both on-line and walk-in. Sales, invoicing, costing and admin experience. Candidates must be accurate, give attention to detail, and customer centric. Email your CV to peter@avacyn.co.a
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Witbank (Mpumalanga)
Sales Specialists improve sales and overall business growth. Ensuring that the customer has a pleasant experience while visiting our store and ensuring that they are tended too swiftly and competently. External/ Internal Sales personnel are the first employees that customers meet on entering the store or organization. They are responsible for handling the sales process, from the time of the first request to the execution of the order. REQUIREMENTS: • Recent working experience in retail sales is essential and not negotiable • An electrical or similar technical qualification will be advantageous • Computer literate • Must have 2-5 years in related sales function experience • Must be bilingual in English and Afrikaans • Able to commence employment immediately
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Port Elizabeth (Eastern Cape)
Sales Representative A registered Debt Review firm seeks the services of an External Sales Consultant with solid sales experience and good communication skills. Minimum Requirements · Ability to maintain targets · Bilingual · Good communication skills · Passion for sales Key performance areas · Ability to work under pressure · Adhere to industry specific codes of practise · Attend weekly sales meetings · Ensure all relevant documentation is compiled and completed accurately · Ensure that resolution of customer queries is dealt with in relation to the sales procedure · Ensure that target set is achieved and exceeded · Follow up on new leads and referrals · Highly energised · Identify specific target markets and clients for cold calling · Identifying sales prospects · Report on sales activities Permanent position Full Training provided R4,000 + commission Please forward CV to career@debtreviewcentre.co.za
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Stellenbosch (Western Cape)
This team focusses on the customer relationship and is the primary contact for the customer & internal parties. Collaborate with the internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers. The primary focus of this role is on activities related to contract execution, planning and customer service. Excellence in Execution: Customer facing Enter and complete all entries of commodity movements data in the system Reconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinator Measure margins on physical delivery Ensure settlement of all contracts once completed and in accordance with contract payment terms Inform customers about order status, invoices, contract balances and other information needed to complete the sale Planning for customer contract delivery in collaboration with the logistics team Identify efficiency & cost saving opportunities in the supply chain Resolve all customer queries as quickly and efficiently as possible Collaborate with all internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers Other duties as assigned Handle basic issues and problems, while escalating more complex issues to appropriate staff Maintain a good relationship with customers Maintain good relationships and open communications with all related internal parties Requirements Bachelor’s degree in a related field or 5 years’ experience in a similar role Exposure to the Food/Feed/Agri commodity sector will be an advantage Good knowledge of Microsoft Office tools Excellent Microsoft Excel proficiency Excellent communication and negotiation skills Fluent in English and in Afrikaans languages Solution oriented and pro-active problem solving Dedicated and diligent Ability to work as part of a team but also reach individual goals Adaptable to change & the ability to work under pressure Comfortable working after hours Role and responsibilities This role requires a high level of administration. Majority of the admin work is compiled on Microsoft Excel and exported to a complex integrated ERP system. Daily and consistent liaisons with customers regarding requirements, planning, offload points, stock levels, delays at offloading point etc. Daily and consistent liaisons with logistics. Collaboration with various departments, specifically traders re customer requirements; Invoicing and Contract & Inventory desk. Consistent communication with the customer, occurs after hours, on weekends – with transporters and shippi... Additional Info: 5 to 7 years Salary: RNegotiable Job Reference #: 3104725335
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Port Elizabeth (Eastern Cape)
Education & Experience: • Degree or Diploma in physical metallurgy, majoring in foundry metallurgy and processes • Minimum of 10 years in an iron foundry, preferably in a high volume, mechanized green sand, production environment • 3 years in the automotive industry • Development of new products (or being part of the development team) • Compiling material specifications • Functioning of a metallurgical laboratory with subordinates • PC Literate: Microsoft Office Job Requirements & Responsibilities: • To manage and oversee all metallurgical processes in accordance with company and customer (internal and external) requirements. This would include metal and sand specification control, metallurgical process controls, evaluating incoming raw materials, compiling material specifications, metallurgical reports, etc. • To ensure continuing compliance with the TS 16949, ISO 9001, ISO 14001, VDA 6.3 and other related and relevant standards and requirements • To be responsible for the efficient operation of the foundry metallurgical laboratory (man, equipment and process) and to ensure that the internal and external customer requirements and specifications are adhered to • To ensure that all Autocast PE work instructions are processed, maintained and actioned in accordance with requirements • To ensure that all audit procedures are conducted efficiently and timeously • To assist and support management and other departments in problem solving so that quality standards meet internal and customer requirements • To provide training for internal customers so that quality standards are effected • To implement and maintain the MDW process in laboratory departments • To provide advice to the company on material specifications, tests, etc. on current and new work. • Generating technical reports (professionally) • Identification of casting defects and root causes • Full management of laboratory personnel Should you meet the above criteria, please kindly forward your CV to shavonne.vanderwalt@autocast.co.za
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East London (Eastern Cape)
Internal Telesales Consultant - Starting date ASAP 2 to 3 years telesales experience/customer service within the Service Industry is a must Computer Literacy: Excel CRM Excellent communication skills (written and oral) Matric Valid Drivers License Own vehicle an advantage to your application Strong Admin Skills
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Port Elizabeth (Eastern Cape)
Job Position: Remote External Sales Consultant Ref: 3464 - Lauren Location: Port Elizabeth Salary: R18 000 to R25 000 per month CTC commensurate with experience and qualification – includes basic, target based commission, travel allowance, company cellphone with allowance of R1300 per month + company Provident Fund 5 % after probation period. Petrol reimbursed Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Responsibility: Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Salary: R18000 to 25000 Job Reference #: Remote External Sales Consultant
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Port Elizabeth (Eastern Cape)
Job Position: Business Unit / Operations Manager (automotive related industry) Ref: 3640 Location: Port Elizabeth Salary: R55 000 to R60 000 per month CTC commensurate with experience and qualification Qualifications / Requirements Degree / Diploma in Production Management / Engineering Strong middle management person who can take strong control of the departments Business unit experience highly advantageous Experience in authority of making decisions Hands on team management with clear goal setting and project mapping / management with the team Sound knowledge of Good Manufacturing Practices (GMP) Sound understanding of quality standards Minimum of 8 year’s experience in an automotive manufacturing environment of which 5 years need to be in a supervisory role (stable work record) which include Operations Strong communication skills and professional disposition Impeccable work ethics and integrity Strong leadership skills and ability to motivate and drive, teams Key Performance Areas: Handling of all round operations Customer negotiations, presentations and visits Handling of key customers Managing of staff (operationally) Daily production: Run daily production meetings Ensure daily production reports are completed and handed in Analyse any deviations to planned versus actual production numbers Create plan to rectify any deviations from planned production numbers Daily resource plan for absenteeism deviations for production staff Ensure production plan is aligned to available stock and make changes accordingly, ensure sales are aware of changes Decide on when over time is required to meet production targets Ensure returns are checked and findings reported to senior management Intra-day updates to sales on production status Plant maintenance: Ensure maintenance on plant and equipment is completed in accordance to maintenance schedule Tools usage report Personnel: Decide on the number of factory staff needed based on production targets using time study information from IE Department Weekly meetings with staff to inform and motivate Update and maintain the manufacturing performance board Quality, Health and Safety Health and safety: Ensure health and safety procedures and protocols are followed throughout the company Quality manual: Ensure the manual is up to date and matches the quality procedures within production Corrective action reports: Manage the opening and closing of any corrective action reports created by the quality department Facility management: Ensure internal housekeeping is maintained in the plant and adheres to the quality manual Ensure internal and external aspects of the facility are in working order (security, tanks, windows, leaks) and take necessary action Induction training: Ensure correct induction training is done Industrial Engineering Production: Ensure all production processes are up to date Create and present production improvement concepts for management for both factory expansion and efficiency improvement. Layouts: Manage implementation of any new processes and procedures Ensure factory Layouts are up to date Equipment: Provide motivations for new equipment purchases Ensure maintenance schedule is update and relevant Responsibility: Salary: R55 000 to R60 000 per month CTC commensurate with experience and qualification Qualifications / Requirements Degree / Diploma in Production Management / Engineering Strong middle management person who can take strong control of the departments Business unit experience highly advantageous Experience in authority of making decisions Hands on team management with clear goal setting and project mapping / management with the team Sound knowledge of Good Manufacturing Practices (GMP) Sound understanding of quality standards Minimum of 8 year’s experience in an automotive manufacturing environment of which 5 years need to be in a supervisory role (stable work record) which include Operations Strong communication skills and professional disposition Impeccable work ethics and integrity Strong leadership skills and ability to motivate and drive, teams Key Performance Areas: Handling of all round operations Customer negotiations, presentations and visits Handling of key customers Managing of staff (operationally) Daily production: Run daily production meetings Ensure daily production reports are completed and handed in Analyse any deviations to planned versus actual production numbers Create plan to rectify any deviations from planned production numbers Daily resource plan for absenteeism deviations for production staff Ensure production plan is aligned to available stock and make changes accordingly, ensure sales are aware of changes Decide on when over time is required to meet production targets Ensure returns are checked and findings reported to senior management Intra-day updates to sales on production status Plant maintenance: Ensure maintenance on plant and equipment is completed in accordance to maintenance schedule Tools usage report Personnel: Decide on the number of factory staff needed based on production targets using time study information from IE Department Weekly meetings with staff to inform and motivate Update and maintain the manufacturing performance board Quality, Health and Safety Health and safety: Ensure health and safety procedures and protocols are followed throughout the company Quality manual: Ensure the manual is up to date and matches the quality procedures within production Corrective action reports: Manage the opening and closing of any corrective action reports created by the quality department Facility management: Ensure internal housekeeping is maintained in the plant and adheres to the quality manual Ensure internal and external aspects of the facility are in working order (security, tanks, windows, leaks) and take necessary action Induction training: Ensure correct induction training is done Industrial Engineering Production: Ensure all production processes are up to date Create and present production improvement concepts for management for both factory expansion and efficiency improvement. Layouts: Manage implementation of any new processes and procedures Ensure factory Layouts are up to date Equipment: Provide motivations for new equipment purchases Ensure maintenance schedule is update and relevant Salary: R55000 to 60000 Job Reference #: Business Unit - Operations Manager - automotive re
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Port Elizabeth (Eastern Cape)
Job Position: Business Unit - Operations Manager - automotive related industry Ref: 3640 Location: Port Elizabeth Salary: R55 000 to R60 000 per month CTC commensurate with experience and qualification Qualifications / Requirements • Degree / Diploma in Production Management / Engineering • Strong middle management person who can take strong control of the departments • Business unit experience highly advantageous • Experience in authority of making decisions • Hands on team management with clear goal setting and project mapping / management with the team • Sound knowledge of Good Manufacturing Practices (GMP) • Sound understanding of quality standards • Minimum of 8 year’s experience in an automotive manufacturing environment of which 5 years need to be in a supervisory role (stable work record) which include Operations • Strong communication skills and professional disposition • Impeccable work ethics and integrity • Strong leadership skills and ability to motivate and drive, teams Key Performance Areas: • Handling of all round operations • Customer negotiations, presentations and visits • Handling of key customers • Managing of staff (operationally) • Daily production: o Run daily production meetings o Ensure daily production reports are completed and handed in o Analyse any deviations to planned versus actual production numbers o Create plan to rectify any deviations from planned production numbers o Daily resource plan for absenteeism deviations for production staff o Ensure production plan is aligned to available stock and make changes accordingly, ensure sales are aware of changes o Decide on when over time is required to meet production targets o Ensure returns are checked and findings reported to senior management o Intra-day updates to sales on production status • Plant maintenance: o Ensure maintenance on plant and equipment is completed in accordance to maintenance schedule o Tools usage report • Personnel: o Decide on the number of factory staff needed based on production targets using time study information from IE Department o Weekly meetings with staff to inform and motivate o Update and maintain the manufacturing performance board o Quality, Health and Safety • Health and safety: o Ensure health and safety procedures and protocols are followed throughout the company • Quality manual: o Ensure the manual is up to date and matches the quality procedures within production • Corrective action reports: o Manage the opening and closing of any corrective action reports created by the quality department • Facility management: o Ensure internal housekeeping is maintained in the plant and adheres to the quality manual o Ensure internal and external aspects of the facility are in working order (security, tanks, windows, leaks) and take necessary action • Induction training: o Ensure correct induction training is done Industrial Engineering • Production: o Ensure all production processes are up to date o Create and present production improvement concepts for management for both factory expansion and efficiency improvement. • Layouts: o Manage implementation of any new processes and procedures o Ensure factory Layouts are up to date • Equipment: o Provide motivations for new equipment purchases o Ensure maintenance schedule is update and relevant Responsibility: Qualifications / Requirements • Degree / Diploma in Production Management / Engineering • Strong middle management person who can take strong control of the departments • Business unit experience highly advantageous • Experience in authority of making decisions • Hands on team management with clear goal setting and project mapping / management with the team • Sound knowledge of Good Manufacturing Practices (GMP) • Sound understanding of quality standards • Minimum of 8 year’s experience in an automotive manufacturing environment of which 5 years need to be in a supervisory role (stable work record) which include Operations • Strong communication skills and professional disposition • Impeccable work ethics and integrity • Strong leadership skills and ability to motivate and drive, teams Key Performance Areas: • Handling of all round operations • Customer negotiations, presentations and visits • Handling of key customers • Managing of staff (operationally) • Daily production: o Run daily production meetings o Ensure daily production reports are completed and handed in o Analyse any deviations to planned versus actual production numbers o Create plan to rectify any deviations from planned production numbers o Daily resource plan for absenteeism deviations for production staff o Ensure production plan is aligned to available stock and make changes accordingly, ensure sales are aware of changes o Decide on when over time is required to meet production targets o Ensure returns are checked and findings reported to senior management o Intra-day updates to sales on production status • Plant maintenance: o Ensure maintenance on plant and equipment is completed in accordance to maintenance schedule o Tools usage report • Personnel: o Decide on the number of factory staff needed based on production targets using time study information from IE Department o Weekly meetings with staff to inform and motivate o Update and maintain the manufacturing performance board o Quality, Health and Safety • Health and safety: o Ensure health and safety procedures and protocols are followed throughout the company • Quality manual: o Ensure the manual is up to date and matches the quality procedures within production • Corrective action reports: o Manage the opening and closing of any corrective action reports created by the quality department • Facility management: o Ensure internal housekeeping is maintained in the plant and adheres to the quality manual o Ensure internal and external aspects of the facility are in working order (security, tanks, windows, leaks) and take necessary action • Induction training: o Ensure correct induction training is done Industrial Engineering • Production: o Ensure all production processes are up to date o Create and present production improvement concepts for management for both factory expansion and efficiency improvement. • Layouts: o Manage implementation of any new processes and procedures o Ensure factory Layouts are up to date • Equipment: o Provide motivations for new equipment purchases o Ensure maintenance schedule is update and relevant Salary: R55000 to 60000 Job Reference #: Business Unit - Operations Manager - automotive re
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Stellenbosch (Western Cape)
Location - Remote First with occasional in-person engagements in Cape Town or Johannesburg Job Description One of our clients is seeking to employ a Modern Workplace Engineer to join their dynamic team. The primary purpose of a Modern Workplace Engineer is to deliver exceptional customer support by addressing and resolving technical issues primarily related to Microsoft SaaS applications such as Office 365, Microsoft 365, Teams, and Exchange Online. By leveraging deep knowledge of these cloud platforms, the Modern Workplace Engineer guides customers in troubleshooting problems, offering tailored solutions, and ensuring a seamless experience. This involves proactive monitoring, diagnosing issues, and implementing effective resolutions while adhering to best practices and security standards. Furthermore, the role emphasizes collaboration with internal teams, including pre-sales and professional services, to escalate and resolve complex issues, driving continuous improvement in service quality and customer satisfaction. The Modern Workplace Engineer also contributes to documentation efforts, sharing insights and best practices to enhance knowledge sharing within the team and with customers. Responsibilities Offer prompt and effective technical assistance to customers utilizing Microsoft M365 platforms, addressing their inquiries and troubleshooting issues. Manage and maintain devices using Microsoft Endpoint Manager (Intune), ensuring proper configuration, security policies, and compliance with The company's Gold Standards. Manage security features such as Windows Defender, BitLocker, and Conditional Access to ensure the protection of endpoints and data. Manage security best practices, including data protection, encryption, and multi-factor authentication, to safeguard devices and data. Manage collaboration tools such as Microsoft Teams, SharePoint, and OneDrive to enhance communication and productivity for end-users. Administer and manage Microsoft Exchange Online as part of the modern desktop environment. Configure and maintain Exchange Online settings, including user mailboxes, distribution groups, shared mailboxes, and security settings. Integrate and leverage Microsoft 365 Defender solutions to enhance threat detection, response, and overall security posture within the modern desktop environment. Collaborate with internal teams to configure and manage Defender components such as Microsoft Defender for Endpoint, Microsoft Defender for Identity, Microsoft Defender for Cloud Apps and Microsoft Defender for Office 365 Utilize scripting languages and automation tools (e.g., PowerShell) to streamline processes, automate tasks, and enhance efficiency. Work with the internal teams to develop strategies for patching and updating devices, ensuring they are up-to-da... Additional Info: 5 to 7 years Salary: RR35000 to R55000 Job Reference #: 1865224757
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Port Elizabeth (Eastern Cape)
We are looking for a Business Analyst for a Renowned Software Development Company in Port Elizabeth. Relevant IT Qualification is essential 1 to 5 years’ Business Analyst experience is essential The purpose of this position is to support the delivery of solutions by the organisation through the analysis and management of client requirements. Below find set out the duties and responsibilities for the Business Analyst position which would include any other work the employee is qualified to do and deemed to be a part of. Responsibility: Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Functional requirements, Use Cases, GUI, Screen and Interface designs Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required. Successfully engage in multiple initiatives simultaneously. Work independently with users to define concepts and under direction of project managers. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into applications and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Develop requirements specifications according to standard templates, using natural language. Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Be the liaison between the business units, technology teams and support teams. SharePoint Administration Responsible for building, maintaining & documenting site infrastructure Customer, Process & Workflow Development. Employee skills required: Problem solving Effective Time Management Takes own Initiative Attention to detail Taking Responsibility for deadlines Good Communication Skills Salary R12 000 – R25 000k per month (Highly Negotiable depending on experience) Send CV to info@performitpersonnel.co.za Salary: R25000 Job Reference #: BUS001 Consultant Name: Damian Sin Hidge
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Stellenbosch (Western Cape)
A food manufacturing company in the Cape Winelands area is seeking a dynamic Sales Administrator to join their team. Requirements: 2+ years of relevant experience Proficiency in MS Office Strong work ethic and sense of responsibility Ability to perform under pressure. A driverâ??s license with reliable transport is advantageous. Responsibilities: Handle all inbound sales queries and orders. Assist customers face-to-face, over the phone, and via email. Verify orders, including customer details and payment information. Capture data into our internal computer system. Provide quotes to existing and potential clients. Inform clients about stock availability, alternatives, and lead times. Accurately invoice clients. Expedite orders through internal coordination. Manage your time effectively to ensure timely responses to customer requests. Maintain and update sales and customer records. Support the sales department with additional administrative tasks as needed. To apply, please send your CV to hannah@personastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy. SECTOR: Sales
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Paarl (Western Cape)
Our client in the Automotive industry, based in Paarl, is looking for a Stock Control Administrator to join their team. REQUIREMENTS Grade 12 / Matriculation. Previous experience in stock control; invoicing, accounting, or a similar administrative role. Familiarity with accounting principles and invoicing procedures is a plus. Experience within the Automotive Industry. Proficient in using accounting software. Problem-solving skills to resolve billing discrepancies. Detail-oriented with a focus on accuracy. A proactive attitude and ability to work under pressure. Strong attention to detail skills. RESPONSIBILITIES Vehicle Stock Control and Invoicing Bring cars into stock using the correct procedures. Invoice new and used cars by using the prescribed procedures. Issue orders for PD, reconditioning and fitting of accessories. Create and control all documentation needed for vehicle movements Create and update each incoming vehicles file on the Management Information System. Complete internal stock transfer documentation. Compile and distribute stock sheets as required. Complete all documentation and processes to stock a vehicle Check all deal files for completeness of documentation before final submission to Administration Department Administration Tasks Control Petty Cash Reconcile Petty Cash Vouchers and Allocate Costs Prepare Creditors Accounts for payment and submit Issue orders as required and cost to correct account numbers. Liaise on all matters with Debtors and Creditors Departments Customer Communications Handle all customer queries as required. Follow up on all internal and external customer complaints and queries. Relieve at switchboard as required. Communicate in a friendly and courteous manner at all times. To apply, please send your CV to natasha@personastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy. SECTOR: Automotive
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Paarl (Western Cape)
Our client in the Automotive industry, based in Paarl, is looking for a Stock Control Administrator to join their team. REQUIREMENTS Grade 12 / Matriculation. Previous experience in stock control; invoicing, accounting, or a similar administrative role. Familiarity with accounting principles and invoicing procedures is a plus. Experience within the Automotive Industry. Proficient in using accounting software. Problem-solving skills to resolve billing discrepancies. Detail-oriented with a focus on accuracy. A proactive attitude and ability to work under pressure. Strong attention to detail skills. RESPONSIBILITIES Vehicle Stock Control and Invoicing Bring cars into stock using the correct procedures. Invoice new and used cars by using the prescribed procedures. Issue orders for PD, reconditioning and fitting of accessories. Create and control all documentation needed for vehicle movements Create and update each incoming vehicles file on the Management Information System. Complete internal stock transfer documentation. Compile and distribute stock sheets as required. Complete all documentation and processes to stock a vehicle Check all deal files for completeness of documentation before final submission to Administration Department Administration Tasks Control Petty Cash Reconcile Petty Cash Vouchers and Allocate Costs Prepare Creditors Accounts for payment and submit Issue orders as required and cost to correct account numbers. Liaise on all matters with Debtors and Creditors Departments Customer Communications Handle all customer queries as required. Follow up on all internal and external customer complaints and queries. Relieve at switchboard as required. Communicate in a friendly and courteous manner at all times. To apply, please send your CV to craig@personastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant. SECTOR: Automotive
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Paarl (Western Cape)
Our client in the automotive industry is seeking a Stock Control Administrator to join their team in the Paarl area. Requirements: Matric certificate. Previous experience in stock control; invoicing, accounting, or a similar administrative role. Familiarity with accounting principles and invoicing procedures is a plus. Experience within the Automotive Industry. Proficient in using accounting software. Problem-solving skills to resolve billing discrepancies. Detail-oriented with a focus on accuracy. A proactive attitude and ability to work under pressure. Strong attention to detail skills. Responsibilities: Vehicle Stock Control and Invoicing Bring cars into stock using the correct procedures. Invoice new and used cars by using the prescribed procedures. Issue orders for PD, reconditioning and fitting of accessories. Create and control all documentation needed for vehicle movements Create and update each incoming vehicles file on the Management Information System. Complete internal stock transfer documentation. Compile and distribute stock sheets as required. Complete all documentation and processes to stock a vehicle Check all deal files for completeness of documentation before final submission to Administration Department Administration Tasks Control Petty Cash Reconcile Petty Cash Vouchers and Allocate Costs Prepare Creditors Accounts for payment and submit Issue orders as required and cost to correct account numbers. Liaise on all matters with Debtors and Creditors Departments Customer Communications Handle all customer queries as required. Follow up on all internal and external customer complaints and queries. Relieve at switchboard as required. Communicate in a friendly and courteous manner at all times. To apply, please send your CV to hannah@personastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy. SECTOR: Automotive
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Stellenbosch (Western Cape)
Key Duties: Handle all inbound sales queries and orders. Assist customers face-to-face, over the phone, and via email. Verify orders, including customer details and payment information. Capture data into our internal computer system. Provide quotes to existing and potential clients. Inform clients about stock availability, alternatives, and lead times. Accurately invoice clients. Expedite orders through internal coordination. Manage your time effectively to ensure timely responses to customer requests. Maintain and update sales and customer records. Support the sales department with additional administrative tasks as needed. Requirements: 2+ years of relevant experience Proficiency in MS Office Strong work ethic and sense of responsibility Ability to perform under pressure. A drivers license with reliable transport is advantageous. Apply Now! Lets create something amazing together.
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Paarl (Western Cape)
Our client in the Automotive industry, based in Paarl, is looking for a Stock Control Administrator to join their team. REQUIREMENTS Grade 12 / Matriculation. Previous experience in stock control; invoicing, accounting, or a similar administrative role. Familiarity with accounting principles and invoicing procedures is a plus. Experience within the Automotive Industry. Proficient in using accounting software. Problem-solving skills to resolve billing discrepancies. Detail-oriented with a focus on accuracy. A proactive attitude and ability to work under pressure. Strong attention to detail skills. RESPONSIBILITIES Vehicle Stock Control and Invoicing Bring cars into stock using the correct procedures. Invoice new and used cars by using the prescribed procedures. Issue orders for PD, reconditioning and fitting of accessories. Create and control all documentation needed for vehicle movements Create and update each incoming vehicles file on the Management Information System. Complete internal stock transfer documentation. Compile and distribute stock sheets as required. Complete all documentation and processes to stock a vehicle Check all deal files for completeness of documentation before final submission to Administration Department Administration Tasks Control Petty Cash Reconcile Petty Cash Vouchers and Allocate Costs Prepare Creditors Accounts for payment and submit Issue orders as required and cost to correct account numbers. Liaise on all matters with Debtors and Creditors Departments Customer Communications Handle all customer queries as required. Follow up on all internal and external customer complaints and queries. Relieve at switchboard as required. Communicate in a friendly and courteous manner at all times. To apply, please send your CV to ane@personastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy. SECTOR: Automotive
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Stellenbosch (Western Cape)
Key Duties: Handle all inbound sales queries and orders. Assist customers face-to-face, over the phone, and via email. Verify orders, including customer details and payment information. Capture data into our internal computer system. Provide quotes to existing and potential clients. Inform clients about stock availability, alternatives, and lead times. Accurately invoice clients. Expedite orders through internal coordination. Manage your time effectively to ensure timely responses to customer requests. Maintain and update sales and customer records. Support the sales department with additional administrative tasks as needed. Requirements: 2+ years of relevant experience Proficiency in MS Office Strong work ethic and sense of responsibility Ability to perform under pressure. A driverâ??s license with reliable transport is advantageous. Apply Now! Letâ??s create something amazing together.
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Port Elizabeth (Eastern Cape)
Job Position: Senior Logistics Coordinator - Equity Ref: 3542 Location: Port Elizabeth / Uitenhage Salary: Negotiable commensurate with experience and qualification Qualifications / Requirements: • Recognized Degree in Logistics • Minimum of 5 years experience in a similar role, within the automotive industry, with strong skill set in organizational improvement processes • Advanced Excel skills • Strong work ethics, integrity and professionalism • Excellent communication skills at all levels, at all levels • Excellent attention to detail with high levels of confidentiality Key Performance Areas: • Root cause analysis • Liaise with customers • Organizational improvement processes • Handle all Planning, which include accountability for shipments, stocks, risks and shortages • Liaise with raw material disposition in respect of scheduled shipments of finished goods to customers in regards to risks, ETD’s, ETA’s, quantities and shipment conditions • Responsible for monitoring customer call-off’s, planning dispatches accordingly and highlighting risks • Responsible for analysis and approval for Internal and External Packaging • Point of contact in Logistics Department Responsibility: Qualifications / Requirements: • Recognized Degree in Logistics • Minimum of 5 years experience in a similar role, within the automotive industry, with strong skill set in organizational improvement processes • Advanced Excel skills • Strong work ethics, integrity and professionalism • Excellent communication skills at all levels, at all levels • Excellent attention to detail with high levels of confidentiality Key Performance Areas: • Root cause analysis • Liaise with customers • Organizational improvement processes • Handle all Planning, which include accountability for shipments, stocks, risks and shortages • Liaise with raw material disposition in respect of scheduled shipments of finished goods to customers in regards to risks, ETD’s, ETA’s, quantities and shipment conditions • Responsible for monitoring customer call-off’s, planning dispatches accordingly and highlighting risks • Responsible for analysis and approval for Internal and External Packaging • Point of contact in Logistics Department Job Reference #: Senior Logistics Coordinator - Equity
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East London (Eastern Cape)
We are looking for a skilled Key Account Consultant to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success. Responsibilities Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Requirements Proven experience as key account consultant Experience in sales and providing solutions based on customer needs Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels Excellent organizational skills Ability in problem-solving and negotiation Excellent excel skills using functions - Please elaborate on your excel skills!!! Email CV to info@dcninstallers.co.za with subject: Key Account Consultant *Your Name* DO NOT REPLY HERE
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Adelaide (Eastern Cape)
Responsibilities: Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Ensure the correct products and services are delivered to customers in a timely manner. Serve as the link of communication between key customers and internal teams. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Play an integral part in generating new sales that will turn into long-lasting relationships. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Requiremen ts: Matric (National Senior Certificate) Technical Certificate will be beneficial. BSc/BA degree in Business Administration/ Management / Marketing/ Sales beneficial. Proven sales experience as key account manager will be advantageous. Experience in sales and providing solutions based on customer needs. Previous experience with slurry pumps Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels. Excellent organizational skills. Ability in problem-solving and negotiation. Valid Driver's License Must be willing to travel The ideal candidate will be building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our companyâ??s solutions and achieve mutual satisfaction. The goal is to contribute to sustaining and growing our business to achieve long-term success.
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Port Elizabeth (Eastern Cape)
Must have Engineering Sales background/3D Printing background/Hardware and Tools background Monitor and analyze customer spend patterns in order to develop, action and maintain strategies Motivate, assist and direct sales Actively identify and attain new business opportunities Increase current business and customer base Attend and contribute to sales and branch meetings as required Maintain contact with customer base Achievement of Monthly Sales Targets is essential Service and manage existing customer base Recommend changes in products or services Search out and report on internal and external threats to sales or profitability Willingness to travel is essential Self-motivated Strong understanding of customer and market dynamics Industry related external sales experience is essential Proven track record of new business development Must be time driven and attention to detail orientated Must be computer literate (Excel/Email/MS Office) Must be technically minded Proven ability to achieve sales quotas
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Stellenbosch (Western Cape)
A stimulating and rewarding career offering awaits the successful professional in their field as Digital Marketing/Lead Specialist within a company. MAIN PURPOSE OF THE POSITION:The ideal candidate should be self-motivated, customer focussed, highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and ultimately improve sales volumes across all brands.Process and systems management is key to the success of this role, while showing proficiency in market research and statistical analysis. A dynamic personality with a drive to support the sales teams to improve performance, control and maintenance of their virtual leads. HIGH-LEVEL KEY PERFORMANCE AREAS:-DIGITAL MARKETING: Content Strategy – The design and functionality of all company websites, also responsible for all website content and for creating and implementing the content strategy to ensure online objectives are met. SEO and SEM – responsible for ensuring that the websites are easily found by the target audience. Optimising website structure and content for search engines (SEO) and/or facilitating the use of paid online advertising (SEM) to drive relevant traffic to their website. E-Commerce – where appropriate, be responsible for converting website visits into online sales. Social Networking – responsible for managing the online presence and brand through all social networking tools such as Facebook, Twitter and Google. Planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Ensure a consistent look and feel across all public marketing channels that adhere to our branding and style guidelines/kit; LEAD GENERATION: Manage, nurture, and convert inbound leads into sales opportunities. Generating and converting new customer leads in partnership with the sales teams. Customer analysis and interaction, relationship building and re-targeting prospects through campaign management to improve conversion ratios on the various platforms. Conduct a needs analysis and determine prospects pain points Assist with strategy, creation, and implementation of current/future marketing campaigns Perform analysis of marketing and sales data and report performance of all branches results. Identify opportunities to improve closing sales ratios for sales teams. Report ou... Job Reference #: CPT000567/MO
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Kimberley (Northern Cape)
Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office
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Worcester (Western Cape)
A trusted manufacturer, supplier and installer of various garage and other doors, is currently recruiting for a Field Service Co-ordinator. Responsibility: The job incumbent will be responsible for ensuring effective and efficient management of all operational aspects of field service including some job sales, scheduling, staffing assignments, procurement, and support to ensure customer satisfaction with all on-site work. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: - Attending meetings and collaborative forums with internal departments - Communicate effectively with customers, management, employees and installation, service, and repair field teams - Installation, service, and repair job planning and operations - Manage daily scheduling and rotation of installation, service, and repair field teams - Identifying priority jobs and scheduling field teams accordingly - Installation, service, and repair job resource management - Works with field service teams to ensure all aspects of job are complete - Works with Procurement Officer for scheduling of resources required at job sites - Ensure proper safety and ergonomics standards and guidelines are met - Ensures accurate records and written reporting procedures are performed and maintained - Tracks and documents orders to ensure proper billing at project completion - Tracks and maintains records of warranty work - Manage multiple projects - Support Sales team - Ensuring Customer satisfaction - Identifying process improvements and other opportunities - Maintaining good customer relations CORE SKILLS: - Outstanding written and spoken communication skills - Excellent interpersonal skills - You are customer-centric; adept at building and maintaining customer relationships TO APPLY: If your background matches the requirements and you would like to apply or receive more information, please: • Click on the "Apply" button or • Apply online at www.casupport.co.za/vacancies or • Forward a comprehensive CV to admin@casupport.co.za with “FIELD SERVICE CO-ORDINATOR" in the subject line. We thank all candidates for their interest and advise that only those under consideration will be contacted. Job Reference #: CPT000753 Consultant Name: Ilana AuretPieters
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East London (Eastern Cape)
PLANNER /INSTALLATION LIAISON OFFICER Based in: East London Position Type: Permanent The Planner/ILO will be responsible for the supervision and coordination of resources, contactors, subcontractors, and internal teams to ensure the completion of installation in accordance with best practices, set quality standards, specifications, and customer expectation. Requirements: · Matric Certificate. · Relevant Diploma NQF 5. · Health and Safety Certification will be an advantage. · Quality Management training will be an advantage. · Computer Literate. · Valid Driver’s License. · Own Reliable Vehicle essential – Will need to Travel to Mthatha when needed. Experience and knowledge required. · Tele communications Civil work experience, preferably with FOA Civils certificate. · Experience in Visio or other planning / drawing platform · Knowledge of understanding of the telecommunications industry /landscape. · Proven track record of a minimum of three years management of contractors performing telecommunication fibre installations. · Able to work under pressure and meet deadlines. Duties and Responsibilities · Conduct Site Surveys and Compile Survey Plans and Quotes timeously. · Will Be responsible for Projects from Planning, costing, implementation, quality control, sign off, As Builds and Uploading Documents. · Manage quality issues with service providers (Contractors, Sub-contractors, and internal Build teams). · Conduct Daily Routine Quality and H&S · Manage multiple service providers to deliver as per project plan, specifications, budget and ensure that the providers operate within the H&S regulation. · Schedule and perform pre-quality checks and milestones acceptances with service providers. · Perform and approve quality assessments on all installation. Manage quality issues and issue site instructions on non-conformances as and when needed. · Maintain product knowledge. · Ensure projects are delivered as per the scope of work specifications and project delivery timelines. · Provide daily updates and reports on projects progress to the · Draft, amend, manage, and approve ‘’as build documents’’ when needed. · Arrange, conduct, record and provide feedback to management on all meetings (internal and external) Please email your CV to recruitment@fibreup.com Should you not receive a response in two weeks from submitting your application please assume unsuccessful.
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Port Elizabeth (Eastern Cape)
What your role would be: Offering and executing a high level of customer service to any customer that enters our store. Each visit is a unique interaction Making our store an inviting and intriguing space which showcases our brand and our range for products in the best possible way Ensuring that each purchase is processed through our system accurately Following the internal process for stock receipt, storage and merchandising Dealing with and resolving any customer complaints to the standards of our brand, ensuring that all processes are carefully followed Dealing with and resolving any customer complaints to the standards of our brand, ensuring that all processes are carefully followed Continuously learning about the products and services that we offer and ensuring that our customers are shared up to date information
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