Customer experience management

Customer Service Agents Wanted Hero Holdings is a young dynamic Debt Review company and we see ourselves as one of the leading agencies when it comes to innovation and doing things differently, more efficiently and effective as possible.We are looking for an experienced office administrators and Customer service agents to join our fast growing team.Experience needed:

Innovative manufacturing company based in the beautiful town of Stellenbosch is looking to employ a Customer Orders Clerk. Must be energetic, out of the box thinker, have strong multitasking, problem solving, time management and especially communication skills. KEY PERFORMANCE AREAS * Capture purchase orders on Syspro * Maintain portals for retailers and distributors * Check inventory to make sure requested product is available * Review orders for completeness and accuracy * Notify departments when supplies of specific items are low or when orders would deplete available supplies * Prepares invoices * Inform customers by mail / telephone of order information such as unit price, delivery date and anticipated delays. * Checks customer account for credit and outstanding payments * Recon POD’S on Excel and file * Receive and respond to customer complaints * Stock upliftment * Filing REQUIREMENTS * Minimum of 5 years’ experience in placing of orders in FMCG environment * Working knowledge of Syspro * Proven ability to effectively corresponding with customers telephonically and on email * Good understanding of processing POD’s * Excellent verbal and written communication * Customer service skills essential * Extremely organised and able to multi-task * Attention to detail, accurate order taking * Social skills vital for constant communication with customers SALARY R10 000 - R14 000 CTC (including a provident fund contribution) Please use the following reference number in the subject line of your email: CR377 when applying for this position. Please submit your CV in Word Format to info@cardosorecruitment.co.za. Kindly consider your application unsuccessful should you not receive feedback within 1 week.

Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R8K - R11,5K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL 

Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R10K - R12K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL 

RIGOROUS QUALITY ASSURANCE PROCESS: Quality assurance processes allow us to execute successful and compliant campaigns, while advanced systems and technology ensure a high level of data security. The clarity of telephonic conversations is assured, with all calls voice recorded and quality assessed. Nalinda Ajanaku| Young Business Woman Eastern Cape| Mbono Communications| Help Desk Services Port Elizabeth| Customer Administration Services Port Elizabeth| Customer Satisfaction Services Port Elizabeth| Cross Selling and Product Upgrades Port Elizabeth| Employee Feedback Surveys Port Elizabeth| Reference Checks Port Elizabeth| Customer Administration Services Port Elizabeth| Boutique Call Center Port Elizabeth| Inbound Campaigns Port Elizabeth| Outbound Campaigns Port Elizabeth| Communications Port Elizabeth| Education Verification| Risk Management| Criminal Records| Global Verification| Credit Checks| Identity Verification| Drivers License

Responsibilities : Prepare & maintain customer service summary reports Co-ordinate the handling of product installation & maintenance for customers Resolve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem. Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments Qualifications and Requirements : Minimum of Diploma in a relevant field Minimum of 1 year experience. Good communication skills Attention to details.

We are looking for focused individuals that seek to develop long term customer relationships. We can employ 20 Candidates immediately. Candidates that are self- motivated and able to drive territory growth. We are looking for young energetic candidates that are determined and consistent in their approach to work with excellent planning and time management skills. Are you that person? We want to hear from you!!! Full Training provided. Salary: R4000 - 10 000 On commission Requirements: Age: 18 - 30 Availability: Full Time Personality: Excited, Goal Driven and Professional Email your CV to lungako@realpromotions.co.za or WhatsApp 0817706342

Large roadfreight company requires a bilingual (English and Afrikaans) FEMALE with min 3 years experience in road freight customer services for their Nelspruit branch. Working knowledge of WORD, EXCEL, FREIGHT SOFTWARE Essential. Salary R9250 (neg) dependent on experience. DO NOT RESPOND ON THIS SITE. Candidates have to be telephonically screened first. CALL 0823807307 BETWEEN 07H30 AND 18H00. Monday to Friday. No whatsapp messages please.

TDK needs 15 customer service agents for Randburg branch urgently. You should have a certificate in customer service or call centre and at least three months experience in a related field. The more languages you speak the more advantages you have. Foreigners with valid documents can apply. Call 0742205323 or 0839477702 to book for an interview. Email cv to recruit@tdcss.co.za. Fax documents to 0866173834.

K. Bay trading, a funeral service provider needs 8 customer service consultants and agents for their Joburg CBD head office. You should have a certificate in customer service and/or call centre with at least three months working experience with contactable references. Ability to type not less that 20 words per minute. Basic salary is R6 000. Probation period is three months. to be considered for interview, call 0110470672 during working hours only. Sms your name to 0638061014 or 0630878310. email cv to recruit@tdcss.co.za. If you do not hear from us within ten working days, your application has not been accepted.

We are currently looking to hire a customer assistant who is available to start immediately. Candidates must be 18- 30 years of age. Must have passed your Grade 12 and must also have 1-2 experience in sales. PLEASE EMAIL CV TO impactgroup2@outlook.com

Looking for a mature experienced caregiver to assist half day three times a week. Must have contactable references. Will assist with personal care, dressing, medicine management, and general cleaning.

Eureka Talent solutions on behalf of Enza Construction is looking for unemployed youth in the MIDDELBURG & MBOMBELA area to participate in a learnership program for the duration of 12 months. Candidates will be required to relocate for the period of 2-3 weeks to Johannesburg for training purposes. Requirements: Completed matric Construction experience (beneficial) Aged 18-28 Unemployed Interested candidates can forward their CV to info@eurekatalent.co.za

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201826 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201826

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201829 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201829