Customer care service

Company in Port Elizabeth, Eastern Cape seeking to fill role National Customer Care and Operations ManagerMinimum requirements:Matric, and 10 years experience with which at least 5 years in management role Must have worked in the FMCG sector with warehouse and distribution experienceAssist and manage the sales teamManage stock levels and critical to keep close eye on warehouse, production and procurementFull responsibility for warehouse up to sales and counter sales

Customer Service Agents Wanted Hero Holdings is a young dynamic Debt Review company and we see ourselves as one of the leading agencies when it comes to innovation and doing things differently, more efficiently and effective as possible.We are looking for an experienced office administrators and Customer service agents to join our fast growing team.Experience needed:

Customer Service Consultant required for busy retail store. Temp position available at R22.00 per hour. Candidate will be responsible for assisting walk in customers. Email CV: charker@mweb.co.za

Phoolwala is an online shopping portal which fulfills the need of customers looking for exclusive gifts and fresh flowers. This online shopping site sends flowers & gifts in Bangalore and other important cities of India. Backed by a group of diligent delivery professionals, this online portal is known for its prompt delivery and quality service. Its exclusive collection of gift items and fresh flowers makes it one of the premier sites among all the online flora and gift shopping sites. Its cash on delivery system and smooth customer care service makes it even more popular among the busy young generation of today’s growing India. Basically, Phoolwala has given a brilliant option to send flowers & gifts in Bangalore, Mumbai, Kolkata, Delhi and other big cities of India. For more details http://www.phoolwala.com/page/flowers-to-bangalore/24/

Responsibilities : Prepare & maintain customer service summary reports Co-ordinate the handling of product installation & maintenance for customers Resolve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem. Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments Qualifications and Requirements : Minimum of Diploma in a relevant field Minimum of 1 year experience. Good communication skills Attention to details.

K. Bay trading, a funeral service provider needs 8 customer service consultants and agents for their Joburg CBD head office. You should have a certificate in customer service and/or call centre with at least three months working experience with contactable references. Ability to type not less that 20 words per minute. Basic salary is R6 000. Probation period is three months. to be considered for interview, call 0110470672 during working hours only. Sms your name to 0638061014 or 0630878310. email cv to recruit@tdcss.co.za. If you do not hear from us within ten working days, your application has not been accepted.

TDK needs 15 customer service agents for Randburg branch urgently. You should have a certificate in customer service or call centre and at least three months experience in a related field. The more languages you speak the more advantages you have. Foreigners with valid documents can apply. Call 0742205323 or 0839477702 to book for an interview. Email cv to recruit@tdcss.co.za. Fax documents to 0866173834.

Innovative manufacturing company based in the beautiful town of Stellenbosch is looking to employ a Customer Orders Clerk. Must be energetic, out of the box thinker, have strong multitasking, problem solving, time management and especially communication skills. KEY PERFORMANCE AREAS * Capture purchase orders on Syspro * Maintain portals for retailers and distributors * Check inventory to make sure requested product is available * Review orders for completeness and accuracy * Notify departments when supplies of specific items are low or when orders would deplete available supplies * Prepares invoices * Inform customers by mail / telephone of order information such as unit price, delivery date and anticipated delays. * Checks customer account for credit and outstanding payments * Recon POD’S on Excel and file * Receive and respond to customer complaints * Stock upliftment * Filing REQUIREMENTS * Minimum of 5 years’ experience in placing of orders in FMCG environment * Working knowledge of Syspro * Proven ability to effectively corresponding with customers telephonically and on email * Good understanding of processing POD’s * Excellent verbal and written communication * Customer service skills essential * Extremely organised and able to multi-task * Attention to detail, accurate order taking * Social skills vital for constant communication with customers SALARY R10 000 - R14 000 CTC (including a provident fund contribution) Please use the following reference number in the subject line of your email: CR377 when applying for this position. Please submit your CV in Word Format to info@cardosorecruitment.co.za. Kindly consider your application unsuccessful should you not receive feedback within 1 week.

A national client is looking for candidates from a customer service, call centre background who can confidently and clearly speak on the phone and capture information from their clients. Requirements: Matric with certificate for presentation Fluent in both English AND Afrikaans CLEAR Credit and criminal records This is a lovely environment to work in from Monday to Friday normal office hours.

To the hiring manager: I am a lady seeking new opportunities, preferably in a customer orientated environment. I am currently working as a Retail Assistant in one of the biggest hardware retailer. I am seeking an opportunity to grow. A sales environment where I'd get to be trained and grow would be ideal. My skills: Computer Literate Customer Focused Hard working and Helpful My CV is available upon request. Regards

Our national client a multidiscipline solutions provider consisting of various companies that provide solutions to the built environment in HVAC, energy, electronic services is looking for an experienced individual to join their Service Team! Requirements: • Grade 12 or technical equivalent. • 3-5yrs Refrigeration and electrical experience essential particularly in fault finding and problem solving. • Excellent Knowledge of Central HVAC Plant & Chillers required. • Valid Drivers License with own car • Good working knowledge of General Machinery Regulations. Responsibility: o Routine maintenance and servicing on various client sites o Manage effective systems to control time, cost and quality. o Customer feedback, reporting, estimate, quote and follow up of items identified during servicing. o Responsible for all routine service supervision of HVAC plant and equipment. o Routine checks conducted on site of services. o Maintain and determine warranty service requirements from contracts department. o Ensure compliance to all aspects of Health, Safety and Environment. o Implement and Develop ISO 9001 principles and ensure conformance to the company Quality Management System. Team Player Good communication skills Disciplined Ability to work under pressure Please email a detailed cv to Melissa - mmyburgh@drake.co.za

Our national client a multidiscipline solutions provider consisting of various companies that provide solutions to the built environment in HVAC, energy, electronic services is looking for an experienced individual to join their Service Team! Requirements: • Grade 12 or technical equivalent. • 3-5yrs Refrigeration and electrical experience essential particularly in fault finding and problem solving. • Excellent Knowledge of Central HVAC Plant & Chillers required. • Valid Drivers License with own car • Good working knowledge of General Machinery Regulations. Responsibility: o Routine maintenance and servicing on various client sites o Manage effective systems to control time, cost and quality. o Customer feedback, reporting, estimate, quote and follow up of items identified during servicing. o Responsible for all routine service supervision of HVAC plant and equipment. o Routine checks conducted on site of services. o Maintain and determine warranty service requirements from contracts department. o Ensure compliance to all aspects of Health, Safety and Environment. o Implement and Develop ISO 9001 principles and ensure conformance to the company Quality Management System. Team Player Good communication skills Disciplined Ability to work under pressure Salary: R13 000-15 000pm Job Reference #: MM/ST

competitive salary / provident fund offered Large motor franchise requires a SERVICE ADVISOR for their busy service reception. Applicants must have a stable work record and have at least 2 years admin experience with strong experience in customer interaction The position is pressurised and applicants must be highly organised, reliable and a team player A valid driver's licence is essential.

Main purpose of the job Provide customer support by attending routine services (per OEM standards) vehicle repairs, on-road repairs and preventative maintenance in the workshop.    Requirements (qualifications, experience & skills) Grade 12/Matric/National Senior certificate Diploma Completed Mechanic or Electrical qualification, related to Mechanical & Electrical repairs and diagnostic equipment Advantage - Certified DAF Master technician Minimum of 4 years experience in a workshop environment Experience with Truck repairs is essential Roadside repair and vehicle diagnosis, Experience in Major component, Mechanical & electrical repairs and diagnostic equipment Ideal: Previous experience of DAF vehicle maintenance and repairs   Role responsibilities Diagnose vehicle mechanical faults and repair requirements accurately Diagnose vehicle electrical faults and repair requirements Repair & maintain vehicle/s as assigned Conclude job card/s accurately for all workshop activities Complete root cause analysis of major component failures Attend to breakdowns, including stand-by service (day and night) Maintain levels of productivity and efficiency as instructed Perform shift work when required Manage all Repair Shop Assistants in the workshop and ensure: all tools and equipment is in a safe area before and after usage, and in working order Damaged tools reported in the workshop, by Service Technicians, are attended to with priority Manage all Repair Shop Assistants in the workshop and ensure the work area is safe prior to starting work   This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.   If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.

TDC needs 50 customer services consultants and call centre agents for ins-tore shop assistants. You should have at least grade 10 upwards, confident and willing to work with people. Computer literate will be an added advantage. The more languages you speak the more money you make. Foreigners with valid documents can apply. Basic salary is R5 000 plus commission and weekend allowances. Strictly no criminal records. Email cv to recruit@tdcss.co.za. Call 0638061014 or 0603078369. We respond within five working days. Good luck!