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Control centre team leader


Top sales list control centre team leader

Port Elizabeth (Eastern Cape)
Duties/Responsibilities: Lead the team to meet mission, vision and values of the Company Lead the team to meet and/or exceed the daily/weekly QSCM targets Creates an empowered team which makes decisions and solves problems (suggestions and continuous improvement) Ensure FIFO Demands improved service from suppliers Looks for ways to improve service to customers and knows customer rating Maintain and manage health, safety, environmental and ergonomic standards Provide on the job training to subordinates Management of subordinates (attendance, absence control, discipline) Minimum Requirements: NQF 4 (Minimum) 2 years’ leadership experience in an automotive manufacturing environment Automotive Industry experience essential Computer literate (MS Word, Excel, PowerPoint) A working knowledge of IATF16949 Quality Management System Please email your cv to Lisa@enablesa.com
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Port Elizabeth (Eastern Cape)
Duties / Responsibilities: Lead the team to meet mission, vision and values of the Company Lead the team to meet and/or exceed the daily/weekly QSCM targets Creates an empowered team which makes decisions and solves problems (suggestions and continuous improvement) Ensure FIFO Demands improved service from suppliers Looks for ways to improve service to customers and knows customer rating Maintain and manage health, safety, environmental and ergonomic standards Provide on the job training to subordinates Management of subordinates (attendance, absence control, discipline) Minimum Requirements: NQF 4 (Minimum) 2 years’ leadership experience in an automotive manufacturing environment Automotive Industry experience 5 years’ experience with setting of tube bending machinery Working knowledge of PLC setting experience Computer literate (MS Word, Excel, PowerPoint) A working knowledge of IATF16949 Quality Management System Please email your cv to Lisa@enablesa.com
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Port Elizabeth (Eastern Cape)
The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail
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Paarl (Western Cape)
JOB VACANCY: ON SITE MONITORING CONTROL ROOM OPERATOR MUST BE RESIDING IN PAARL AREA WHO WE ARE: BlackOps Security Solutions is a fast-growing Off-Site monitoring company operating nationwide with satellite Control Rooms in strategic regions to support our main Control Centre in Kraaifontein. BlackOps Security Solutions offers a vibrant work environment and huge potential to further exposure in the industry. JOB DESCRIPTION: BlackOps Security Solutions requires a committed, hardworking, and motivated individuals to join our team as a Control Room analyst/operator at Heineken Beverages Nederburg. The successful incumbent will be responsible but not limited to monitoring alarms, cameras, and compiling incident reports on what was observed. The Control Room Analyst /Operator primary purpose is to provide support to the Control Centre Team Leader, and to oversee the protection of sites through monitoring and adhering to client’s SOPs. Duties will include but are not limited to: ▪Monitoring sites cameras, alarm system (LISTENER) 24/7 and compiling incidents reports of occurrences as occurred. ▪Reporting of irregular activities. ▪Compiling email / report as per analysis. ▪Reporting of issues related to non-compliance/conformance to the client. ▪The monitoring of cameras and reporting on what is recorded. ▪Outbound/Inbound calls. ▪Dispatch of law enforcement/response companies to sites whenever suspicious activities spotted/detected. QUALIFYING CRITERIA: ▪Grade 12 Certificate or equivalent. ▪Grade C PSIRA registered Certificate. ▪Computer literate (Microsoft Word, Excel, Outlook) ▪Knowledge and experience of CCTV cameras monitoring will be added advantage. ▪Problem-solving skills. ▪Multi-tasking skills. ▪Knowledge and understanding of Company Rules b'&' Regulations and SOPs. ▪Apply site Standard Operating Procedures consistently. ▪Sound report writing skills. ▪Ability to communicate fluently in English and one of local language. QUALIFYING ATTRIBUTES: ▪Self-motivated. ▪Inherent willingness to adhere to company policies and procedures. ▪Trustworthiness and honesty. ▪Being able to work under pressure. ▪Enthusiastic. ▪Good communication skills. ▪Not easily influenced negatively. ▪Not easily intimidated. ▪Ability to motivate people. Interested applicants are required to forward their CVs to manager@blackcontrolroom.co.za We regret that we cannot contact all applicants regarding their application status. Should you not be contacted by us within 7 days from the date of your application, please consider your application to be unsuccessful.
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Paarl (Western Cape)
My client, an international concern within the agricultural industry, is seeking to employ a Production Team Leader who will be responsible for the successful propagation, production and horticultural care of their plants grown in the nurseries to meet the goal of producing compliant crops within the established budget. The successful candidate will report to the Production Manager. The team leader performs a variety of tasks at the nursery including supervising work. Team leaders act as the coordinator for work and information between management and employees. The successful candidate will be reporting to the production manager and supervise work teams, labor contractors and other temporary employees as needed. ESSENTIAL FUNCTIONS: (Other duties may be assigned) Supervises, organizes and monitors the work of employees within assigned teams. Makes impartial decisions in regard to scheduling work to employees and teams. Consistently applies work rules to all employees. Notifies management of problems or potential issues in a timely manner. Trains new employees on company processes, locations and work standards. Accurately reports and records work activity. Assists with time-motion studies as needed. Assists with organizing workflow and work efficiency. Assists with monitoring plant quality by watching for unusual plant appearance, plant diseases or signs of stress, pests, or other potential problems with the crop. Notifies management of issues in a timely manner. Performs all work activities and promotes work crews to perform work in a safe and efficient manner. Brings potential hazards to the immediate attention of management or the safety committee. Follows all pesticide signage. Immediately reports accidents, injuries and near-misses to management. Enforces the use of personal protective equipment (PPE) when completing tasks (ear plugs/muffs, gloves, boots, safety glasses, etc.). Assist employees in performing work by answering questions and demonstrating techniques. Trains employees on how to operate equipment and machinery safely. Monitors and shares supplies and resources (i.e., pallets, boxes, tape, gloves, fertilizer, etc.) and notifies managers of potential shortages in a timely manner. Cross trains in all functions of the nursery (shipping, inventory, production, quality control, etc) at all locations. Demonstrates a willingness to learn new tasks and take on individual responsibilities. Supervises labor contractors and other temporary employees. Motivates employees to do their best work by being positive and offering encouragement. Encourages employees to contribute ideas and suggestions in order to improve the operation of the nursery. QUALIFICATIONS AND REQUIREMENTS: Matric plus relevant post matric qualification (Agriculture, Horticulture, Production Management etc.) A valid driver’s license Fully bilingual (Afrikaans and English) 1-3 Years experience in... Job Reference #: SW002346/AM
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Paarl (Western Cape)
Prestigious international Blue Berry Nursery / Grower, is seeking to employ a Production Team Leader who will be responsible for the successful propagation, production and horticultural care of their plants grown in the nurseries to meet the goal of producing compliant crops within the established budget. The successful candidate will report to the Production Manager. The team leader performs a variety of tasks at the nursery including supervising work. Team leaders act as the coordinator for work and information between management and employees. The successful candidate will be reporting to the production manager and supervise work teams, labor contractors and other temporary employees as needed. ESSENTIAL FUNCTIONS: (Other duties may be assigned) Supervises, organizes and monitors the work of employees within assigned teams. Makes impartial decisions in regard to scheduling work to employees and teams. Consistently applies work rules to all employees. Notifies management of problems or potential issues in a timely manner. Trains new employees on company processes, locations and work standards. Accurately reports and records work activity. Assists with time-motion studies as needed. Assists with organizing workflow and work efficiency. Assists with monitoring plant quality by watching for unusual plant appearance, plant diseases or signs of stress, pests, or other potential problems with the crop. Notifies management of issues in a timely manner. Performs all work activities and promotes work crews to perform work in a safe and efficient manner. Brings potential hazards to the immediate attention of management or the safety committee. Follows all pesticide signage. Immediately reports accidents, injuries and near-misses to management. Enforces the use of personal protective equipment (PPE) when completing tasks (ear plugs/muffs, gloves, boots, safety glasses, etc.). Assist employees in performing work by answering questions and demonstrating techniques. Trains employees on how to operate equipment and machinery safely. Monitors and shares supplies and resources (i.e., pallets, boxes, tape, gloves, fertilizer, etc.) and notifies managers of potential shortages in a timely manner. Cross trains in all functions of the nursery (shipping, inventory, production, quality control, etc) at all locations. Demonstrates a willingness to learn new tasks and take on individual responsibilities. Supervises labor contractors and other temporary employees. Motivates employees to do their best work by being positive and offering encouragement. Encourages employees to contribute ideas and suggestions in order to improve the operation of the nursery. QUALIFICATIONS AND REQUIREMENTS: Matric plus relevant post matric qualification (Agriculture, Horticulture, Production Management etc.) A valid driver’s license Fully bilingual (Afrikaans and English) 1-3 Years experience in a nursery / ag...
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Uitenhage (Eastern Cape)
Our client, a leader in the automotive sector, seeks to employ a Manufacturing Production Technician to join their Production department. Position based in Uitenhage/Kariega. Duties: Apply statistical methods and perform mathematical calculations to determine manufacturing processes, staff requirements and production standards. Coordinate quality control objectives and activities to resolve production problems, maximise product reliability and minimise costs. Confer with vendors, staff and management personnel regarding purchases, procedures, product specifications, manufacturing capabilities and project status. Draft and design layout of equipment, materials and workspace to illustrate maximum efficiency. Review production schedules, engineering specifications, orders and related information to obtain knowledge of manufacturing methods, procedures and activities. Communicate with management and user personnel to develop production and design standards. Estimate production costs and effect of product design changes for management review, action and control. Study operations sequence, material flow, functional statements, organisation charts and project information to determine worker functions and responsibility. Evaluate precision and accuracy of production and testing equipment and engineering drawings to formulate corrective action plan. Analyse statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product. Develop manufacturing methods, labour utilisation of standards and cost analysis systems to promote efficient staff and facility utilisation. Recommend methods for improving utilisation of personnel, material and utilities. Plan and establish sequence of operations to fabricate and assemble parts or products and promote efficient utilisation. Complete production reports, purchase requisitions and material, tool and equipment list. Lead and coach an analytical approach to problem solving. Inspect and monitor work areas, examine tools and equipment and provide employee safety training to prevent, detect, and correct unsafe working conditions or violations of procedures or safety rules. Manage and lead team members, programmers when required/assigned.  Requirements: Industrial/Mechanical Engineering diploma At least 2 years' automotive industrial engineering experience Must have experience in mechanical installation and maintenance work on plant electrical systems and equipment Broad knowledge of controls and mechanisms Proficient in troubleshooting, design and optimisation of systems Proficient in work combinations table Job Reference #: PE004381/CT
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Port Elizabeth (Eastern Cape)
RISK OFFICER (CLOTHING RETAIL) / PORT ELIZABETH. Candidate will be based in Port Elizabeth however extensive travel will be required. This position is available ASAP The purpose of this role is to proactively assist the National Risk Manager to manage risk within the company by identifying, evaluating, monitoring, investigating and aiding the National Risk Manager to improve controls within the business to mitigate and eliminate any potential risk within the business Requirements: Matric/Grade 12 Safety Management Diploma / SAMTRAC Certificate (advantageous) Minimum 3-5 years’ experience in a Risk OR Compliance related role (Retail experience would be an advantage) Highly proficient in Microsoft Excel, Word, PowerPoint & Outlook Valid Driver’s License and own vehicle Ability to travel extensively   Competencies Ability to work independently but also manage a team Methodical/Practical Analytical thinking Big picture orientated Assertive & Decisive Attention to detail Strong character Honest/Reliable Solid numerical and analytical skills Ability to implement new initiatives and control measures within the business Key Accountabilities Internal audit: Conduct Monthly & Quarterly risk assessments on all departments standard operating & administrative. Processes and procedures in stores. After audits performed, draft a risk report of the company with recommendations based on findings. Monitor controls for stock management, IBT’S, sending and receiving stock, overseeing the resolution of issues between stores and the distribution centre and investigate any variances. Management of problematic/high risk stores in allocated areas with internal audits and provide weekly feedback, report on risks and implementation of preventative measures. Review of processes and procedures on ground level and ensure any loopholes that arise or are identified are eliminated. Drive implementation of new policies or procedures within allocated regions. Collate & submit monthly risk reports for allocated region. Loss prevention: Attend annual regional stocktakes Ensure that stocktake procedures are adhered to during the count by staff & third party. Investigate High value stock loss identified after stock take was conducted. Ensure that stocktake documentation has been submitted & signed off at the Centre. Monitor the stock count controls (Departmental Counts) across allocated region. Manage and ensure that the Alarm, EAS & CCTV systems are maintained and functional. Combine a monthly Crime report for alloca... Additional Info: 3 to 10 years Salary: RNegotiable Job Reference #: 1488428409
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Hendrina (Mpumalanga)
Position Name - General Foreman Reports To Site Agent Key Responsibilities / Key Performance Areas § Forward Planning o Ensure that tasks for Section Leaders, Operators, Artisans, Semi-Skilled and Labour are planned in advance § Communicate the above objectives to all personnel o Ensure that the correct materials, shutters, scaffolding, plant, small tools, etc. are available before and during the execution of the task o Ensure that all transport arrangements are in place for materials, labour, plant and small tools § Construction Supervision o The Foreman must act as a leader to his teams o The Foreman takes huge responsibility for the costs and the administration thereof (See Company Administration procedures for further elaboration)Visit individual teams throughout the day and check all aspects of the worksEnsure the teams are working and productive duringthe official working hours (especially start in morning, tea, lunch and knock off)Ensure the teams are gainfully employed i.e. working according to program and plan,dentify any items for additional payment, such as; dayworks, boulders, rock, intermediate undercut etc. that cannot be measured off plan and record. Immediately bring this to the Site Agent’s attention so that it can be agreed with the RE.place to quickly move associated plant and labour to be gainfully employed,Do not allow standing time,Monitor progress throughout the day to ensure that the daily targets will be met.Assist sub-ordinates to achieve their goals,Quality, Test (control testing) work at specified intervals, record and file. Notify RE / Site Agent for acceptance testing,Enter into dialogue with the Health & Safety Officer, ensure the environment is safe and complete requisite administration in consultation with the Site Agent and the Health & Safety Officer.Develop on site skills o Identify potential candidates for development § Drive through site, check security and go over the days plan again. Greet labour § Ensure all operators, Section leaders, artisans and § Depending on the situation o Materials from yard are delivered so that production teams are fully operational. § Ensure each team is fully operational and that the first hour in production is a good indication and proportional to the daily target. Record any anomalies (such as operators late/absent) and take corrective action § Update himself with all issues in the Site Agent. Please Note: You must be able to work away from home. Kindly email a detailed CV to roadconstructionctp@gmail.com with qualifications and I will set up an interview Contact: Sachin 0842289323
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Port Elizabeth (Eastern Cape)
Our client, a leader in the Logistics industry, seeks to employ an Import/Export Controller to join their team based at the Port Elizabeth/Gqeberha branch. Duties:- Control and ensure adherence of import and export processes to regulations and policies- Planning and coordination of freight movement- Daily import and export operations management- Obtain licenses and permits- Record-keeping and maintaining of records- Performing auditsRequirements:- Matric/Grade 12- Relevant qualification in Logistics advantageous- At least 2-4 years' experience working in a similar environment- Knowledge of shipping Job Reference #: PE004473/CT
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