Contact centre support

Our Contact Centre Solution is a customer service platform that allows customers to reach out to a company through a variety of channels such as phone, email, chat or social media. The goal of an omni-channel contact centre is to provide a seamless and consistent experience for the customer, regardless of the channel they choose to use.https://innovonet.co.za/contact-centre-solution

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Contact Jan at JW Service Centre 0787185887. Best service and prices in Town Specializing in Subaru but works on all makes of vehicles No job too big or too small Excellent workmanship Situated in Amalinda Vehicle Collection and delivery can be arranged

Contact Me For All your Computer and IT maintenance. My sel No. 084 500 4530 Desktop, Laptop, Tablet, UPS, Scanners, Modems, Wifi, Smartphones, Printers, Networks, Components, Projectors and Upgrades. Traveling in Pretoria area only. Business hours Mon to Friday 8 to 5 Thank You Philip

LIBERTY SOLUTIONS GROUP LAPTOP COMPUTER SUPPORT CENTRE Laptop and PC Repair (Hardware) *Building Custom PC’s *LCD/LED Screen Replacement *LCD Inverter Replacement *LCD Screen Hinge Replacement *Power/DC Jack Repair/Replacement *Power Supply Replacement *Keyboard Replacement *Motherboard Replacement *Processor Upgrade/Replacement *BIOS Chip Replacement *Hard Drive Data Recovery/Upgrade/Replacement/Factory Format/Advanced Partitioning *Memory Upgrade/Replacement/Diagnostics/Compatibility Testing Laptop and PC Repair(Operating Systems Support) Virus – Spyware – Malware Removal Operating System Installation Software/Program Installation Antivirus – AntiSpyware – AntiMalware Installation Classes and Instruction Classroom or Individual Lessons OFFICE ADDRESS 21B GOLDMAN STREET OPP BEARES FLORIDA 1709 ROODEPOORT GAUTENG. CONTACT NO: 0740956652

IT Helpdesk / Call Centre We are looking for an IT Helpdesk Support Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: HELP001 Consultant Name: Damian Sin Hidge

Lynnwood Conference Centre is a Conference and Events Centre, which is sure to impress and inspire. Ideally situated in Lynnwood, our conference venues vary in size to accommodate small to medium events for any group. We have three small to medium conference rooms that can accommodate 5 to 70 delegates. What to Expect: • Secure conference, workshop, meeting and special celebration facility • Affordable Packages • Tranquil environment and elegant surroundings • Situated close to main routes in the east of Pretoria • Ample safe parking • Generator ensures uninterrupted conferencing and functions amidst power failures • Beautiful outside entertainment area • Three venues and different packages available to suit all your needs • Wheelchair access to the main entrance • Indigenous garden and patio area providing a conference experience with a difference • Air-conditioned conference rooms • Scrumptious, mouth-watering catering The Centre is ideal for groups involved in strategic planning, boardroom table brainstorming, or training…hence the Centre’s logo symbolizes a drop on the surface of water with a ripple effect that spreads and grows ideas in a round table environment. Our packages include: • Venue hire • Data projector • Sweets/Mints • Mineral water • Notepad and pen • Flipchart & markers • Screen, magnetic whiteboard and flexi-rails • WiFi • Parking At Lynnwood Conference Centre, we concentrate on creating customer connections and building lasting working relationships. Contact us today for more information. Gemma Wright Venue Manager

Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com

WE OFFER FREE ACCOMMODATION TO STUDENTS WHO ARE FROM FAR; ALSO THE SCHOOL ASSISTS IN FINDING A JOB ........2013-2014 Intake NOW OPEN............ PRICE LIST CALL +27739826961/For REGISTRATION & BOOKING. Whatsapp +27739826961 Forklift 5 days training R 1500 First aid Volume one 3 days training R1500 First Aid Volume Two 3 days Training R2500 bulldozer 10 days training R4,500 Dump Truck 10 days Training R4,500 Excavator 10 days training R4,500 Front End loader 10 days training R3,000 L.H.D scoop 3 weeks training R6,500 Grader 10 days training R4,500 Mobile crane 10 days training R5,000 over head crane 10 days training R4,000 Dangerous Goods(HASKEM) 4days R1,500 Drill Rig 3 weeks R7,000 Tower crane 10 days training R7,000 TLB 10 days R3,000 Bob cat 10 days R3,500 WELDING Arc welding 3 weeks R4,500 Co2 welding 3 weeks R4,500 Argon welding 3 weeks R5,500 Gas welding 5 weeks R7,000 Steel welding 3 weeks R4,500 Trade test 1-2 weeks R4,000 Gas cutting 4weeks R5,000 PLUMBING 3-4 weeks R4,500 Electrical Installation 2 weeks R4,500 Hair Dressing One Month R3,000 Carpentry One month R4,500 Computer 2 weeks R3,500 Boiler making 3 weeks R7,000 LINEM TRAINNING CENTRE(PTY)LTD FULLY ACCREDITED. Accreditation no: Ck No: 2013/217235/07 BOILER MAKING INCLUDES, WELDING, DRAWINGS, MESURING FABRICATION AND MORE; NEW COURSES LIKE: PLUMBING AND PIPE FITTING NOW AVAILABLE AND MANY MORE COURSES; WE RENEW CERTIFICATES AND LICENCES FOR THE ABOVE COURSES.ALL COURSES INCLUDES OCCUPATION AND HEALTHY SAFETY TRAINING: CONTACT +27739826961 WE OFFER. JOB ASSISTANCE AFTER TRAINING NOTE: WE HAVE FULLY REGISTERED, BEST INSTRUCTORS. ALL STUDENTS FROM OUT SIDE S.AFRICA YOU HAVE TO BE WITH AVALID PASSPORT OR ANY VALID DOCUMENT IF NOT, YOU CAN’T GET TRAINED WITH US. THANK YOU. GET A LIFE TIME SKILL FROM LINEM TRAINING CENTRE ADDRESS .NELSPRUIT KAMKHOLO BUILDING 1ST FLOOR ROOM 102 OPPOSITE POST OFFICE kamkholo building, 1200 .....

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before 28 February 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  0R simply Get R1500 off once you pay in full,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact Nelly on: 081 056 5545; 011 334 2704

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before31MARCH 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  0R simply Get R1500 off once you pay in full,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact united city college on: 081 056 5545; 011 334 2704 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGEbrModules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing SkillsbrbrAT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-br FREE Registration before30 APRIL 2015,br Pay 3 Months in Advance and attend the 4th Month Free,br 20% Discount on Full Payment of your Tuition Fees,br 0R simply Get R1500 off once you pay in full,br Free Learners Licencebr Free Driver’s Licence (ONLY applicable to Policing Students)br For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)br Free Computer Lessonsbr Free WIFIbr 24 hours internetbr If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rankbr ACCOMMODATION AVAILABLEbrbrFor more information please contact united city college on: 081 056 5545; 011 334 2704brOR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before 31 JULY 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE or more information please contact united city college on: 081 0565545; 011 334 2704 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

WE OFFER FREE ACCOMMODATION TO STUDENTS WHO ARE FROM FAR; ALSO THE SCHOOL ASSISTS IN FINDING A JOB ........2013-2014 Intake NOW OPEN............ PRICE LIST CALL +27727620065 /For REGISTRATION & BOOKING. Whatsapp +27727620065 Forklift 5 days training R 1500 First aid Volume one 3 days training R1500 First Aid Volume Two 3 days Training R2500 bulldozer 10 days training R4,500 Dump Truck 10 days Training R4,500 Excavator 10 days training R4,500 Front End loader 10 days training R3,000 L.H.D scoop 3 weeks training R6,500 Grader 10 days training R4,500 Mobile crane 10 days training R5,000 over head crane 10 days training R4,000 Dangerous Goods(HASKEM) 4days R1,500 Drill Rig 3 weeks R7,000 Tower crane 10 days training R7,000 TLB 10 days R3,000 Bob cat 10 days R3,500 WELDING Arc welding 3 weeks R4,500 Co2 welding 3 weeks R4,500 Argon welding 3 weeks R5,500 Gas welding 5 weeks R7,000 Steel welding 3 weeks R4,500 Trade test 1-2 weeks R4,000 Gas cutting 4weeks R5,000 PLUMBING 3-4 weeks R4,500 Electrical Installation 2 weeks R4,500 Hair Dressing One Month R3,000 Carpentry One month R4,500 Computer 2 weeks R3,500 Boiler making 3 weeks R7,000 MBATHA TRAINNING CENTRE(PTY)LTD FULLY ACCREDITED. Accreditation no: Ck No: 2013/217235/07 BOILER MAKING INCLUDES, WELDING, DRAWINGS, MESURING FABRICATION AND MORE; NEW COURSES LIKE: PLUMBING AND PIPE FITTING NOW AVAILABLE AND MANY MORE COURSES; WE RENEW CERTIFICATES AND LICENCES FOR THE ABOVE COURSES.ALL COURSES INCLUDES OCCUPATION AND HEALTHY SAFETY TRAINING: CONTACT +27727620065 WE OFFER. JOB ASSISTANCE AFTER TRAINING NOTE: WE HAVE FULLY REGISTERED, BEST INSTRUCTORS. ALL STUDENTS FROM OUT SIDE S.AFRICA YOU HAVE TO BE WITH AVALID PASSPORT OR ANY VALID DOCUMENT IF NOT, YOU CAN’T GET TRAINED WITH US. THANK YOU. GET A LIFE TIME SKILL FROM MBATHA MINING TRAINING CENTRE

MBATHA MINING TRAINING CENTRE ( pty) ltd .REG NO.2013/032529/07 TAX REF NO.9250 “Knowledge is Light” Our Moto Courses we offer. FULLY ACCREDITED AND REGISTERED REG NO: 2013/217235/07 CAL OR Whatsapp ISAAC +27727620065 1. Counter balance (forklift)………………. 5days training(R1500) 2.Tractor loader backhoe TLB………… 10 weeks training(R3000) 3.Front end loader……………………… 10days training(R3000) 4.Excavator …………………………….. 10Days training (R4500) 5.Mobile crane……………………. ……..10days training (R5000) 6.Tower crane……………………. ……. 10days training (R7000) 7.Overhead crane………………………. 10days training 8.Dump Truck……………………... 777 10days training (R4500) 9.Reach truck………………………….. 10days training(R4500) 10.Grader……………………………… 10days training(R4500) 11.Bulldozer…………………………… 10days training(R4500) 12.Roller……………………………….. 10days training (R5500) 13.Scooptram…………………………… (LHD) 2 weeks (R6500) 14.Bob cat………………………………. 5days training (R3500) 15.Container handler………………….. 2 weeks training "Welding Courses " 16Boiler making………………………… 3weeks training(R7000) 17.Co2……………………………….. .. 2 weeks training 18.Ark welding…………………………. 2 weeks training 19.Stick welding……………………….. 2 weeks training 20.Agony……………………………….. 2 weeks training 21.Diesel Matt……………………………. 2 weeks Training 22. Electrical Installation…………………… 2 weeks training (R4500) Registration is in progress come and register yourself. We also Help to Renew Licenses We Offer you a Certificate and Site Licenses NB........WHEN YOU TRAIN WITH US YOU’RE SURE OF PASSING. We offer free accommodation for those who come from far places we train to pass not to fail, contact us. Call ISAAC…+27727620065 Visit one of our Branches in. Nelspruit, Hazyview, Johannesburg, Polokwane, Rustenburg, Secunda, Witbank Maputo. Botswana, Swaziland. Barberton,Malelane,Lydenburg,Kimberly,East London ‘Customer is the King with Us’