Complete ict

National Company is looking for an experienced Business Analyst to join their team. Minimum Requirements: Relevant tertiary qualification in ICT with 3 to 5 years’ experience as a Business Analyst in an IT environment Responsibility: Duties: Business Analysis and Project Management: Project Kick-Off Meeting and Minutes: Arrange meetings with relevant stakeholders. Facilitate discussions between business and IT stakeholders. Minute discussions with business and create preliminary list of business requirements. Document Preliminary Requirements: Create Business Requirement Specification (BRS) draft document. Discuss Business Rules with business. Discuss any questions or outstanding issues with business. Developer Discussion on Requirements and compile a list of tasks: Discuss Business Requirements with Developers and possible technical solutions. Capture any business questions that the Developers have and communicate to business. Compile a Task List with Developers to execute the Technical Solution. Finalise Business Requirements Specification (BRS): Business Rules Business Processes Functional Requirements: Create a project plan of all tasks that need to be completed by IT and Business to complete the project. Manage tasks by continuously obtaining feedback from Developers and business and updating the Project Plan: Provide project task updates to business on a weekly basis. Testing of Solution and feedback to Development: Test completed sections of the solution during dev to ensure that they meet business and functional requirements. Document testing and recommended changes and communicate to Development. Pre- Go Live process: Create User Manuals for the solution and communicate to Management and relevant business users. Support users with regards to any questions or issues that pertain to use of the system after user manual has been issued and they have tested the solution. Document any issues or errors and communicate to Development to rectify. Operational Tasks (SYSTEM) Support Calls: Oversee Junior Developer resolving calls and ensure that they are resolved within agreed SLA requirements with Business. Manage escalations from Junior Developer that require Business input or Senior Developer intervention. Update the Business Priority List with all Status 4 Calls that will require development hours. System Setup and configuration: Update the system setup for any changes that are required by business after discussions with Developers. General Administration: Receive system changes and updates that are required by business to improve operations and create a list. Facilitate weekly meeting to discuss the list and requirements with Senior Developers and Business. List is updated with required actions and is arranged by priority as per business needs and any quick wins that can be achieved. Priority List is circulated to Business Managers and IT Management. A weekly update is sent to Business Management and IT of priority list tasks that are completed and going live, in progress and not yet started. Ad-hoc: Facilitate all communications between Business and IT. Facilitate communication with external stakeholders. Salary R30 000 – R36 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R36000 Job Reference #: BUS222 Consultant Name: Damian Sin Hidge

JUNIOR SYSTEM OPERATOR / EAST LONDON – to perform schedule computer and system related tasks - Must be prepared to work in shifts between the hours of 16h00 – 07h00 Job Purpose: To perform a sequence of IT operations and commands, by studying a production schedule, to ensure the successful outcome. Defined tasks per documented instructions/processes. Prepare equipment for operations by accessing software in computer, and where possible resolves issues and/or exceptions, reporting to the appropriate supervisor Minimum Requirements/Qualifications: Matric Minimum 1 years’ IT working experience with contactable references Effective communication and written skills Computer literacy (Windows, Microsoft Excel, Word, and Outlook email) Knowledge, experience in following systems/platforms would be an advantage Linux; A+ & N+ Duties To execute the instructions, as specified and shared from the Senior Systems and Database Administrator. Answering and Providing after hours telephonic, technical and user support Monitor, Execute, Check and document Daily procedures. Monitor, Test and Inspect ICT equipment. Monitor Daily email notifications and complete Daily Checklists. Escalate and Log Risks and Issues as they occur. Printing of reports & Statements Alternate to work in Shifts between the hours of 16h00 – 07h00 Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ JCO#1 ” as a reference in the Subject field. Closing date for applications 16th October 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful. Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 1809144017

Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com